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Sheraton Bogota Hotel

1,647 reviews
#17 of 268 Hotels in Bogota
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Traveler (192)
Room & Suite (45)
Dining (8)
Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,647)Write a Review
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All reviewsclose to the airportindoor swimming poolclub levelnice hotelbusiness tripfree airport shuttleroom serviceel dorado airportbusiness centerbusiness travelerexcellent choicerooms are cleanmini barconvenient locationshuttle servicecomfortable stayinternet connection
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1 - 5 of 397 reviews
Reviewed 2 weeks ago

Front desk personnel was rude. It hapenned before at my last trip with same front desk supervisor. Just hoped she got retrained, and had a better attitude. Unfortunately it did not happen. So I searched for other hotels in the area and found a couple...More

Review collected in partnership with this hotel
Thank consuelob56
Response from Adriana D, Director General at Sheraton Bogota HotelResponded 1 week ago

Dear Guest We would like to offer our most sincere apologize for the inconveniences you had. It is always our goal to work in the improvement of our product and Service and your point of view help us to get this goal, we would like...More

Reviewed 2 weeks ago

We were collected from the airport by the hotel bus. Check in was easy and we ordered room service which was a little large but good! The room was very comfortable. The hotel allowed us a late check out for free, which was very much...More

Thank Cadbysh
Response from Adriana D, Director General at Sheraton Bogota HotelResponded 2 weeks ago

Dear Guest We are glad to hear the staff meet your expectations and offer you a warm service providing you the best quality is always our main goal, are happy to know that you enjoyed the comfort of our rooms as well as our awesome...More

Reviewed 2 weeks ago

As expected from Sheraton properties, nice large room only about 10 min from airport. Of course, that means you're not in the center of the city. Only complaint was that on two occasions the water temperature of the shower was only lukewarm. Although that was...More

Thank LaPaj
Response from Adriana D, Director General at Sheraton Bogota HotelResponded 2 weeks ago

Dear Guest We are glad to hear that our facilites make your stay more conftable, on the other hand your feedback is very important, as allow us to know the experience you had at the hotel. In order to conduct a follow up to our...More

Reviewed 3 weeks ago

The staff is very friendly and kind. not all staff knows English... I am disappointed when the club lounge was closed. overall the rooms are very comfortable. I would prefer breakfast to have a larger variety.More

Review collected in partnership with this hotel
Thank joeshs
Response from Adriana D, Director General at Sheraton Bogota HotelResponded 3 weeks ago

Dear Guest We are very glad to know we met your expectations we work very hard to make sure our guest feels like they’re staying in a place they can call home. On the other hand, it is important to let you that even though...More

Reviewed December 18, 2017

Wonderful and professional staff! The breakfast buffet is terrific! Some of the restaurants in the hotel are closed on the weekend, which is very unusual. One thing that NEVER fails is the on-time wake-up calls.

Review collected in partnership with this hotel
Thank Rafael U
Response from Adriana D, Director General at Sheraton Bogota HotelResponded 4 weeks ago

Dear Guest Thank you for those lovely words, we really apreciate all your feeback it is very important to us. Best regards, Dario Gonzalez General Manager

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About
Awards & Recognition
Travelers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
$101 - $219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Bogota
#13 Luxury Hotel in Bogota
#17 Family Hotel in Bogota
#40 Business Hotel in Bogota
#45 Romantic Hotel in Bogota
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$101 - $219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Bogota
#13 Luxury Hotel in Bogota
#17 Family Hotel in Bogota
#40 Business Hotel in Bogota
#45 Romantic Hotel in Bogota
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (192)
Room & Suite (45)
Dining (8)
Pool & Beach (6)
Hotel & Grounds (152)
Bathroom (15)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
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Pritam S
January 11, 2017|
AnswerShow all 2 answers
Response from svaidyanath | Reviewed this property |
True rush hour would be 45-60 min. Around 12 km
0
Votes
Pritam S
January 11, 2017|
AnswerShow all 3 answers
Response from bdavis132016 | Reviewed this property |
30 minutes by taxi
0
Votes
Queenj27
February 4, 2016|
AnswerShow all 3 answers
Response from Buck-I-Runner | Reviewed this property |
The neighborhood is rapidly developing. Strikes me as being safe and business friendly.
1
Vote
Room Tips
"Anything from the 9th floor and up is spectacular"
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"VIP Level has the best rooms and service"
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"Get a room as far away from the street as possible"
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"Higher rooms have better view."
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