We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jannah Burj Al Sarab

Mina Street Tourist Club Area, Abu Dhabi United Arab Emirates
avatar-imageavatar-imageavatar-image
Traveler (774)
Room & Suite (200)
Dining (51)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#16 of 187 hotels in Abu Dhabi
Location
4.6
Cleanliness
4.7
Service
4.7
Value
4.7
Jannah Burj Al Sarab is a hub offering business, shopping, cultural and beach experiences in the Central Business District of Abu Dhabi. 30 minutes from Abu Dhabi International Airport, 5 minutes from Abu Dhabi Mall, Central Business District and the Corniche, Jannah Burj Al Sarab is in the prime location for all your business and leisure needs. Recently awarded Best for Technology at the Leaders in Hospitality Awards 2016, Jannah Burj Al Sarab is the leading smart hotel in Abu Dhabi, featuring smart technologies and the fastest hotel Internet in the world at 1.2Gb per second.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Valet parking
Wifi
Hot tub
Rooftop pool
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Room service
Safe
VIP room facilities
Kitchenette
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Art Deco Style
Languages Spoken
Arabic, Filipino, Hindi

Location

Mina Street Tourist Club Area, Abu Dhabi United Arab Emirates
Name/address in local language
Jannah Burj Al Sarab
Traveler Insights
This summary was created by AI, based on 190 recent English reviews.
Powered by AI
Many travelers commend Jannah Burj Al Sarab for its prime location, conveniently situated near shops, beaches, and the heart of Abu Dhabi. Guests relish the spacious, clean rooms and applaud the efficient housekeeping service. The hotel is often praised for its value for money, with reviewers highlighting the welcoming atmosphere, friendly staff, and pleasant restaurant ambiance. However, some guests have noted issues with certain amenities like the gym and pool. Overall, the hotel's attentive and professional service, especially from the housekeeping team, earns rave reviews.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Budget-friendly
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
Location
Convenient
Guests praise the hotel's location as being conveniently close to amenities such as shops, beaches, and the city center of Abu Dhabi. Many appreciate the accessibility to various attractions around the city.
  • Hind N
    Hind N
    Aug 2023 1 contribution
    ...The hotel's central location made it convenient for exploring Abu Dhabi...
  • Ovi A
    Ovi A
    Aug 2023 1 contribution
    ...Location is closed by lots of places to eat and shop...
  • ishaq s
    ishaq s
    Aug 2023 1 contribution
    ...Also the WiFi and the location of the hotel...
  • farida
    farida
    Jul 2023 1 contribution
    ...The location of the hotel is also very convenient, close to everything you will need...
  • Nianila
    Nianila
    Jul 2023 8 contributions
    It was nice staying at this hotel, room is so clean, bed is also very comfy, wash room area, no small towel, no soap bar but have hand wash, good location, breakfast also was good but I guess to improve more options for juice,daal is quite salty,I can't eat it,baguette is good...
  • Fouad ADel
    Fouad ADel
    Jun 2023 6 contributions
    ...Location is reasonably in the center depending what are your plans, we didn't have any issues according to our plans...
  • ashraf n
    ashraf n
    May 2023 1 contribution
    Nice hotel, warmly hospitality, good price, location is very convenient to go to ADNOC or any other places in the city center,very quick response of rooms services...
  • Sanjar T
    Sanjar T
    May 2023 1 contribution
    ...The hotel was in a great location near the beach and good food, easy walk to downtown...
  • Anjaelou Blesz L
    Anjaelou Blesz L
    Mar 2023 2 contributions
    ...As for the location, it is very accessible as it’s near a convenient store, laundry shop, Abu Dhabi Mall & The Corniche where you can have your early morning walk!...
  • Sagar P
    Sagar P
    Mar 2023 6 contributions
    I love this hotel as their service, location, cleanliness, and staff are amazing...
  • Omair
    Omair
    Feb 2023 5 contributions
    ...I was here on an extended work trip I was put up in a non-smoking suite on the 8th floor The room and the services are very good for their competitive rates The location is downtown adjacent but not really downtown, so works well...
  • NPradh
    NPradh
    Jan 2023 6 contributions
    ...I like the location as its near shopping areas as well as the beach...
  • Bing L
    Bing L
    Jan 2023 2 contributions
    The bed and pillows are very soft and comfy.I like the location near to corniche beach and Abu Dhabi Mall.i like the shisha in the rooftop and swimming pool.we enjoy a lot and we will come back again.tnaks to housekeeping Christian for cleaning our room hes very friendly and hard working.thank you Jannah we will come back again...
  • mary c
    mary c
    Dec 2022 2 contributions
    This hotel is in a great location central to shops and the beach.We had a very comfortable stay here for two weeks...
  • Saman Ghadiri
    Saman Ghadiri
    Nov 2022 2 contributions
    ...The location is perfect , you have almost everything around...
  • Rob Houseman
    Rob Houseman
    Nov 2022 4 contributions
    ...Conveniently situated in a good location to get around Abu Dhabi...
  • Frp m
    Frp m
    Oct 2022 1 contribution
    ...The location is very helpful to vist the Abu Dhabi city .Mr karthik is make my stay is very comfortable all staff are very helpful and friendly to me thank you 😊...
  • Mahmoud I
    Mahmoud I
    Oct 2022 1 contribution
    ...Good value hotel in Abu Dhabi "I must admit after I booked I was a little apprehensive of our trip but what we got was a good hotel in a prime location within Abu Dhabi...
  • mike
    mike
    Oct 2022 1 contribution
    ...location is very nice and visit the Abu Dhabi Jannah hotel.sea view is very nice...
  • shahd alazzeh
    shahd alazzeh
    Sep 2022 1 contribution
    ...The location is very helpful to vist the Abu Dhabi city , the hotel have nice sea views, I would like thanks specially the Executive chef loai and his team , chef was given more care and the food so delicious with much variety, I recommend this hotel and will back again, thank you jannah hotel...
