We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Qaryat Al Beri, Abu Dhabi

Traveler (4150)
Room & Suite (1148)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Exclusive Member Rate
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#27 of 187 hotels in Abu Dhabi
Location
4.3
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
Nestled between a pristine 1-kilometre-long private beach and lush gardens, the hotel is situated ten minutes drive from the city's international airport, five minutes from the golf course and the new Convention Centre and 15 minutes from the Corniche and the city centre. Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, features 213 luxurious rooms and suites, all furnished to the highest standards in a modern Arabic style. Each room also has a balcony or a terrace providing an ideal setting for viewing striking ocean sunsets and traditional Arabic domes and minarets. Accommodation choices also include six spectacular villas comprising four bedrooms and a private swimming pool. Regarded as an ideal hotel in Abu Dhabi for longer stays, the Shangri-La Residences include 161 spacious serviced apartments ranging from studios to four-bedroom units. The 8.5 Hectare hotel complex provides a wide range of facilities and services for the discerning traveller. These include the signature CHI, The Spa at Shangri-La, and a dedicated well-being zone comprising two gymnasiums, a swimming pool and a yoga room. In addition, there are four swimming pools within the grounds. The Souk traditional Arabian market built in a modern setting offers a variety of shops under one roof which are connected by a waterway featuring Arabic gondolas, or abras, which slowly meander through this unique architecture lush garden scenery. Supreme waterfront lifestyle enhanced with Shangri-La hospitality. Designed with luxury and comfort in mind, the Shangri-La Residences has all the features of the hotel at their doorstep.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Babysitting
Children's television networks
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Whirlpool bathtub
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, French, Russian, Arabic and 3 more
Hotel links
Special Offer:Exclusive Member Rate
Traveler Insights
This summary was created by AI, based on 96 recent English reviews.
Powered by AI
Many guests appreciate the Shangri-La Qaryat Al Beri, Abu Dhabi for its tranquil location, offering easy access to attractions and public transport. However, some express concerns about the constant noise due to its position between two main roads. The hotel boasts spacious, well-furnished rooms with stunning views and traditional Arab decor, although some guests find the food, drinks, and additional services quite pricey. Despite this, the hotel's cleanliness, excellent service, and wide range of amenities, including a gym, infinity pool, and various dining options, earn high praise from numerous travelers.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Lavish
Location
Convenient
The hotel's location is appreciated by many travelers for its tranquility, proximity to attractions, and ease of access to public transportation.
  • Ricky Forbes
    Ricky Forbes
    Aug 2023 10 contributions
    ...The location is also good as you have the aquarium and other activity's very close along with a supermarket...
  • Fahad3233
    Fahad3233
    May 2023 1 contribution
    Resort location, views, cleanliness and the staff's attention was all at its best...
  • Laura S
    Laura S
    Mar 2023 6 contributions
    ...The location is out of the city centre but easy to get anywhere and there's always taxis waiting...
  • Markus T
    Markus T
    Mar 2023 68 contributions
    ...Location Shang is roughly 20 – 25 minutes from the airport...
  • Rolf P
    Rolf P
    Oct 2022 40 contributions
    ...Location is fine, the food selection the in the specialty restaurants is very good quality and the wine selection is great...
  • Aditya A
    Aditya A
    Oct 2022 2 contributions
    ...I found the location peaceful, the sort of break I was looking for to relax and unwind...
Powered by AI
Atmosphere
Elegant
Travelers praise the hotel for its spacious, beautifully furnished rooms with stunning views and traditional Arab decor. They also appreciate the ambiance created by live music and special event decorations.
  • Junaid I
    Junaid I
    Aug 2023 1 contribution
    ...It was my wifes birthday and the hotel staff pulled out all the stops from birthday greetings at breakfast to decorating our room!...
  • Ricky Forbes
    Ricky Forbes
    Aug 2023 10 contributions
    ...The décor inside and outside is sensational...
  • KHALIFA S
    KHALIFA S
    Jul 2023 2 contributions
    ...the rooms are designed in a unique traditional way to give you a true feeling of the experience of Arab art and decoration...
  • Lowee L
    Lowee L
    Jul 2023 2 contributions
    ...The ambiance was stunning, and we enjoyed the hospitality experience...
  • janice j
    janice j
    Jun 2023 2 contributions
    ...Our room which was a horizon club premier room was large with a great walk in wardrobe, was furnished beautifully and had a great balcony with stunning views...
  • Pradipto D
    Pradipto D
    Jun 2023 5 contributions
    ...The rooms a spacious and very nicely decored with traditional interior...
  • Yelena A
    Yelena A
    May 2023 23 contributions
    ...Also birthday setup for the room wss nice...
  • NobRotterdam
    NobRotterdam
    May 2023 335 contributions
    ...The Horizon club lounge was als nice...
  • Psasha
    Psasha
    Mar 2023 388 contributions
    ...This beautiful hotel is always worth coming back to for the amazingly big rooms with inviting balconies, walk-in closets and desks that beg you to work a little while on vacation...
  • Siddharth Sanka... D
    Siddharth Sanka... D
    Mar 2023 77 contributions
    ...Each room was given a royal look .evening you can get nice visual of sheikh Zayed mosques 🕌...
  • Laura S
    Laura S
    Mar 2023 6 contributions
    ...They decorated our room with balloons, rose petals and cake...
  • Giuseppe
    Giuseppe
    Mar 2023 988 contributions
    ...Our suite was big and featured great views and a very generous living room...
  • tvprogramme
    tvprogramme
    Feb 2023 2 contributions
    ...We attended Sunday brunch on February 19th for the szechuan dishes at the Shang Palace … The food and ambiance were exceptional… We would like to take this opportunity to acknowledge the wonderful service we received from both Deny and Jelyn… They were outstanding in every way…..Helpful.pleasant and very professional...
  • Hugo C
    Hugo C
    Feb 2023 123 contributions
    ...I booked a Deluke King Room...
  • nupurankur
    nupurankur
    Dec 2022 117 contributions
    ...The Christmas decorations and interiors were gorgeous... They had decorated room beautifully and gave us cake...
  • Alan H
    Alan H
    Oct 2022 1 contribution
    ...We stayed in interconnecting garden rooms overlooking the pool and beach, the rooms were beautifully furnished, large, comfortable with all amenities you could possibly need...
  • Aditya A
    Aditya A
    Oct 2022 2 contributions
    ...It was our anniversary and so the hotel had provided us a cake, fruits and an awesome room... We were in awe at the decor and how classy and elegant it was... In the evening there was a harp player and she was truly a delight... We found ourselves chilling in the main lounge, just to listen to her play...
  • Kerri W
    Kerri W
    Oct 2022 5 contributions
    ...The rooms are very spacious and quiet with stunning views of the mosque...
  • Benji
    Benji
    Oct 2022 3 contributions
    ...Also have to mention all the surprises and decor the hotel team arranged for our honeymoon - thank you so very much!...
