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Sheraton Abu Dhabi Hotel & Resort

#42 of 128 Hotels in Abu Dhabi
Certificate of Excellence
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Sheraton Abu Dhabi Hotel & Resort
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1,209 Reviews from our TripAdvisor Community

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Showing 878: English reviews
Lubbecke, Germany
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were on vacation in july 2016 and had never been before to the Emirates, so we didn't know what to expect, but when we entered the hotel we felt comfortable immediately! Every single aspect was really positive, the beach area, the pools, the room we had our stay in. The single big king-size bed without a column in the... More 

Helpful?
Thank dieterpetkau
Abu Dhabi, United Arab Emirates
Level Contributor
133 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I love the concept of open air movie nights in nice weather and then moving them to indoors during summer. But this allows us to bring our noisy kids to watch a movie, which is difficult to do in a movie theater. Nobody minds the extra noise here as all the the kids there are the same. I loved the... More 

Helpful?
Thank SunnyMehta003
Copenhagen, Denmark
1 review
2 of 5 stars Reviewed 6 days ago NEW

Lowcostholiday could not pay because they went bust. So was expecting help from the hotel but they gave me a price that was more expensive than the one i had ordered through lowcostholiday. I told them that i had lost my money ordering the hotel before and if they could give me helping on the way.

Helpful?
Thank Umran K
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Umran, Thank you for posting your review. I am sincerely sorry that you went through this upsetting experience with your travel agency. It is always our priority to assist our guests and provide them the best possible solutions to their problems. I have spoken to the front office team and I understand that they did their utmost to accommodate... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hotel was excellent very family friendly, the room was very clean a little on the small side but we didn't care to be honest, staff all very friendly from the waiting staff and the restraunt duty managers who were very polite to us and our daughter looking after all her needs, Shane in the reception was she very nice and... More 

Helpful?
Thank Stevie A
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Mr. Adams, Thank you for taking the time to share a wonderful review about us. I am delighted to read that you and your family had a pleasant time. Shane is a lovely person who is always ready to welcome our guests with a smile. I am very pleased that she made such a good impression. We are running... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Sheraton is one of the excellent hotel and resort that you can find in abu dhabi. Very relaxing and refreshing. Rooms are well maintained especially the bathroom. Nice interiors and beddings. The staffs are properly trained and very accomodating. They provide quick and very good customer service. They satisfy your needs and make you feel welcome with the hotel. The... More 

Helpful?
Thank Bonbon2295
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback and choosing to stay with us to celebrate your birthday. The guest services team works very hard to ensure that all requests from our guests are fulfilled. Your kind comments about Chenee and the team are greatly appreciated. They truly are the heart and soul of this hotel... More 

Salalah, Oman
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Company put me up in the hotel until an apartment became available. My first week was during Eid. The staff was very good. Room was very good as well but if u need different pillows make sure you ask for them. The restaurants were good. The pub around the building isn't bad but if you are a nonsmoker it might... More 

Helpful?
Thank Keith S
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Keith, Thank you for taking the time to write a review about us on TripAdvisor. It is wonderful to read that you enjoyed your experience and that our facilities met your expectations. I appreciate your concerns about the valet parking. While space is indeed limited, we do our very best to ensure that our customers are not inconvenienced. Eid... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here between the 9-15th July. What an amazing place to stay. The food is excellent quality and very delicious. The buffet selection in the Flavours Restaurant is extensive. Breakfast was extremely good in particular. The Staff at the Sheraton will help you in any way possible. They are very genuine in wanting to help you and all staff... More 

Helpful?
Thank YO L
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to share your wonderful review on TripAdvisor. I am very pleased that you enjoyed all aspects of your stay - from our restaurants and Club Lounge to the pools and resort facilities. Most importantly, thank you for highlighting the hard work of our team. Ahmed has been with us for a long... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely hotel, very well taken care of. Beautiful setting with the pool and the small beach. Staff is very friendly and helpful, especially the older man down at the pool entrance where they hand out towels. Great bed and bathroom. They organize special nights with entertainment. What I did not like was the staff at the pool trying to sell... More 

Helpful?
Thank Nathalie V
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Nathalie, Thank you for posting a review about us on TripAdvisor. December is a lovely time of year to visit Abu Dhabi, the city is booming with activities and the weather is very pleasant. I am happy that you enjoyed your family stay. Thank you for also commending our staff – rest assured I have shared your kind words.... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

All is too small and old : the resort, the bedroom, the beach and there is no balcony. Very disappointed. The view was not good. honestly,it was not a good stay. we decided to stay only the night in this resort for enjoying our stay in other beaches and hotels during the day

Helpful?
Thank Sebastien G
Emirate Of Abu Dhabi, United Arab Emirates
Level Contributor
117 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Sheraton hotel abudhabi is very old, it has been renovate but the décor is just too old, the service is average and the pool is awful a bunch of teenage boys ruined our stay. the food is overpriced to be honest.

Helpful?
Thank LifestyleMommy
ManagerSheratonAUH, Director of Marketing at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I am sorry that you did not enjoy your time in our resort. As you may notice reading other reviews, the majority of our customers list their time by the pool as the highlight of their stay. Our security personnel is always on hand to resolve... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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2-Bedroom Diplomatic Suite (61)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
al Mayass
al Mayass
Cuisines: Lebanese, Mediterranean, Middle Eastern, Halal, Armenian
La Mamma
La Mamma
Cuisines: Italian, Pizza, Mediterranean
Bravo
Bravo
Cuisines: European, Spanish
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay. ... more   less 

Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $63 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#20 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#39 Luxury Hotel in Abu Dhabi
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