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Four Seasons Hotel Bogota

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Four Seasons Hotel Bogota
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206 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Scotland
Reviewed yesterday NEWvia mobile

The hotel has a real boutique feel. The room was outstanding. All the staff were very friendly and anxious to help. The location is unbeatable with many excellent restaurants within walking distance. The breakfast is very good. I have also stayed at the Casa Medina property. The rooms there are also good and it is in a charming older property....

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Helpful?
Thank Tokyotraveller77
Sao Paulo, SP
Reviewed 2 weeks ago

We did not stay at the Four Seasons, however, my wife and I received a couples massage at the Spa. When we arrived at the hotel, we asked where the Spa was located. The bellboy and concierge were standing at the doorway and one of them, immediately told us to follow him. He led us through the hotel down three...

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Helpful?
Thank Geomutt
Gina R, Executive Office at Four Seasons Hotel Bogota, responded to this review

Dear Geomutt, It's our pleasure to provide you with the best experience! We really appreciate you took the time to let us know you and your wife enjoyed the massage and your experience overall with us. Thank you one again for your wonderful comments which will be shared with our staff. Regards Gina Reina Executive Office

Houston
Reviewed February 8, 2017

We had a 4 day weekend getaway and selected the Four Seasons Bogota for its luxury and location. Mark Bingle and the entire staff made us feel very welcome. The staff whisked us to our suite upon arrival. Everything was perfect. At night the front desk and doormen helped us make reservations at local restaurants. They did not just call...

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Helpful?
Thank SBF2
Gina R, Executive Office at Four Seasons Hotel Bogota, responded to this review

Dear SBF2, I am delighted you had a great experience with us overall. What a great tribute to our hotel and our staff, thank you! Our location is a real assest, but it's nice to see that our effort in Service and our arrangments find its recognition as well. I hope you will provide us with an opportunity to be...

Blythe
Reviewed February 5, 2017 via mobile

We chose this hotel because of the great reviews. We had never stayed at the four seasons prior to this. It has a great, safe location with dozens of restaurants within walking distance. The hotel staff was great. Breakfast and cocktails were fantastic. If you need a taxi the hotel provides at a very good rate. You can't go wrong...

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Helpful?
Thank davidkK8273WY
Gina R, Social Media at Four Seasons Hotel Bogota, responded to this review

Dear davidkk8273WY, Thank you for choosing Four Seasons Hotel Casa Medina Bogotá. I am delighted you had a great experience with us overall. We are small enough that we can offer highly personalized and customized service and I am pleased that our staff met your expectations. We appreciate for taking the time to write and look forward to your future...

San Francisco, California
Reviewed January 19, 2017

We stayed here for 3 nights in January while visiting Bogota for the first time. The hotel is perfectly located in Zona T on a quiet street but within walking distance to lots of great bars, restaurants, and shopping. We were there on a holiday weekend and the city was very quiet so we were able to ride around the...

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Thank Kim H
Scottsdale, Arizona
Reviewed January 9, 2017

A true gem nestled in a safe, trendy, and "alive" neighborhood, this property is one of the most intimate Four Seasons in their worldwide portfolio. This property felt like a true boutique hotel, with very cozy and comfortable common spaces, and an extremely attentive and can-do staff (always a staple of Four Seasons properties). Each employee is very versatile, and...

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Thank frankdeblasi
Mexico City, Mexico
Reviewed January 9, 2017

Nice size of rooms, very nice people in all positions, they make you feel at hom in every aspect, the restaurant´s staff is very nice and flexible, the gym has good technology and actual trends in sports, finally, the location is exceptional, many restaurants and stores at waking distance.

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Thank hp10842250
Management response:

Dear hp10842250, Thank you very much for your comments and insight into our property! I am delighted you had a great experience with us. We are small enough that we can offer highly personalized and customized service and I am pleased that our staff met your expectations. That is what we strive to do at Four Seasons! Thank you once...

New York City, New York
Reviewed January 8, 2017 via mobile

The hotel is spectacular, I stayed here before it was the Four Seasons and was great, now, its simply spectacular! The rooms are amazing, and service is great. The best part of our stay was a massage with Alejandra. We went for the express back and neck massage and we were blown away. She was the best, we have been...

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Thank edithlondono
Management response:

Dear edithlondono, Thank you so much for your wonderful comments which will be shared with the people that truly deserve the credit - our staff. I am very grateful you took the time to write and name all our wonderful employees who are committed on a daily basis to exceptional service. Thank you! Thank you for your patronage and we...

california
Reviewed January 4, 2017

FS Bogota is the remodeled Charleston Hotel. The rooms have been nicely remodeled which gives a nice boutique feel. There were plenty of staff from the old Charleston who have years of experience in luxury hospitality and they do a great job. The breakfast each day was delicious and did wonderfully with special requests. The hotel is in a perfect...

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Helpful?
Thank MI6007
Management response:

Dear MI6007, Thank you very much for your note and I hope you can visit us soon. We have done a tremendous amount of work to enhance the property without touching the integrity of the building or the beauty and charm of the original residence. Furthermore, we have inherited the wonderful previous staff and invested significantly in the implementation of...

Reviewed December 31, 2016 via mobile

Nicely located in the middle of Barios Unidos, the four seasons offers a nicely designed environment the facilities of a five-star hotel. Unfortunately, the service does not always live up to the highest standards. Calling room service, for example, does not necessarily guarantee actual delivery.

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Helpful?
Thank Ferdinandhaas
Management response:

Dear Ferdinandhaas Thank you very much for your comments about your experience in our Hotel. Your feedback is critical for us to improve. We apologize we couldn't meet your expectations in terms of service. We will review your comments with the team and we will fix those issues. We hope to see you soon. Warm Regards, Four Seasons Casa Medina...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Charleston Bogota is currently closed for renovation to re-emerge as Four Seasons Hotel Bogota. In every way, the transformation will provide guests with the city's most exceptional hotel experiences. ... more   less 

Additional Information about Four Seasons Hotel Bogota

Address: Carrera 13, 85 - 46, Bogota, Colombia
Location: Colombia > Bogota > Chapinero
Price Range: $218 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Bogota 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Charleston Hotel Bogota
Hotel Style:
#21 Romantic Hotel in Bogota
#34 Luxury Hotel in Bogota
#42 Business Hotel in Bogota
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Questions & Answers

Here's what travelers have asked, with answers from Four Seasons Hotel Bogota staff and other travelers.
5 questions
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Austin, TX
Jamaica
over a year ago
Melbourne, Australia
over a year ago

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Questions? Get answers from Four Seasons Hotel Bogota staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a suite if possible on a higher floor for a better view.”
 of 5 bubbles SBF2, Feb 8, 2017 | Read review
“Discuss upgrade options at check-in, relatively very economical”
 of 5 bubbles frankdeblasi, Jan 9, 2017 | Read review
“If you travel with family as for a connecting room.... Rooms are beautiful.”
 of 5 bubbles AvidTravelerBTB, Nov 27, 2016 | Read review
“Garden view and as high as possible”
  • Washing bassin and dressing area
  • Shower
  • Twin
 of 5 bubbles EmotionsTraveler, Nov 3, 2016 | Read review
“Ask for a room with the elevator that goes down directly to the SPA/Gym.”
 of 5 bubbles rocheluisa, Nov 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question