  • Hakki T
    Hakki T
    Sep 2022 1 contribution
    ...Extremly friendly staff, very fine buffet with alot of choice and beautiful interior design...
Powered by AI
Rooms
Spacious
The rooms at the hotel are widely praised for their size, comfort, and beautiful views. They are well-maintained and well-furnished, often with balconies, and offering easy access to amenities.
  • Ricky Forbes
    Ricky Forbes
    Aug 2023 10 contributions
    ...Everyone including locals should stay at this hotel... We then did stuff and when we came back the room was very clean and afternoon chill time delightful... This hotel is 1/150 in Abu Dhabi by a distance...
  • KHALIFA S
    KHALIFA S
    Jul 2023 2 contributions
    ...the rooms are designed in a unique traditional way to give you a true feeling of the experience of Arab art and decoration...
  • Jonny
    Jonny
    Jun 2023 97 contributions
    ...The hotel upgraded me to a room on the fourth floor which had an incredible balcony view looking out to the Sheikh Zayed Mosque...
  • A A
    A A
    Jun 2023 1 contribution
    The employee piano he is very classy, respectful, helpful, thank you very much 🙏🏼Rooms is very nice ...
  • janice j
    janice j
    Jun 2023 2 contributions
    ...Our room which was a horizon club premier room was large with a great walk in wardrobe, was furnished beautifully and had a great balcony with stunning views...
  • Pradipto D
    Pradipto D
    Jun 2023 5 contributions
    ...All rooms have a small balcony facing the water. The rooms a spacious and very nicely decored with traditional interior...
  • NobRotterdam
    NobRotterdam
    May 2023 335 contributions
    ...The room was huge with a separate dressing room, smal 'office space' end a nice balcony overlooking the water and the Zayed mosque...
  • Fahad3233
    Fahad3233
    May 2023 1 contribution
    ...We took a room with garden and pool view at ground floor and it was the best choice...
  • RubyLynParagas
    RubyLynParagas
    Apr 2023 2 contributions
    Of all Hotels i’ve been in Abu Dhabi, Shangri-La Qaryat Al Beri was my favorite one❤️Thanks to Ms.Danica who helped us from answering our queries til we finally booked our preferred rooms.We’re too excited of what she’d shared to us about what this Hotel could offer to it’s guests. She’s one amazing staff!Also to Rishan who helped allocate our rooms; to Mr.Zakaria who assisted to give us the best Room Rate & Junna who assited us upon checking-in & even accompanied us to see our rooms which i really appreciate.All the staffs who assisted us we’re really good at thier Job...
  • Azi N
    Azi N
    Apr 2023 35 contributions
    ...We have stayed at Horizontal club rooms and loved it, had two rooms with my boys opposite each other...
  • Bavin B
    Bavin B
    Mar 2023 16 contributions
    ...The front office was very cordial to check me in as early as possible for a long flight of more than 14 hours, amazed impressed with the room it is big also the washroom is quite big and comfortable I always feel that we should ask for for a room with garden and immediate access to the private beach the white sands...
  • Markus T
    Markus T
    Mar 2023 68 contributions
    ...For once a hotel that truly lives up to its 5* rating… Shangri-La offers the intrepid traveller everything they want on a luxury holiday… Rooms The rooms are spacious, and our balcony had an amazing view of the Grand Mosque and the waterfront... The cleaning staff are incredible – the rooms look brand new everyday!...
  • Psasha
    Psasha
    Mar 2023 388 contributions
    ...This beautiful hotel is always worth coming back to for the amazingly big rooms with inviting balconies, walk-in closets and desks that beg you to work a little while on vacation...
  • Laura S
    Laura S
    Mar 2023 6 contributions
    ...They decorated our room with balloons, rose petals and cake... We stayed in an deluxe horizon room and would 100% recommend booking a horizon room...
  • AmmoBirchy
    AmmoBirchy
    Mar 2023 181 contributions
    ...We arrived 3 hours early for check-in after an overnight flight into Dubai so we were especially grateful to be able to access one of our rooms straight away. The reception team (Chen & Heeler) made a big effort to accommodate our request for adjoining rooms... The rooms are nice and spacious & the balcony is a lovely space overlooking the Sea, Grand Mosque, main pool & restaurant area... Although we had booked Horizon Club, to get the adjoining rooms ( 1 x King room & 1 x twin for our teenage sons) we were offered rooms 322/323 (not on Club Level but still Horizon Club benefits)...
  • Tennistourer
    Tennistourer
    Dec 2022 7 contributions
    ...Rooms are spacious and well maintained Nothing was too much trouble had a really great family holiday...
  • Wen S
    Wen S
    Nov 2022
    ...First night was difficult to sleep due to the World Cup live TV that was playing on the beach but after I informed front desk, the staff offer changing the room straight away.They took what guests need very seriously and VERY attentively...
  • Alan H
    Alan H
    Oct 2022 1 contribution
    ...We stayed in interconnecting garden rooms overlooking the pool and beach, the rooms were beautifully furnished, large, comfortable with all amenities you could possibly need...
  • Aditya A
    Aditya A
    Oct 2022 2 contributions
    ...We had booked a Horizon Club room - I find their superior offering of breakfast, and a light snack along with happy hour almost makes a half to full board setup, better value... It was our anniversary and so the hotel had provided us a cake, fruits and an awesome room... We were given a room which had a magnificent view of the Mosque and canal...
  • Kerri W
    Kerri W
    Oct 2022 5 contributions
    Beautiful hotel with a traditional style. The rooms are very spacious and quiet with stunning views of the mosque...
Powered by AI
Value
Expensive
Travelers indicate mixed feedback on the hotel's value, citing expensive food and drinks, additional charges, and costly services. Despite this, some found certain offers to be of good value.
  • Ricky Forbes
    Ricky Forbes
    Aug 2023 10 contributions
    ...The décor inside and outside is sensational... This hotel is 1/150 in Abu Dhabi by a distance...
  • Pradipto D
    Pradipto D
    Jun 2023 5 contributions
    ...Chi spa was absolutely brilliant, although pricing was a bit high...
  • Mike N
    Mike N
    May 2023 5 contributions
    not very friendly staff, They will not honor platinum membership promo from orbitz and yet it was offered to us during booking... she wants us to pay for the upgrade and forcing us to apply for shangrila membership before she can give discounts on our booking... The same person (nikki) keeps on calling us when we were in the room informing us that we have to pay extra for our guest to have breakfast with us the following day... after i told her that we know about the fee for breakfast and she needs to stop treating us like we cannot pay for the breakfast... l will never stay on shangri la anymore...
  • sonali s
    sonali s
    May 2023 7 contributions
    ...Tried shisha, waste of money...
  • Mizan A
    Mizan A
    May 2023 3 contributions
    ...Mustafa who makes the hookah is also a very good man and looked after us...
