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Hotel Estelar Windsor House

#74 of 260 Hotels in Bogota
Certificate of Excellence
Hotel website
Calle 95 No 9-97, Bogota, Colombia
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170 Reviews from our TripAdvisor Community

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Showing 60: English reviews
London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Estelar Windsor is a nice hotel in the trendy parque de la 93 area of the city. It is surrounded by offices, restaurants etc and seems to attract a majorly professional crowd. The room was a decent although had an average view. The staff are reasonably helpful and were there for any help we needed. It's a good hotel, but... More 

Helpful?
Thank AkhilShankar
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Respected Guest; Our goal is to provide always an excellent service, thanks to its suggestions that help us to improve our standards, we want to comment that we have portable air conditioning for request of our guests and we place it in the rooms. We have reviewed procedures and services in your comments. Kind regards More 

Panama
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Is crazy, I can not believe it!!! This hotel has no AC. How can an 5 starts hotel can not have AC>>>??? We are in the 21 Century!!! This must be a joke. So either you Burn or you are at the mercy of the noise, bugs, dogs barking (All night long) BIG DOGS!. Is so sad. So if you... More 

Helpful?
Thank HAPKIDOMAN
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Respected Guest; Our goal is to provide always an excellent service, thanks to its suggestions that help us to improve our standards, we want to comment that we have portable air conditioning for request of our guests and we place it in the rooms. We have reviewed procedures and services in your comments. More 

Cologne, Germany
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Hotel is quite well located. Friendly staff. Very stable WiFi which can be hard to find in other spaces. Hotel is rather a 4+ star hotel than a 5+ hotel. Junior Suite is spacious. Comfortable bed. Breakfast ok but don't expect too much. Gym is ok equipped but is situated in the basement. Overall the hotel is a good choice... More 

Helpful?
Thank Maik F
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Respected Maik; We appreciate your comments about your service experience in our hotel, it encourage us to fulfill the expectations of our customers. We hope you will be back soon, and assist you with the quality and warmth of service that identifies our Organization. Kind Regards Ana Ofelia González A. More 

Bridgetown, Barbados
Level Contributor
112 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

This hotel was perfect for our visit to Bogota, excellent staff, comfortable room, reasonable price and well located in an upmarket, safe area. The unit has a large seperate living room with dining table. We really did not use that, the bedroom area is well appointed and the bathroom is marble finished and quite spacious. We walked back from a... More 

Helpful?
Thank Justintforfun
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest,; Thank you for taking the time to tell us about your experience at the Hotel . It is a great pleasure to read positive comments about the room, breakfast, service and location. We hope to have you visiting us again in the near future, and assist you with the quality and warmth of service that identifies Hoteles ESTELAR... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2016

Walking distance to the eating places, clean, quiet, business center, free wifi, with all the touch of a big upscale hotel, yet small and quaint. They even booked a taxi for me and I paid for it through the hotel.

Helpful?
Thank PalmyraHouston
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, It's a real pleasure to know that his visit was excellent with us, we hope to always provide the best care for an excellent experience. kind regards Ana Ofelia González A. More 

Medellin, Colombia
Level Contributor
8 reviews
8 hotel reviews
3 of 5 stars Reviewed April 24, 2016

Yes, that hotel is cheap but I wouldn't return there even if I got paid to do so! If there's something I cannot stand in any building is really low ceilings - i.e. less than 2 m 40 high. The Windsor hotel is an older property plagued by poor architectural choices: the said low ceilings, a useless massive work area... More 

Helpful?
Thank SergeJFK
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Respected guest, We appreciate your opinion and we think it's great that highlight our friendly and efficient service, we regret that our hotel has not met your expectations, we will always be attentive to their important comments. kind regard More 

Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 3, 2016 via mobile

Overall the hotel is really great--service is great, staff is friendly, beds are suuuuuper comfortable. I was staying at the penthouse floor (which in reality is just a suite, with extra working room and bigger bed. No microwave or kitchen), pretty nice location really close to Parque 93. Room service is good not amazing.

Helpful?
Thank Victor L
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, We appreciate your good feedback, it helps us to improve the quality of our service. Respect for the microwave and kitchen we have some rooms that have this service. We hope you will be back soon. Ana Ofelia González A. More 

Switzerland
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 27, 2016

The hotel is well situated in a quiet residential neighborhood not far from many govt offices, embassies, and UN offices. Staff is professional and welcoming. Food is good. Rooms are comfortable. Taxis on stand-by trustworthy and facilitate business/meetings.

Helpful?
Thank Eric B
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Respected Guest We appreciate your comments about your service experience in our hotel, it encourage us to fulfill the expectations of our customers. Kind Regards Ana Ofelia González A. More 

Barranquilla, Colombia
1 review
4 of 5 stars Reviewed January 26, 2016

I really enjoyed staying in this hotel because I got a big, clean and very comfortable room, €63 per night, which is not bad. All the staff was helpful and polite. The restaurant has different types of food, room service didn't taken so long. The view from the balcony it's nothing special but it's ok, I wasn't looking for that... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Adrianuf
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, On behalf of my entire team I would like to thank you very much for your time and comments regarding our excellent customer service received during your stay at our hotel. It is a pleasure for us to receive your excellent feedback. I truly hope to welcome you soon in our hotel. Ana Ofelia González A. More 

Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed January 20, 2016

This hotel is so charming and the personnel are amazing, polite and provides you with anything you need. Room service food is delicious. I'm already referring this hotel to friends. Definitely coming back.

Helpful?
Thank Laiza B
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, On behalf of my entire team I would like to thank you very much for your time and comments regarding our excellent customer service received during your stay at our hotel. It is a pleasure for us to receive your excellent feedback. I truly hope to welcome you soon in our hotel. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel Estelar Windsor House

Address: Calle 95 No 9-97, Bogota, Colombia
Location: Colombia > Bogota
Price Range: $79 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Estelar Windsor House 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Ghl Hotel Windsor
Hotel Style:
#19 Family Hotel in Bogota
#37 Luxury Hotel in Bogota
#48 Business Hotel in Bogota
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