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Sheraton Khalidiya Hotel

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Sheraton Khalidiya Hotel
Sheraton Khalidiya Hotel
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305 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Dubai, United Arab Emirates
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Being a long term tenant at this property I am obliged to mention that the hospitality is of top standard, thanks to the hard working crew who work hard in peak summers and still keep the smile. One gets a feeling that every person in the hotel is so motivated to serve at his/her best. Skillful team with all requisite... More 

Helpful?
Thank jaidevforever
SheratonAlkhalidiya, Sheraton Khalidiya HOtel at Sheraton Khalidiya Hotel, responded to this review

Dear Jaidevforever, Thank you so much for choosing Sheraton Khalidiya Hotel as your accommodation during your recent visit to Abu Dhabi! We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. We will share your comments with the team and I know they will... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great service and restaurant, rich breakfast and many kinds of meals are available, dinner is different story as it's amazing, for dinner there's two days a week that they give sea food and grilled meals, near to beach by five minutes walking, I highly recommend it.

Helpful?
Thank Saad L
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Saad L, Thank you for sharing your wonderful review. We are thrilled to know about your amazing experience. We are very happy to note your comments about the room, the cuisine and the great service of the staffs. It is indeed amazing and overwhelming to learned that we met your expectations. We are looking forward to welcome you as... More 

Nelson, Nelson, New Zealand
Level Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We asked the team at this hotel quite a lot and they never once complained at were able to provide assistance for everything we required. While the hotel is starting to show it's age I would recommend it and stay there again simply because of the the very supportive team.

Helpful?
Thank Nigel C
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Nigel C, Many thanks for your great review. We are delighted to know that you enjoyed your stay. We will definitely share your feedback with all staff. Your comments will surely bring smile on their faces and help them become more motivated. It is our great pleasure to assist you and hope we will be lucky to have you... More 

Dubai, United Arab Emirates
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Well, I stayed there for one night. Everything was going smooth till the following day. I completed the check out formalities and did check out at 12:30 pm and came to office. Got call from front desk officer that they have found something broken in the room. Shockingly I asked what was that (as I was the only person in... More 

Helpful?
Thank amprock123
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Amprock123, Thank you for your recent stay in Sheraton Khalidiya Hotel. Please accept our sincere apologies for the lack of customer service you experienced during your check out process and we take full responsibility for the difficulties with this team member. We can assure you that this is definitely not to our standard. Be rest assured that we will... More 

Travelers are raving about these Abu Dhabi hotels

Leeds, England, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Your never too sure what you are going to get at this Sheraton. It is a little worn. The staff can be helpul and great (but also downright rude). The valets can be really good (but also a nightmare). The cafe can give you a briliant morning break or afternoon tea, but can also give you food poisoning from an... More 

Helpful?
Thank Maitland H
Abu Dhabi, United Arab Emirates
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 22, 2016

I am so disappointed, when checking-in staff from reception seems forced to smile at their guests. Not friendly approached and very dry. Upon entering the room, it's big and clean but when I checked, there are some stuffs which are not there, like towels, electric kettle, cup, slippers that I need to call and request and took more than an... More 

Helpful?
Thank annaliza v
SheratonAlkhalidiya, Sheraton Khalidiya hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Annaliza, Thank you for your review and we are certainly disturbed to read your review, particularly when one of our guest comments is the friendliness of our team. We made a diligent note and shared this with our whole team to investigate what has happened. Glitches do happen and we believe that it is how you deal with these... More 

Liwa Oasis, United Arab Emirates
1 review
1 of 5 stars Reviewed August 16, 2016

Service and the hotel as a whole lousy level and dignifying the name and biography of Sheraton ancient, bathrooms too bad, the label's direction of Mecca in the 1515 room to reverse the trend in the 1516 room, the sound conditioner very high, the swimming pool is not clean, for this and other reasons the occupancy rate at the hotel... More 

Review collected in partnership with Amoma.com

Helpful?
Thank J6124VDmohameda
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear J6124VDmohameda, We would first like to start by extending our most sincere apology for the inconvenience you experienced during your visit. This certainly is not an example of the standards we hold ourselves to. We can assure you, your concerns have been forwarded to our respected management teams in an effort to improve our practices. We hope that you... More 

1 review
3 of 5 stars Reviewed August 6, 2016

i stayed here 2x already still the service is poor no enough towel,complimentary water was not standard limited only per day, charger available in case of emergency atleast have usb port to connect,housekeeping is poor need to train the staff how to clean properly the molds are not remove in the wall its slimmy,hairs on the floor.receptionist are friendly the... More 

Helpful?
Thank hasishan
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Hasishan, Firs of all, thank you for being a patron of Sheraton Khalidiya Hotel and for taking the time to share your experience with us.We are pleased you found our staff helpful and proactive. We will certainly let them know how much of an impact they made on your experience. Furthermore, we made a diligent note of your concerns.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 11, 2016 via mobile

The WiFi doesn't work and their assistance was useless and took long. The bathroom looked old and had a bad smell when I first entered. The staff are friendly though that seems to be the only good thing about the stay. I'd say it's a 3 star hotel.

Helpful?
Thank Saeed A
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Saeed A, Thank you for taking the time to review our property. We are really glad you enjoyed the friendliness of our staffs .Our team tries to excel everyday delivering a high level of service to meet our guests expectation. Furthermore, we make a diligent note regarding the cleanliness and internet issue. Rest assured that it will be communicated... More 

Berkshire, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 10, 2016

We stayed here for 2 nights in November for the Grand Prix and were under no illusion that this wasn't a 5 star hotel - we will paid a lot but I know that all hotels are more expensive during the Grand Prix. The hotel had a lot of construction work going on outside the front of it and it... More 

Helpful?
Thank Jessica C
SheratonAlkhalidiya, Sheraton Khalidiya Hotel at Sheraton Khalidiya Hotel, responded to this review

Dear Jessica C, Thank you very much for taking the time to share your experience with us. Please accept our sincere apology for the inconvenience you may have faced . Feedback such as yours allows us to continuously work on different issues to increase customer satisfaction, therefore we really appreciate you bringing those main issues to our attention . Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Downtown Sheraton Khalidiya
Downtown Sheraton Khalidiya
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Khalidiya Hotel, Abu Dhabi is a luxury hotel located in the heart of the Abu Dhabi the capital where luxury and style are mixed with traditional values of hospitality and respect. The hotel has close proximity to the "Corniche" which is one of the main attractions of the capital as well as close to the main business districts and the famous shopping malls such as Abu Dhabi Mall, AlKhalidiyah Mall which makes it a perfect venue for leisure and business travellers. After going through a major renovation, this luxurious boutique hotel welcomes the travellers with home away from home feeling. Our 284 guest rooms with state of the art technology, wireless Internet in a cozy and chic furniture will ensure that you will have the real Sheraton experience with us. Other facilities and features which include a rooftop swimming pool, fitness center is a great option to re-energize and rebuild your body during your stay. ... more   less 

Additional Information about Sheraton Khalidiya Hotel

Address: Khalidiya Zayed The First St, Abu Dhabi 6727, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $66 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Khalidiya Hotel 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi
Abu Dhabi Sheraton
Hotel Style:
#70 Luxury Hotel in Abu Dhabi
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