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360
Panoramas (69) Room & Suite (566)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Bogota
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 419 in Bogota
Location
4.6
Cleanliness
4.9
Service
4.8
Value
4.4
Travelers' Choice
GreenLeaders GreenPartner
JW Marriott Hotel Bogota is located at the heart of vibrant financial and entertainment districts in Bogota, Colombia. Our 5-star first-class hotel offers an ideal location close to corporate offices of major companies, the finest restaurants and bars of Zona G, Zona T, and 93rd St Park. Within our hotel, you will find an array of gastronomic and entertainment options. Get creative at The Market, a casual restaurant where you can choose from a variety of fresh ingredients to build you own pizzas, burgers, salads, and more. Indulge yourself at Tamarine, a chic restaurant that offers Asian fusion cuisine. Enjoy an authentic Japanese gastronomic experience at Nau Sushi Lounge, and try a variety of Sake based cocktails in a trendy and warm ambience. Relax and have fun at Circo, the spotlight where Bogota's upcoming music artists showcase their talents every night.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Restaurant
Evening entertainment
Airport transportation
Business Center with Internet Access
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, Spanish
Location
Full view
85Good for walkers
Grade: 85 out of 100
106Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
Calle 73 8-60, Bogota 110221 Colombia
Name/address in local language
Getting there
Rental CarsSee rental cars from $22/day
2587Reviews21Q+A100Room tips
Reviews
Traveler rating
- 2,179
- 309
- 44
- 28
- 27
Time of year
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Popular mentions
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Most Recent
I had a two week stay in Bogota and decided to stay with the JW. All seemed will until five nights into my stay. I was having drinks with some local friends and the bar was closed. We decided to enjoy some conversation in the suite instead of the lobby. Upon their arrival right away they were accosted by security. Not even allowed to the lobby. A law student who’s mother works for the president and marketing professional treated like common prostitutes at a five star hotel. This could have been done in a professional manner, but not at the JW. I signed a registration form expecting this treatment to be done. After I signed it I was informed I would be billed $300USD ($150 each). Now. First of all my room allowed an extra guest and second of all if I was to have a third the charge according to my rate would be $80 not $150. I told the man at the front desk this was unacceptable and I’d be happy to take my business elsewhere immediately. He said that I would not be charged. I checked my bill a day later and low and behold it was there $300USD. I spoke with a manager to explained that she posted the charge. I told her o was lied to and asked politely that It be fixed right away. After around 20 minutes of my time wasted. She agreed to take one off (which shouldn’ t have been there in the first place) Also according to the GM take the $150 down to $100 even though according to my rate it should be $80 All in all I was lied to. Management makes zero effort to resolve issues and the General Manager is complacent in this activity. My credit card was charged against my will. I did check out and the hotel lost over $1000 in revenue to the Hilton. Around the corner. The hotel is racist against Colombian citizens and treats its loyal (platinum member) guests poorly. Although a lovely property it lacks the customer service you expect in a five star hotel. Avoid it and stay elsewhere. Imagine if they treated your wife or daughter like a prostitute because of the color of her skin.…
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Date of stay: May 2022Trip type: Traveled
Helpful
The JW in bogota was great! It was our first time in Colombia and our first stop and as two female travelers, we wanted to pick somewhere safe. The staff was welcoming and even helped us make dinner reservations and book transportation. The breakfast in the lounge was amazing. I wanted to share the info of one of our drivers as well because he was so nice, a safe driver and punctual!
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Date of stay: April 2022Trip type: Traveled
Helpful
A beautiful hotel with a wonderful staff. As a Marriott Elite member I always at the Marriott because of the amenities and service. I had a suite upgrade for this trip and it was a nice experience. Yohanna is excellent at her job and makes sure your stay is perfect. Executive lounge is a plus and the staff was wonderful. Great gym with spinning bikes! Front desk made arrangements for the COVID tests to be done in the room and we had the results in 10 minutes and the official travel copy a few hours later. Perfect.
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Date of stay: April 2022Trip type: Traveled
Helpful
new_world_travellers wrote a review Apr 2022
London, United Kingdom1175 contributions708 helpful votes
We stayed two nights at the JW Marriott in Bogotá. The room (upgraded to a suite) was nice and modern. The breakfast was excellent t with a big selection of choices. The staff was friendly and helpful. My only complaint relates to the Marriott loyalty scheme where for some reason my stay is not properly recorded despite numerous exchange of emails with the hotel.
