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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#13 of 438 hotels in Bogota
Location
4.6
Cleanliness
4.9
Service
4.8
Value
4.4
Travelers' Choice
GreenLeaders GreenPartner
JW Marriott Hotel Bogota is located at the heart of vibrant financial and entertainment districts in Bogota, Colombia. Our 5-star first-class hotel offers an ideal location close to corporate offices of major companies, the finest restaurants and bars of Zona G, Zona T, and 93rd St Park. Within our hotel, you will find an array of gastronomic and entertainment options. Get creative at The Market, a casual restaurant where you can choose from a variety of fresh ingredients to build you own pizzas, burgers, salads, and more. Indulge yourself at Tamarine, a chic restaurant that offers Asian fusion cuisine. Enjoy an authentic Japanese gastronomic experience at Nau Sushi Lounge, and try a variety of Sake based cocktails in a trendy and warm ambience. Relax and have fun at Circo, the spotlight where Bogota's upcoming music artists showcase their talents every night.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Restaurant
Evening entertainment
Airport transportation
Business Center with Internet Access
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Location
82Good for walkers
Grade: 82 out of 100
110Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
Calle 73 8-60, Bogota 110221 Colombia
Name/address in local language
Getting there
Rental CarsSee rental cars from $22/day
2602Reviews21Q+A100Room tips
Reviews
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Most Recent
I just completed a 2 night stay here. I can't rave enough about the property. The staff was all very friendly. I used one of my Suite night upgrades and was very happy that I did. The suite that we got was very spacious. I actually booked two rooms as we were traveling with our 3 children (2 of them teenagers). I wanted a connecting room but they didn't have any but they put us in two rooms across from each other which worked perfectly. The only thing to complain about was the AC didn't work well in the bedroom of our first suite. (#324). Bogota is usually not that hot but it was very hot while we were there. And the bedroom wouldn't cool down to more than 21.5 degrees C. They came twice but said they couldn't fix it. We sucked it up the first night but the next day they moved us over to a corner suite #316 which was awesome and got very cool. The other room #327 everything worked fine. I'm a Platinum Elite so I got access to the Club Lounge on the 9th floor and got breakfast each morning at the buffet for me and my family. Both were awesome. The Club lounge was great as they had many types of drinks (they will allow you to get 2 alcohol drinks) and you could take bottles do your room. They had a lot of delicious food throughout the day. At dinner they had a wide assortment of food. The location is fabulous just about 15 minute walk to the Zona T. Traffic is HORRIFIC in Bogota so important that you stay in a good area. Ubers were very easy to get from the hotel and we never waited more than 5 minutes for an Uber and they were relatively inexpensive. The breakfast buffet in the lobby level was terrific with many assortment of food and made to order eggs however you liked. I'd definitely stay here again on a future trip to Bogota. The staff was all very friendly.…
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel patio Bar is situated in a great location with lots of Activity!!! BUT BE AWARE OF THEFT..I was there December 5th-2022 and had my Fanny Pack stolen which was looped over the back of my chair around 2pm in the afternoon...Spoke with Wilson-Head of security-Avia the Manager and Maria their translator...Was not provided the opportunity to view camera and was not compensated to any degree...BE CAREFUL!!!!!
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I have stayed at the JW Marriott Bogota for several times over the years during my work trips to Bogota, but this particular review concerns my most recent stay, for two nights in November 2022 – which helped cement my views about this property that will likely lead me to search for other lodging options in the future. I booked this stay through a travel advisor that secured me a Marriott Luminous special rate. This was supposed to come with perks such as space-available upgrades, a welcome amenity and early check-in/late check-out. However, the hotel failed to deliver as I never received the welcome amenity and there was no upgrade - a club level room was flat-out denied by the front desk staff upon checking in even though the Marriott Bonvoy app showed plenty of availability for those dates. I was told instead that “free” club access wasn’t provided and I’d have to pay extra to use it. I didn’t get the chance to try the early check-in/late check-out due to my work commitments, but the failures on the other aspects of the Luminous experience did leave a bad taste in my mouth. The base-level room I got was of good size and was kept very clean by housekeeping. But the décor is very dark and a little bit past its prime, maybe it’s time for some renovations there. Other point for improvement is the in-room coffee machine; only a drip coffee one is available, but an espresso machine is a basic requirement for a hotel at this price point. No turndown service was provided. There is only one restaurant open during workdays, which is expensive for Bogota standards but provides decent international lunch/dinner fare (note - before the pandemic there were two other dining options at the hotel: one pizza place and an Asian fusion restaurant, both of them very good). The breakfast buffet is expansive and made-to-order eggs are available too (even if they are not proactively offered by the waiting staff). Service was a hit or miss, as every interaction with the front desk staff (after the upgrade denial snafu) was perfectly pleasant but the waiting staff was too slow to take orders, deliver meals and provide coffee refills (on breakfast). But the worst part of the experience was the pricing: considering the dated rooms, average (at best) restaurant and the service issues, the JW Marriott was absolutely not worth the USD450 nightly rate. It is more than twice what is charged by the Hilton that is just around the corner, and nothing justifies that, in my opinion. So all things considered, I’ve probably had enough and likely won’t return. This hotel charges way too much for an average (at best) experience, and the JW Marriott also failed to deliver on the promised Luminous benefits. I’ll look for another options for my next trip to Bogota.…
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Date of stay: November 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Be sure to get access to the concierge club. The food is enough for dinner, the booze top shelf and the servers extremely friendly and helpful. This hotel is over the top on all accounts. I had, as usual, a 2:00AM flight back to the states and the front desk suggested we rest in the concierge club rather than the lobby even though we checked out earlier that day.
