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Novotel Abu Dhabi Gate

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#36 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Novotel Abu Dhabi Gate
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513 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Reviewed September 26, 2016 via mobile

I came here with my friend to spend a day in novotel.i really enjoyed the hospitality to staff ,rooms and pool .breakfast very good. Nd rooms is clean and tidy a specially room attendant arali is very good.i would highly recommend it .

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Helpful?
Thank santosh k
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Santosh K, Thank you very much for sharing this wonderful review from your recent experience at the Novotel Abu Dhabi Gate. We are happy to have been a part of this excellent service and will be glad to share your comment to Arali for his good work and we look forward to welcoming you back soon. Thanks and warm...

Reviewed September 25, 2016 via mobile

This is gret hotel.my room was large and comfteble.I m staying in pool sideand nice view this hotel very comfteble to stay.I m staying hear more than 1 week.my room was cleing Mr Arali.he is very friendly and profcssional.I like very much BBCResturent thank you

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Helpful?
Thank PABITRA A
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Pabitra A, It is lovely to hear that you have had a wonderful time with us with a large comfortable pool side room with a nice view at Novotel Abu Dhabi Gate. It will be my pleasure to convey your warm friendly comments to Mr. Arali for his professionalism and we look forward to your next visit to us....

Abu Dhabi, United Arab Emirates
Reviewed September 25, 2016

The Housekeeping Staff were the nicest and more efficient I have seen in a long time...! Especially HTWE and Santosh were the best...! I would highly recommend that they receive a proper reward for their superb service...!

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Helpful?
Thank JPL201609
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

JPL201609, Thank you for sharing this heartwarming review of your experience during your recent stay with us. We are so proud of our staff for their dedicated service and it will be my pleasure to share your comments to Santosh and HTWE for their superb service and we hope that your next visit will be as pleasant as the previous...

Reviewed September 24, 2016 via mobile

Well actually there are a lot of things to say about the services provided in the restaurant but i think i can shorten it in one word EXCELLENT. Especially the person named Sohail who's very friendly and knows how to do his things. I hope that I could see more people with his kind of personality. More power to guys.

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Helpful?
Thank Dustin Ken A
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Dustin Ken A, On behalf of the entire team I would like to thank you for sharing your lovely views about us and the excellent service provided by Sohail. We look forward to welcoming you back for another memorable experience at the Novotel Abu Dhabi Gate. Sincerely, Nicola Hochgruber General Manager

Reviewed September 24, 2016

hotel management have a good day we would like to thank the administration for hospitality. we have completed one year residence in Novotel Abu Dhabi gate hotel and want to thank service staff especially mr.ananth mr. surya for their interst especially department for its follow-up our comfort . thank you and good luck Mohamed alzaabi

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Helpful?
Thank Mohamed A
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Mohamed A, We are thrilled to read your wonderful reviews about our service, hospitality, management and the administration of our hotel. Comments like these, especially from a long staying guest like you make our work really worthwhile. It would be my pleasure to convey your gratitude to Mr. Ananth & Mr. Surya for looking after your comfort during the...

Dubai, United Arab Emirates
Reviewed September 23, 2016

we are a family of 4 and we love travelling. and we are regular novotel customers, and it really feels like home, but this one was not anything close to other novotels around the world. the only brilliant thing was the Moroccan bath, something worth to try. make sure you ask for Aisha.

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Helpful?
Thank hegh k
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Hegh K, I sincerely regret to hear that your stay was not what you had been experiencing before and I sincerely apologize for the inconvenience caused. We are pleased to know that your encounter with the Moroccan bath was worth the try and we hope that you will give us the opportunity to better serve you in the near...

Reviewed September 23, 2016 via mobile

Hotel service is so excellent...Hotel staff are so kind and frequently cleans the area like Mr. SURYA...they are also honest..even important things are scattered in the room they are always intact when you will return.Toiletries are regularly relaced and replenished and regularly cleaned even though it is still clean.Water supply is always available in the roomnand you can also ask...

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Helpful?
Thank Genesis A
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Genesis A, It is heartwarming to read the highlights of the genuine and friendly attitude that you have experienced at our hotel. We are very fortunate to have such hardworking and caring people like Mr. Surya working at the hotel where they show a genuine interest for our guests and a passion for their work and we hope your...