  • Jaye
    Jaye
    Apr 2023 148 contributions
    ...• Iftar was extravagant feast, satisfying taste but very crowded in the restaurant... • We were not granted the discount with the entertainer although there was no valid reason for the decline as per the terms and conditions and that we were told from the front office that the restaurant accepts entertainer...
  • Sheng S
    Sheng S
    Apr 2023 7 contributions
    ...Bertus who assisted and helped us with our luggages, Arun who fetched us from our apartment and Alexis who made our egg omelettes special...
  • Azi N
    Azi N
    Apr 2023 35 contributions
    ...Thank you so much for all your hard work to make this stay unforgettable...
  • AmmoBirchy
    AmmoBirchy
    Mar 2023 181 contributions
    ...Secondly we booked half board & were made to feel uncomfortable on the first night for going to dinner at 630pm during Iftar... We were told the food would be “more western” if we waited until 845pm but who wants to eat this late at night?...
  • Laura S
    Laura S
    Mar 2023 6 contributions
    ...We stayed in an deluxe horizon room and would 100% recommend booking a horizon room...
  • Markus T
    Markus T
    Mar 2023 68 contributions
    ...Its not cheap but you leave with great memories and wondering what other Shangri-La's in the world can offer you...
  • Resort67071952521
    Resort67071952521
    Mar 2023 1 contribution
    ...Very spacious, nice view from the balcony and well equipped bathroom... Its a short taxi ride to downtown from 40 - 60 AED depending where you are going to...
  • holjunkie41
    holjunkie41
    Feb 2023 16 contributions
    ...We ordered room service twice during our stayed , for 8people . First evening because we didn't arrive till 10pm , only fries and drinks really... Second night because we'd be out & about , ordered starters & mains, food only average and barely warm and for the money it was costing this really wasn't good enough for a 5 star hotel!... We normally spend every afternoon on our trips by pools , however that really wasn't an option here so I don't think when we return to Abu Dhabi we'll stay here ... Not when there's plenty of other 5 star hotels...
  • Hugo C
    Hugo C
    Feb 2023 123 contributions
    ...I booked a Deluke King Room... It's close to the mosque (10 minutes by car)...
  • wendy23l
    wendy23l
    Dec 2022 192 contributions
    ...More cutlery should be placed on the table has it gets replaced after every course and we had to keep asking for more ...
  • jez i
    jez i
    Dec 2022 56 contributions
    ...We used the buffet restaurant a couple of times, and the food choice was pretty good, but beware that it will cost you £70 each, and the soft drinks are very expensive... If you want to go anywhere it’s a 50-60 aed taxi ride, as there is nothing really near... But do go to the AL Qana restaurant and cafe area which is a 5min walk away as well worth it...
  • Tatiana G
    Tatiana G
    Dec 2022 51 contributions
    ...We booked Horizon room for this visit, and I found it a great value for money - very pleasant lounge with fantastic view to the Grand Mosque and 5* service...
  • Taylor
    Taylor
    Nov 2022 103 contributions
    ...My husband and I booked months in advance as we traveled to go to the F1 Abu Dhabi GP... Our first morning there, we went for the buffet breakfast... I had to drop this down during the last evening, however, as the football village showing the World Cup games was downright rude... We had already watched 2 games there and beeen told by the staff that there wasn’t an entry for guests (which, we hit more than the minimum anyways)... We had been there before dinner and spent enough even if we were required to do so (and we weren’t as per an email I sent to Concierge even PRIOR to our arrival) and when we went back after dinner, they told us we had to pay for entry, the came over standing by us waiting for card without speaking... Considering we had been there before for the earlier game, and that we are hotel guests, I found this incredibly frustrating... My husband and I ended up leaving (though, he did go back and pay as they asked even though we weren’t supposed to be required to)... Overall, I enjoyed our time at this hotel but given the fact we paid $3,091 for 4 nights and felt like no one treated us with much kindness except Mildred and Abdulla (via WhatsApp), I wouldn’t recommend... Unless, of course, you get it for the much cheaper usual rate... Makes sense once you see what it normally costs...
  • Aditya A
    Aditya A
    Oct 2022 2 contributions
    ...We had booked a Horizon Club room - I find their superior offering of breakfast, and a light snack along with happy hour almost makes a half to full board setup, better value...
  • Lucy S
    Lucy S
    Sep 2022 8 contributions
    ...Beware of staying this hotel- as you may be ripped off...
Powered by AI
Cleanliness
Immaculate
Guests generally appreciate the cleanliness of the hotel, commending the well-maintained rooms, facilities, and housekeeping services.
  • H Z
    H Z
    Sep 2023 2 contributions
    ...Well maintained staff, he kept coming and asking if anything is required...
  • Ricky Forbes
    Ricky Forbes
    Aug 2023 10 contributions
    ...So from check in, door staff, breakfast team, pool team, cleaners... So wake up and hit the gym which is clean open early and not to busy... We then did stuff and when we came back the room was very clean and afternoon chill time delightful... so helpful and everything clean and fresh...
  • janice j
    janice j
    Jun 2023 2 contributions
    ...The pools, beach etc is all beautifully cared for and the staff literally cannot do enough for you...
  • Abdullah Alhubail
    Abdullah Alhubail
    May 2023 5 contributions
    ...🤩 everything in the pool was nice and he tried his best to help us!...
  • Kas3987
    Kas3987
    May 2023 33 contributions
    ...The staff, service, cleanliness, food are exceptional...
  • Jaye
    Jaye
    Apr 2023 148 contributions
    ...Pros: • Friendly and attentive service • Lovely ambience • Clean and well maintained property • Beautiful gesture that we're upgraded in a beautiful suite with balloons and flowers and cake to celebrate my birthday...
  • Rakesh I
    Rakesh I
    Apr 2023 1 contribution
    Gagandeep and her colleague Naeem in house keeping are exceptional at their jobs...
  • James k
    James k
    Apr 2023 3 contributions
    ...A Special thanks to Gagandeep for keeping our room clean and fresh during our prolonged stay...
  • joshua s
    joshua s
    Apr 2023 1 contribution
    ...The rooms are very clean and the staff are very polite and approachable...
  • Bavin B
    Bavin B
    Mar 2023 16 contributions
    ...The front office was very cordial to check me in as early as possible for a long flight of more than 14 hours, amazed impressed with the room it is big also the washroom is quite big and comfortable I always feel that we should ask for for a room with garden and immediate access to the private beach the white sands...
  • AmmoBirchy
    AmmoBirchy
    Mar 2023 181 contributions
    ...This was not a problem as housekeeping team gave us all the extras that come with Horizon Club such as L’Occitane toiletries & we could still use the HC lounge...
  • Markus T
    Markus T
    Mar 2023 68 contributions
    ...The bed was very comfortable, and we had a sizeable bath and shower... The cleaning staff are incredible – the rooms look brand new everyday!...
  • holjunkie41
    holjunkie41
    Feb 2023 16 contributions
    ...I've been lucky enough on my travels to stay in many nice hotels and they normally give a time limit , if your not back within 90 mins they clean off towels , here no we had sat outside restaurant and ordered coffee to wait for lounger but ended up going back to room ...
