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The Hotel didn't refill the personal bath items (shampoo, soap, etc). The staff are confusing and made a reservation for a meeting room and after 1 hour they just cancelled without warning. The gym have only aerobic items and the jogging machine doesn't work well...More
Thank Thiago F
Response from Fernando A, General Manager at Mercure Bogota BH RetiroResponded August 8, 2017
Thanks for your comments, there are very important for us because We keep look forward to be better every day, about the meeting room We really sorry for this but was booked previusly for other guest however We located you in other place....More
The hotel is situated in a quiet residential area opposite a small park.
It seems to have been recently modernised and has a nice atmosphere about it.
The rooms are bright with big privacy blinds and blockout blinds too. The room has all the amenities...More
Response from Fernando A, General Manager at Mercure Bogota BH RetiroResponded August 2, 2017
We really appreciate your importants comments, We are happy to know the hotel cover your expectation and we will look forward your observation about mattress,
We hope to see you soon, best regards
I thought this was a poor hotel but in a good location. The staff were fine, the location great but the rooms were small and of a lower quality. It's really important for a large chain to know that the quality of a particular brand...More
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Thank David W
Response from Fernando A, General Manager at Mercure Bogota BH RetiroResponded June 27, 2017
Dear Mr David
Thanks for your important comment, we are Mercure because our hotel characterist.
We hope to see you soon
My boyfriend and I are on Holiday in Bogotá with family. We decided to break away for a couple days and have a romantic weekend. Mercure bh El Retiro was the perfect place. The staff was friendly and attentive to our needs. The room was...More
Thank Meg M
Response from Fernando A, Manager at Mercure Bogota BH RetiroResponded May 25, 2017
We really appreciate your comments, I´m pretty sure all staff from Mercure Bh Retiro was so happy to served you, and motived to work for be better every day.
Remeber this is your second home, we waiting for you soon.
The location is quite good close to the Andino mall. The street has little traffic and there is a small garden nearby so it is very quiet. This is not a luxury hotel. The hotel is simple but offers a very value for money ratio....More
Response from Fernando A, Manager at Mercure Bogota BH RetiroResponded May 31, 2017
Thanks for your comments, the hotel is located in one of the best zones in Bogotá, close you could find no only Andino mall, Retiro mall and Atlantis as well, and the best restaurants too.
We hope to see you again very soon.
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$69 - $110 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#64 Business Hotel in Bogota
Number of rooms
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