If you’re looking for a family-friendly / Business hotel in Bogota, look no further than Lugano Imperial Suites. Close to some of Bogota's most popular landmarks, Financial District, G Zone, Zona Rosa, Parque 93, Lugano Imperial Hotel is a great destination for tourists and persones who come to work. Guest rooms offer amenities such as a flat screen TV, a minibar, and a kitchenette, and guests can go online with free wifi offered by the hotel. Lugano Imperial Suites features a concierge and room service, to help make your stay more enjoyable. The property also boasts a fitness center and free breakfast. If you are driving to Lugano Suites Hotel, free parking is available. During your visit, be sure to check out one of Bogota's popular restaurants such as Bruto, Harry Sason, and The Monkey House, all a short distance from Lugano Imperial Suites. Plus, during your trip, don’t forget to check out some of the popular history museums, such as Museo del Oro, Museo Nacional, and Museo de Botero. The staff at Lugano Suites looks forward to serving you during your upcoming visit.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Residential Neighborhood
Languages Spoken
English, Spanish
Location
Calle 70a #7-62, Bogota Colombia
Name/address in local language
Lugano Suites
165 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This hotel is located in a charming area of Bogota. Very quiet and safe. Just in the middle between park 93 and old downtown. Suites are very spacious, big living room, kitchenette, a full bath room and a extra separate toilet, bed room is very confortable as well. The stuff are very helpful. We fell a little weak is the common part. There is no pool, the gym is very mini, no top roof deck or garden where we can relax. But since the room rate is very good deal, we are very satisfy our stay in this place.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from launisatu, Director of Sales at Lugano Suites
Responded Mar 4, 2020
Dear Mr WuDamien We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions and our suites, I have check our description on our different channels and adjust it since we dont offer those facilities, where sorry for the misunderstanding! We sincerely hope you will give us another opportunity with a return visit. Best Regards, Laura Sanchez Sales Director!
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I have stayed here twice now for long stays and I would definitely recommend it. The staff are all really friendly and helpful. I was greeted by Gabriel Vargas when I arrived for the first time and he looked after me during both trips going above expectation helping me with all sorts of things and made me feel at home! The bed is really comfortable, the breakfast is great and the hotel is in a perfect location in Zona G surrounded by lots of restaurants.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from launisatu, Director of Sales at Lugano Suites
Responded Mar 4, 2020
Dear Mr Rtauk1, Thank you for the fantastic review! We're delighted to hear that you had an amazing experience with us! We appreciate your compliments regarding our hard-working team, facilities and location. I will make sure to pass on your kind words to Gabriel as I am sure he will be happy to hear how his work impacts our clients. We look forward to create more wonderful memories for you the next time you decide to visit. Best regards, Laura Sanchez Sales Directo
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This is an excellent hotel, plain and simple and that is down to the wonderful staff and location. That is the reason I have stayed here 3 different times on 3 different trips to Bogota from the USA. The staff are extremely responsive and helpful and very personable. I had the pleasure of staying there and recieving help from Miguel Angel, Yeraldin, Ricardo, Gabriel, Leonardo, Lady, Herney and Yeison Camacho and they were all excellent. Would recommend this hotel to others and I hope you get a chance to meet these kind folks when you stay there.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip:excellent staff and location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from launisatu, Director of Sales at Lugano Suites
Responded Feb 21, 2020
Dear Mr Pavan, Thank you very much for taking the time to write about your recent experience with us. Your feedback is quite rewarding. And we want to say that we are thrilled to host you every time you come to Bogota, You are part of our Lugano Familly! I will share this information with our team, as I am sure they will be happy to hear how their work impacts our clients. We look forward to create more wonderful memories for you the next time you decide to visit. Best regards, Laura Sanchez Sales Director
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Spent 5 nights in the Lugano Suites, and liked it very much. I've stayed in around a dozen hotels in Bogota, and after my first stay here, this is my new favorite. It's a pretty small hotel (36 rooms), and this ends up meaning that the service, which is excellent, is also very personalized. Most of the staff learned my name and preferences and didn't forget while I was there. Service was excellent. The suites were large, comfortable, and a great place for a short or a long stay. I used the gym (small, but functional) a few times, and also tried the massage service, which was very good. The breakfast was good (but not great), and the room service was timely and excellent. Wifi access was fast and worked well.
Only a few areas that could improve - the bed wasn't the most comfortable. This improved somewhat after two nights, when I remembered to request a different pillow, and that helped. A better mattress would help, though. Also, even though I was on the 7th floor, there was a lot of street noise in the early morning. Perhaps it was the acoustics caused be the surrounding buildings, as the hotel, while not on a major road, is quite close to two important and high-traffic roads. I don't know, but better, more sound-proof windows probably would help.