  • laxminarayan2023
    laxminarayan2023
    Feb 2023 1 contribution
    ...We had left behind a ring on check out, the housekeeping found it and the Reception, Ms Chel took the trouble of reaching us in Dubai and handing it back...
  • Geraldine1994
    Geraldine1994
    Feb 2023 1 contribution
    ...Room service mr Hem was a top cleaner and so nice with small attentions...
  • Lee C
    Lee C
    Jan 2023
    ...Really impressed with Raman (manager) and our cleaning lady Ugyen deserves a mention too, friendly, helpful and thorough...
  • Tennistourer
    Tennistourer
    Dec 2022 7 contributions
    ...Rooms are spacious and well maintained Nothing was too much trouble had a really great family holiday...
  • John B
    John B
    Dec 2022 197 contributions
    ...The whole hotel is immaculately kept, the staff are superb providing a friendly, professional service, and it is just so comfortable staying there...
  • Алла К
    Алла К
    Nov 2022
    ...Ms. Ugyen regularly cleans my apartment. She provides excellent cleaning service... Everything is so clean and nice fragrance...
  • walid m
    walid m
    Aug 2022 58 contributions
    Very nice , staff, rooms , services, facilities, all well maintained. Housekeeping are well trained, admin staff so friendly and helpful, management very well trained...
Powered by AI
Service
Attentive
The service at the hotel is consistently described as excellent, attentive, and going above and beyond. Staff members are often mentioned by name and praised for their professionalism, kindness, and efficiency.
  • NobRotterdam
    NobRotterdam
    May 2023 335 contributions
    ...The Horizon club lounge was als nice. They served softdrinks and tea during the day and wine/beer in the evening with sweets and snacks... Service personele is very attentive, food in the restaurant is excellent ...
  • joshua s
    joshua s
    Apr 2023 1 contribution
    ...I can really say that we had the best stay and experience in this hotel. I would like to commend all the staff that we encountered from booking our rooms... Starting with Ms. Danica, who is very accommodating and very helpful to book our rooms that suits for our needs... Even Rishan, who allocate our rooms and Mr Zakaria who gave us a great rate... Ms. Junnah, the receptionist who assisted us upon checking in was very approachable and was able to answer all our concerns ... The rooms are very clean and the staff are very polite and approachable... From your awesome facilities, scrumptious food, and to all the staff who took good care of us like David, Arun, Alexis (chef) and other staff that we met... You made my birthday extra special... My family and I are tremendously happy with your excellent customer service...
  • Bavin B
    Bavin B
    Mar 2023 16 contributions
    ...I checked in at Shangri la on the afternoon of 15th March I was so happy to see the warm hospitality greeting with a Kava and traditionally dates. The front office was very cordial to check me in as early as possible for a long flight of more than 14 hours, amazed impressed with the room it is big also the washroom is quite big and comfortable I always feel that we should ask for for a room with garden and immediate access to the private beach the white sands... My concerns were the air condition for heat around, they were nice to come and rectify...
  • Psasha
    Psasha
    Mar 2023 388 contributions
    ...We enjoyed the gondola experience in the canals around it, a quick pop in to the unmissable mosque whose view you enjoy daily from the pool or the Horizon club, where a dedicated team is always happy to assist you with a drink or snack. Many thanks to Madurah, Jem and Bianca, and all the other hard working staff behind the scenes, like the lovely Alexis in the kitchen downstairs, and the young chef from Nepal who spoiled us with his little culinary creations...
  • RClegg
    RClegg
    Mar 2023 353 contributions
    ...Every member of staff was friendly and helpful the pool guy brought us water in an ice bucket every day without us asking once, waiters in all restaurants helpful polite and glad to be of service. Reception concierge and golf buggy dropping you off at your villa were always there when you needed help... I don’t think I have stayed at a better hotel for a long time... This is a hotel where nothing is too much trouble I would highly recommend...
  • Alexander F
    Alexander F
    Mar 2023 1 contribution
    ...The Restaurant staff, especially Mildred, and the room service staff, especially Simeon, did an awesome Job and were always very kind. Unfortunatelly, the personell on the reception should be trained more in dealing with the deposit and should know more about their (touristic) services...
  • Resort67071952521
    Resort67071952521
    Mar 2023 1 contribution
    ...From when you arrived until you depart, we were made very welcome by every member of the hotel. We opted for the Horizon Club room and we are glad we did... You also get access to the club lounge... Where you get free soft drinks from lunch time till 9pm and free selection of alcoholic drinks from 5.30 till 7.30pm... Very good selection at breakfast time to cater for all tastes even ice cream!!!!... Its a short taxi ride to downtown from 40 - 60 AED depending where you are going to...
  • laxminarayan2023
    laxminarayan2023
    Feb 2023 1 contribution
    A fabulous well run hotel!... The Senior Managers are visible and are hands on... The concierge desk does a great job in assisting the guests on sightseeing... We had left behind a ring on check out, the housekeeping found it and the Reception, Ms Chel took the trouble of reaching us in Dubai and handing it back...
  • Tennistourer
    Tennistourer
    Dec 2022 7 contributions
    ...Fantastic hotel great staff and perfect weather every day! Rooms are spacious and well maintained Nothing was too much trouble had a really great family holiday... Chefs will cook you anything you want at meal times, catering for any food intolerances allergies etc...
  • wendy23l
    wendy23l
    Dec 2022 192 contributions
    We went for brunch the staff were amazing, unfortunately the hot plates under the curries didn’t seem to be switched on as the curries were cold. More cutlery should be placed on the table has it gets replaced after every course and we had to keep asking for more ... Drinks mats for the lovely cold drinks would stop the water dripping everywhere Staff were great and the fish soup was amazing...
  • John B
    John B
    Dec 2022 197 contributions
    ...We arrived at 2am after a very long journey, and immediately it was if we had come home... The whole hotel is immaculately kept, the staff are superb providing a friendly, professional service, and it is just so comfortable staying there... What touched us was that several of the staff remembered us from our 2 previous visits... You cannot imagine my joy going to breakfast our first morning to be greeted by Kenza , who cooks the most perfect eggs, like a long lost friend... All the staff seem to want to go the extra mile to make sure that everything is perfect for you whether it is the waiting staff, the reception staff, and guys who look after the beach and pool - and all done with a friendly smile... Also on the slightly negative side, we did feel there was a lack of attention to detail during the evening buffets in Sofra where often dishes were not labeled, and nobody seemed to be checking that the buffet was restocked with food...