Powered by AI
Atmosphere
Welcoming
Reviewers appreciate the hotel's welcoming and calm atmosphere, highlighting the friendly staff, comfortable rooms, and beautiful views. Some guests also enjoyed the restaurant's pleasant ambiance and the hotel's stylish decor.
  • Road43838682620
    Road43838682620
    Sep 2023 1 contribution
    ...In general here you find very kind and calm people that work here so the atmosphere is always nice...
  • Simon J
    Simon J
    Sep 2023 1 contribution
    ...Everyone is friendly and the atmosphere is very welcoming...
  • Kari R
    Kari R
    Jul 2023 46 contributions
    ...Room comfortable and well appointed...
  • Ahmed A
    Ahmed A
    Jun 2023 15 contributions
    ...The food was very delicious and all our guests enjoyed the atmosphere and the party...
  • Daydream27240882408
    Daydream27240882408
    Jun 2023 1 contribution
    ...Reasonably priced ,spacious room.. . corniche view...
  • Vanessa D
    Vanessa D
    May 2023 1 contribution
    ...Our room was so nice with a beautiful view...
  • Silda C
    Silda C
    May 2023 1 contribution
    The rooms are really crean, very nice hotel close to the Beach...
  • Karissa
    Karissa
    Mar 2023 1 contribution
    Jannah Hotel Burj Al Sarab is easy to spot with the lights on its windows, differentiating it from its neighboring buildings, even during the day... As for the rooms, it is quite comfortable and well-lit by multiple lights...
  • Anjaelou Blesz L
    Anjaelou Blesz L
    Mar 2023 2 contributions
    ...The room is cozy and the sheets are comfortable...
  • krista d
    krista d
    Mar 2023 2 contributions
    ...The rooms and window views were also pretty...
  • Mina N
    Mina N
    Feb 2023 1 contribution
    ...The room was tidy and clean and I enjoyed the friendly atmosphere...
  • gaelle a
    gaelle a
    Feb 2023 1 contribution
    The hotel was very clean with a very calm atmosphere...
  • Milind P
    Milind P
    Jan 2023 1 contribution
    Nice room, view also very good, I like the ambiance also have connectivity to all the local transport...
  • Chris C
    Chris C
    Jan 2023 7 contributions
    ...The overall look and ambiance of the place were quite luxurious. The guestrooms were also satisfactory – sleek and clean in appearance...
  • Rishabh Gupta
    Rishabh Gupta
    Dec 2022 2 contributions
    ...They also catered to your requests that we made for the rooms, like to have a room with a good view, with twin beds etc...
  • Catherine
    Catherine
    Dec 2022 40 contributions
    ...I love the big chair & the light on the table... The family room was really very big & had a living room, dinning room & mini kitchen...
  • Ivona M
    Ivona M
    Dec 2022 2 contributions
    ...Rooms decor is so-so but that depends on personal taste, but it was spacious and clean. Lobby is beautiful and some would sam 'very instagramable'...
  • mary c
    mary c
    Dec 2022 2 contributions
    ...The room was lovely and was very well cleaned by Sammil daily...
  • Hamidreza K
    Hamidreza K
    Nov 2022 33 contributions
    ...I should note the pleasant atmosphere of the hotel restaurant and kindness and good services of all especially Ei ☺!...
  • Marco A
    Marco A
    Nov 2022 3 contributions
    ...Personal are cordial and very friendly Rooms are clean and very neat...
Powered by AI
Rooms
Comfortable
Travelers appreciate the spacious, clean, and comfortable rooms with good service from housekeeping. Some rooms offer great views, and many guests mention the prompt and considerate room service.
  • bas
    bas
    Sep 2023 2 contributions
    ...They were extremely kind and attentive, ensuring that every need of mine was met throughout my stay...
  • Willie M
    Willie M
    Aug 2023 1 contribution
    ...The hotel floor service personnel, SPECIFICALLY Mr. KARTHIK are detail oriented and hold the highest standards of room service, listen to the guest and consistently deliver a satisfactory experience...
  • Hind N
    Hind N
    Aug 2023 1 contribution
    ...The staff, especially Asha, who took care of our room cleaning, went above and beyond to ensure our comfort and satisfaction. Her dedication and attention to detail in providing room cleaning services were truly remarkable... The hotel itself is luxurious, with spacious rooms and stunning views...
  • Aman A
    Aman A
    Aug 2023 2 contributions
    It is the one of the best hotel in the uae. this is a beautiful hotel.its clean and has a lot of comfort items to make you feel at home... We are in town for a stressfull event and coming back to room was very peaceful...
  • John Paolo D
    John Paolo D
    Jun 2023 1 contribution
    The room were clean and the amenities were great... The housekeeping staff was very polite and the front desk helped us with a lot of our concerns such as loaning us a wheelchair and even upgrading our room for free...
  • Fouad ADel
    Fouad ADel
    Jun 2023 6 contributions
    I work online and I'm always worried of having a small room, but the room with very big, easy for me and my wife to work at the same time, internet was great, breakfast is very diverse, even during the crowded holiday time the service was still great...
  • Reneay B
    Reneay B
    Apr 2023 2 contributions
    ...Our rooms were very clean and exceptionally comfortable... I must point out that the housecleaning staff assigned to our room, Jenelyn, was very attentive and accommodating...
  • Karissa
    Karissa
    Mar 2023 1 contribution
    ...As for the rooms, it is quite comfortable and well-lit by multiple lights... If you like your privacy, they have a DND (Do Not Disturb) button that is displayed outside as well as a Housekeeping button so theyd know if you'd like to have your room made for the day... The housekeeping is prompt and considerate - I'd also like to thank Nazmul for keeping my room clean and for accomodating simple requests such as towels, refills and extra water bottles especially when I felt under the weather...
  • Omair
    Omair
    Feb 2023 5 contributions
    ...I was here on an extended work trip I was put up in a non-smoking suite on the 8th floor The room and the services are very good for their competitive rates The location is downtown adjacent but not really downtown, so works well...
