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Sheraton Bogota Hotel

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Calle 25bs 69 C-80, Bogota 110421 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (264)
Room & Suite (105)
Dining (41)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Bogota Hotel
Updated 08/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 387 hotels in Bogota
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the new business center of Bogota at international airport.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Business Center with Internet Access
Conference facilities
Secured parking
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Banquet room
Meeting rooms
Spa
Hammam
Massage
Salon
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Hotel links
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2344Reviews9Q+A57Room tips
Traveler rating
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Popular mentions
Itinerant Traveler wrote a review Jun 14
Atlanta, Georgia10 contributions4 helpful votes
Very courteous staff and well equipped rooms. Great breakfast and convenient airport shuttle service. I highly recommend the Sheraton, Bogota and will look forward to returning soon. Please consider when travelling for business or pleasure. Conveniently located near the airport and very accessible to the city center.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
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Justtravel wrote a review Mar 2021
7 contributions5 helpful votes
You have to wear a swim cap to use the pool! NO CAP NO POOL. Nowhere on their website mentions that policy. The guy at the pool area says he has swimming caps and it will be charged to the room. Wth. I already paid to stay at the hotel and also wants to charge us to use the hotel's pool? UNBELIEVABLE!!
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Date of stay: March 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Dario Gonzalez, Other at Sheraton Bogota Hotel
Responded Mar 8, 2021
Dear Guest, For us it is extremely important to have your feedback regarding the services and the experience you had during your stay. We thank you for writing your opinion, since by knowing first-hand comments and suggestions like yours, we can review and improve our processes. We hope you give us the opportunity to serve you again. Kind regards, Dario Gonzalez General Manager
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Peter G wrote a review Feb 2021
Rancho Palos Verdes, California6 contributions3 helpful votes
My wife and I stayed at the Sheraton Bogota a few days ago and we were very impressed by the friendly staff and excellent service. They really looked after us! When we needed some help to print out COVID declaration forms to return to the US, the gentleman who was on duty in the business whose name is Jesus Franco was extremely helpful. The room was also very comfortable and clean. The food was also good. We would definitely stay there again!
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Date of stay: January 2021
Cleanliness
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Response from Dario Gonzalez, Otro at Sheraton Bogota Hotel
Responded Feb 16, 2021
Dear Guest, Receive a warm greeting from Sheraton Bogota Hotel. We appreciate the time you spent on your good comments about the experience in our hotel. We are glad to know your expectations were satisfied. Looking forward to your next stay. Darío González Gerente General
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mikebakkar wrote a review Oct 2020
Sacramento, California44 contributions40 helpful votes
After traveling the last 8 weeks in Fort Walton Beach, Pensacola, Panama Beach & Cabo San Lucas. I stayed at this hotel 2 separate nights and it was the Best hotel offering full breakfast with fresh squeezed orange juice, Colombian potato soup, empanadas, eggs and fruits. I am only comparing 4 & 5 stars hotels Bonvoy & Hilton. Being titanium elite they also offer a choice of free beer, wine and snack at the bar. Check in & check out was very quick. Johanna at the reception arranged free pick up from the airport and was courteous & friendly. The hotel lobby, restaurant and the room were clean & spotless. I also like the location which is close to the airport and very safe neighborhood close to shopping.
