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Holiday Inn Abu Dhabi Downtown

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#35 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Abu Dhabi Downtown
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271 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Coimbatore, India
Reviewed yesterday NEW

Service provided by the hotel is really excellent. I had to stay in other hotels during Nov and Dec 2016 due to non availability of rooms in Holiday INN and found service provided by other hotels is not up to the level of Holiday INN. House keeping is also good and I must mention that everyone is well trained to...

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Helpful?
Thank kumarvr13
Dubai, United Arab Emirates
Reviewed 6 days ago NEW

The entire reception team was really courteous and very accommodating. The bed was really good, too good, that I was able to get a very relaxing sleep. The location was perfect, central area. You can just walk going to the corniche, with a little jog, if you like. I had a great stay.

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Helpful?
Thank Alan2Twin
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Alan2Twin, It is thrilling to read your wonderful review of your stay. Thank you for sharing it here. It is great to hear that you have enjoyed your time at our lovely hotel and we would love to welcome you back again and again. Best Regards, Holiday Inn Abu Dhabi Downtown Team

Reviewed 1 week ago

Great service by the concierge team and the house keeping staff. One noteworthy member is Pradeep Singh (house keeping). He did a great in making sure the room is kept tidy every day. The general atmosphere of the hotel and its location is also great.

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Helpful?
Thank Zac A
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Zac A, Thank you for taking the time to write a review of your stay. We are delighted to read about your enjoyable stay. Thank you for highlighting the hospitality that you have experienced. We look forward to having you back in the near future. Best Regards, Holiday Inn Abu Dhabi Downtown Team

Johannesburg, South Africa
Reviewed 1 week ago

We felt welcomed at this hotel arring after midnight at this hotel. I thought they mistaken us for royalty. All staff members we excellent from the porter to the reception , cleaning staff. And kitchen staff. The check in was a breeze! All the paper work was there! All queries promptly answered. What more could I say,... We engorged on...

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Helpful?
Thank madimetjap2016
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear madimetjap2016, We would like to thank you for taking the time to write a review of your stay. Thank you for your comments about our service. We are pleased that our team managed to make your stay an excellent one. We will be delighted to share your feedback with the team. We look forward to your next visit. Best...

Reviewed 1 week ago via mobile

We stayed for one night to celebrate my birthday and it was really amazing. From the time of arrival to departure we enjoyed a lot. Staffs are very amazing and professional and especially Moshim from front desk the way he delivered the service is truly amazing and a new memories added to book.

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Helpful?
Thank Mickey M
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Mickey M, Thank you very much for posting about your experience with our hotel. It is our pleasure to take care and serve our guests. And we are so pleased to hear that you enjoyed our services. We look forward to continuing in making your stay a most enjoyable one! Best Regards, Holiday Inn Abu Dhabi Downtown Team

Reviewed 1 week ago

the services along with the hotel were upto the mark.Honestly i was not expecting such great services from holiday inn as there are many other good hotels in town but i was like wth lets try it this time but after visiting and spending two nights over there i am there permanent customer now.whenever i plan to visit abu dhabi...

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Helpful?
Thank Shariq W
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Shariq W, Thank you for taking the time to post a review about your recent stay. Your warm comment about our hospitality and service is highly appreciated and a true motivation boost to our team. I am happy to read that you have enjoyed your stay with us. It was a true pleasure to have you with us, and...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

1. Reception - Best reception from all stuff in the Lobby Ground Floor, warm welcoming, helpful and polite. 2. House Keeping - At its Best well done Mr. Pradeep Singh 3. Food - Very Fresh, though I am not a fan of Sea Food, so i would say moderate, cause variety to carter for Western Menu is missing. 4. Gym...

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Helpful?
Thank machonas2003
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear machonas2003, Thank you for taking the time to write a review of your stay. We greatly appreciate your comments about the hotel’s facilities, staff and food. We will be delighted to share your feedback with the management and colleagues. We look forward to welcoming you again in the near future. Best Regards, Holiday Inn Abu Dhabi Downtown Team

London, United Kingdom
Reviewed 3 weeks ago

The hotel was nice and clean. The staff were extremely friendly and welcoming. They addressed all our needs and answered all our queries well. Breakfast had lots of variety and the hotel had good facilities (gym, swimming pool, sauna etc). Would definitely stay here again.

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Helpful?
Thank farhana100
IHG_AUHDTWN, Public Relations Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Guest, Thank you for your review on TripAdvisor, we are delighted to learn of your positive experience during your recent stay with us. I have shared your feedback with our colleagues, who thank you and look forward to welcoming you back soon! Best Wishes, Marina Milic PR & Marketing Manager

Reviewed 4 weeks ago

I was surprised the staff presenting hospitality incomparable with any other stay in UAE. Enjoyed the whole week like stay at home. Free WIFI, Valet parking, housekeeping and kind staff make me so happy.

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Helpful?
Thank Rajasekaran A
IHG_AUHDTWN, Public Relations Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear Rajasekaran A, Thank you for taking the time to write your review on TripAdvisor, we are delighted to hear of your positive experience. Thank you for commending our friendly colleagues and top class services, and we look forward to welcoming you back soon. Best Wishes, Marina Milic PR & Marketing Manager

Dubai, United Arab Emirates
Reviewed 4 weeks ago

it was a fantastic stay! the night was full of fun. the whole stay great from reservation, doorstep of the hotel all the way to my room. i would like to give a thumbs up to Ms. Enna who assist me with my request super friendly and she provide me all the info. with regards to the hotel service. Concierge...

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Helpful?
Thank patearl26
AUH_DTWN, Manager at Holiday Inn Abu Dhabi Downtown, responded to this review

Dear patearl26, Thank you for choosing Holiday Inn Abu Dhabi Downtown and for taking the time to write a review of your stay. We are happy that you had a fantastic stay. We are pleased with your feedback about our colleagues which we really take great pride of. Thank you and we look forward to welcoming you back in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Abu Dhabi, the Holiday Inn Abu Dhabi Downtown offers a dynamic destination for business and leisure travellers. Indulge in the unique pleasures of Abu Dhabi hotel rooms and suites appointed with every imaginable comfort and amenity - the ideal choice for stays of a night, a week, or more. ... more   less 

Additional Information about Holiday Inn Abu Dhabi Downtown

Address: Abu Dhabi Sheikh Zayed Bin Sultan St 7th) | P.O. Box 32430, Abu Dhabi 32430, United Arab Emirates (Formerly Sands Hotel Abu Dhabi)
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $75 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Abu Dhabi Downtown 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Sands Hotel Abu Dhabi
Hotel Style:
#21 Business Hotel in Abu Dhabi
#34 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Abu Dhabi Downtown staff and other travelers.
7 questions
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Wallsend, United Kingdom

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Questions? Get answers from Holiday Inn Abu Dhabi Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Always ask stuff for what you are looking for”
 of 5 bubbles machonas2003, 1 week ago | Read review
“higher flooe corner end room”
 of 5 bubbles patearl26, 4 weeks ago | Read review
“Rooms not close to the elevators having less noise.”
 of 5 bubbles kmiesseler, Dec 7, 2016 | Read review
“Ensure that the air condition works and that the room does smell like smoke if you are an non smoker.”
 of 5 bubbles timothy120, Nov 14, 2016 | Read review
“backside room”
 of 5 bubbles mohammadf828, Oct 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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