  • _steph91986
    _steph91986
    Feb 2023 309 contributions
    ...Price was very reasonable and room was nice... He didn’t ask for name or any identifying info, so it didn’t feel super safe that he wasn’t checking that we were in the room that we said we were...
  • Max H
    Max H
    Jan 2023 3 contributions
    ...The hotel is well situated on Al Meena st and close to most things I was looked after by Sammil from housekeeping who made sure that my room was extra clean and that I had everything that I needed throughout my stay...
  • Chris C
    Chris C
    Jan 2023 7 contributions
    ...The guestrooms were also satisfactory – sleek and clean in appearance. We would like to thank the following accommodating staff for the quality service they gave us during our stay: Jhay Nicdao from Reservations Team for upgarding one of our three rooms, April from Front Office for generously assisting us on our flight documents, Shane Mendoza for serving us well during breakfast, chef Freddie, and the hotel's lifeguard Madushan...
  • Rishabh Gupta
    Rishabh Gupta
    Dec 2022 2 contributions
    ...They also catered to your requests that we made for the rooms, like to have a room with a good view, with twin beds etc...
  • Catherine
    Catherine
    Dec 2022 40 contributions
    ...We stayed in Jannah Burj Al Sarab last January 18 - January 20 2023 The rooms are really clean & nice... We booked 3 rooms & one of our rooms was upgraded... The family room was really very big & had a living room, dinning room & mini kitchen... Service was really great, Made our stay very satisfactory, All the staff were very helpful & We really enjoyed the service they gave us...
  • Board Member
    Board Member
    Nov 2022 1 contribution
    ...Equally, I had a query about the room temperature and he came to the room and explained the operation of the AC system (not my strength) very clearly... The room itself was a decently large size, the overhead shower had wide coverage, the bathroom and bedroom were clean and as I say above, the service was exceptional...
  • sidneybilski
    sidneybilski
    Nov 2022 29 contributions
    ...Rooms very comfortable and within walking distance of Abu Dhabi mall... This may be a factor for some people in deciding whether to stay there or not... In room dining also outstanding...
  • junghoon Hur
    junghoon Hur
    Nov 2022 1 contribution
    ...[ Bimala, who is in charge of cleaning the room, is an employee that I want to praise because she is very diligent in doing her work...
  • Rebal
    Rebal
    Oct 2022 1 contribution
    ...aLmost perfect hotel to stay at, calm and cool environment. Housekeeping was great, Ms. Dorothy was manily responsible for my room, she was super sweet and helpful, did everything I asked of her with a smile on, simply a hard worker who really deserved my appreciation...
  • Patryk N
    Patryk N
    Oct 2022
    ...Delivering food to the room is also possible every time you want. Room service and other employees are very kind and helpful anytime you need them... In addition thanks to Muzammi our room was clean whole time, even if we left for half an hour and wanted room to be clean, it always was and he was helping us a lot with random stuff, I hope there is more people like these guys from this hotel!...
  • Emad A
    Emad A
    Sep 2022 1 contribution
    ...The room was well organized,the breakfast and dinner was delicious and specially the chef luai had a great time ...
Powered by AI
Value
Budget-friendly
Travelers appreciate the hotel's value for money, considering it budget-friendly and well-priced for the services and location offered.
  • Jia Xuan
    Jia Xuan
    Aug 2023 1 contribution
    Nice hotel good location with cheap food and buses everywhere... For the price and the quality definitely one of the best experiences of Abu Dhabi...
  • Kari R
    Kari R
    Jul 2023 46 contributions
    Great value stay at Jannah Burj. Room comfortable and well appointed... Easy to get about and I discovered that Taxis are cheaper than Ubers here so that's worth passing on...
  • Ylan T
    Ylan T
    Jul 2023 1 contribution
    Great staff, competitive price...
  • Scenic19079667853
    Scenic19079667853
    Jun 2023 1 contribution
    ...They have some of the finest flavours at a reasonable price...
  • Tirtha L
    Tirtha L
    Apr 2023 1 contribution
    ...Hk cleaning service was great and excellent and staff was helpful.room was super room attendant and Hk Supervisor Mr. Ramesh and Hk manager was very nice and always helpful we will be soon visit again Jannah of hospitality Abu Dhabi tnks front office and Eng.....and tnks again To housekeeping teem and Ms. Asha to your hard work and happy to stay...
  • Riyaa G
    Riyaa G
    Mar 2023 2 contributions
    ...Would highly recommend staying here if you’re looking for a budget friendly place in Abu Dhabi...
  • FLMKST
    FLMKST
    Mar 2023 144 contributions
    ...It offers very favourable price, and is OK if your main reason of visit is not to chill in the hotel...
  • Thomas & Ivonne
    Thomas & Ivonne
    Mar 2023 2 contributions
    Very good Hotel, but i missed a fridge in the rooms.Five Star Hotel wthout fridge??? Around the Hotel many Restaurants, for little money... Valet parking ist ok The maid JENELYN was very good...
  • Omair
    Omair
    Feb 2023 5 contributions
    ...I was here on an extended work trip I was put up in a non-smoking suite on the 8th floor The room and the services are very good for their competitive rates The location is downtown adjacent but not really downtown, so works well...
  • _steph91986
    _steph91986
    Feb 2023 309 contributions
    ...Price was very reasonable and room was nice...
  • Max H
    Max H
    Jan 2023 3 contributions
    ...Friendly reception and great value for money...
  • dinesh d
    dinesh d
    Jan 2023 1 contribution
    ...Hotel is in nice location and best five star hotel and affordable rate...
  • Bruce
    Bruce
    Dec 2022 4 contributions
    ...The hotel offers very good value for money for a diverse set of guests...
  • Ivona M
    Ivona M
    Dec 2022 2 contributions
    We booked two nights with breakfast included. Breakfast was great and well worth the extra charge... We believe this hotel is great value for money and would recommend...
  • Hamidreza K
    Hamidreza K
    Nov 2022 33 contributions
    ...The hotel is located in the downtown surrounded by a lot of amazing restaurants that offering great food with reasonable prices...
