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Hotel Estelar Windsor House

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Calle 95 No 9-97, Bogota, Colombia
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Hotel Estelar Windsor House
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150 Reviews from our TripAdvisor Community

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Barranquilla, Colombia
1 review
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed staying in this hotel because I got a big, clean and very comfortable room, €63 per night, which is not bad. All the staff was helpful and polite. The restaurant has different types of food, room service didn't taken so long. The view from the balcony it's nothing special but it's ok, I wasn't looking for that... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Adrianuf
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, On behalf of my entire team I would like to thank you very much for your time and comments regarding our excellent customer service received during your stay at our hotel. It is a pleasure for us to receive your excellent feedback. I truly hope to welcome you soon in our hotel. Ana Ofelia González A. More 

Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is so charming and the personnel are amazing, polite and provides you with anything you need. Room service food is delicious. I'm already referring this hotel to friends. Definitely coming back.

Helpful?
Thank Laiza B
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, On behalf of my entire team I would like to thank you very much for your time and comments regarding our excellent customer service received during your stay at our hotel. It is a pleasure for us to receive your excellent feedback. I truly hope to welcome you soon in our hotel. More 

1 review
5 of 5 stars Reviewed January 1, 2016 via mobile

I enjoyed my stay at Hotel Estelar Windsor this past week. Special thanks to Carlos for all the recommendations and advice, and for warmly welcoming us to the hotel. Natalia at reception was very helpful. Great location and walking distance to restaurants and bars.

Helpful?
Thank Adoniran F
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest; We appreciate your kind comments, our goal is to be excellent in service delivery, we work every day towards continuous improvement, give us your opinion is a great contribution and encouragement to achieve our objectives. Always have a hotel team at your disposal. More 

Vancouver, BC
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 28, 2015

Very friendly staff, and the hotel is undergoing somewhat of a makeover, which is why it got the four star rating. We were originally at the end of the hall in a suite, and had absolutely no view, apart from a strange rooftop. I didn't feel comfortable leaving the balcony open while we slept, so they moved us with no... More 

Helpful?
Thank bubbles081
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest; We appreciate your comments about your experience in our hotel. It is a great pleasure to read positive comments about the Gym, service and location. Please accept our apologies for noise and our remodeling. We hope to have you back soon. Ana Ofelia González Ayala More 

Los Angeles, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 31, 2015

I organized an 80 person international conference with accommodations, two simultaneous events and multiple breakout sessions along with translation, catering, off-site visits, etc and the hotel was INCREDIBLE at working with our crazy set of demands. They were able to help us with everything under the sun and were absolutely critical partners in helping us have a great event. The... More 

Helpful?
1 Thank Ana P
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, On behalf of my entire team I would like to thank you very much for your time and comments regarding our excellent customer service received during your stay at our hotel. It is a pleasure for us to receive your excellent feedback. I truly hope to welcome you soon in our hotel. Thank you again for recommending us. More 

1 review
5 of 5 stars Reviewed August 19, 2015

It is a most comfortable hotel. Most of rooms are suite types ideal for independence from your room and having separately a living/study area. Quality of restaurant excellent. Personnel and reception at the very best you can expect

Helpful?
Thank Alberto C
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, We really appreciate your time and comments about your stay with us. It is a pleasure for us to receive your excellent feedback. Thank you for sharing your experience about our excellent staff and the our rooms. Always have a hotel team at your disposal. Ana Ofelia González A. More 

Madrid, Spain
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 1, 2015

At walking distance from "Parque de la 93", this hotel is comfortable and it's place in a street whose traffic is not especially heavy nor noisy. Rooms are wide enough to work and it's a good option in a business travel.

Helpful?
Thank Jose S
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, On behalf all the team of the Estelar Windsor House Hotel, please receive a special greeting. We appreciate your comments about your experience in our hotel. Will always have a human team with the best quality and warmth at your disposal. We hope you will be back soon. Kind Regards More 

Boston, Massachusetts
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 21, 2015 via mobile

Great location in the middle of every to you may need 5 minutes walk to park 93 10 Minutes walk to and infoall zona Rosa and zona T very affordable clean rooms Starbucks is next door great restaurant around

Helpful?
Thank alidrisi2015
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your stay. We hope to have you back soon. Ana Ofelia González A. More 

New york
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed May 26, 2015

Excellent location and rooms for a pleasant stay in Bogota. Rooms are huge and are very well appointed with all the amenities for the business traveler. In site restaurant is superb and staff is very dedicated to the details.

Helpful?
Thank Carlos S
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

We appreciate your comments about your service experience in our hotel, it encourage us to fulfill the expectations of our customers. We hope you will be back soon, and assist you with the quality and warmth of service that identifies our Hotel Chain Organization. Kind Regards Ana Ofelia González A. More 

Valledupar, Colombia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 3, 2015

This hotel was let down by attention to detail, an accumulation of little annoyances over our four night stay. Things like failing to restock the minibar with water, or the bathroom with toilet paper and a very average breakfast buffet left us disappointed. A guest in a next door room had the TV on all night, hardly the hotel's fault,... More 

Helpful?
Thank andrewpfr
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Respected Guest, On behalf all the team of the Estelar Windsor House Hotel, please receive a special greeting. We appreciate your comments about our service as this allows us to improve the quality of it. We are working in the correction and improvement of our focused processes to meet the expectations of our customers. We hope to have you visiting... More 

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