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Sheraton Bogota Hotel

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#25 of 267 Hotels in Bogota
Certificate of Excellence
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Sheraton Bogota Hotel
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910 Reviews from our TripAdvisor Community

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Showing 273: English reviews
San Juan, Puerto Rico
Reviewed 2 weeks ago

Excellent location if you need to be close to El Dorado airport, with shuttle service. Has a GREAT breakfast buffet! Plentiful variety for all tastes. Most important is its friendly and courteous staff. Great for overnight stays.

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Helpful?
Thank jlracet
Miami
Reviewed 3 weeks ago

Check in was excellent check out was not so good. one of the pillows in one of the rooms was not clean. Breakfast was very good, personnel very friendly, room comfy. Location was excellent, close to the airport, but far enough so the noise would not affect my sleep.

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Helpful?
Thank consuelob56
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest We deeply regret the delay in check out and inconvenience with the pillow. We will take corrective actions to correct it. Looking forward. Best regards, Dario Gonzalez General Manager

Maastricht, The Netherlands
Reviewed 3 weeks ago

The Sheratoncrew in total is excellent with a smile and a hospitality which is Fantastic !!! Everything was oké and more Thanks that!, the terace for the breakfast is also very good. Perhaps les light in the restaurant?

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Helpful?
Thank Wil043
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We would like to thank you for your comment. To know that your stay was fantastic, satifies and motivates us. Looking forward. Best regards, Dario Gonzalez G. General Manager

Bengaluru, India
Reviewed 4 weeks ago

close to the airport, courteous staffs and pleasant. The rooms and hotel has the old time feel and very neat. The only concern I had was the showers were very basic with the water flow being inconsistent.

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Helpful?
Thank svaidyanath
Adriana D, Director de Recepción at Sheraton Bogota Hotel, responded to this review

Dear Guest. Thank you very much for your comment, We have taken your feedback and fixed. Looking forward to your next stay Best regards, Dario Gonzalez General Manager

Bismarck, North Dakota
Reviewed 4 weeks ago

Overall stay was great. Employees were very responsive and friendly. Food was excellent. Only complaint was that I thought the beds were too firm but that is a personal preference. I will have my employees and myself stay in this hotel on our future trips.

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Helpful?
Thank sandrajeanb2016
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest We would like to express our gratitude for your comment. We will always be attentive to serve you and your employees. Looking forrward. Best regards, Dario Gonzalez G. General Manager

Cologne, Germany
Reviewed 4 weeks ago

I really enjoyed my stay at the Sheraton Bogota. The staff were very friendly and accommodating and the room was comfortable. My only complaint would be (1) that the room was often a bit too cold (I worked for a number of hours during the day in my room) and (2) that the wifi connection in my room was a...

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Helpful?
Thank RedEyeRonnie
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We would like to thank you very much for sharing your experience in our facilities. On the other hand, we would like to apologize for the inconvenience with Internet; we have made the installation of optical fibre so that it does not present again any inconvenience. Additional, we have registered in the system that we must place a...

Reviewed 4 weeks ago via mobile

We dined and stayed at the hotel which made me feel comfortable from the pickup at the airport to the taxi in the morning and scheduled pick up at our plant. I would stay there again. The rooms were large and modern.

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Helpful?
Thank Erik_saluki
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We are glad to know that you enjoyed our food and berverage and our service and facilities. Looking forward. Best regards, Dario Gonzalez G. General Manager

Ontario
Reviewed 4 weeks ago

Nice and clean hotel with different restaurants near as well as mails. The only problem was during check out. Since I was supposed to stay for a longer period of time then I actually did, I was charged to my credit card more nights then I should have. I was told that I would be credited the extra charge within...

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Helpful?
Thank E2875BNpierrec
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We deeply regret the inconvenience that was presented with the charge to your credit card. We do not characterize ourselves by making wait for our guests and we solve the inconveniences in minutes not in hours. Looking forward. Best regards, Dario Gonzalez General Manager

Orlando, Florida
Reviewed 4 weeks ago

I stayed for two days (business). Overall was a very good experience. We were a group of 5. Check-in process a lit bit slow, but ok. Excellent service from everyone at the hotel. Room has everything you need.

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Helpful?
Thank jsegura2081
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We are glad to know that you had an excellent stay in our facilities. On the other hand, we would like to thank you for your comment about check-in; we will take corrective actions to improve this process. Looking forward. Best regards, Dario Gonzalez G. General Manager

Sao Paulo
Reviewed 4 weeks ago

good location and good and clear rooms. efficient rest and good atmosphere. excellente airport service and friendly contact at the airport.the lobby and the bar need to be more comfortable to receive people.

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Helpful?
Thank Carmine E
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We would like to thank you for your comment. On the other hand, we will take into account your suggestion to be more comfortable. Looking forward. Best regards, Dario Gonzalez G. General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the new business center of Bogota at international airport. ... more   less 

Additional Information about Sheraton Bogota Hotel

Address: Calle 25bs 69 C-80, Bogota 110421, Colombia
Location: Colombia > Bogota
Price Range: $98 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Bogota Hotel 4*
Number of rooms: 247
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Also Known As:
Sheraton Bogota Hotel Bogota
Four Points Bogota
Bogota Four Points
Bogota Sheraton
Hotel Style:
#10 Spa Hotel in Bogota
#16 Luxury Hotel in Bogota
#31 Family Hotel in Bogota
#40 Business Hotel in Bogota
#46 Romantic Hotel in Bogota
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Bogota Hotel staff and other travelers.
3 questions
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New York City, New York
New York City, New York
8 days ago
Jersey City, New Jersey
11 months ago

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Questions? Get answers from Sheraton Bogota Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room as far away from the street as possible”
 of 5 bubbles ToaderSchmode, Oct 21, 2016 | Read review
“Higher rooms have better view.”
 of 5 bubbles gerardoc645, Sep 16, 2016 | Read review
“all are good but club floor is betty”
 of 5 bubbles 916cassandraa, Aug 19, 2016 | Read review
“There are larger rooms and suites available.”
 of 5 bubbles Jmwitty, Jul 15, 2016 | Read review
“Ask for room with internet modem in the room and if possible for a corner room and city view.”
 of 5 bubbles Manvelez, Mar 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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