  • Board Member
    Board Member
    Nov 2022 1 contribution
    ...Overall, the experience of staying in this hotel was very enjoyable and well worth the value...
  • Zaid A
    Zaid A
    Nov 2022
    ...I enjoyed the stay at Al Sarab and i enjoyed the food and the gym and swimming pool at roof top is the value added service to me...
  • Muhammad B
    Muhammad B
    Nov 2022 2 contributions
    ...Chef Loay Qawasmey is perfect chef. Their prices are excellent with nice quality...
  • Zayed sulta
    Zayed sulta
    Oct 2022 1 contribution
    ...Overall a good stay at a reasonable price...
  • Khalid M
    Khalid M
    Oct 2022 2 contributions
    ...Rooms are clean, and the prices are great for a 5 star experience...
Powered by AI
Cleanliness
Immaculate
Guests praised the hotel for its cleanliness, often highlighting the housekeeping staff's proficiency.
  • Road43838682620
    Road43838682620
    Sep 2023 1 contribution
    ...Thanks to Shine (the guy who clean the room) who always fill us with new water and hot beverages, he always has a smile on his face and he seems a very pleasant person...
  • e990170
    e990170
    Aug 2023 9 contributions
    ...The hotel is very well located, not far from the corniche, so many restaurants, laundries, hairdressers... nearby...
  • Hind N
    Hind N
    Aug 2023 1 contribution
    I recently stayed at Jannah Burj Al Sarab and was blown away by the exceptional service and cleanliness of the hotel. The staff, especially Asha, who took care of our room cleaning, went above and beyond to ensure our comfort and satisfaction... Her dedication and attention to detail in providing room cleaning services were truly remarkable...
  • Go36608992581
    Go36608992581
    Aug 2023 1 contribution
    ...The food is tasty, the rooms are clean. Staff is always happy to help and give everything you ask for, especially Maya a nice and friendly lady who cleaned the room for us...
  • John Paolo D
    John Paolo D
    Jun 2023 1 contribution
    The room were clean and the amenities were great... The housekeeping staff was very polite and the front desk helped us with a lot of our concerns such as loaning us a wheelchair and even upgrading our room for free...
  • Yasar S
    Yasar S
    Apr 2023 2 contributions
    The hotel is just ok considering a 5star property but my major mood lifter was the housekeeping help Ms Jenelyn. She offered all the help in her limit and was constantly smiling, talking and making me feel welcome throughout her cleaning routine...
  • Reneay B
    Reneay B
    Apr 2023 2 contributions
    ...Our rooms were very clean and exceptionally comfortable... I must point out that the housecleaning staff assigned to our room, Jenelyn, was very attentive and accommodating...
  • mohamed m
    mohamed m
    Apr 2023 1 contribution
    ...Every personnel staff has exceeded my expectation … the housekeepers are great specially Mr Mustafa and Md Mr Juned … they are impeccable and sincere doing their best for the customer satisfaction, with high professional and soothing personality . The standard of cleanliness and care is highly satisfactory and I predict I am going to renew my stay in same hotel for the coming couple of years...
  • Karissa
    Karissa
    Mar 2023 1 contribution
    ...If you like your privacy, they have a DND (Do Not Disturb) button that is displayed outside as well as a Housekeeping button so theyd know if you'd like to have your room made for the day. The housekeeping is prompt and considerate - I'd also like to thank Nazmul for keeping my room clean and for accomodating simple requests such as towels, refills and extra water bottles especially when I felt under the weather...
  • krista d
    krista d
    Mar 2023 2 contributions
    ...Christian from housekeeping also helped assist us with items requested and with helping out with the sofa bed...
  • FLMKST
    FLMKST
    Mar 2023 144 contributions
    ...My room was not cleaned by 5 pm, and I was interrupted during an important call by the cleaner...
  • T. W.
    T. W.
    Feb 2023 1 contribution
    Mohammed Mustafa, was my frequent housekeeper... Very hygienic and very structured and indeed reflects pure professionalism within the hospitality industry...
  • Harry V
    Harry V
    Jan 2023 2 contributions
    ...Particularly, housekeeping people and especially Indrajeet are very polite and professional...
  • Max H
    Max H
    Jan 2023 3 contributions
    ...The hotel is well situated on Al Meena st and close to most things I was looked after by Sammil from housekeeping who made sure that my room was extra clean and that I had everything that I needed throughout my stay...
  • nader Saanouni
    nader Saanouni
    Jan 2023 5 contributions
    ...The staff is always there when you need help, the rooms are always clean and well furnished (Muhammed Mustafa is friendly, courteous and does his job well)...
  • Catherine
    Catherine
    Dec 2022 40 contributions
    ...We stayed in Jannah Burj Al Sarab last January 18 - January 20 2023 The rooms are really clean & nice... Breakfast buffet is nice & is always fresh... Special thanks to Chef Freddie & Shane Mendoza who took care of us especially my father & another thanks to Shane for making nice hot chocolate Special thanks to whoever cleaned our room for always making sure our mugs are clean, we have coffee, tea, sugar & our bathroom toiletries are always complete...
  • junghoon Hur
    junghoon Hur
    Nov 2022 1 contribution
    ...[ Bimala, who is in charge of cleaning the room, is an employee that I want to praise because she is very diligent in doing her work...
  • Acp Mumbai
    Acp Mumbai
    Oct 2022 1 contribution
    ...The housekeeping , sunita nepli girl was very friendly and always made sure everything was good and that we had enough of everything...
  • Rebal
    Rebal
    Oct 2022 1 contribution
    ...aLmost perfect hotel to stay at, calm and cool environment. Housekeeping was great, Ms. Dorothy was manily responsible for my room, she was super sweet and helpful, did everything I asked of her with a smile on, simply a hard worker who really deserved my appreciation...
  • Emad A
    Emad A
    Sep 2022 1 contribution
    ...The room was well organized,the breakfast and dinner was delicious and specially the chef luai had a great time ...
