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Four Seasons Hotel Casa Medina Bogota

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Four Seasons Hotel Casa Medina Bogota
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270 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Nothing is too much trouble for the staff - they want you to enjoy your stay. The bar area was always cold as the external door was open which meant the Castinoyes restaurant was also cold (for breakfast and dinner). The spa is very good but the gym is small. Great location for all the restaurants.

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Helpful?
Thank AJMglobaltraveller
Gina R, Executive Office at Four Seasons Hotel Casa Medina Bogota, responded to this review

Dear AJMglobaltraveller, Thank you very much for your comments about your experience in our Castanyoles restaurant. Your feedback is critical for us to improve. We are delighted you had a great service esperience and you enjoyed our location. Thank you once again for taking the time to write and look forward to your future visit. Gina Reina Executive Office

Fairfax, Virginia
Reviewed 1 week ago NEW

I stayed here 12 nights for business. I will say it's a beautiful hotel. Great location with restaurants all within walking distance. Big rooms, terrific front desk service. Breakfast was included in our great price, and the food was great. The two negatives: I had to ask for bottled water. The maid was okay initially, then started to decrease the...

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Helpful?
Thank eaglesclaw121
Miami, USA
Reviewed 2 weeks ago

Bogota being dead on week days past 9 Oclock, it is nice to be in one of the most dynamic areas for restaurants. The hotel is boutique style. I used a Grand Premier room, plenty of space. The service was great and the food was satisfactory. I loved the contrast between the atmosphere and its surrounding. Definitely feels like you...

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Helpful?
Thank Overseasintl
Gina R, Executive Office at Four Seasons Hotel Casa Medina Bogota, responded to this review

Dear Overseasintl, I am delighted you had the opportunity to stay in one of our wonderful and spacious rooms and the most important you had a good experience overall. Thank you so much for your kind comments and and we hope to welcome you back in the near future! Best Regards Gina Reina Executive Office

Key Largo, Florida
Reviewed 3 weeks ago

Ok Folks--I'm back... finally. You'all miss me? After 15 months traveling around, I'm back with some great stuff to report. We stayed at the The Four Seasons Hotel for three (3) nights in Bogota this past week. The rooms are spacious and very well appointed. The beds are comfy, comfy, comfy. My room was a Junior Suite, furnished with almost...

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2Thank Robert S
Management response:

Dear Robert S, I am extremely sorry about your experience at Four Seasons Casa Medina! I specifically know about the unfortunate incident with the door. My understanding is that Front Desk offer you a change of room immediately and we solve you the uncomfortable situation as soon as possible. Also, I apologize for the inconvenience with the music and I...

New Jersey
Reviewed 3 weeks ago

This is a lovely hotel in a very safe area of Bogota, full of small restaurants and easy to walk around. The hotel seems to have been renovated and is beautiful, with an interior garden where you can sit and have a drink in a peaceful setting. Our room was very comfortable and well appointed. Staff is friendly and polite....

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Helpful?
Thank RuthyNewJersey
Gina R, Executive Office at Four Seasons Hotel Casa Medina Bogota, responded to this review

Dear RuthyNewJersey, I am pleased and grateful you had a good experience overall. We have done a tremendous amount of work to enhance the property without touching the integrity of the building or the beauty and charm of the original residence. We really appreciate you took the time to let us know you enjoyed your stay with us. Best Regards,...

Reviewed 3 weeks ago

An excellent hotel, and very good room. Great breakfast, lovely people, very comfortable. Best location on Bogota in Zone G for gastronomy. Many excellent sophisticated restaurants in easy walking distance. A busy city, traffic difficult in rush hours, but otherwise a great place to visit.

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Helpful?
1Thank John R
Gina R, Executive Office at Four Seasons Hotel Casa Medina Bogota, responded to this review

Dear John R, We are pleased that you have enjoyed your experience with us! We truly appreciate the time you took to give us your opinion. Hope to be of service to you once again in the near future. Best Regards, Gina Reina Executive Office

Reviewed 3 weeks ago via mobile

I was there with my husband for three days on our way to Cartagena. I am a seasoned traveler and already stayed in several Four Seasons, and chose Casa Medina because of the brand. It was very disappointing. Concierge services are not up to a five stars hotel. The indications of restaurants were horrible -- which surprised me given the...