Reviewed September 23, 2016

I have been staying in NOVOTEL for almost a month, Its great place with gud atmosphere. Comments on house keeping really fabulous especially House keeper Anand kept my room neat & tidy. Quite jouful throughout my stay. The supervisor Amit was very helpful & making sure everything is perfect in my room.

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Helpful?
Thank Dinesh D
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Dinesh D, We are glad that you have had a pleasant stay with us. It will be my pleasure to convey your comments to Anand and Amit for their excellent service. Positive feedback from our guests always inspires us to provide superb customer service it will be our pleasure to welcome you back again soon. Thanks and warm regards...

Reviewed September 23, 2016 via mobile

Being someone that's lived here since March 2015, I believe that I am quite qualified to give a decent review of the property....I can't stop saying wonderful things about the housekeeping team (Emma and Aye) who clean my room everyday and I've never had any issues or anything come up missing. The management and staff are amazing Nicola, Diala, Rita,...

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Helpful?
Thank DanyII
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear DanyII, "Wow" what a awesome comment that you have made about the experience that you have had during your stay for almost 16 months with us. I am so happy to hear that we have made a atmosphere for you that it was more or less your home away from home. Let me have the opportunity of sharing your...

Dubai, United Arab Emirates
Reviewed September 22, 2016 via mobile

I've been staying here for a year, service was great but started to to fade after a while. Today I called the front desk panicking about a very strong "burning" smell and they took 30 minutes to respond! 30 minutes to respond to a fire! Really!! And the response was sending a maintenance guy! I checked out immediately! Very extremely...

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Helpful?
Thank Buthaina A
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Buthaina A, Thank you very much for sharing your views about the stay with us through Tripadvisor. I am extremely sorry about the above incident and from what I have been informed that it had been a cigarette smoke which has been detected and taken action of. Our manager has already spoken to you regarding same and it has...

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
The 4-star Novotel Abu Dhabi Gate hotel is ideally located at the end of the creek between Abu Dhabi Gate City and Bain Al Jessrain in Al Maqta area. Novotel Abu Dhabi Gate hotel offers the perfect stay for both business and leisure. ADNEC, Abu Dhabi Airport, Yas Water World, Ferrari World and Yas beach are all only 15-20 minutes from the hotel. Free high speed Wi-Fi is provided in all public areas and rooms Featuring 164 individually decorated modern yet spacious and comfortable superior rooms and 60 one bedroom suites with all kitchen facilities, 24-hour room service, minibar and safety deposit boxes. All rooms have a flat-screen LCD TV with satellite channels for in room entertainment Novotel also offers access to 7 meeting rooms, a 24-hour business center along with many dining experience in Belgian Cafe, Gabbiano Italian restaurant, Aroma cafe and Al Nasseem pool bar which features a hookah lounge and Arabic dining fare in the evenings. Horizon restaurant serves an extensive buffet breakfast with oriental specialties, and international buffet lunch and an Indian evening dinner buffet is offered with a wide variety of dishes from our Indian chefs. For the young ones there is a children's play area along with children's swimming pool and a temperature controlled outdoor swimming pool. At In Balance we have Sauna, Jacuzzi, Moroccan bath, Steam room and Spa services to relax and revitalize. ... more   less 

Additional Information about Novotel Abu Dhabi Gate

Address: 34 St, Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $72 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Abu Dhabi Gate 4*
Number of rooms: 224
Reservation Options:
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Hotel Style:
#22 Spa Hotel in Abu Dhabi
#35 Luxury Hotel in Abu Dhabi
#38 Family Hotel in Abu Dhabi
#40 Romantic Hotel in Abu Dhabi
#44 Business Hotel in Abu Dhabi
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Abu Dhabi Gate staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms face either the highway or the creek - really, neither view is impressive. Exceptionally quiet throughout!”
amusedb0uche, yesterday | Read review
“Lovely Hotel setting very High Standards..”
KaranKaundal, Mar 16, 2017 | Read review
“The wardrobes are a bit cramped if you go on a business trip for more than a week, like i usually do, otherwise all is fine. ”
benpelser, Feb 5, 2017 | Read review
“Waht ever you do, you will love it”
MOTASEMAG, Dec 17, 2016 | Read review
“The higher up the room, the better the view”
mikemK8521OH, Dec 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question