Powered by AI
Service
Attentive
Travelers appreciate the attentive, professional, and friendly service of the hotel staff, particularly the housekeeping team for their efficiency and quick response.
  • Willie M
    Willie M
    Aug 2023 1 contribution
    I have consistently chosen Jannah as not only my hotel while in Abu Dhabi but also as my long term residence. Mr. Philistine, the hotel manager is the most caring, customer oriented gentleman I have the pleasure to meet... The hotel floor service personnel, SPECIFICALLY Mr. KARTHIK are detail oriented and hold the highest standards of room service, listen to the guest and consistently deliver a satisfactory experience... There’s not a day in which I am not please to open the door... Clean, all as requested, attention to details...
  • Ylan T
    Ylan T
    Jul 2023 1 contribution
    Great staff, competitive price... Customer service is amazing you can reach reception 24/7 and all collaborators do everything to make you enjoy your stay and create a nice experience...
  • kristel D
    kristel D
    Jun 2023 1 contribution
    We're very satisfied with our stay here in jannah hotel. Room is clean very comfortable, everything is complete, amenities and all... Food was delicious, helpers and staffs are very accommodating especially SAMMIL the housekeeper...
  • John Paolo D
    John Paolo D
    Jun 2023 1 contribution
    ...The housekeeping staff was very polite and the front desk helped us with a lot of our concerns such as loaning us a wheelchair and even upgrading our room for free...
  • Fouad ADel
    Fouad ADel
    Jun 2023 6 contributions
    I work online and I'm always worried of having a small room, but the room with very big, easy for me and my wife to work at the same time, internet was great, breakfast is very diverse, even during the crowded holiday time the service was still great... Staff was very helpful all the way and helped receive some valuable items from Amazon and kept it safe when I wasn't around... Buffet managers are always smiling and making you have a great start to the day...
  • ilanit Shafrir
    ilanit Shafrir
    Jun 2023 5 contributions
    ...Paris Abbas was our garçon and he was amazing. Also the chef Abdoul Rahman made a barbecue (we told him what exactly we would like to have) and it was delicious….I highly recommend it...
  • Yasar S
    Yasar S
    Apr 2023 2 contributions
    The hotel is just ok considering a 5star property but my major mood lifter was the housekeeping help Ms Jenelyn. She offered all the help in her limit and was constantly smiling, talking and making me feel welcome throughout her cleaning routine...
  • Coolmadani
    Coolmadani
    Apr 2023 1 contribution
    ...We were greeted by Mr.Muneer at the reception, and he has been one of the most hospitable people to greet us at the front desk. He made us feel welcome and looked after us during our stay... The car valet parking service was impressive as your car was parked for you regardless of what time you return to the hotel...
  • Reneay B
    Reneay B
    Apr 2023 2 contributions
    The service was excellent from the moment we arrived. Our rooms were very clean and exceptionally comfortable... I must point out that the housecleaning staff assigned to our room, Jenelyn, was very attentive and accommodating... A very big thank you to her for making our stay extra special...
  • Karissa
    Karissa
    Mar 2023 1 contribution
    ...The Hotel is located at Al Meena Street and Al Zahiya Street, with a couple of bus stops nearby... Inside the hotel, you see the receptionists on the front desk ready to assist you, and you have the Tierra Cafe to the right and the Cocina Restaurant Buffet area to your left... All the staff are quite friendly and I have gotten familiar with some of them during my month long stay so I would like to thank Krichelle, Shane, Eshani, Badre and Sheron... They are always quick to assist me during meal times and to answer mundane questions like which busses to take, shawarma places nearby, and how to properly eat unfamiliar food on the menu I'd like to try... The housekeeping is prompt and considerate - I'd also like to thank Nazmul for keeping my room clean and for accomodating simple requests such as towels, refills and extra water bottles especially when I felt under the weather... There is a lifeguard always on stand-by if you have children as a concern...
  • Ales S
    Ales S
    Feb 2023 1 contribution
    The Hotel is nice and well located, the team is very nice and warm, especially Sammir, who is very efficient... Allowing hotel card access to the gym from 6 am would facilitate and improve guests' stay... I kindly requested that the swimming pool hours be extended until 9 pm so that guests could spend more time there, but the answer was no...
  • Omair
    Omair
    Feb 2023 5 contributions
    ...I was here on an extended work trip I was put up in a non-smoking suite on the 8th floor The room and the services are very good for their competitive rates The location is downtown adjacent but not really downtown, so works well... A particular mention to the Mani Kandan of Housekeeping...
  • Rishabh Gupta
    Rishabh Gupta
    Dec 2022 2 contributions
    ...They also catered to your requests that we made for the rooms, like to have a room with a good view, with twin beds etc. They also provided very good help and assistance other than stays, like I wanted to keep my bags for some time in safe storage after checking out as I wanted to go out and explore without my bags...
  • Catherine
    Catherine
    Dec 2022 40 contributions
    ...Special thanks to Chef Freddie & Shane Mendoza who took care of us especially my father & another thanks to Shane for making nice hot chocolate Special thanks to whoever cleaned our room for always making sure our mugs are clean, we have coffee, tea, sugar & our bathroom toiletries are always complete. Special thanks to the lifeguard Madushan for being so kind & friendly & insisted on showing me the rooftop pool & jacuzzi as I'm very shy... Special thanks to front desk receptionist Ms. April for assisting us on our flight documents & printing it out... Service was really great, Made our stay very satisfactory, All the staff were very helpful & We really enjoyed the service they gave us... We will definitely recommend the hotel to our friends & relatives...