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Date of stay: April 2022Trip type: Traveled
Helpful
Impressive hotel with wonderful room service with those added touches. You could arrive without a doc kit and they have all basic hygiene needs so hats off to JW. They did a special Super Bowl set up and great drink special. Maria in the restaurant is super sharp. Nice small eateries nearby as well. I will be back and great job.
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Date of stay: February 2022Trip type: Traveled
Helpful
+1
We really enjoyed having dinner buffet on Christmas Eve. There were a wide range of delicious food,cocktails dessert. The staff working at the lounge were also friendly and very attentive. But the food they served in the morning and at the lounge wasn't that good. We thought we can have some local and warm food but they were mostly common American style dishes. And plus, the sauna room for women wasn't hot enough to get some sweat. I think no one cares about the sauna room.
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Date of stay: December 2021Trip type: Traveled
1 Helpful vote
Helpful
Stayed 3 nights total. 2 on the way in and one on the way out of Colombia. It's still Covid season so services were impacted. But not a big deal. The nest thing was the lounge for dinner at the end of my trip to Colombia. I arrived thinking I was going to go out for dinner and was craving Mexican food or pizza. Surprise! The club lounge had nachos, chili con carne, make you own tacos, chicken stew and other assorted snack foods. Oh, and quesadillas! To say it satisfied my need for Mexican food would be putting it mildly. I ddn't even have room for dessert. It was a vert welcome spread. So much nicer than the Marriott Medelin - but it IS a JW so it's kind of expected!
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: Club lounge is on 9th floor if it matters
See more room tips
1 Helpful vote
Helpful
This hotel has all the creature comforts you would expect from a Marriott property but not much else. It has a practical location in the heart of the city’s business district. If you are looking for a predictable stay in a major chain with no surprises but also no frills than this is a solid choice. Staff were friendly and attentive!
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Date of stay: July 2021Trip type: Traveled
1 Helpful vote
Helpful
I have stayed at the JW Marriott Bogota over half a dozen times for work and personal trips and I continue to be impressed by the consistent and exceptional service. Over my many trips, I have gotten to know the staff well (Camila, Camilo, Genesis, James, Javier, Oscar, Saymar) and want to call out their amazing, friendly, warm and genuine service that they provide me. The hotel and the rooms are clean and modern. House keeping and room service are consistently efficient and responsive and the front desk do an excellent job of staying on top of the chat request via the app. Thank you for making the JW Marriott Bogota a home away from home for me. You have an amazing team and I look forward to my next return trip.
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Date of stay: June 2021
Rooms
Location
Service
1 Helpful vote
Helpful
Sugey and Yuliana were so courteous and professional. Everyday they made my room spotless and the bed seamless. They really treated room like a home away from home. I was very impressed with their service, they should be commended for their work ethic and commitment to excellence! The hotel is outstanding all around.
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Date of stay: April 2021Trip type: Traveled
Value
Service
Sleep Quality
Helpful
Response from ivonne Bohorquez, Other at JW Marriott Hotel Bogota
Responded Jul 6, 2021
Thank you for taking the time to leave us your feedback. At the JW Marriott Bogota it is always our highest priority to us to ensure that our guests and customers always leave the hotel happy and satisfied. I am happy you enjoyed your stay with us and the facilities and service experience were what you expected and deserve. I look forward to serving you again in the near future. Best regards,
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PRICE RANGE
$209 - $347 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBogotaChapinero
NUMBER OF ROOMS
264
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Claim Your Listing Frequently Asked Questions about JW Marriott Hotel Bogota
Which popular attractions are close to JW Marriott Hotel Bogota?
Nearby attractions include Casa Libreria Wilborada 1047 (0.2 miles), Cine Colombia Comercial Av Chile (0.1 miles), and Charlot Teatro (0.2 miles).
What are some of the property amenities at JW Marriott Hotel Bogota?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
What food & drink options are available at JW Marriott Hotel Bogota?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at JW Marriott Hotel Bogota?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to JW Marriott Hotel Bogota?
Conveniently located restaurants include Restaurante Peruano - Indio De Machu Picchu, La Ventana restaurante, and Tamarine Asian Cuisine.
Are there opportunities to exercise at JW Marriott Hotel Bogota?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does JW Marriott Hotel Bogota have airport transportation?
Yes, JW Marriott Hotel Bogota offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Bogota?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Bogota offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at JW Marriott Hotel Bogota?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to JW Marriott Hotel Bogota?
Many travelers enjoy visiting Plaza de Bolívar de Bogotá (4.4 miles), Capitolio Nacional (4.5 miles), and Museo de la Independencia Casa del Florero (4.3 miles).