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Helpful?
Thank Aline S
Management response:

Dear Aline S Thank you very much for your comments regarding your experience at Four Seasons Casa Medina! I am terribly sorry you did not have a good experience at our hotel and I would very much welcome the opportunity to talk with you personally. I would be very interested in knowing all the details of your stay to personally...

Shanghai, China
Reviewed 3 weeks ago via mobile

It's a Four Seasons hotel, so I don't need to say much more. The service is impeccable. Everything that we needed was immediately provided and they helped us to find a driver to take us through the city and to the Salt Cathedral, which is 1 hour away from Bogota. The room is very spacious and has a lot of...

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Helpful?
1Thank akiakola
Gina R, Executive Office at Four Seasons Hotel Casa Medina Bogota, responded to this review

Dear akiakola, Thank you very much for your comments and insight into our property! I am delighted you had the opportunity to stay in one of our spacious rooms and I am glad you enjoyed the fireplace. It truly makes a difference by providing a great sense of residential comfort. I am pleased and grateful you had a good experience...

Edmonton, Canada
Reviewed 4 weeks ago via mobile

This is a heritage property -Casa Medina- reconfigured very effectively into a modern, finely appointed hotel with a great patio brunch area and proximity to a number of interesting period churches and quality restaurants nearby. Within a couple of blocks of superb graffiti art walls and buildings and, on Sundays, the street in front of the hotel is transformed into...

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Helpful?
Thank hu-go-young
Management response:

Dear hu-go-young, Thank you very much for your note and I hope you can visit us soon. We have done a tremendous amount of work to enhance the property without touching the integrity of the building or the beauty and charm of the original residence. I hope you will provide us with an opportunity to be of service in the...

Plymouth UK
Reviewed February 15, 2017

On arrival in Bogota the hotel sent a car to meet us at the airport - great driver. On check in we were offered and upgraded room for a minimal cost. We ended up in a lovely room in the old part of the building overlooking the charming courtyard. The room was full of character with a huge and comfortable...

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Helpful?
Thank OenophileUK
Gina R, Executive Office at Four Seasons Hotel Casa Medina Bogota, responded to this review

Dear OenophileUK, We are glad to read your comments, it's our pleasure to provide you with the best experience. We are delighted you had a great experience overall with us and especially that our staff have gone above and beyond in terms of service. We are very proud of our little gem indeed and I am delighted we were able...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Casa Medina Bogota

Address: Carrera 7, 69A-22 | Cundinamarca, Bogota, Colombia
Location: Colombia > Bogota
Price Range: $201 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Casa Medina Bogota 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Casa Medina Bogota
Hotel Casa Medina
Hotel Style:
#12 Spa Hotel in Bogota
#14 Business Hotel in Bogota
#17 Luxury Hotel in Bogota
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Questions & Answers

Here's what travelers have asked, with answers from Four Seasons Hotel Casa Medina Bogota staff and other travelers.
3 questions
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Houston, Texas
4 months ago
Somerset Village
7 months ago

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Questions? Get answers from Four Seasons Hotel Casa Medina Bogota staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It's in a busy city so will not be quiet!”
 of 5 bubbles johnrS6391XZ, 3 weeks ago | Read review
“I think that the rooms in the older part of the building may well have more character”
 of 5 bubbles OenophileUK, Feb 15, 2017 | Read review
“warm and inviting rooms...have breakfast.”
 of 5 bubbles spacritic30, Feb 8, 2017 | Read review
“Third floor suits are generously proportioned.”
 of 5 bubbles gastronaut2016, Jan 8, 2017 | Read review
“If you can go for the ones with the fire place it would be more charming.”
 of 5 bubbles littlesherpa, Jan 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question