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Al Maqta Area, Abu Dhabi 91888 United Arab Emirates
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Traveler (4124)
Room & Suite (871)
Dining (312)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Abu Dhabi, Grand Canal
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 166 hotels in Abu Dhabi
Location
4.5
Cleanliness
4.7
Service
4.6
Value
4.3
Travelers' Choice
Retreat to premier luxury at The Ritz-Carlton Abu Dhabi, Grand Canal. Our 5-star hotel in Abu Dhabi, United Arab Emirates is set against the backdrop of the majestic Sheikh Zayed Grand Mosque and it offers views of sunrises over Al Maqta Creek. Stay with us an enjoy our stately architecture evoking the Italian Renaissance and our tranquil waterfront location.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Paid wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Poolside bar
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Interconnected rooms available
Private balcony
Room service
Safe
VIP room facilities
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Luxury
Languages Spoken
English, French, Arabic, Filipino and 1 more
Hotel links
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4280Reviews259Q+A100Room tips
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Zheyu D wrote a review Today
2 contributions
I spent my holiday with Ritz 2 nights, the only bad thing is my time is too short to stay here, I'll take more nights stay at next time in here. The whole experience is fantastic, all staff are friendly and kind, can help you anytime, which mandarin speaker staff Hua and Chen is extremely helpful for me, they brilliant service make me feel like home. Also the restaurant called Mijana I like it. Totally I strongly recommend this Hotel in Abu Dhabi.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rxshaddock wrote a review Aug 2022
Greater London, United Kingdom14 contributions4 helpful votes
Hotel's Favorite
Amazing stay, was just Perfect...Perfect...Perfect. Treated like royalties and the staff just cannot do enough for us (wife and myself). From the time we arrived at the front door, everyone was so welcoming. Salman was our first contact and he was just great, so accommodating, and even though I could tell he was very tired, he just kept smiling and really engaged in conversations with us, what great customer service he has. After having my PCR certificate checked, met by various people on the way to Reception. My wife took a liking to someone dressed up as 'Aladin' (called Serigne) who offered us a much needed beverage. There was also a Filipina lady called "Nette" who at this time had finished her shift, but stayed behind to greet us and saw us through our check in process and ensured we were ok and taken care off. Must mention "Christley" whom again very attentive and every time he sees me, he stops and checks up on me to ensure all is well. I feel a bit guilty sometimes because I keep asking for bottled water whenever I see him and he runs and gets one for me, and even opens it for me. Check this for customer service. I was sweating and he gives me a small towel to dry and even damps it with cold water to put on my face just to cool me down, great "ini't" as we say in the London, cant match that! Got to Reception and met by Yash, he was just again perfect too in everyway, amazing and really has good customer service skills checking how my journey was, told him I had come from Dubai and stayed at Le Royal Meridian where the last 7 days has been 10 out 10 and he assured me that I would equally have good experience at the Ritz-Carlton and I have to say he did not disappoint. We had the view of the magnificent pool, good sized room, cleaned twice a day, soft large bed with sheets changed twice a day in the AM and PM. I think we had 2 house keepers and one of them was "Ritsu" whom I met and she was great. Was talking to her and like a good customer service person, she stopped what she was doing and looked me in the eye when we were chatting. There is nothing worst than talking to some one who does not make eye-contact and she definitely passed there. The other housekeeper was 'Fingley' (I may have spelt it wrong, but am sure you know who you are). My wife was also impressed how they tidy up our slippers in a straight line and even put them on floor towels to organise, just amazing. The beach is also a walking distance (2 mins from Reception) and because it is low season, I pretty much had the whole beach to myself, just as I did when I was at the Le Royal Meridien in Dubai so no complain there as I am not a pool person. Food - well, as you would expect, the hotel caters for all taste so nothing much to say here. I love the setups though. You can have international buffet at GIORNOTTE and get high class service from Prabhus who goes out of his way and I felt a bit guilty asking him specific like avocados with condense milk and ice, but this was no problem with him. Prabhus actually appear to enjoy doing it for me every time I asked. There was also Carlos who again, just could not do enough for us. All of them were very attentive. There some nights we did not want buffet so tried a sit down meal at the various restaurant onsite; Li Jiang, The Forge, they had great New Zealand steak. I also had my first 'sake martini' here and again it did not disappoint. Have to mention the other staff 'Anees', Caleb and the "beach boys" whom too many to mention, but you know who you are, thank you ever so much for the hospitalities you have shown during our stay. Suno also showed us around the resort in a golf cart as by this time I was just too lazy even to walk, he jokingly said, 'don't worry you are on holiday'. He was great and very patient and did not hurry us along. This is how I found that that I was looking at the biggest pool in the UAE. The hotel itself is away from any hassle and bustle of the malls so really good for unwinding and relaxing. To be honest, once you are onsite, you would not want to leave. A big thank you to Emmanuel who helped me patiently with my Al Hosn App ( you need a negative PCR test in AD) because at this time I just did not care anymore and Emmanuel did it all for me. He