  • Taylor
    Taylor
    Nov 2022 103 contributions
    While this hotel property is very nice and beautiful, with a great view of the mosque and lovely pool, the service was not up to par for a 5 star resort... At first, I felt that the service was just fine - not outstanding but certainly not bad... Our first morning there, we went for the buffet breakfast... Our waitress just seemed a bit put out by our requests (simple iced coffee and tea) but I chalked it up to perhaps a language barrier... The hotel messaged me by day 2 asking about our stay and what I’d rank it out of 5…I said 4.5... The person replied asking why I decided on 4.5 and I said it’s nothing wrong per say, and that I don’t give out 5 easily…but that the food hadn’t been great thus far and the service hadn’t stood out either but that it was still fairly early in our stay... At the dinner, Mildred assisted us and she was BEYOND wonderful... She went above and beyond to ensure we were feeling satisfied and heard... I appreciate her kindness and help very much!... We had already watched 2 games there and beeen told by the staff that there wasn’t an entry for guests (which, we hit more than the minimum anyways)... Considering we had been there before for the earlier game, and that we are hotel guests, I found this incredibly frustrating... Overall, I enjoyed our time at this hotel but given the fact we paid $3,091 for 4 nights and felt like no one treated us with much kindness except Mildred and Abdulla (via WhatsApp), I wouldn’t recommend... Unless, of course, you get it for the much cheaper usual rate...
  • Wen S
    Wen S
    Nov 2022
    Amazing hospitality from lovely staffs at Shangri-la Abu Dhabi... First night was difficult to sleep due to the World Cup live TV that was playing on the beach but after I informed front desk, the staff offer changing the room straight away.They took what guests need very seriously and VERY attentively... We felt so much special and will never forget how the staffs make us feel Thank you for taking excellent care of us!...
  • Muna Al Sayegh
    Muna Al Sayegh
    Nov 2022 7 contributions
    This is my first time to visit Shangri la hotel in Abu Dhabi, I was very happy and amazed with the hospitality of the staff and their help in providing the best services they can to the customers... He was really trying to provide the best he can and he asked for my preferences in room selection and view which made me very pleased with his services... Another staff who had very good hospitality named “Sagar” .. while i was having my dinner he was just trying his best to please and sever customers to his max.. which makes this hotel a pleasant place to stay.. thanks to such a wonderful hospitality, specially to Heeler and Sagar…...
  • Alan H
    Alan H
    Oct 2022 1 contribution
    ...I stayed with my wife and teenage daughters for a week at the wonderful Shangri-La hotel in Abu Dhabi. A huge thank you goes to the fabulous team at the hotel who looked after us so well; from La Min in housekeeping to G. Shyam, Sujeet, Amr and Lijo at breakfast and dinner... We stayed in interconnecting garden rooms overlooking the pool and beach, the rooms were beautifully furnished, large, comfortable with all amenities you could possibly need... As the team said to us at the end of our trip we hope to see you again soon...
  • Aditya A
    Aditya A
    Oct 2022 2 contributions
    ...There are so many staff members who made this trip memorable. Thank you to Ghanshyam, Morriz, Bekhruz, Manoj, Adil, Priya, Madhuri, Jasmen, and Jem... We had booked a Horizon Club room - I find their superior offering of breakfast, and a light snack along with happy hour almost makes a half to full board setup, better value... The breakfast at this hotel was simply the best we've ever had... The catering staff are always around to answer any questions and provide advice... It was our anniversary and so the hotel had provided us a cake, fruits and an awesome room... We were given a room which had a magnificent view of the Mosque and canal... Bekhruz, upon request provided us with some tips on great places to eat out... The swimming pool setup is amazing - there are people who help you setup for the swimming pool by setting up your bathing chair, getting you towels and water... Thank you to all who made this experience the best we could've asked for...
  • Amy L
    Amy L
    Oct 2022 73 contributions
    I chose the Hammam spa treatment at the spa as 3 years ago I had a Turkish hammam in Istanbul that was amazing... Our specialists Saida and Fatiha had over a dozen oils and creams laid out on a tray for each step of the process... The temperature of the water started very warm and throughout the 90 minute procedure gently moved to cooler and cooler water... Our hair and faces received an extra mask treatment along the way... It was the most relaxing and invigorating ( somehow simultaneous) massage treatment I've ever had... Please treat yourself Royally when you are in Abu Dhabi with this Royal Moroccan Hammam...
  • Louisa
    Louisa
    Sep 2022 4 contributions
    ...I travel 6/7 times a year and have been lucky enough to stay at a lot of different luxury 5* hotels and have never felt compelled to share a review however after returning from 8 days at Shangri-la Abu Dhabi I wanted to drop a review because honestly, the hotel is beautiful and its made even better by a team of staff that go above and beyond! The general manager who greeted us at check in was brilliant and really informative, he would drop by at breakfast to see if there was anything we needed from fresh juice to tips on the best times to visit the mosque (which you must do if in the city) he suggested we go around 5.30pm so we could see it in daylight and leave when it was lit up, which we did, beautiful... The entire team cannot do enough for you, but im a very polite, respectful manner... From our room butler, to the breakfast team, the pool team right through to the abra drivers, door Sirs etc, impeccable service... Anything they don't they will go out there way to accommodate... My mum saw the juice man so asked for a specific juice he went and made it fresh and each morning he would see her enter the breakfast hall and get to making it - only on the last day did we realise it wasn't his station, however he had the ingredients so did it, happily!... The staff are an absolute credit to this hotel!...
  • Lucy S
    Lucy S
    Sep 2022 8 contributions
    ...We finally arrived in September 2022 and on check in the hotel explained that the travel agent had not paid the hotel. It seemed odd but the recpetion wouldnt let us check in without pre-approving our card for the stay......which we agreed to... And they said they would need to keep the pre approval against the card... But what has become increasingly frustrating and upsetting is after 2 months, and several emails I still have not got the money refunded to my card...
  • James
    James
    Jul 2022 3 contributions
    ...Being early in the morning there wasn't anything open nearby, but the taxi driver dropped us at the Shangri-la. Asking if we could get a breakfast as non residents, we were directed through the beautiful lobby and down to the restaurant, where we had one of the best breakfasts in many a year!...
Powered by AI
Amenities
Lavish
Guests highly appreciated the hotel's wide range of amenities including spacious rooms, stunning views, well equipped gym, infinity pool, private beach, boat service, and various dining options. The Horizon Club Lounge and the personalized services were also highlighted.
  • Ricky Forbes
    Ricky Forbes
    Aug 2023 10 contributions
    ...Everyone including locals should stay at this hotel... So from check in, door staff, breakfast team, pool team, cleaners... We visited in August so we went to the pool with kids from 5pm until 7pm daily... So wake up and hit the gym which is clean open early and not to busy... Great food and breakfast area... We then did stuff and when we came back the room was very clean and afternoon chill time delightful... so helpful and everything clean and fresh... last night we had some drinks and a shisha pipe... The décor inside and outside is sensational... The location is also good as you have the aquarium and other activity's very close along with a supermarket...