  • Board Member
    Board Member
    Nov 2022 1 contribution
    ...On a one week business trip, I found the hotel staff very professional and helpful. For instance, the Front Office staff were able to resolve any queries or requests with great speed and to my needs... They also went an extra step further and gave me suggestions to make my experience in Abu Dhabi even more memorable... The housekeeping staff were also incredibly responsive... Special mentions to Muzommil who absolutely addressed my requests with a most professional approach... I had a query about the TV remote control - he looked into the issue immediately, realised that it needed a technician and he called the technician... The technician arrived within 5 minutes while Muzommil observed to ensure a positive end result... Equally, I had a query about the room temperature and he came to the room and explained the operation of the AC system (not my strength) very clearly... The room itself was a decently large size, the overhead shower had wide coverage, the bathroom and bedroom were clean and as I say above, the service was exceptional...
  • Marco A
    Marco A
    Nov 2022 3 contributions
    ...Personal are cordial and very friendly Rooms are clean and very neat. Restaurant staff have always a smile when greeting you and are keen to serve everyone's request...
  • chances of r
    chances of r
    Nov 2022
    Very comfortable place to stay with really kind and friendly staff. Ei, as well as her colleagues, are always attentive and happy to help... One of the bus stops is just a few second walk away and you can always get a taxi in a minute...
  • Acp Mumbai
    Acp Mumbai
    Oct 2022 1 contribution
    The best hotel we have ever stayed at... The housekeeping , sunita nepli girl was very friendly and always made sure everything was good and that we had enough of everything...
  • Mahmoud I
    Mahmoud I
    Oct 2022 1 contribution
    ...The check in took minutes and I got the lift to my room... Taxis are available outside the hotel and if you require a walk to the corniche, its about 10 minutes...
  • FT
    FT
    Sep 2022 2 contributions
    ...There was a minor issue with the hairdryer but this was quickly sorted on request... The service was great by Ragu and other staff at breakfast...
Powered by AI
Amenities
Comprehensive
Most guests appreciated the hotel's wide range of amenities, praising the cleanliness of rooms, variety of breakfast options, and the helpfulness of the staff. However, some guests noted issues with specific amenities like the gym, jacuzzi, and pool.
  • Road43838682620
    Road43838682620
    Sep 2023 1 contribution
    The hotel is peculiar and located in a good position, nearby you have a lot of restaurants, markets and pharmacies. From the receptionists to the lifeguard they were all always nice and willing to help you, same for cookers and waiters that they make you fill at home... The staff is very kind and friendly, they will help you with your needs... Thanks to Shine (the guy who clean the room) who always fill us with new water and hot beverages, he always has a smile on his face and he seems a very pleasant person...
  • Ylan T
    Ylan T
    Jul 2023 1 contribution
    Great staff, competitive price. The hotel is very beautiful, I always have a pleasant stay over there!... Customer service is amazing you can reach reception 24/7 and all collaborators do everything to make you enjoy your stay and create a nice experience...
  • kristel D
    kristel D
    Jun 2023 1 contribution
    We're very satisfied with our stay here in jannah hotel. Room is clean very comfortable, everything is complete, amenities and all... Food was delicious, helpers and staffs are very accommodating especially SAMMIL the housekeeper...
  • Fouad ADel
    Fouad ADel
    Jun 2023 6 contributions
    I work online and I'm always worried of having a small room, but the room with very big, easy for me and my wife to work at the same time, internet was great, breakfast is very diverse, even during the crowded holiday time the service was still great... Buffet managers are always smiling and making you have a great start to the day...
  • ARUSARAN
    ARUSARAN
    Jun 2023 3 contributions
    We recently had the pleasure of staying at the Jannah Burj Al Sarab Hotel that met all our expectations. From the warm welcome at check-in to the personalised attention throughout my stay... He is dedication to ensuring a memorable experience was evident...His meticulous attention to detail was truly remarkable and enjoyable!!!!...
  • Coolmadani
    Coolmadani
    Apr 2023 1 contribution
    ...He made us feel welcome and looked after us during our stay. The car valet parking service was impressive as your car was parked for you regardless of what time you return to the hotel...
  • Karissa
    Karissa
    Mar 2023 1 contribution
    ...The Hotel is located at Al Meena Street and Al Zahiya Street, with a couple of bus stops nearby. There is also an open area with a lot of benches to its right and a mosque behind it... The area has a lot of restaurants, pharmacies, a laundromat, and supermarket... Everything is quite accessible as it is located at what they call The Tourist Club area, so you wouldn't be surprised to see people of different nationalities walking along or arrive in groups of tour buses at the hotel... Inside the hotel, you see the receptionists on the front desk ready to assist you, and you have the Tierra Cafe to the right and the Cocina Restaurant Buffet area to your left... They are always quick to assist me during meal times and to answer mundane questions like which busses to take, shawarma places nearby, and how to properly eat unfamiliar food on the menu I'd like to try... As for the rooms, it is quite comfortable and well-lit by multiple lights... The housekeeping is prompt and considerate - I'd also like to thank Nazmul for keeping my room clean and for accomodating simple requests such as towels, refills and extra water bottles especially when I felt under the weather... The hotel has several amenities such as: the Gym which I frequent to after eating a lot at the buffet, the Jacuzzi when I wanted to relax before dinner and the Pool when I want to cool down during the day... There is a lifeguard always on stand-by if you have children as a concern... There is also the Malaga Lounge, where you can enjoy the rooftop view, eat, and smoke Shisha... If you don't like staying indoors, Jannah Hotel Burj Al Sarab is located minutes away from Corniche Beach, where they have lots of restaurants and seaside activities to try... There are also a lot of parks, malls and other different places to explore in the city...
  • krista d
    krista d
    Mar 2023 2 contributions
    ...They were very welcoming and friendly, specifically April and Patrick in the reception. Christian from housekeeping also helped assist us with items requested and with helping out with the sofa bed... The rooms and window views were also pretty...
  • Ales S
    Ales S
    Feb 2023 1 contribution
    The Hotel is nice and well located, the team is very nice and warm, especially Sammir, who is very efficient... Allowing hotel card access to the gym from 6 am would facilitate and improve guests' stay... I am not sure who would be using the pool at 7 am since this is a hotel with tourists (who usually sleep in) and freelancers/employees who go to work... I kindly requested that the swimming pool hours be extended until 9 pm so that guests could spend more time there, but the answer was no...