Great location for restaurants, as well - head over about 2 blocks to Zona G for a wide variety, or just walk down the street a block to La Despensa de Rafael, for a great meal. The hotel is also very convenient to a Carulla supermarket.
Enjoy! I intend to return.
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Date of stay: May 2012
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:Not sure which are best, but ask for a quiet room - probably higher up is better.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas A, Guest Relations Manager at Lugano Suites
Responded Sep 4, 2014
Thank you, we will wait for your return, please inform us if we can do anything to improve your experience.
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Stayed two nights here recently and really enjoyed the hotel, Great Location and the staff was amazing. Very friendly and helpful. The suites were large and very comfortable. Very nice linens and towels. Well stocked kitchen and you could have easily cooked a meal. Safe neighborhood and they always had security or doorman at the front entrance. Only drawback to the experience, was the room charges and billing. And I don't mean to sound like I am faulting the hotel directly. Nothing on the bill was in English and there was no clear explanation of charges for us. English is not common there so I should not have expected the bill to be in English. It seems they charge a VAT similar to Europe that I have heard we did not need to pay. Also, any requests for the minibar appear to be a very high cost. We have even tried to get the final statement translated without much success. Very complex pricing structure for a simple two night stay. That being said, just pay attention and perhaps ask up front what type of charges to expect. I feel, that if we spoke Spanish, we could have gotten a good breakdown of charges.
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Date of stay: November 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from launisatu, Director of Sales at Lugano Suites
Responded Feb 21, 2020
Dear Mr Flyeguy Thank you for taking the time to write about your recent experience with us. Your constructive comments are very important to us. We are delighted to hear that our Team and our facilities met your expectations. Your feedback is quite rewarding for us. Regarding The Vat, we do have a Resort Fee of 3USD we charge to ensure the security and medical services in Bogota. Regarding our bills we do not have them in English, but I have send your comments to the person in charge and we are loking if we can implement it in the hotel. We hope to welcome you back soon. Best regards, Laura Sanchez Sales Director.
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I stayed here for three nights. Really liked the style of the room. Breakfast was nice and the staff was very supportive and friendly. I can definitely recommend Lugano imperial suits and I would come back.
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Date of stay: August 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from launisatu, Director of Sales at Lugano Suites
Responded Oct 24, 2019
Dear Mr donholzi, Thank you for taking the time to write about your recent experience with us at Suite Lugano Imperial. Your constructive comments are very important to us. It's truly wonderful to know that our Team and our facilities met your expectations and because of them you continue to return. Your feedback is quite rewarding for us. We look forward to create more wonderful memories for you the next time you decide to visit. Best regards, Laura Sanchez Sales director.
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I chose this hotel after reading through hundreds of TripAdvisor reviews. I chose it because the staff always gets rave reviews and because the location is safe and very central. Additionally, I had the challenge of needing a 2 bed/2 bath with a terrace or balcony. Room 205 delivered on everything I needed for our 7-day stay.
PROS: the living room and master bedroom were a great size. The master bathroom was large enough to share. The terrace was a good place to get some fresh air. Our room service and breakfast attendant was so kind and sweet. Her name is Lady and she went out of her way to make our stay memorable. By the way, the food from room service was excellent: best burger I’ve ever had and the chicken wrap and steak were nicely done. The hotel is mostly wheelchair accessible - the doorman is always ready to open the doors (bathroom doorways are a bit tight for wheelchair access though). I felt I got what I paid for and more, particularly because the staff is great. VALUE was the best pro - I was very pleasantly surprised with my final bill.
CONS: We visited in late December/early January and it is COLD in Bogota. We had to ask for 2 heaters to warm up our rooms. The hotel is beginning to show its age, and although it is maintained very well, it does need some investment to ensure the exterior and some of the interior doesn’t fade. Although the hotel could not control this, the construction across the street was annoying because they started as early as 6:30 am and ended late.
Overall, I would most certainly return to Lugano Suites!
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Date of stay: January 2019
Value
Cleanliness
Service
Trip type: Traveled as a couple
Room Tip:Room 205 has a large terrace - just be aware every neighbor can see you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from launisatu, Director of Sales at Lugano Suites
Responded Feb 4, 2019
Dear dperez, Thank you for taking the time to write about your recent experience with us. Your constructive comments are very important and rewarding o us. It's truly wonderful to know that our Team and our facilities met your expectations and because of them you continue to return. I will share this information with Lady, as I am sure she will be happy to hear how her work impacts our clients. We look forward to create more wonderful memories for you the next time you decide to visit. Best regards, Laura Sanchez Sales Director
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We stayed there for one night and Carlos made our stay wonderful! He is the kindest! We loved everything about this cute little Boutique hotel! The rooms are big and the beds are comfortable. The breakfast is also good. Overall, we would recommend staying there.
