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Lugano Imperial Suites

Traveler (40)
Room & Suite (39)
Dining (4)

About

#16 of 283 hotels in Bogota
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Minibar
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
146Reviews
70Photos
3Q+A
16Room tips
Traveler rating
  • 103
  • 37
  • 6
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Popular mentions
Amazing location. Everybody is very friendly. Specially Gabriel. He made our vacation more enjoyable. Very attentive to all request. Breakfast was delicious and they have a lot of selection. Everything is fresh. Love my room. Love the size. Also very clean. Highly
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Response from launisatu, Director of Sales at Lugano Imperial Suites
Responded 4 weeks ago
Dear Mikysquare, Thanks for your great review. For us it's truly wonderful to know that our Team, our facilities and Breakfast met your expectations, your feedback is quite rewarding for us. I will share this information with Gabriel, as I am sure he will be so happy to hear how his work impacts our clients. We look forward to create more wonderful memories for you the next time you decide to visit. Best regards, Laura Sanchez Sales Director
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Stayed here for 5 nights recently and we found most aspects of this hotel to be of a high standard. The hotel is located in a quiet leafy suburb and there are many good restaurant options within easy walking distance. The accomodation is apartment style, plenty of space, and
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Response from launisatu, Director of Sales at Lugano Imperial Suites
Responded 4 weeks ago
Dear Albert, Thank you for taking the time to write about your recent experience with us at Suite Lugano Imperial. Your constructive comments are very important to us. you have all the reason we found that in our OTAS we had misplaced the view of our Superior Suite and we want to ask for your forgiveness for this inconvenience which has already been corrected. As for the bed we are sorry we did not give you the full information but if you request it at reception we could have changed the mattress. I will leave in your preferences so that the next time you visit us you have a mattress of your liking. As for the air conditioning I have pass the requirement to the departments in charge to see if it is a viable option for the future. We look forward to create more wonderful memories for you the next time you decide to visit. Best regards, Laura Sanchez Sales Director
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My husband and I just spent two nights with our teenage daughters in this lovely hotel. Very nice large rooms, immaculate, great location. Gabriel Vargas was an unbelievable host. He took care of everything we wanted/needed. He arranged for cars to pick us up for various day
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Response from launisatu, Director of Sales at Lugano Imperial Suites
Responded 4 weeks ago
Dear Roberta, Thanks for your nice review. For us it's truly wonderful to know that our Team and our facilities met your expectations your feedback is quite rewarding for us. I will share this information with Gabriel, as I am sure he will be so happy to hear how his work impacts our clients. We look forward to create more wonderful memories for you the next time you decide to visit. Best regards, Laura Sanchez Sales Director
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An outstanding place to feel at home in the heart of Bogota! From the very moment my wife and I arrived until our departure three weeks later, Jorge Arbelaez and his team made us feel welcome - not as clients or guests, but more like family! Whether Carolina at the front desk;
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Response from launisatu, Director of Sales at Lugano Imperial Suites
Responded 4 weeks ago
Dear Chris, Your comment has touched our hearts. We want to thank you on behalf of your entire family here in Bogota for such beautiful words. For us it has been a pleasure to have you and your wife at home and here we will be always waiting for you with our arms open. I will share your lovely words with our team, as I am sure they will be happy to hear how their work impacts our guests. We look forward to create more wonderful memories for you the next time you decide to visit. Best regards, Laura Sanchez Sales Director
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I only stayed here for one night, but it was pleasant enough. It's in a pretty good or rather safe location. The hotel looks quite contemporary in places and feels really welcoming. The room I had was ok. The room is a really good size, with a well equipped kitchen attached to
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Response from launisatu, Director of Sales at Lugano Imperial Suites
Responded Feb 25, 2019
Dear guest, Thank you for taking the time to write about your recent stay with us. Your constructive comments are very important to us. I sincerely apologize for the inconveniences you experienced during your stay regarding cleaningles of your Suite, and regret that your overall experience of our property and service was ok and not excellent. I have shared your feedback with all concerned colleagues to ensure your experience is not repeated. In addition, I wish to stress that our hotel cleanliness is a key priority and our dedicated team maintains a clean and healthy environment on a daily basis both in rooms and public areas. We sincerely hope you will give us another opportunity with a return visit so we may restore your faith in Suite Lugano Imperial. Best Regards, Laura Sanchez Sales Director
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Album Categories
All photosTravelerRoom & SuiteDining Family and Play Areas
Terrace, room 205
Part of living room and kitchenette
Living room
Excelente habitación y servicios
Excelente habitación y servicios
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Do you have room safes? Lock and key or electronic or ? Thanks you.
They did have a safe, but I didn't use it. They also have a safe at the reception.
1 vote
Show all answers
Hi Lius, you dont need to rent a car to go to the center you can go by cab, UBER or by bus. hope i answered your question.
0 votes
"Room 205 has a large terrace - just be aware every neighbor can see you."
"Take rides from the Transportation Staff, they're so much fun to converse with."
"Ask for a room not overlooking the street"
"Room 406, unlike the others, has no heating and Bogota is a cool city. Ask for a space heater if you need it."
"All rooms are suites, and some are very large with a "living room" type seating area."
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PRICE RANGE
$70 - $131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lugano imperial hotel bogota
LOCATION
ColombiaBogota
NUMBER OF ROOMS
36
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