  • Omair
    Omair
    Feb 2023 5 contributions
    ...I was here on an extended work trip I was put up in a non-smoking suite on the 8th floor The room and the services are very good for their competitive rates The location is downtown adjacent but not really downtown, so works well... Some days the lunch/dinner doesn't excite me much but then there are eateries that may deliver to your room... The gym is clean and neat with the basics The pool may be small but does the job...
  • Danit B
    Danit B
    Jan 2023 11 contributions
    The staff were friendly, breakfast was good and our stay was mostly pleasant... Even after the maintenance person came, only the hand shower worked, not the rain head... If we wanted a personal face/hair towel, we had to ask for it each time... The hand soap dispenser was empty and was not filled even when we asked for it...
  • Rishabh Gupta
    Rishabh Gupta
    Dec 2022 2 contributions
    ...They also catered to your requests that we made for the rooms, like to have a room with a good view, with twin beds etc. They also provided very good help and assistance other than stays, like I wanted to keep my bags for some time in safe storage after checking out as I wanted to go out and explore without my bags...
  • Bruce
    Bruce
    Dec 2022 4 contributions
    Modern, smart and efficient business hotel. Large room, excellent housekeeping (Aarshvin) and a fresh, healthy breakfast buffet... The hotel offers very good value for money for a diverse set of guests...
  • Marco A
    Marco A
    Nov 2022 3 contributions
    ...Personal are cordial and very friendly Rooms are clean and very neat. Restaurant staff have always a smile when greeting you and are keen to serve everyone's request...
  • sidneybilski
    sidneybilski
    Nov 2022 29 contributions
    ...Staff very friendly, breakfast amazing. Rooms very comfortable and within walking distance of Abu Dhabi mall... This may be a factor for some people in deciding whether to stay there or not... In room dining also outstanding...
  • Mais A
    Mais A
    Nov 2022 4 contributions
    Great hotel for hosting corporate events and gatherings. The ballroom is quite spacious and can take up to 150 persons... Staff is supper friendly, professional and very supportive...
  • ABDUL
    ABDUL
    Nov 2022 1 contribution
    ...All staff are very caring and willing to help at any time and especially Mr karthik and ram was very friendly and helpful thank you for everyone...
  • Mahmoud I
    Mahmoud I
    Oct 2022 1 contribution
    ...The check in took minutes and I got the lift to my room. The hotel does have great views , which we got relaxation to over our visit.the rooms are Beautiful ... Breakfast has a good selection from cereals, greens salads and European style hot food... Fresh fruit, Pineapple, Melon Orange and fruit salad ... Breads and sweet goods as well as tea and coffee and juices... Taxis are available outside the hotel and if you require a walk to the corniche, its about 10 minutes...
  • Patryk N
    Patryk N
    Oct 2022
    The hotel is awesome, they were giving usa lot of water for free. Delivering food to the room is also possible every time you want... Room service and other employees are very kind and helpful anytime you need them... In addition thanks to Muzammi our room was clean whole time, even if we left for half an hour and wanted room to be clean, it always was and he was helping us a lot with random stuff, I hope there is more people like these guys from this hotel!...
  • FT
    FT
    Sep 2022 2 contributions
    We had the Deluxe Twin Room, which was a good size with a large bathroom. There was a minor issue with the hairdryer but this was quickly sorted on request... There was lots of choice at the open buffet breakfast, including hot food similar to English breakfast and also salads, fruits and cereals... The service was great by Ragu and other staff at breakfast...
Powered by AI
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
2774Reviews36Q+A100Room tips
Traveler rating
  • 2,283
  • 331
  • 90
  • 23
  • 47
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Tahmin S wrote a review Dec 9
2 contributions
Stayed in hotel for 4 days, enjoyed the level of service and cleanliness of rooms. Hotel's location was very close to bus station from where you could go to Yas island and many other city's famous places. Breakfast was also good
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Philistine Kharbouch, General Manager at Jannah Burj Al Sarab
Responded 2 days ago
Dear Our Valued Guest , Thank you for the time to fill in your comments and for sharing your experience at Jannah Burj Al Sarab Hotel. As our valued guest, we appreciate your feedback and we do apologize for the areas we fell short of and for any inconvenience you experienced. Rest assured that your comments are well-received and we will definitely look into this matter. Thank you again for your time and look forward to welcoming you back in the near Future! Sincerely yours, Philistine Kharbouch General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Thomas C wrote a review Dec 8
London, United Kingdom51 contributions
We booked this hotel through Booking and stayed for 4 nights. Overall the hotel is fine, you get a rooftop swimming pool which we never went to, so I cannot really comment that a bar on top floor where you can have shisha until 2:00am. The room is a bit outdated and perhaps needs some upgrades, but the bed was pretty comfy and view from 15th floor was nice too. The bathroom was huge, but not cleaned very well.
Read more
Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Philistine Kharbouch, General Manager at Jannah Burj Al Sarab
Responded 2 days ago
Dear Our Valued Guest , Thank you for the time to fill in your comments and for sharing your experience at Jannah Burj Al Sarab Hotel. As our valued guest, we appreciate your feedback and we do apologize for the areas we fell short of and for any inconvenience you experienced. Rest assured that your comments are well-received and we will definitely look into this matter. Thank you again for your time and look forward to welcoming you back in the near Future! Sincerely yours, Philistine Kharbouch General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Blanca d wrote a review Dec 5
1 contribution
Our staying was fantastic. The hotel situation is good, all the staff were very kind, food was good, the rooms are big and very clean. The room service was always on time. Thanks specially to Christian!
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Philistine Kharbouch, General Manager at Jannah Burj Al Sarab
Responded 6 days ago
Dear Our Valued Guest , Thank you for the time to fill in your comments and for sharing your experience at Jannah Burj Al Sarab Hotel! As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you again for your time and we look forward to welcoming you back soon! Sincerely yours, Philistine Kharbouch General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Anton G wrote a review Dec 3
1 contribution
Great hotel, amazing room, great location, very VERY friendly staff. Samy was very helpful and provided excellent room service. 100% recommend. The only downside was a little limited seating for breakfast, but you can get a table within 1-3 minutes so I still give 5*.