  • Anonymously
    Anonymously
    Jul 2023 3 contributions
    ...We were so delighted when the team welcomed us with warmth. The service was superb, just a couple of minutes after we order, our food came... Maribeth was so gracious and was very accommodating, Dawn always make sure that our drinks has been refilled, Zung served attentively our food, JC made sure that everything had been served and Natasha never missed to serve and refilled the delicious tea...
  • Lowee L
    Lowee L
    Jul 2023 2 contributions
    ...The ambiance was stunning, and we enjoyed the hospitality experience. When we arrived, Primo & Jasmine from Concierge welcomed us with a warm and genuine smile... We experienced the happy hour in Horizon Club Lounge with its high level of service assisted by Jemuel... We always feel very comfortable and well looked after by all the hard-working staff... The next day, Maila & Cecile from the Service Centre cared about our needs and ensured that we were enjoying our stay... The service from our Sofra breakfast was so amazing Lijo & Redolf gave us an amazing experience... Kamal and the rest of the recreation lifeguard team were efficient and attentive, they provided all the kinds of stuff we needed... We would recommend the hotel as it is a great place for guests to relax and enjoy...
  • janice j
    janice j
    Jun 2023 2 contributions
    ...Our room which was a horizon club premier room was large with a great walk in wardrobe, was furnished beautifully and had a great balcony with stunning views. The pools, beach etc is all beautifully cared for and the staff literally cannot do enough for you... Ice cold water, iced towels to keep you cool etc... Our evenings would usually start in the Horizon Lounge, where we were treated to fabulous food and drinks with exceptional service from Gem and the rest of his team... Love this place and the service is fabulous...
  • NobRotterdam
    NobRotterdam
    May 2023 335 contributions
    The Shangri-La in Abu Dhabi is fantastic. The room was huge with a separate dressing room, smal 'office space' end a nice balcony overlooking the water and the Zayed mosque... The Horizon club lounge was als nice... They served softdrinks and tea during the day and wine/beer in the evening with sweets and snacks... Service personele is very attentive, food in the restaurant is excellent ...
  • Mike N
    Mike N
    May 2023 5 contributions
    ...she wants us to pay for the upgrade and forcing us to apply for shangrila membership before she can give discounts on our booking. Fortunately the manager saw our frustrations and decided to acknowledge the free room upgrade compliment by orbitz.com... The same person (nikki) keeps on calling us when we were in the room informing us that we have to pay extra for our guest to have breakfast with us the following day...
  • Fahad3233
    Fahad3233
    May 2023 1 contribution
    Resort location, views, cleanliness and the staff's attention was all at its best... We took a room with garden and pool view at ground floor and it was the best choice... The Infinity pool is amazing with good Vibes and views and amazing mocktails and bar... The Abra is a beautiful free experience for a trip of the resort with breathtaking views and nice spots for photos... Surely a must visit and highly recommended...
  • Azi N
    Azi N
    Apr 2023 35 contributions
    ...We had an amazing time at this lovely place, staff are amazing and Jasmine been excellent with taking care of our stay... The poole bar was also great and amazing staff... The only thing I would say is to have enough toiletries in the bathrooms, we didn’t have enough of shampoos and have to ask for body wash every day...
  • Bavin B
    Bavin B
    Mar 2023 16 contributions
    ...I checked in at Shangri la on the afternoon of 15th March I was so happy to see the warm hospitality greeting with a Kava and traditionally dates. The front office was very cordial to check me in as early as possible for a long flight of more than 14 hours, amazed impressed with the room it is big also the washroom is quite big and comfortable I always feel that we should ask for for a room with garden and immediate access to the private beach the white sands... Get up in the morning have the first View of the see and the beautiful Abu Dhabi... My concerns were the air condition for heat around, they were nice to come and rectify...
  • Laura S
    Laura S
    Mar 2023 6 contributions
    We stayed at the Shangri-La for the second part of our honeymoon and it was amazing. From the moment we arrived, the staff treated us so well... They decorated our room with balloons, rose petals and cake... We stayed in an deluxe horizon room and would 100% recommend booking a horizon room... The view of the mosque on the 6th floor was beautiful and the Horizon Lounge access was an added bonus - stunning sunsets with cocktails and canapes... The location is out of the city centre but easy to get anywhere and there's always taxis waiting...
  • Psasha
    Psasha
    Mar 2023 388 contributions
    Another glorious few days at the Shangri-la. This beautiful hotel is always worth coming back to for the amazingly big rooms with inviting balconies, walk-in closets and desks that beg you to work a little while on vacation... We enjoyed the gondola experience in the canals around it, a quick pop in to the unmissable mosque whose view you enjoy daily from the pool or the Horizon club, where a dedicated team is always happy to assist you with a drink or snack...
  • RClegg
    RClegg
    Mar 2023 353 contributions
    Really Fantastic Hotel and Holiday Experience. Every member of staff was friendly and helpful the pool guy brought us water in an ice bucket every day without us asking once, waiters in all restaurants helpful polite and glad to be of service... Reception concierge and golf buggy dropping you off at your villa were always there when you needed help... I don’t think I have stayed at a better hotel for a long time... This is a hotel where nothing is too much trouble I would highly recommend...
  • Markus T
    Markus T
    Mar 2023 68 contributions
    ...For once a hotel that truly lives up to its 5* rating… Shangri-La offers the intrepid traveller everything they want on a luxury holiday… Rooms The rooms are spacious, and our balcony had an amazing view of the Grand Mosque and the waterfront. The bed was very comfortable, and we had a sizeable bath and shower... For those who like to squeeze in some work a office desk sits nicely next to the balcony... There was ample storage and conveniently, an iron / ironing board... The cleaning staff are incredible – the rooms look brand new everyday!... Facilities For relaxation, you have an infinity pool with bar – with two beaches either side of it... Staff are very attentive and are on hand to provide beverages, food or umbrellas... The lobby also boasts a cocktail bar with a view of the bay... The hotel has a canal running through it – with a ferry service taking you to the local market (the Souk) or the sister hotel – Traders... There are ample taxis or ubers to get you there / back... This is no doubt thanks to the new mega complex 10minute walk from the hotel – Al Qana... Possibly one of the most visually impressive arcades you will come across – it boasts numerous restaurants, coffee shops and cinemas... In the new cultural quarter by the Louvre and the future Guggenheim – it offers alcoholic bars, clubs and restaurants across an expansive beach... Its not cheap but you leave with great memories and wondering what other Shangri-La's in the world can offer you...
  • AmmoBirchy
    AmmoBirchy
    Mar 2023 181 contributions
    ...We arrived 3 hours early for check-in after an overnight flight into Dubai so we were especially grateful to be able to access one of our rooms straight away. The reception team (Chen & Heeler) made a big effort to accommodate our request for adjoining rooms... The rooms are nice and spacious & the balcony is a lovely space overlooking the Sea, Grand Mosque, main pool & restaurant area... Although we had booked Horizon Club, to get the adjoining rooms ( 1 x King room & 1 x twin for our teenage sons) we were offered rooms 322/323 (not on Club Level but still Horizon Club benefits)... This was not a problem as housekeeping team gave us all the extras that come with Horizon Club such as L’Occitane toiletries & we could still use the HC lounge... The pool & beach areas felt really relaxing, just what we needed for a relaxing sunshine break... It was really nice to walk in the grounds, along the beach or up to the QAB souk... MY wife spoke to the hotel manager the next day and this was not a problem & we even had some lovely sweets & chocolates sent to our room for the next 2 days...