merely asked me to leave all with him and to come back a few hours later...Done. To Ina ( I think she was Indonesian from Jakarta or Bali). She helped me understand well how to get around Abu Dhabi because we wanted to visit and had a meal at the Emirates Palace, visit the Louvre and Etihad Towers which by the way where they filmed Fast & Furious. We did have one disappointment thing to say about the resort in that we had to leave and almost cried because the staff made a small cake that had various messages from them "have a safe flight", "thank you for staying with us", so who would not be moved by these gestures. No matter who you are, no matter where you come from, the staff would just not merely serve you, but you are treated here as a good friend who had come to visit. Would I stay at The Ritz-Carlton Grand Canal again? Of course, 100% and like the Le Royal Meridian in Dubai would even go as far as and say that there should be a law in Abu Dhabi that when visiting Abu Dhabi your hotel should be The Ritz-Carlton Grand Canal, Abu Dhabi just because of the staff.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Executive Office, General Manager at The Ritz-Carlton Abu Dhabi, Grand Canal
Responded Aug 15, 2022
Dear Rxshaddock, Thank you for a fantastic review, your patronage to The Ritz Carlton Abu Dhabi, Grand Canal is truly appreciated. We are elated to hear that your experience with us was to your liking and that the personal touches and service from our Ladies and Gentlemen made your stay even more memorable. I have passed on your words of praise and thanks to our Ladies and Gentlemen mentioned above and they were truly delighted and grateful for your comments. We look forward to welcoming you back here at The Ritz Carlton Abu Dhabi, Grand Canal where you are always welcomed and fondly remembered. Best regards, Christian Hoehn General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
small apple e wrote a review Yesterday
1 contribution
The service is great I enjoy the serving of Raina and the taste is so delicious The vibes are amazing and all of them are so nice and helpful Every thing is clean and tidy The salad and meat so tasty The Aom Ali is very delicious
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Priscillia R wrote a review Sep 25
Paris, France9 contributions5 helpful votes
Highly recommend for family trip with little kids. The kids club is great, swimming pool also. All the staff is so helpful (special thanks to Danujen). We had a great time. Thank you so much for everything 🙏
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kirsten G wrote a review Sep 24
1 contribution
The BEST staff ever. They are all extremely friendly and accommodating. You really feel that they care for their guests. They go out of their way to make you feel at home. I’ve been here twice and both times they went above and beyond.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Etienne B wrote a review Sep 24
2 contributions
I was just this week at the hotel, absolutely worth it, great and friendly service, good pool and an amazing brunch on Saturdays with a wide variety of food and beverage choices. Absolutely recommendable.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maria Peralta wrote a review Sep 24
Dubai, United Arab Emirates3 contributions2 helpful votes
Excellent food and place to spend a nice weekend with my husband. Njamby is our server for the night, she’s very friendly and giving us nice assistance. Nice music from Nina, very talented singer. Looking forward to another weekend. I recommend Chamas to all!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mustafa G wrote a review Sep 24
1 contribution
I had a great time at Ritz Carlton Abu Dhabi, thanks to the amazing team (shameer, Danujen, and Iliass at the reception) with the great swimming pool, sport and activités facilities. A place that I would recommend
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cassiano C wrote a review Sep 24
1 contribution
Service excelen, eaiters prabbhu, agora, pradesh, Mr Christine, pryya are very nice and kind, restaurants and food very tidy and flavorful. Great variety of food and drinks. Missing only kids play area but the whole venue is great and beautiful.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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luciana wrote a review Sep 24
Abu Dhabi, United Arab Emirates1 contribution
We’ve come here for a Saturday brunch, and we really enjoyed the high quality of the food and the great service. Special thanks to Prabhu, Auora, Priya and Pradeep who took care of us. Their hard work and their kindness really made a big difference!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$220 - $295 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
532
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Frequently Asked Questions about The Ritz-Carlton Abu Dhabi, Grand Canal
Which popular attractions are close to The Ritz-Carlton Abu Dhabi, Grand Canal?
Nearby attractions include Sheikh Zayed Grand Mosque Center (0.6 miles), Sheikh Zayed Bridge (0.6 miles), and Wahat Al Karama (Oasis of Dignity) (0.4 miles).
What are some of the property amenities at The Ritz-Carlton Abu Dhabi, Grand Canal?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Abu Dhabi, Grand Canal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Abu Dhabi, Grand Canal?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Abu Dhabi, Grand Canal?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Abu Dhabi, Grand Canal?
Conveniently located restaurants include Sofra BLD, Pool Bar & Restaurant, and Shang Palace.
Are there opportunities to exercise at The Ritz-Carlton Abu Dhabi, Grand Canal?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton Abu Dhabi, Grand Canal have an airport shuttle?
Yes, The Ritz-Carlton Abu Dhabi, Grand Canal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Ritz-Carlton Abu Dhabi, Grand Canal have airport transportation?
Yes, The Ritz-Carlton Abu Dhabi, Grand Canal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Abu Dhabi, Grand Canal?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Abu Dhabi, Grand Canal offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.