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Copthorne Downtown

Zayed 1st Road Electra Street, Abu Dhabi 32430 United Arab Emirates
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Traveler (289)
Room & Suite (64)
Dining (34)
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About

#52 of 148 hotels in Abu Dhabi
Location
4.6
Cleanliness
4.6
Service
4.7
Value
4.6
Travelers' Choice
Located in the heart of the city, Copthorne Downtown is the ideal place for a city break in the capital. Combining contemporary design, sophisticated facilities, and friendly world class service, the hotel welcomes business and leisure travelers, who can enjoy the ideal proximity to major commercial centres, tourist attractions and shopping malls. The hotel features 194 spacious guest rooms, 16 sophisticated suites, and 31 full-serviced apartments, offering ultimate comfort and convenience while boasting views of prominent city landmarks. Copthorne Downtown is also proud to offer a Kids Eat and Stay Free policy, which is the perfect choice for families.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Kids stay free
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Rooftop pool
Outdoor pool
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Housekeeping
Interconnected rooms available
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Arabic, Filipino, Hindi
930Reviews14Q+A100Room tips
Traveler rating
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Inspire01177528066 wrote a review Yesterday
1 contribution
For cheap and convenient stay from booking.com, walking distance access to malls, shops, pharmacy's, restaurants and etc. this place is good though there is no nice views around. Staffs are friendly and approachable, Facilities are small but clean.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Facilities are small but accessable with a long time durations.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ashley C wrote a review Apr 14
1 contribution
I booked on the 12 of April and check out at 13 April through booking . Com for twins bed with the bath tub because of tiredness I show to the reception that booking and they bring us to the room when I waked up and double check it's not the one I requested they give us a same premium room but not the one we book , no tissue in the counter table they know 2 people will come the disposable slipper is one I dialled 0 and connect to uncharged in evening shift and he told me it's my mistakes, when we reached there automatic I told them the upgrade as this is one of my priviledge , he told me maybe it's my mistakes instead he apologized for the inconvenienced he was twisting the scenario, I told him I will go down to the reception and make scene and he think it in a wrong way with high voice I go down and speaked to the lady in the reception and asking him they didn't show him to me, of course when u go to reception the other guests will come and see me complaining , I want to prevent the scene like that, I speaked to the manager in charge and in behalf of his colleague he apologies, he want as to change in the suite room until 3pm that supposed to be my check out is 2pm what I will do for 1 hour then so I didn't accept it before we leave I want to swim in the pool and I didn't do why because a lot of guests in the pool with kids and they fixing some live wire problem under the water in front of the guests supposed to be they need to close it for the meantime and fixed the problems not in front of their guests. When I go down I speaked to him and show the other hotel we visit how they accommodated us , and do u believe he endorsed me the other hotel that to market his own hotel the fact that he is working there as a manager.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip: Check and observed the reviews from the traveller before u book...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne Downtown, Other at Copthorne Downtown
Responded 3 days ago
Dear Ashley C , Thank you for taking the time to leave a review regarding your recent stay at our hotel. We apologize that your experience with us did not meet your expectations. We appreciate your honest feedback and will share it with our team to improve our services and ensure that future guests have a better experience. We hope that you will consider staying with us again in the future so that we can make things right and provide you with the excellent service that you deserve. Thank you again for your feedback. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aiza Stevanovic wrote a review Apr 14
Cacak, Serbia16 contributions3 helpful votes
We had a lovely staycation at Copthorne Downtown with my family. The gym and pool were great for relaxing, and the hotel's all-day dining restaurant was charming. The room was really clean and pretty and had all I needed. The staff were very professional and attentive to detail. We were even able to enjoy a later check-out, which was a nice bonus. My toddler especially enjoyed the pool, despite it being primarily for adults. They also offer swimming classes and personal training sessions at the gym. The location was convenient for getting around the Abu Dhabi downtown easily. Overall, a very enjoyable experience!
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne Downtown, Other at Copthorne Downtown
Responded 4 days ago
Dear Virtual A, Thank you so much for taking the time to share your positive experience with us! We're thrilled you had a fantastic stay at Copthorne Downtown. Your kind words and support mean the world to us. Our team works hard to provide top-notch service and create memorable moments for our guests, and it's wonderful to know that we succeeded during your visit. Your satisfaction is our greatest reward. We look forward to welcoming you back in the future and continuing to exceed your expectations. Thanks again for choosing Copthorne Downtown, and we hope to see you again soon. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lusy Y wrote a review Apr 14
2 contributions
We really loved our staying here. Unfortunately we didn’t stay here for a long time but next time definitely we will come here again. The staff was excellent. The receptionists were very helpful and answered all our questions. And big thanks to Vineesh, Allen and Albert. They were really helpfully and friendly. So this is definitely the best hotel❤️
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne Downtown, Other at Copthorne Downtown
Responded 4 days ago
Dear Lusy Y, Thank you so much for taking the time to share your positive experience with us! We're thrilled you had a fantastic stay at Copthorne Downtown. Your kind words and support mean the world to us. Our team works hard to provide top-notch service and create memorable moments for our guests, and it's wonderful to know that we succeeded during your visit. Your satisfaction is our greatest reward. We look forward to welcoming you back in the future and continuing to exceed your expectations. Thanks again for choosing Copthorne Downtown, and we hope to see you again soon. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Buena M wrote a review Apr 13
1 contribution
