I would like to share my opinion in my wonderful trip to Zaya Nurai with my husband; the villa was nice, huge and clean, also the service was exceptional, I liked that the villa has a direct access to the beach with private pool. It was my birthday and the setup was very nice and I got a complimentary cake and room decoration. Thanks to the sweetest staff and special thanks to Adel and Radwan for the great service I can not wait to visit again
Amazing stay, very comfortable beach villa with private pool, cleanliness, great facilities, great team starting from the welcome center with Mr. Adil the duty manger who was very welcoming and very friendly, to the wonderful staff inside the island, special thanks to Radoan for his assistance during the stay and the team who prepared our room for the honeymoon, breakfast was delicious with many options, can’t say enough about the view and the location of the island. I highly recommend everyone to visit the island and I hope to visit again and again. Thanks you all.
I don’t even know where to start, everything about this island is great! The villa we’ve stayed in was luxurious and classy, as well as the in-villa amenities. Of course having a private pool is a game changer for me, that’s where I’ve spent most of my days. And for pool aficionados the floating breakfast is definitely a must try! Everyone around the island was super-friendly, smiling and always ready to assist. Delicious food in all the restaurants we’ve tried, fast and attentive service, absolutely beautiful location, especially for sunset. Although, anytime of the day, there are picture opportunities around every corner. Oh and the spa! Putting aside the totally Instagrammable location, the size and decor of the treatment rooms, the signature massages performed by Melo and Amy have been dreamy! We will definitely be back! And many thanks for everyone that took care of us!…
I had the best experience in Zaya nurai, the staff was so helpful and kind I am so happy. I recommend every person to visit this beautiful place. Every time I come I get a better service. Zaya nurai is the best place to go for holiday.
5/5 , best service for everything & thanks for the guy in the restaurant ( maxmara ? ) he was helpful and polite , also for each one who’s working in the housekeeping & for who’s driving the gulf car, big thanks to you. I am visiting nurai from 2017.
It was nice place to relax & we really enjoyed the Main Pool place . ❤️ When it comes to hospitality the best service 10/10, best restaurants. Mr.Vivek (H.K Manager) the best service from his side and his team till we leave the place also he was taking care of us and the Housekeeping team is really helpful.
The hotel room is very large in size. It has a private swimming pool, the room view is beautiful. Maxwell was so friendly and welcoming! Best customer service! Definitely the best place for staycation!
We came for a day and purchased a day pass each. We were so excited to come! However, we felt a little disappointed with the service and amenities provided. The staff working at the drop off point in the port were not welcoming at all and lacked enthusiasm. On arrival we were just dropped off on the island and not given any guidance where to go or where each thing was. We searched around for a member of staff to ask. When we came to the beach with the sea swing, the sun loungers were uncomfortable and falling apart. Same goes for the umbrella. They were both cheap looking and poor quality- I expected better from a 5* resort. The sea swing was full of mould, it was so disgusting and there was no way we were going to sit on it. Views are ruined by construction, diggers and trucks everywhere. All outside tables and chairs needed wiping down and just looked a bit dirty and over worn, especially at the round are. We had money to redeem on F&B but chose to not spend it as the food in the international restaurant was of poor quality. Chicken in the kebab was dry and inedible and the salmon poke bowl lacked sauce and elements. The coconut did not have a logo stamp like portrayed on Instagram. However, the Pimms was nice! We felt that marketing portrayed this island to be a lot better than it actually was. We enjoyed relaxing on the turtle beach and the views without construction were nice but there are definitely a lot of improvements to be made before I would come back here or recommend it to friends.…
It’s an Amezing moment we are spend in the villa nice Service and friendly stuff specially Zia because of him made our day from great romantic dinner also we enjoyed play Sports game and at the least thankful for arrangement our anniversary thanks
I came for my wife birthday to surprise her.it was 20 minutes ferry drive to island then mr stephan took us to the villa from his golf car he is the best staff and the best person i met in the island very helpful and mr francis from international restaurant best service always checking us to make sure all ok ,because of them i was able to make my wife so happy and i wish to come again.thankyou both of you and nurai (the paradise in UAE) for making our stay a wonderful one 🤩.