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Sheraton Khalidiya Hotel

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Sheraton Khalidiya Hotel
Sheraton Khalidiya Hotel
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300 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Leeds, England, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Your never too sure what you are going to get at this Sheraton. It is a little worn. The staff can be helpul and great (but also downright rude). The valets can be really good (but also a nightmare). The cafe can give you a briliant morning break or afternoon tea, but can also give you food poisoning from an... More 

Helpful?
Thank Maitland H
Abu Dhabi, United Arab Emirates
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I am so disappointed, when checking-in staff from reception seems forced to smile at their guests. Not friendly approached and very dry. Upon entering the room, it's big and clean but when I checked, there are some stuffs which are not there, like towels, electric kettle, cup, slippers that I need to call and request and took more than an... More 

Helpful?
Thank annaliza v
Liwa Oasis, United Arab Emirates
1 review
1 of 5 stars Reviewed 2 weeks ago

Service and the hotel as a whole lousy level and dignifying the name and biography of Sheraton ancient, bathrooms too bad, the label's direction of Mecca in the 1515 room to reverse the trend in the 1516 room, the sound conditioner very high, the swimming pool is not clean, for this and other reasons the occupancy rate at the hotel... More 

Review collected in partnership with Amoma.com

Helpful?
Thank J6124VDmohameda
1 review
3 of 5 stars Reviewed 3 weeks ago

i stayed here 2x already still the service is poor no enough towel,complimentary water was not standard limited only per day, charger available in case of emergency atleast have usb port to connect,housekeeping is poor need to train the staff how to clean properly the molds are not remove in the wall its slimmy,hairs on the floor.receptionist are friendly the... More 

Helpful?
Thank hasishan
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Hasishan, Firs of all, thank you for being a patron of Sheraton Khalidiya Hotel and for taking the time to share your experience with us.We are pleased you found our staff helpful and proactive. We will certainly let them know how much of an impact they made on your experience. Furthermore, we made a diligent note of your concerns.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 11, 2016 via mobile

The WiFi doesn't work and their assistance was useless and took long. The bathroom looked old and had a bad smell when I first entered. The staff are friendly though that seems to be the only good thing about the stay. I'd say it's a 3 star hotel.

Helpful?
Thank Saeed A
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Saeed A, Thank you for taking the time to review our property. We are really glad you enjoyed the friendliness of our staffs .Our team tries to excel everyday delivering a high level of service to meet our guests expectation. Furthermore, we make a diligent note regarding the cleanliness and internet issue. Rest assured that it will be communicated... More 

Berkshire, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 10, 2016

We stayed here for 2 nights in November for the Grand Prix and were under no illusion that this wasn't a 5 star hotel - we will paid a lot but I know that all hotels are more expensive during the Grand Prix. The hotel had a lot of construction work going on outside the front of it and it... More 

Helpful?
Thank Jessica C
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Jessica C, Thank you very much for taking the time to share your experience with us. Please accept our sincere apology for the inconvenience you may have faced . Feedback such as yours allows us to continuously work on different issues to increase customer satisfaction, therefore we really appreciate you bringing those main issues to our attention . Please... More 

Dubai, United Arab Emirates
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 4, 2016

We were there for a short overnight stay. Hotel was in a perfect location for us and Khalidiya mall is in walking distance as well as a few other food options. Hotel staff were friendly and courteous. 3rd Avenue bar is a decent sports bar to catch a game on TV. Rooms itself are fine. Things are a bit dated,... More 

Helpful?
Thank Allan_Feather
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Allan_Feather, Thank you for taking the time to review our property and letting us know how much you enjoyed your recent experience. Many people don't know Sheraton Khalidiya Hotel offers a full service. We are really glad you enjoyed our full service and other facilities. Our team tries to excel everyday delivering a high level of service to ensure... More 

Hartlepool, United Kingdom
Level Contributor
279 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
2 of 5 stars Reviewed June 16, 2016

I have always stayed at The Sheraton Corniche but decided to give this hotel a try. HUGE mistake. Checked in at 4.00 am and immediately hit with " early " check in charges. Straight to bed as I was exhausted after a seven hour flight followed by a two hour bus ride. I woke up at 10.30am and rang to... More 

Helpful?
Thank Mitchsan
SheratonAlkhalidiya, Manager at Sheraton Khalidiya Hotel, responded to this review

Dear Mitchsan, Thank you for taking time in writing a review in TripAdvisor. We apologize for the unpleasant issue happened during your first day stay. Your comments had been forwarded to the concerned departments and we hope all issues have been sorted out by now and you are having a quiet and relaxing stay with us. Please feel free to... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 11, 2016 via mobile

A very freindly staff. Night manager was amazing he arranged a very nice setup for our stay. Cant remember hia name but he is a tall egyption man. Only annoying thing was there was some construction work going on because of that i woke at 8 am beside that all was good. Breakfast chef were very freindly.

Helpful?
Thank Zunair Z
Melbourne, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 7, 2016

We had a very pleasant stay in this hotel with 2 adjoining rooms on a high floor. Although we were facing the street, the rooms were very comfortable and clean. The location is very convenient as its close to the Corniche beach, Khalidiya Mall and other places in the city. Staff were very friendly and polite...special mention to Mr Abdullah... More 

Helpful?
Thank Romy16
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Downtown Sheraton Khalidiya
Downtown Sheraton Khalidiya
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Khalidiya Hotel, Abu Dhabi is a luxury hotel located in the heart of the Abu Dhabi the capital where luxury and style are mixed with traditional values of hospitality and respect. The hotel has close proximity to the "Corniche" which is one of the main attractions of the capital as well as close to the main business districts and the famous shopping malls such as Abu Dhabi Mall, AlKhalidiyah Mall which makes it a perfect venue for leisure and business travellers. After going through a major renovation, this luxurious boutique hotel welcomes the travellers with home away from home feeling. Our 284 guest rooms with state of the art technology, wireless Internet in a cozy and chic furniture will ensure that you will have the real Sheraton experience with us. Other facilities and features which include a rooftop swimming pool, fitness center is a great option to re-energize and rebuild your body during your stay. ... more   less 

Additional Information about Sheraton Khalidiya Hotel

Address: Khalidiya Zayed The First St, Abu Dhabi 6727, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $51 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Khalidiya Hotel 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi
Abu Dhabi Sheraton
Hotel Style:
#75 Luxury Hotel in Abu Dhabi
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