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All reviewsfree happy hourmanager's receptionzona gfree massageliving roomgreat hotelan updateevery eveningcar servicefree breakfasthotel is locatedfresh fruitfront desk staffexcellent locationeggs to orderbusiness travelerbed was very comfortable
I had an overall great stay at this hotel. It is located in a nice neighborhood in Bogota -- a little far from Candelaria, but it located in a safe area with a lot of restaurants and bars within walking distance. The rooms and common...More
Response from GUESTSERVICESEMBASSY, Guest Relations Manager at Embassy Suites by Hilton Bogota-RosalesResponded 3 days ago
Thanks for your great qualification and for being our guest. For us, it has been a pleasure to have you here. If you have any suggestion to improve our service please let us know. Your comments are very important for us.
Although we arrived quite late night but the check in process was excellent, the receptionist ms. Paola has extended her good service and the bell boy Mr. Fernando Were very friendly I have to give a credit to the Front Desk team for their great...More
Thank Yothin U
Response from GUESTSERVICESEMBASSY, Guest Relations Manager at Embassy Suites by Hilton Bogota-RosalesResponded 3 weeks ago
Thank you for taking your time to share your experience. It is fantastic to hear that you enjoyed your stay and that the team made you feel welcomed. I have shared your kind comments with food and beverage and front desk team , and we...More
Traveling each year for my birthday month I look forward to a pleasant hotel stay. This hotel did not disappoint! From the staff, food, location, and cleanliness we enjoyed our stay. We highly appreciate the breakfast staff Lediy who made us feel welcomed every morning...More
Thank vidette r
Response from GUESTSERVICESEMBASSY, Guest Relations Manager at Embassy Suites by Hilton Bogota-RosalesResponded 2 days ago
Dear Rodrigo Olaio:
Thank you for taking a moment to share your experience in Tripadvisor. I am happy to hear you found the staffto your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel...More
I travel a lot for work, stay in various hotels, so I can tell you, this is one of the best hotels I've ever stayed in. Not only are the best comfortable, rooms clean, impeccable customer service, but it's also in the better sides of...More
Response from GUESTSERVICESEMBASSY, Guest Relations Manager at Embassy Suites by Hilton Bogota-RosalesResponded August 13, 2018
We thank you for taking the time to review our property and your recent stay with us. We are extremely appreciative of all the feedback and are very pleased to hear that you enjoyed your stay.
Loved everything about this Embassy Suites property. The staff, the decoration, the cleanliness, the food. Staff was extremely helpful from the moment that I walked in the door, helping me with my bags, telling about the happy hour, spa and massage services, etc. A staff...More
Response from GUESTSERVICESEMBASSY, Manager at Embassy Suites by Hilton Bogota-RosalesResponded July 30, 2018
Thank you for taking a moment to share your experience. I am happy to hear you found our staff to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the...More