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Casa Dann Carlton Hotel & SPA

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#48 of 268 Hotels in Bogota
Certificate of Excellence
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1 room 2 adults 0 children
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Casa Dann Carlton Hotel & SPA
Casa Dann Carlton Hotel & SPA
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468 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Rio de Janeiro, RJ
Reviewed 1 week ago

Was a good experince, the Casa Dann Carlton hotel is so well located, the rooms are large and confortables, but i think that the staff was the best part of my stay. The food were so good and the fruits amazing.

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Helpful?
Thank Luciano J
New York City, New York
Reviewed 1 week ago via mobile

This conveniently located hotel had everything you could need, nice large rooms, fully equipped, very quiet, bar with good music, hefty breakfast with delicious fruit, etc. And wonderful staff!! The car service is a bit pricier than Uber but much more reliable.

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1Thank LaMcGrew
Miami, Florida
Reviewed 1 week ago

100% recomended. We had a fantastic time and enjoyed the impecable service. Breakfast buffet was served as part of our package, very satisfied with everything, the roof top was awesome with beautiful view and we also enjoyed the gym and the spa!!

Review collected in partnership with this hotel
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1Thank nanberwick
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Thank you so much for your positive comments and for appreciating our facilities and services. It is a pleasure to know that your stay at Casa Dann Carlton Hotel & SPA was a wonderful experience and that we could satisfy your expectations. We work everyday to build a better Hotel for all our guests and we will be the best...

Port Louis
Reviewed 1 week ago

Attentive, helpful and friendly staff. Good size conference rooms for large and smaller groups - technical support for presentations attentive. Good food, including snacks - wonderful fruit! Only wished for better tea. Great shower and bed at the end of a busy day.

Review collected in partnership with this hotel
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1Thank teya462
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

It's a source of pride for us to know that your stay in our hotel was such a nice experience. Its our pleasure to receive your valuable comments and opinions about our facilities, staff and service. We hope to receive you soon again. Jorge Pinzon Manager

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

Good hotel which I originally had reservations about based on other reviews. Restaurant food was fantastic and room size good especially for the price. No tea and coffee in rooms which is always disappointing after a day of traveling and sadly had to call reception about outrageous noise in the corridor and people banging on my door. Not ideal but...

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Thank Rennison1984
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Thank you so much for your positive comments and for appreciating our services and rooms. We appreciate for allowing us to know your opinion about your stay at the hotel. We are attentive to every point you described before in order to work and improve as yet what we have done, always thinking about the satisfaction of our guests. Jorge...

Reviewed 3 weeks ago via mobile

Except for the eternal construction that the city of Bogota is doing around the hotel, the Casa Dann Carlton is by far the best value for money. Recently renovated, it keeps its old world charm but now fully updated. Clean, comfortable and an awesome customer service makes this hotel a sure bet.

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Helpful?
Thank Cruisin4brusin
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

We feel happy to know that your stay in our hotel was a good experience. Rememeber that Casa Dann Carlton hotel & Spa will be always your home in town. We hope to receive you soon. Jorge Pinzon General Manager

Reviewed January 14, 2017

I was here in 2014 end (had to say Feb'16 as I cant review pre-dated before that) on a business trip and was very near to all shopping locations. I could not really find a lot of options for transport and had to rely on cabs, however the hotel staff were helpful enough to call for cabs when needed. Hotel...

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1Thank Navya S
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

We want to thank you for letting us know your comments, but also we want to apologyze because your stay at that time was´t as good as you expected. Through this years the hotel has gone through a process of renovation, where we improve all our areas and facilities in order to provide the best service and guarantee an unforgetttable...

Washington DC, District of Columbia
Reviewed January 12, 2017

The hotel is in the middle of a huge construction so the access is limited but it has an excellent service and I think one of the best spa in Bogota, the Jacuzzi has a beautiful view and the bar at pool is very nice. The rooms are ok and the food in general is very good. The meeting rooms...

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Thank Adriana H
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

We thank your valuable comments and for appreciating our services, reiterating the commitment to excellence of all in Casa Dann Carlton Hotel & SPA. As you said the area is in a road improvement process, which is ending and will allow all our guests to access easily and in a more agile way. We hope to receive you soon. Jorge...

New York City, New York
Reviewed January 2, 2017

Stayed at this hotel 7 nights. Staff cannot speak English and treated my husband poorly. Rude staff who is very cold and who does NOT understand customer service. Go stay at different hotel. Especially rude receptionist's who work at this hotel. Gym: not the best equipment Surprised at how old, badly maintained and noisy the hotel is. The staff is...

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Thank dynamitepower2
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Thank you so much for letting us know how was your experience in our hotel. We apologize for any uncomfortable situation that you had experienced and we will work in all the points you mentioned, to receive you in a next stay and make you feel satisfied, thus, be your hotel in Bogotá and not think about a different option....

West Palm Beach, Florida
Reviewed December 28, 2016

The hotel is clean and comfortable but the only problem is that there is a lot of construction around this hotel and the streets are blocked which makes it very difficult to get to it. In case you do not know.... the traffic in Bogota is CRAZY and if the streets are sealed is of course even worse.

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Helpful?
Thank Sofia S
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

We appreciate your comments and we are pleased of knowing that our services were of your total satisfaction. Hope to see you very soon. Jorge Pinzon General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
We are conveniently located with different types of rooms and services of a hotel, we have an excellent SPA, located on the seventh floor of the building, a long stay apartment tower , some equipped with kitchen, an executive floor with excellent personaliced service, some beautiful suites with spacious rooms and many facilities. Our hotel is known for having very large rooms and our recent refurbishment makes them look even more spacious and modern. We have two barroom, one on the first floor and one more modern on the 8th floor with sushi bar. Our breakfast and internet access are free for all our guests. We also have 16 meeting rooms of different sizes to cater your events from 10 to 1,000 attendees. ... more   less 

Additional Information about Casa Dann Carlton Hotel & SPA

Address: Calle 93B No. 19-44, Bogota 110221, Colombia
Location: Colombia > Bogota
Price Range: $99 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Dann Carlton Hotel & SPA 4*
Number of rooms: 326
Reservation Options:
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Also Known As:
Casa Dann Carlton Hotel And Spa
Casa Dann Carlton Bogota
Hotel Style:
#18 Spa Hotel in Bogota
#26 Luxury Hotel in Bogota
#50 Romantic Hotel in Bogota
#53 Business Hotel in Bogota
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Questions & Answers

Here's what travelers have asked, with answers from Casa Dann Carlton Hotel & SPA staff and other travelers.
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Questions? Get answers from Casa Dann Carlton Hotel & SPA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Windows that open - a relief from AC”
 of 5 bubbles teya462, 1 week ago | Read review
“I guess the higher floor have better views.”
 of 5 bubbles AdrianaH500, Jan 12, 2017 | Read review
“Ask for a room facing the entrance its a bit more quiet as the other side faces the expressway”
 of 5 bubbles Deepsapphyr, Oct 18, 2016 | Read review
“Any room is a great choice.”
 of 5 bubbles 127phillipm, Jul 16, 2016 | Read review
“Higher floors may be quieter; street construction noise can be a problem during the day.”
 of 5 bubbles 328markv, Apr 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question