Overall, this hotel is great! Spacious and clean rooms plus a nice-smelling hallway, can’t complain. They’ve got nice & friendly staff, too, so assistive. Hadn’t encountered anyone & anything unpleasant during my 3-day stay. Special thanks to Mr. Sankar at the restaurant and Sir Allan at the Concierge. Have no regrets staying here. Will definitely choose this hotel again in the future. Worth it!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne Downtown, Other at Copthorne Downtown
Responded 4 days ago
Dear Buena M, Thank you so much for taking the time to share your positive experience with us! We're thrilled you had a fantastic stay at Copthorne Downtown. Your kind words and support mean the world to us. Our team works hard to provide top-notch service and create memorable moments for our guests, and it's wonderful to know that we succeeded during your visit. Your satisfaction is our greatest reward. We look forward to welcoming you back in the future and continuing to exceed your expectations. Thanks again for choosing Copthorne Downtown, and we hope to see you again soon. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rich wrote a review Apr 12
2 contributions
It was a very quick and easy check-in. The premium suite was huge and really caters to a family witha toddler and nanny. The breakfast food was okay, better than other hotels. Basheer was very attentive and made sure we have everything we need.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne Downtown, Other at Copthorne Downtown
Responded 4 days ago
Dear r1chdee, Thank you so much for taking the time to share your positive experience with us! We're thrilled you had a fantastic stay at Copthorne Downtown. Your kind words and support mean the world to us. Our team works hard to provide top-notch service and create memorable moments for our guests, and it's wonderful to know that we succeeded during your visit. Your satisfaction is our greatest reward. We look forward to welcoming you back in the future and continuing to exceed your expectations. Thanks again for choosing Copthorne Downtown, and we hope to see you again soon. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunshine17362221791 wrote a review Apr 11
2 contributions
Good hotel and it’s near the downtown of Abu Dhabi. You can literally go anywhere by feet. I also need to thank Asen, he makes my stay there comfortable and always willing to help. Breakfast there is also great! Highly recommended this hotel to anyone who’s interested in traveling Abu Dhabi.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne Downtown, Other at Copthorne Downtown
Responded 4 days ago
Dear Sunshine17362221791, Thank you so much for taking the time to share your positive experience with us! We're thrilled you had a fantastic stay at Copthorne Downtown. Your kind words and support mean the world to us. Our team works hard to provide top-notch service and create memorable moments for our guests, and it's wonderful to know that we succeeded during your visit. Your satisfaction is our greatest reward. We look forward to welcoming you back in the future and continuing to exceed your expectations. Thanks again for choosing Copthorne Downtown, and we hope to see you again soon. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ramiz h wrote a review Apr 10
Doha, Qatar3 contributions
Excellent value for money everything is as much expected and I appreciate the staff too much specially Basheer in the food and beverage section and Allan on the concierge service last and everyone actually was so welcome and nice the place was clean and the services are great I will definitely highly recommend this hotel to anyone . I went there with my two kids and wife the place was spacious and food was great
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne Downtown, Other at Copthorne Downtown
Responded 4 days ago
Dear ramiz h, Thank you so much for taking the time to share your positive experience with us! We're thrilled you had a fantastic stay at Copthorne Downtown. Your kind words and support mean the world to us. Our team works hard to provide top-notch service and create memorable moments for our guests, and it's wonderful to know that we succeeded during your visit. Your satisfaction is our greatest reward. We look forward to welcoming you back in the future and continuing to exceed your expectations. Thanks again for choosing Copthorne Downtown, and we hope to see you again soon. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anna Y wrote a review Apr 8
1 contribution
Very nice hotel, clean, Calm stayed here for 5 nights, Room was clean everyday cleaning service Super Location super professional staff Breakfast was super Dinner was interesting Very good chose for Family travelling I liked Ablushek’s omlets 😄
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne Downtown, Other at Copthorne Downtown
Responded 4 days ago
Dear Anna Y, Thank you so much for taking the time to share your positive experience with us! We're thrilled you had a fantastic stay at Copthorne Downtown. Your kind words and support mean the world to us. Our team works hard to provide top-notch service and create memorable moments for our guests, and it's wonderful to know that we succeeded during your visit. Your satisfaction is our greatest reward. We look forward to welcoming you back in the future and continuing to exceed your expectations. Thanks again for choosing Copthorne Downtown, and we hope to see you again soon. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ssatheesh81 wrote a review Mar 2024
Fahaheel, Kuwait1 contribution
Good Service, calm, Clean, pleasant stay at centre of all Access. Breakfast good and lots of variety and good service. Room was so good and spacious,, Neatly maintained and good Room service. Overall Good. Thank you.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Copthorne Downtown, Other at Copthorne Downtown
Responded 2 weeks ago
Dear ssatheesh81 , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$50 - $84 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sands hotel abu dhabi
FORMERLY KNOWN AS
Holiday Inn Abu Dhabi Downtown
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
241
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COPTHORNE DOWNTOWN $46 ($̶1̶9̶6̶) - Updated 2024 Prices & Hotel Reviews - Abu Dhabi, United Arab Emirates

Frequently Asked Questions about Copthorne Downtown
Which popular attractions are close to Copthorne Downtown?
Nearby attractions include State Of Art Jewellery Designers LLC (0.3 miles), World Trade Center Mall (0.7 miles), and Khalifa Jewellery (0.6 miles).
What are some of the property amenities at Copthorne Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Copthorne Downtown?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Copthorne Downtown?
Yes, free parking, street parking, and valet parking are available to guests.
What are some restaurants close to Copthorne Downtown?
Conveniently located restaurants include Mosaic Restaurant - Al Najda, Market Kitchen, and Pj O'reilly's.
Are there opportunities to exercise at Copthorne Downtown?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Copthorne Downtown have airport transportation?
Yes, Copthorne Downtown offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Copthorne Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Copthorne Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Copthorne Downtown?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.
Are there any historical sites close to Copthorne Downtown?
Many travelers enjoy visiting Qasr Al Hosn (1.0 miles), Heritage Village (2.5 miles), and Dhafeer Fort (1.2 miles).