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NH Bogota Metrotel Royal

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#55 of 261 Hotels in Bogota
Certificate of Excellence
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340 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Mexicali, Mexico
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very nice stay. This is a good hotel in a very good and safe location in Bogota, very close to zona rosa and other places at a short distance. The hotel has a good restaurant, it is clean with very good service. Great price/value. Free wifi.

Helpful?
Thank Marsfel1
Bloomsburg, Pennsylvania
Level Contributor
188 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed June 16, 2016

I arrived early and my room was ready after an all night flight! The room was very clean, staff very nice and polite! I had dinner in the Hotel restaurant..great potato soup and pork with mashed potatoes and veggies..very good. The breakfast buffet was very good with many selections...even crab cakes! Also just a 10 min walk to the hustle... More 

Helpful?
Thank luckylou56
NHServicio, Guest Relations Manager at NH Bogota Metrotel Royal, responded to this review

dear guest, thanks for your comments , we appreciate your feed back about rooms and service. we hope in your next visit to the city ; back to hotel and enjoy the diferent courses and beverage to offer in a restaurant. We will be awaiting your request More 

Tampa, Florida
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 16, 2016

This hotel was booked through Gate 1 as part of their 5 Day Highlights of Colombia trip (which I highly recommend). I would have added comfortable to title but the bed was way, way, too stiff for my liking. However, after touring during the days and having a few drinks in the evenings, sleep came easy. Otherwise, no complaints. The... More 

Helpful?
2 Thank miabee
NHServicio, Director de Relaciones con Clientes at NH Bogota Metrotel Royal, responded to this review

dear guest, thanks for your comments about our hotel, for us its important your opinion to improve in our service. we hope in your next visit to the city ; back to hotel and enjoy our services (sauna, gym, steam bath) thanks for your recommendations. More 

Budapest, Hungary
Level Contributor
70 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 9, 2016

Had spent three nights here, and havent experienced any issues, in turn the hotel proved to be functional and a good value for money (ok once there was a power cut for a few seconds, cutting also the internet connection, but I assume this is not the hotel's liability) Rooms are spacious, bathroom comfortable, very good selection of TV channels.... More 

Helpful?
1 Thank pkerekes
NHServicio, Director de Relaciones con Clientes at NH Bogota Metrotel Royal, responded to this review

dear Guest thanks for your comments, for us its important your opinion to improve in our service. We hope in a next visit will you haven't any inconvenient and you can enjoy our services. More 

Washington DC, District of Columbia
Level Contributor
54 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed May 4, 2016 via mobile

I chose the hotel because it us located close to the jw marriott and hilton at a much cheaper price, but is impressive how two extra blocks can change the setting. The hotel street is not safe and you need to take a cab to go anywhere. Hotel restaurant closes at 10 pm and there is no place to have... More 

Helpful?
Thank Mariano L
Nairobi, Kenya
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed April 1, 2016

If all you need is spacious room, clean bathroom, large TV set, fantastic breakfast, very friendly and attentive service then this should be your choice. Only about 15 minute walk from a lively shopping/dining district (yes, Bogota is safe to walk but ask where not to go before you do) and generally close to most places of interest. Airport transfers... More 

Helpful?
Thank otffin
Subgerente N, Director General at NH Bogota Metrotel Royal, responded to this review

Dear Guest, thanks for your comments about our hotel, services, facilities and specially to our staff. We strive each day to offer you better services and help you enjoy your stay in Bogotá, thanks for your trust and recommendations. We will look forward to see you again in your next visit to our city. Regards, Felipe Gómez B. Service Manager More 

Mount Arlington, New Jersey
2 reviews
5 of 5 stars Reviewed March 25, 2016

The hotel is very nice. No complaints. I read other reviews complaining about no hot water, well I had not problem at all, steaming hot water in seconds! The most important thing in want to say is that the staff was amazing. All were very welcoming and helpful with everything but most of all the went above and beyond to... More 

Helpful?
Thank Suzie2234
Subgerente N, Director General at NH Bogota Metrotel Royal, responded to this review

Dear Guest, thanks for your comments about our hotel, services, facilities and specially to our staff. We strive each day to offer you better services and help you enjoy your stay in Bogotá, thanks for your trust and recommendations. We will look forward to see you again in your next visit to our city. Regards, Felipe Gómez B. Service Manager More 

New Jersey
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 25, 2016 via mobile

Yes, the hotel is lovely: The rooms are clean and modern and the breakfast buffet has lots of great choices. But what sets this hotel apart is fabulous service! The staff were accommodating and went above and beyond to help me. I am ever so grateful.

Helpful?
Thank coppertop667
Subgerente N, Director General at NH Bogota Metrotel Royal, responded to this review

Dear Guest, thanks for your comments about our hotel, facilities, our food and beverages services and specially to our staff. We work hard each day to help you enjoy your stay in Bogotá, thanks for your trust and recommendations. We will look forward to see you again in your next visit to our city. Regards, Felipe Gómez B. Service Manager More 

Miami, Florida
Level Contributor
193 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 468 helpful votes
4 of 5 stars Reviewed March 24, 2016

We stayed here on a Gate 1 tour. The room was very large and the king size bed very comfortable for a nights sleep. The bathroom amenities were fine. Flat screen television, fast wifi, safe in room, hair dryer, mini-bar, etc. The small slots in the windows were the only way to get some fresh air in the room. No... More 

Helpful?
3 Thank Retired_Miami
MIAMI
1 review
5 of 5 stars Reviewed March 23, 2016

Excellent hotel, friendly service, most staff spoke English which was a plus. My only suggestion would be that since breakfast was included at least with my room that it would be possible to order this as room service as well. It is not every day that you want to sit in the restaurant.

Review collected in partnership with NH Hotels

Helpful?
Thank nathaliecY6546NH
Subgerente N, Director General at NH Bogota Metrotel Royal, responded to this review

Dear Guest, thanks for your comments about our hotel, services, facilities and specially to our staff. We strive each day to offer you better services and help you enjoy your stay in Bogotá, thanks for your trust and recommendations. On your next visit please contact me and we will find you a solution about breakfast to make you feel more... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The RoyalPark Metrotel is ideally situated for visitors to the area. It has a welcoming atmosphere that emphasizes friendly and hospitality service. The hotel has excellent facilities as well as comfortable guest rooms , executive floor, apartasuites and public areas. The Hotel has 18 meeting rooms with acoustic insulation for Business and social meetings. It is located 35 minutes from El Dorado International Airport. Two blocks from the financial and business district of Bogotá. It is within walking distance to the best malls bars restaurants and boutiques. State- of- the-art Fitness Facility. ... more   less 

Additional Information about NH Bogota Metrotel Royal

Address: Calle 74 No. 13 - 27, Bogota, Colombia
Location: Colombia > Bogota
Price Range: $63 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Bogota Metrotel Royal 3.5*
Number of rooms: 337
Reservation Options:
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Also Known As:
Royalpark Metrotel Hotel Bogota
Metrotel Royalpark Bogota
Hotel Style:
#20 Spa Hotel in Bogota
#33 Family Hotel in Bogota
#39 Romantic Hotel in Bogota
#69 Business Hotel in Bogota
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