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Date of stay: October 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at the JW Marriott for a combination business/pleasure trip and could not have been happier. The location is fantastic, the property is beautiful and the service was excellent and very friendly. Our reservation included breakfast which was FABULOUS. Lots of fresh fruits, local offerings and also traditional breakfast fare. The service at breakfast was exceptional. Servers were warm and friendly and very attentive. The Spa is also lovely! Highly recommend the JW Marriott Bogota!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The staff was constantly attentive and ready to accommodate our needs. It offers a pleasant and easy walk to many places and the dining room offers very good food. The décor is contemporary which suits the building. The elevators are on the smaller side but enough space to use them. I’d go back.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a quintessential Marriott property, with all you expect from the finest of their line of hotels. Staff is AMAZING. Attention is INCESSANT. Property is IMMACULATE. Location is great, lounge is terrific, restaurant is DELICIOUS, and on and on. No complains. The rooms are large and have excellent house keeping and room service. The executive lounge is large, clean, well stocked, and staffed with amazing people (one young man sat with my 18 year-old, headed-to-college son and had am AMAZING and HELPFUL conversation about studying, leaving home, life, etc). Humility and servitude remain a STRONG cornerstone at this facility. Absolutely a wise hotel choice in Bogotá.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The hotel has large and nice rooms, it's a very pretty hotel, the housekeeping was outstanding and it's in a good location. The club lounge was also a nice amenity. The hotel has tons of protentional, but the staff isn't very friendly or accommodating. If you want to feel "welcomed" this is not the hotel for you from my five-night experience. I'm Titanium/Lifetime Platinum and I did receive an upgrade to the club level but none of the junior suites showing available.
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Date of stay: April 2022Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
JW Marriott is a rather recent hotel (10 to 15 years old) that was probably very luxurious when it opened. Small flaws have occurred since, probably due to not high enough construction standards (noisy plumbing in bathroom) or too old equipment (mattress quality).
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I am writing this review as warning to customer to review their bill whit attention to detail. I was over charged in the stated rate due to a glitch in the system. After contacting the hotel I was told that a refund was going to be processed. Its been 2 and a half months and nothing has happened. I wrote emails to management team and no answer was provided. They simply ignored my messages. Now after many times trying to contact management I was told that due to another problem in the system my refund was not processed. Do you really want to stay in a hotel were there is no customer service or were the customer is ignored after a problem? Do you want to stay in a hotel were they overcharged you and there is nobody to give you a solution? I believe there is a problem with customer service and ethics with this hotel. Errors and mistakes can occur, is they were they are handled the problem, and this situation was not handled properly.…
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$304 - $507 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBogotaChapinero
NUMBER OF ROOMS
264
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Claim Your ListingJW MARRIOTT HOTEL BOGOTA - Updated 2023 Prices & Reviews (Colombia)
Frequently Asked Questions about JW Marriott Hotel Bogota
Which popular attractions are close to JW Marriott Hotel Bogota?
Nearby attractions include Casa Libreria Wilborada 1047 (0.2 miles), Cine Colombia Comercial Av Chile (0.1 miles), and Charlot Teatro (0.2 miles).
What are some of the property amenities at JW Marriott Hotel Bogota?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
What food & drink options are available at JW Marriott Hotel Bogota?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at JW Marriott Hotel Bogota?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to JW Marriott Hotel Bogota?
Conveniently located restaurants include Restaurante Peruano - Indio De Machu Picchu, La Ventana restaurante, and Tamarine Asian Cuisine.
Are there opportunities to exercise at JW Marriott Hotel Bogota?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does JW Marriott Hotel Bogota have airport transportation?
Yes, JW Marriott Hotel Bogota offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Bogota?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Bogota offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at JW Marriott Hotel Bogota?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to JW Marriott Hotel Bogota?
Many travelers enjoy visiting Plaza de Bolívar de Bogotá (4.4 miles), Capitolio Nacional (4.5 miles), and Museo de la Independencia Casa del Florero (4.3 miles).