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Sheraton Bogota Hotel

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#25 of 268 Hotels in Bogota
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Bogota Hotel
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966 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Geneva, Switzerland
Reviewed 2 days ago NEWvia mobile

Room size: ok, you can easily walk around the bed. No supports to leave your luggage on Noise: extremely noisy especially on the side of the road. (Room 536) Traffic noise and airplane noise is very loud even with all windows closed. Bed: good Bathroom: relatively small but has everything needed. Large shower Linen:Basic Amenities: Basic Wifi: ok Breakfast buffet...

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Helpful?
Thank Frederic I
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We would like to apologize for the noise in your room. We have taken careful note of the situation and we will take corrective actions. Looking forward. Best regards, Dario Gonzalez G. General Manager

Miami
Reviewed 1 week ago

Very good location. Excellent service. The bathrooms need updating. Great restaurants and Bar. The staff is very helpful. Close to the airport and shopping centers. Free airport shuttle for pickup and departure.

Review collected in partnership with this hotel
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Helpful?
Thank 60humbertod
Seattle, Washington
Reviewed 1 week ago

Hotel did not post Starpoints promptly. In spite of two reminders the points have yet to be posted to my account. I usually face this issue at this property, therefore a blemish on the Starwood brand. However service is excellent on all other measures.

Review collected in partnership with this hotel
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Helpful?
Thank subirl2017
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We would like to apologize with you for that inconvenience, however in our sistem your Starpoints had been posted since Febrary 10th. SPG app is failing, please try to log out and log in, again. On the other hand, for us it is always a pleasure to having you in our facilities. Best regards, Dario Gonzalez General Manager

Miami
Reviewed 2 weeks ago

Cleanliness of the rooms and public areas was superb. the service and breakfast in the Club Lounge was perhaps one of the best I have ever experienced at the Sheraton Chain. Airport greet was great and wait time for the free shuttle was minimal. Highly recommend the Sheraton Bogota

Review collected in partnership with this hotel
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Helpful?
Thank 838jamesma
Atlanta, Georgia
Reviewed 2 weeks ago

The hotel staff is amazing, best in all the Sheratons I stay. Chefs are the best, specially at the bar. Now, I do see that the hotel is starting to show signs of aging, the carpets, the furniture, the bathrooms etc that could be addressed.

Review collected in partnership with this hotel
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Helpful?
Thank carlossI1813JY
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We would like to thank you for your comment. We know that we must to refresh some things and we are working hard to improve our facilities. We hope on your next stay, you enjoy our remodeled room. Best regards, Dario Gonzalez General Manager

Leverkusen
Reviewed 2 weeks ago

I was only 2 night's in that Hotel but I need to say that the whole staff was very kind. All my requests be responsed in a short time and the shuttle Service to the Airport worked perfectly. Was an exellent stay.

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Helpful?
Thank thomasmF7838EK
Medellin, Colombia
Reviewed 3 weeks ago via mobile

I've stayed at this hotel couple of times and every time I get a better experience. The location is convenient, just 15 minutes from the airport (shuttle included). Big rooms with desk and complete mini bar. The breakfast offered at the main restaurant can't be better with a wide range of options. Excellent wifi reception. Complementary zones like pool, gym...

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Helpful?
Thank Sebastian P
New York City, New York
Reviewed 3 weeks ago

Very nice hotel . Very friendly staff. Great free service shuttle to the airport. Surprisingly sushi aperitif sent to my room apon arrival. Sheraton always knows how to reward the loyal customers. Nice fresh squeezed natural juices at the lounge.

Review collected in partnership with this hotel
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Helpful?
Thank superosaali
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We would like to thank you for your comment, as also, for be a SPG member. It was a pleasure to serving and surprising you. Looking forward to your next stay. Best regards, Dario Gonzalez General Manager

Miami
Reviewed 3 weeks ago

Everything in the hotel excellent ,location ,restaurants room service Personal attention taxis the information from the employees the bar the rooms tv service international calls the shuttle service to the el Dorado International airport

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Helpful?
Thank U2065QVjorgep
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. We are glad to know that you enjoyed all our services, associates´s attention and location. We would like to thank you for chosing us. Looking forward to your next stay. Best regards, Dario Gonzalez General Manager

Santiago, Chile
Reviewed 4 weeks ago

The person at the front desk was very helpful. My baggage did not come on my flight. So, I needed a tooth brush and tooth paste and a shaving kit. When I requested these items, she promptly gave them to me. She looked up my Starwoods rewards membership# based on my email and ensured that it was attached to my...

Review collected in partnership with this hotel
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Helpful?
Thank Chittur B A
Adriana D, Director General at Sheraton Bogota Hotel, responded to this review

Dear Guest. For us was a pleasure to assisting you during your stay and provide all things to make your stay as good as possible. Looking forward to your next stay. Best regards, Dario Gonzalez General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the new business center of Bogota at international airport. ... more   less 

Additional Information about Sheraton Bogota Hotel

Address: Calle 25bs 69 C-80, Bogota 110421, Colombia
Location: Colombia > Bogota
Price Range: $96 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Bogota Hotel 4*
Number of rooms: 247
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Also Known As:
Sheraton Bogota Hotel Bogota
Four Points Bogota
Bogota Four Points
Bogota Sheraton
Hotel Style:
#11 Spa Hotel in Bogota
#16 Luxury Hotel in Bogota
#31 Family Hotel in Bogota
#40 Business Hotel in Bogota
#46 Romantic Hotel in Bogota
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Bogota Hotel staff and other travelers.
3 questions
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New York City, New York
New York City, New York
1 month ago
Jersey City, New Jersey
over a year ago

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Questions? Get answers from Sheraton Bogota Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room as far away from the street as possible”
 of 5 bubbles ToaderSchmode, Oct 21, 2016 | Read review
“Higher rooms have better view.”
 of 5 bubbles gerardoc645, Sep 16, 2016 | Read review
“all are good but club floor is betty”
 of 5 bubbles 916cassandraa, Aug 19, 2016 | Read review
“There are larger rooms and suites available.”
 of 5 bubbles Jmwitty, Jul 15, 2016 | Read review
“Ask for room with internet modem in the room and if possible for a corner room and city view.”
 of 5 bubbles Manvelez, Mar 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question