  • Tennistourer
    Tennistourer
    Dec 2022 7 contributions
    ...Fantastic hotel great staff and perfect weather every day! Rooms are spacious and well maintained Nothing was too much trouble had a really great family holiday... Chefs will cook you anything you want at meal times, catering for any food intolerances allergies etc...
  • John B
    John B
    Dec 2022 197 contributions
    ...The whole hotel is immaculately kept, the staff are superb providing a friendly, professional service, and it is just so comfortable staying there... You cannot imagine my joy going to breakfast our first morning to be greeted by Kenza , who cooks the most perfect eggs, like a long lost friend... All the staff seem to want to go the extra mile to make sure that everything is perfect for you whether it is the waiting staff, the reception staff, and guys who look after the beach and pool - and all done with a friendly smile... It is sad that currently it is not possible to have breakfast in the Horizon Club which we always enjoyed in the past... Also in the Horizon Club what were probably over generous canapes during the social hour have become rather limited and lacklustre...
  • Cruiser13574360395
    Cruiser13574360395
    Dec 2022
    Beautiful elegant hotel with wonderful attentive service. Private beach, lovely pool and well equipped gym... The souk was in walking distance and has delicious restaurants with outdoor seating overlooking the beach...
  • Alan H
    Alan H
    Oct 2022 1 contribution
    I stayed with my wife and teenage daughters for a week at the wonderful Shangri-La hotel in Abu Dhabi... We stayed in interconnecting garden rooms overlooking the pool and beach, the rooms were beautifully furnished, large, comfortable with all amenities you could possibly need... The hotel is well situated to explore the many sites, malls, museums or boat trips that Abu Dhabi has to offer... To those lucky enough to be staying here over the next few months, you have a wonderful trip to look forward to...
  • Aditya A
    Aditya A
    Oct 2022 2 contributions
    Summary: Best hotel we've been in... We had booked a Horizon Club room - I find their superior offering of breakfast, and a light snack along with happy hour almost makes a half to full board setup, better value... The breakfast at this hotel was simply the best we've ever had... The catering staff are always around to answer any questions and provide advice... It was our anniversary and so the hotel had provided us a cake, fruits and an awesome room... We were given a room which had a magnificent view of the Mosque and canal... We also had a large balcony which was great for sunbathing and getting out of the sun... We tried it out and thoroughly enjoyed the options presented within Abu Dhabi... We found ourselves chilling in the main lounge, just to listen to her play... The swimming pool setup is amazing - there are people who help you setup for the swimming pool by setting up your bathing chair, getting you towels and water...
  • Amy L
    Amy L
    Oct 2022 73 contributions
    I chose the Hammam spa treatment at the spa as 3 years ago I had a Turkish hammam in Istanbul that was amazing... Our specialists Saida and Fatiha had over a dozen oils and creams laid out on a tray for each step of the process... Our hair and faces received an extra mask treatment along the way... Please treat yourself Royally when you are in Abu Dhabi with this Royal Moroccan Hammam...
Powered by AI
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
3950Reviews123Q+A100Room tips
Traveler rating
  • 3,120
  • 548
  • 176
  • 51
  • 56
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Surrey67 wrote a review Yesterday
Surrey8 contributions
This was our fourth stay and will be going back again next year! The staff as always were so friendly and welcoming - nothing was too much. We booked a Horizon Room so we could use the Club Floor where we were looked after amazingly by Jane and her team, Madhuri, Jem, Mia, Khin, and Mama Kenza.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
John B wrote a review Jan 2023
Alora, Spain197 contributions
Hotel's Favorite
We returned to the Shangri La after a 2 year gap when Covid stopped us visiting and wondered what we would find. We arrived at 2am after a very long journey, and immediately it was if we had come home. For us this is a very special hotel, and out of the many 5* hotels we have stayed at around the world is very much our favourite. The whole hotel is immaculately kept, the staff are superb providing a friendly, professional service, and it is just so comfortable staying there. What touched us was that several of the staff remembered us from our 2 previous visits. You cannot imagine my joy going to breakfast our first morning to be greeted by Kenza , who cooks the most perfect eggs, like a long lost friend. All the staff seem to want to go the extra mile to make sure that everything is perfect for you whether it is the waiting staff, the reception staff, and guys who look after the beach and pool - and all done with a friendly smile. Inevitably there have been some changes. It is sad that currently it is not possible to have breakfast in the Horizon Club which we always enjoyed in the past. Also in the Horizon Club what were probably over generous canapes during the social hour have become rather limited and lacklustre. Whether this is a a result of economies or and after effect of covid restrictions I am not sure. Also on the slightly negative side, we did feel there was a lack of attention to detail during the evening buffets in Sofra where often dishes were not labeled, and nobody seemed to be checking that the buffet was restocked with food. However, these were minor details that did not stop us thoroughly enjoying our stay and all being well we will be back for another stay over Christmas and the New Year.