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Date of stay: October 2020
2 Helpful votes
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Response from Dario Gonzalez, Other at Sheraton Bogota Hotel
Responded Oct 22, 2020
Mr. Bakkar, Thank you! On behalf of Sheraton Bogota Hotel staff, we hope you have had a pleasant experience during your latest stay in our facilities. We are looking forward to seeing you again in Bogota, at Sheraton Bogota Hotel. Our best regards. Dario Gonzalez General Manager Sheraton Bogota Hotel
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ArunKrishnamurthy wrote a review Apr 2020
Orlando, Florida99 contributions13 helpful votes
Did a 5 night pleasure trip in Bogota and decided to use my award points for the Sheraton Bogota. It was 55,000 pts for the whole 5 days, which I found to be a great deal. Even before my stay at the hotel, a friendly Facebook agent helped me arrange my free hotel shuttle and told me where to meet. Once I arrived to the airport, I was able to find the destination point where a friendly Sheraton agent told me it will take about 10-15 minutes for the shuttle to come. The shuttle came a bit later than the estimate, but was still a comfortable shuttle with a friendly and helpful driver. The drive took about 10 minutes to the hotel and was greeted to a nice entrance with a small waterfall and fountain outside and the revolving and manual doors to the inside of the hotel. There was not much of a line and a friendly agent gave me a welcome drink and checked me in within 10 minutes. As a platinum member, I was given the club floor (10), which had access to the club lounge. When I entered the room, I was pleasantly surprised that it was a little bigger than I thought it would be (about 300 sqft actual). The room was very clean had the needed amenities for a business class hotel. There was a very comfortable king bed, 40+ inch tv, 2 chairs, and a small working desk. The closet had ironing board and safe. However, the safe was not working, which was not a major issue for me. The window gave a nice view of the small plaza and office buildings. Was able to sleep well in the bed, but occasionally the noise of the airplanes did make it a little difficult. The bathroom was also very clean and was the perfect size for me. The shower had very nice water pressure, but occasionally took some time for the water to warm up. The toiletries was the typical Sheraton Le Grand Bain brand, which I just enjoy their scent (soap, shampoo, conditioner, lotion, and body wash). There were also razor, combs, tooth brush as well. The housekeeping does a great job restocking the supplies and keeping the room clean. The lobby was quite nice with ample check in areas, comfy chairs, and good restaurants. The was a convention area in the back with ample meeting and ball rooms. Really enjoyed the chillax lounge music that was played here. Loved the glass elevators, but did find the card readers to break often to go to the floors. The pool and exercise room required a different elevator, which I had difficulty finding at first. But it was nice with a good sized pool and some treadmills, steppers, and bikes facing the pool. Another area had some weights and machines as well as yoga mats and balls. There was a small spa with message options. I did take the 80 minute massage for 45 dollars. The massage was fine, but ended up getting about 50 minutes instead (cut short by 30 minutes). Also, the message was by a 3rd party, so was not able to receive reward points for it. Also in the lobby was a small jewelry store and currency exchange. While the rate was ok, if you go towards the plaza, there are some with slightly better rates. There were a couple restaurants including a sushi restaurant, a small coffee shop, and a buffet restaurant for breakfast and dinner. While I didn't eat at any of those restaurants, I did enjoy the breakfast and dinner at the 10th floor club lounge. For breakfast, there were plenty of fruits, pastries, cereals, hot items, coffee/tea, and natural juices. There was even an omelette and eggs station, which is rare at a club lounge. During the evenings (6 to 8), there were various hor d'oeuvres and small dessert items. The variety of food was quite generous as well that I didn't even need to go to a restaurant for dinner. The taste and quality of food was very good and the attendants were very attentive and helpful. The staff was very friendly and attentive, though some spoke very limited English. Best to use a translator. While there was no official concierge at the hotel, the front desk was very helpful in tour, cab, and restaurant assistance. The doorman and bellhops were very attentive. Overall, I had an excellent stay and would consider staying at the Sheraton again. With the friendly and attentive staff, clean and comfortable rooms, good food, and being close to the airport, this is indeed a great choice for a business or even pleasure stay hotel.
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Date of stay: February 2020Trip type: Traveled solo
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Response from Dario G, Manager at Sheraton Bogota Hotel
Responded May 6, 2020
Dear guest, Thank you very much for taking the time to write this valuable comment. It is very important to us that you have enjoyed every detail of your stay. For us, the most important is that you had been enjoyed the service of the Sheraton Bogota Team. We´ll be waiting for you on your next visit to Bogotá. Sincerely, Darío González General Manager
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PRICE RANGE
$58 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton bogota hotel bogota, four points bogota, bogota sheraton, bogota four points
LOCATION
ColombiaBogota
NUMBER OF ROOMS
247
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Frequently Asked Questions about Sheraton Bogota Hotel
Which popular attractions are close to Sheraton Bogota Hotel?
Nearby attractions include Maloka (0.3 miles), Salitre Plaza Centro Comercial (0.4 miles), and Mr Rock Cafe Galeria Bar (0.7 miles).
What are some of the property amenities at Sheraton Bogota Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Sheraton Bogota Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Bogota Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Sheraton Bogota Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sheraton Bogota Hotel?
Conveniently located restaurants include Corchos Barcelona - Plaza Claro, Corchos Barcelona -Colina, and Calzone di Roma.
Are there opportunities to exercise at Sheraton Bogota Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sheraton Bogota Hotel have an airport shuttle?
Yes, Sheraton Bogota Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Bogota Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Bogota Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Bogota Hotel?
The staff speaks multiple languages, including English and Spanish.