Read more
Date of stay: December 2023Trip type: Traveled on business
Room Tip: Get higher floor
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Philistine Kharbouch, General Manager at Jannah Burj Al Sarab
Responded 1 week ago
Dear Our Valued Guest , Thank you for the time to fill in your comments and for sharing your experience at Jannah Burj Al Sarab Hotel! As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you again for your time and we look forward to welcoming you back soon! Sincerely yours, Philistine Kharbouch General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Marvs S wrote a review Dec 2
1 contribution
Good services aravin take care our room good cleaning and service thank you. thank you so much aravinda next time i coming remember your service and i want to be same person like him to assist my room next time.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Philistine Kharbouch, General Manager at Jannah Burj Al Sarab
Responded 1 week ago
Dear Our Valued Guest , Thank you for the time to fill in your comments and for sharing your experience at Jannah Burj Al Sarab Hotel! As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you again for your time and we look forward to welcoming you back soon! Sincerely yours, Philistine Kharbouch General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Domonkos P wrote a review Dec 2
1 contribution
We had a great time here in Sannah Burj almSarab. The hotel has a very nice staff, especially Anton. He was very helpful and kind. The room was amazing as well. our stay was great. We highly reccomend the hotel for everyone. Thank you for everything.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Philistine Kharbouch, General Manager at Jannah Burj Al Sarab
Responded 1 week ago
Dear Our Valued Guest , Thank you for the time to fill in your comments and for sharing your experience at Jannah Burj Al Sarab Hotel! As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you again for your time and we look forward to welcoming you back soon! Sincerely yours, Philistine Kharbouch General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
jason wrote a review Dec 2
Singapore, Singapore21 contributions
Currently I am a long term resident since Aug 2023, and it has been an exceptional experience from start to finish. The staff was welcoming and attentive, making me feel valued throughout my stay. My current room is fantastic, with spacious and well-appointed layout and a beautiful high floor view that felt like a home away from home. Reception team is always ensuring that all my needs were met throughout my stay. Whether it was providing recommendations for local attractions or promptly addressing any concerns I had, their professionalism and genuine care were truly commendable. Thank you Avton and team! The housekeeping service was impeccable, ensuring a clean and comfortable environment. Their attention to detail and commitment to cleanliness were truly impressive. Thank you Raymond, Enrile and team! The hotel's amenities, including a well-equipped fitness center and on-site restaurant, added to the overall convenience and enjoyment of my stay. The location was perfect, with easy access to attractions and public transportation. Lastly, I must mention the exceptional value for money provided. The rates for long-term stays were highly competitive, especially considering the level of service and quality of accommodations offered. I truly felt that I received excellent value for the price I paid. I look forward to extend my stay in the future. Thank you Jocelyn!
Read more
Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Илья Л wrote a review Dec 2
1 contribution
I am grateful to this hotel for wonderful room and staff. Any issue is resolved quickly. I would like to express my special thanks to Thanseeh from housekeeping his work is amazing and I am very glad that he was responsible for our room. He was quick to respond to any request and helped he was always very responsive and thanks to him the room was very clean every day
Read more
Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Philistine Kharbouch, General Manager at Jannah Burj Al Sarab
Responded 1 week ago
Dear Our Valued Guest , Thank you for the time to fill in your comments and for sharing your experience at Jannah Burj Al Sarab Hotel! As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you again for your time and we look forward to welcoming you back soon! Sincerely yours, Philistine Kharbouch General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Michelle I wrote a review Dec 2
1 contribution
Thank you to all the staff...they are very helpful..especially Christian he is efficient and quick to respond.I love the pillows,we had a relaxing stay and our room is spacious.We had the city and sea view as well
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Philistine Kharbouch, General Manager at Jannah Burj Al Sarab
Responded 1 week ago
Dear Our Valued Guest , Thank you for the time to fill in your comments and for sharing your experience at Jannah Burj Al Sarab Hotel! As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you again for your time and we look forward to welcoming you back soon! Sincerely yours, Philistine Kharbouch General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ali wrote a review Dec 2
1 contribution
Had an exceptional stay at the hotel, and I must highlight the outstanding service provided by Thanseesh from housekeeping. His attention to detail and dedication to ensuring a comfortable experience.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Philistine Kharbouch, General Manager at Jannah Burj Al Sarab
Responded 1 week ago
Dear Our Valued Guest , Thank you for the time to fill in your comments and for sharing your experience at Jannah Burj Al Sarab Hotel! As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you again for your time and we look forward to welcoming you back soon! Sincerely yours, Philistine Kharbouch General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Abu Dhabi area.
PRICE RANGE
$86 - $129 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
318
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

JANNAH BURJ AL SARAB - Updated 2023 Prices & Hotel Reviews (Abu Dhabi, United Arab Emirates)

Frequently Asked Questions about Jannah Burj Al Sarab
Which popular attractions are close to Jannah Burj Al Sarab?
Nearby attractions include Heritage Park (heritage Tower ) (0.2 miles) and Ratskey (0.3 miles).
What are some of the property amenities at Jannah Burj Al Sarab?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Jannah Burj Al Sarab?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Jannah Burj Al Sarab?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Jannah Burj Al Sarab?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Jannah Burj Al Sarab?
Conveniently located restaurants include Lemon Lounge Abu Dhabi, AlDhafra Restaurant, and Kitchen Kraftz Restaurant.
Are there opportunities to exercise at Jannah Burj Al Sarab?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Jannah Burj Al Sarab have an airport shuttle?
Yes, Jannah Burj Al Sarab offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jannah Burj Al Sarab have airport transportation?
Yes, Jannah Burj Al Sarab offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jannah Burj Al Sarab?
Yes, dry cleaning and laundry service are offered to guests.
Does Jannah Burj Al Sarab offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.