Read more
Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from Ahmed Issa, General Manager at Shangri-La Qaryat Al Beri, Abu Dhabi
Responded Jan 12, 2023
Dear John, Thank you for your excellent review and kind words, we are glad to create a home away from home for you in Abu Dhabi. Besides being overjoyed to know that you have been satisfied with our service, it is truly an encouragement for us to go the extra mile in ensuring a great experience for each of our guests. I will most certainly pass on the kind feedback to all our staff members and will spare no effort in striving for improvements on the aspects which did not meet your expectations. We look forward to welcoming you back soon. Yours sincerely, Ahmed Issa General Manager Shangri-La and Traders Hotel, Qaryat Al Beri, Abu Dhabi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
Rosemarie T wrote a review Nov 26
1 contribution
A few niggles when we first arrived with regard to our using the Lounge but was rectified. A pity the French restaurant which was advertised was closed. The courtesy bus also advertised as working had been scrapped! Being half board we needed to clarify that on the Steak nights we would be given an allowance which seemed an issue. But the staff in the Lounge and by the pool were brilliant - especially Jane Priscilla. Will we go back - yes.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Issa, General Manager at Shangri-La Qaryat Al Beri, Abu Dhabi
Responded 3 days ago
Dear rosemariet767, Firstly, thank you for staying with us and for the feedback on your experience. We have taken note of your observations and advice and will endeavour to provide flawless experiences to all future guests. We look forward to welcoming you back to our hotel in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La and Traders Hotel, Qaryat Al Beri, Abu Dhabi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
david_hope wrote a review Nov 25
Houghton-le-Spring, United Kingdom13 contributions
We had a really good stay at this hotel. The club lounge is excellent with the opportunity to sit out on the terrace for evening cocktails, and the variety of food is good. Many thanks to Jane and her team - Jem, Khin, Madhuri and Mia and chefs Kenza, Benny and Jeff, for looking after us so well. We will be returning soon.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Issa, General Manager at Shangri-La Qaryat Al Beri, Abu Dhabi
Responded 3 days ago
Dear david_hope, Thank you for the wonderful review. I am delighted that you had a fantastic experience on your recent stay with us. I will pass on the kind feedback to all our staff members. We look forward to welcoming you again in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La and Traders Hotel, Qaryat Al Beri, Abu Dhabi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TommieCharles wrote a review Nov 24
Lingfield, United Kingdom1 contribution
As always a superb hotel with great service The staff make us very welcome every time we visit One of the best Hotels we stay at and always return usually twice a year. It is in a great position between Yas F1 circuit and the City with easy access to most areas
Read more
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Chris C wrote a review Nov 23
Scunthorpe, United Kingdom3 contributions
Excellent service from aashi, she organised everything for our business meeting during the week . A great selection of delicious food with our coffee breaks. Beautiful location, with excellent meeting rooms.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Issa, General Manager at Shangri-La Qaryat Al Beri, Abu Dhabi
Responded 5 days ago
Dear ChrisC4973, Thank you for taking the time to share your positive feedback with us, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La and Traders Hotel, Qaryat Al Beri, Abu Dhabi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
norma c wrote a review Nov 22
3 contributions
Tariq and Oushan from the Florest are always looking after me sending me a lovely flowers which is very inspiring. I am very happy of there contributions to make you feel at home and to make me relaxed from hectic stressful work. Thank you both very much. Shangri-La indeed need more staff like you❤️
Read more
Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Issa, General Manager at Shangri-La Qaryat Al Beri, Abu Dhabi
Responded 5 days ago
Dear NCCuae, Thank you for your kind words, we are overjoyed that you have been satisfied with our service, and it is truly an encouragement for us to go the extra mile in ensuring a great experience to each of our guests. We look forward to welcoming you back soon. Yours sincerely, Ahmed Issa General Manager Shangri-La and Traders Hotel, Qaryat Al Beri, Abu Dhabi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Farah A wrote a review Nov 20
2 contributions
+1
One of the best hotel experiences we’ve ever had. From the minute we walked in right up until the time we left (very sadly!) we enjoyed our stay the whole while through. Upon arrival we were thoroughly welcomed and checked in by lovely Anna, who made sure we were happy and well provided for. They had arranged a special anniversary setup in the room with cake, fruit and decorations. Other concierge members who looked after us and were always happy to help were, Mustapha, Gayan,Fatima, Musa and Osman. A big thank you to you all! If you’re deciding whether to book or not, I’d say don’t hesitate at all and go right ahead. The Shangri- La has so much to offer you won’t be disappointed. You will love the boat ride! Even meals at the downstairs Sofra Lounge were memorable. A lot of the staff and us became friends and they all would come round to speak to us during our meals. Special shout out to my girl Shaha for her awesomeness and also folks like Dickson, Nithan, Pooch, Mildred, Fais. Thank you all soo much. All in all can’t wait to come back again soon and it’ll only be Shangri-La from now on!!
Read more
Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Make sure you enjoy the gym facility in the next building. I loved the fact that the ladies had...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Issa, General Manager at Shangri-La Qaryat Al Beri, Abu Dhabi
Responded 1 week ago
Dear Farah, Thank you very much for your review. It was a pleasure to have you as our guests, and we are happy that you enjoyed your time with us. I will pass on the kind feedback to all our staff members. We look forward to welcoming you back to Shangri-La Abu Dhabi again in the nearest future. Yours sincerely, Ahmed Issa General Manager Shangri-La and Traders Hotel, Qaryat Al Beri, Abu Dhabi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashley A wrote a review Nov 19
Baltimore, Maryland27 contributions
The exceptional staff at the Shangri La in Abu Dhabi combined with the gorgeous hotel and amenities make this hotel one of my favorites in the world. Even though I hadn’t stayed there since 2019 I was remembered and was so happy to see that Jane Priscilla is still doing a masterful and elegant job managing the club room. I will return! The spa therapists Saida and Janice were outstanding. Hopefully next time for longer. I always feel so refreshed as if time stops and I have had a true holiday.
Read more
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Issa, General Manager at Shangri-La Qaryat Al Beri, Abu Dhabi
Responded 1 week ago
Dear Ashley A, Thank you for the wonderful review. I am delighted that you had a fantastic experience on your recent stay with us. I will pass on the kind feedback to Jane, Saida and Janice. We look forward to welcoming you again in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La and Traders Hotel, Qaryat Al Beri, Abu Dhabi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AstridHG wrote a review Nov 18
Haugesund, Norway18 contributions
The Shangri-La Hotel Abu Dhabi was a fantastic hotel! The staff was very polite, friendly and always looking out to help in any way. The scenery in and outside of the hotel are next to none, you get amazed all the time.
Read more
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Issa, General Manager at Shangri-La Qaryat Al Beri, Abu Dhabi
Responded 1 week ago
Dear AstridHG, Thank you for taking the time to share your positive feedback with us, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La and Traders Hotel, Qaryat Al Beri, Abu Dhabi
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Abu Dhabi area.
PRICE RANGE
$111 - $360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel, qaryat al beri, abu dhabi hotel abu dhabi
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
213
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SHANGRI-LA QARYAT AL BERI, ABU DHABI $150 ($̶5̶1̶7̶) - Updated 2023 Prices & Hotel Reviews - United Arab Emirates

Frequently Asked Questions about Shangri-La Qaryat Al Beri, Abu Dhabi
Which popular attractions are close to Shangri-La Qaryat Al Beri, Abu Dhabi?
Nearby attractions include The National Aquarium Abu Dhabi (0.6 miles), Souk Qaryat Al Beri (0.1 miles), and Grand Safeer Cinema (0.4 miles).
What are some of the property amenities at Shangri-La Qaryat Al Beri, Abu Dhabi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Qaryat Al Beri, Abu Dhabi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Qaryat Al Beri, Abu Dhabi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La Qaryat Al Beri, Abu Dhabi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Qaryat Al Beri, Abu Dhabi?
Conveniently located restaurants include Sofra BLD, Mazaj Bab Al Bahr, and Pool Bar & Restaurant.
Are there opportunities to exercise at Shangri-La Qaryat Al Beri, Abu Dhabi?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Shangri-La Qaryat Al Beri, Abu Dhabi have an airport shuttle?
Yes, Shangri-La Qaryat Al Beri, Abu Dhabi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Qaryat Al Beri, Abu Dhabi have airport transportation?
Yes, Shangri-La Qaryat Al Beri, Abu Dhabi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Qaryat Al Beri, Abu Dhabi?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Qaryat Al Beri, Abu Dhabi offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.