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauri S, Director of Sales at Lugano Suites
Responded Dec 5, 2018
Dear Taliah, Thank you for taking the time to write about your recent experience with us at Suite Lugano Imperial. Your constructive comments are quite rewarding and very important to us. It's truly wonderful to know that our Team and our facilities met your expectations and because of them you continue to return. I will share this information with Carlos, as I am sure he will be happy to hear how his work impacts our clients. We look forward to create more wonderful memories for you the next time you decide to visit. Best regards, Laura Sanchez Sales Director
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Elegant, relaxing, & filled with utterly warm kind staff, Lugano Suites in the nice Chapinero Neighborhood of Bogota was perfect. It starts with the staff's warm welcome. Adrian at the Front Desk was so down to earth, efficient, & very helpful with all our needs. The transportation staff were so much fun to talk to. Every time we caught a ride from them, they sparked amazing conversations about the city of Bogota, to dinning, to site seeing, to playing the game of Tejo. They were fully engaged with us. The suite we had was very nice, two bedroom, 2 baths, very clean, very quite, very trendy. The kitchen staff were very kind, serving delicious well balanced breakfast. Overall, we had a magnificent experience at Lugano Suites, a gem you most definitely should discover & experience in Bogota!
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Date of stay: May 2018
Value
Cleanliness
Service
Trip type: Traveled with friends
Room Tip:Take rides from the Transportation Staff, they're so much fun to converse with.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauri S, Director of Sales at Lugano Suites
Responded Jun 13, 2018
Dear Yuri G, Thank you for taking the time to write about your recent experience with us at Suite Lugano Imperial. Your words are very rewarding, constructive and important to us. It's truly wonderful to hear that our Team and our facilities met your expectations and because of them you continue to return. I will share this information with our team, as I am sure they will be happy to hear how their work impacts our clients. We look forward to create more wonderful memories for you the next time you decide to visit. Best regards, Laura Sanchez Sales Director
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I'll start by saying that I would definitely stay at this hotel again. There were a few things that I will point out, in hopes that it will be helpful if those things are important to you. I will finish with the good things.
There are 3 room types: (superior suite, which is a studio; grand suite; business suite). I stayed in 2 of those types as they put me in the "superior suite" on the first night before I realized the next morning and changed rooms (I had booked the mid-range, grand suite). But, either there are differences within the room types, or the room descriptions are inaccurate. I found at least two major booking sites with the same inaccurate description. The description for my room type listed that it had a deep soaking tub and two bathrooms. Both rooms actually only had one bathroom and it had only a large shower stall with a bench to sit down. No tub. Without exaggeration, it took 5 or 6 minutes for the water to be warm enough to step in. After that, you could adjust it to very hot if desired.
There was no way to change the temperature of the room. No controls, nor any vents that I could see. The lighting in the bathroom was limited to 2 halogen spot lights over the sink, making it very dim at night, but fine during the day due to the portico window in the shower.
Things that were just ok: breakfast, fine if you just want an omelette, cereals or breads. The juices were better than average, though. A few other buffet items that changed daily, but only a very small amount out.
The good: * very friendly staff. The security guards, the desk staff, kitchen staff. Probably the cleaning staff, too, but I didn't interact with them. * The view was very good, at least for the last 3 nights in the room on the 8th floor. * The suites are huge and nicely decorated. Plenty of closet space. * The rooms have a boom box, that plays both CDs and cassette tape. Bring your mix tapes! * There is a basket with things like toothpaste, full sized toothbrush, deodorant, etc, but they are not free as another reviewer stated. The price list is next to them. * The hotel is located on a quiet street that is a safe and an easy walk to restaurants or stores nearby.
Note: if you use the hotel's car service to the airport, the cost is USD$50. If you have them call a radio taxi for you it is only COL25,000 (USD $12.50, currently)
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Date of stay: August 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
Room Tip:The rooms on the higher floors (there are 9 floors) at the front (x02, x03) have a great view. ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas A, Guest Relations Manager at Lugano Suites
Responded Sep 4, 2014
Gracias por sus observaciones. y reconocimiento, su calificación la tomamos para mejorar para usted.
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There are more places to choose from in the Bogota area.
ALSO KNOWN AS
lugano imperial hotel bogota
LOCATION
ColombiaBogotaChapinero
NUMBER OF ROOMS
36
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Conveniently located restaurants include Restaurante Peruano - Indio De Machu Picchu, La Cabrera Bogotá l Parrilla Argentina, and Oliveto Pizza & Pasta Rosales.
