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Sheraton Abu Dhabi Hotel & Resort

Corniche Road, Abu Dhabi 640 United Arab Emirates
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Guests1 room, 2 adults, 0 children
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$133
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Traveler (1075)
Room & Suite (290)
Pool & Beach (162)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Public wifi
Paid wifi
Internet
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
Concierge
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Smoking rooms available
Private balcony
Room service
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Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Hotel links
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1,966Reviews141Q+A100Room tips
Traveler rating
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  • 74
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Popular mentions
Royal sweet booked via Expedia as could not contact hotel direct or via Marriott Bon boy Room leaking water Carpets smell due to water leaks Room very tired Reception staff appalling customer service Concierge very friendly Pool and restaurant staff very polite Took money off card without permission Luggage left in lobby unattended Let hotel know - they thanked us and said look forward to seeing us again 😟 Loyal customers for years - not to be returning 😔
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Its christmas, i am very happy to spend the night here and celebrating christmas eve alone and because its my firstime to be away with my family in this kind of event, i am totally overwhlemed and relax, the hotel ambience made me feel wlecome, happy and christmas spirit was good. Hotel room is good and perfect. I really enjoyed my stay here.
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Response from ManagerADNH, Front Office Manager at Sheraton Abu Dhabi Hotel & Resort
Responded 2 days ago
Dear Valued Guest, Thank you very much for sharing your feedback with us. Your comments are highly appreciated and we sincerely hope welcoming you back in the near future. With best regards, Diana Martinet
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We got a weekend stay as a gift from our friends, enjoyed the pool which is really nice, with a pool bar that is decent, beach has some construction next to it so we were mostly around the pool Breakfast is good, there are plenty of choices. Room is very small, with damp smell, leaking A/C and not really sound proof so the noise from around can be heard at all times (including talking, doors in the hallway, walking on floor above..) All mentioned above would deserve a fair review, although expected more from a 5 star property, but there are two things that downgrade the rating. As mentioned, we got the stay as a present, and it was bought through groupon which was mentioned by the staff each time we had an interaction, no reason for that really, i don't think there should be a difference between direct, or groupon booking. Last, and worse experience was with the valet parking, our car was returned to us completely dirty, from the roof down with a comment that "someone was probably watering plants next to it", that was a huge disappointment to get your car back in that condition, we came there with a clean car, so at least we could have been told that the car will be left outside, and that it might get completely dirty during the process, i would park the car myself on the nearby parking lot.
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Response from ManagerADNH, Front Office Manager at Sheraton Abu Dhabi Hotel & Resort
Responded 2 days ago
Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. As we are committed to deliver exceptional service every time, we are in daily process of improving our standards and our guests’ expectations. Therefore, we regret to know that our room condition did not meet your expectations. Also, we would like to assure you that all our guests are important to us regardless of the source of booking. In regards to the Valet Parking feedback, we sincerely apologize for the incident you have faced. Please rest assured that your comments will be addressed to the concern teams to ensure that such shortcomings will not happen again. Once again, we thank you for bringing your concern to our attention and despite the above, we hope to get the opportunity to welcome you back to Sheraton Abu Dhabi Hotel & Resort. Please do not hesitate to contact me if I could be of further assistance during your future visits. With best regards, Diana Martinet
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We stayed here for 3 nights for our 30th wedding anniversary. The hotel arranged a cake and fresh fruit to be delivered, which was a nice touch. We were given room with a sea view room but most of the rooms have a small balcony and a tiny view of the pool and beach. The rooms are not too big average sized, and the bathroom is large but is placed along a corridor with the separate shower and bathtub placed across each other. The beach on the other hand is not as we expected its a tiny lagoon which is overlooked by a huge building. We asked for our booking to be cancelled to try and book else where but it took ages for the hotel and our booking service to sort it out it was just easier to stay there. ON the plus side they offer shuttle service to Abu dhabi mall and return a couple times a day, the location of hotel is good right at the edge of the Cor-niche and near to the town and Madinat Zayed market. I would recommend a shuttle service to the beach. Check in and check out was quick,
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We had a pleasure to dine at this beautiful place and we were extremely delighted by the experience and the services of some incredible staff like Aku and Trainee Palden. Simply scintillating and absolutely passionate about what they do. Such moments and experiences are hard to be forgotten. See u soon.!
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Response from ManagerADNH, Rooms Division Manager at Sheraton Abu Dhabi Hotel & Resort
Responded 1 week ago
Dear Valued guest, Thank you for sharing your feedback regarding your experience in our hotel especially your comments about the service provided by Aku and Palden. We truly hope having another opportunity to serve you again in the near future. Best regards, Diana Martinet
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PRICE RANGE
$74 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton abu dhabi hotel abu dhabi, sheraton abu dhabi hotel and resort, abu dhabi sheraton
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
272
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