Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located 10 minutes from Ferrari World Abu Dhabi, Yas Waterworld Abu Dhabi, Warner Bros. World™ Abu Dhabi, and SeaWorld Yas Island Abu Dhabi, our sprawling hotel welcomes you. Included during your stay, Yas Island Theme Park access. Cool off at our outdoor pool complex, kid’s splash pad and club. We have 2,439 sq. m. of event space, five bars and restaurants, and Abu Dhabi International Airport is less than 10 km away.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
THE BEST HOLIDAY. I have so much to say about how lovely this hotel is.
I contacted the hotel before we travelled and made arrangements with Nina to ensure we had everything set up for our stay ahead of arriving. Nina was extremely helpful in supporting our room set up. She would send photos of what the hotel can provide to allow us to feel at ease. Not all staff we had interacted with ahead of arriving had been as helpful so I would definitely like to make a point of saying that Nina is a credit to the staff at Hilton.
As for our stay, where to begin. The food is great, so much variety. Obviously there is more meat but as vegetarians, most of the time, we never felt short of the variety in the buffet. The staff in the restaurant were friendly, helpful and always ready to serve. A shout out to Ashis who would also be attentive to our family and in particular make my daughters birthday extra special.
We had a bay view room with a large balcony and breathtaking views of sunset and the waterfront. It was loud outside as there were late night parties going on at cafe del mar but this wasn't too much of a bother during the week.
The housekeeping needs a little improvement. However the minute i flagged any problem, someone was there to address it immediately. I think however as a must without guests having to request this, floors should be mopped and balconies cleaned. Amenities replenished and also areas under the beds and units should not be forgotten either.
I think the time of year we went was off peak and the pool area was lovely. Not too busy, and plenty of sun loungers to use. Staff available to order food, provide towels or tend to anything else. Thoroughly enjoyed the pool side.
We used the kids club. This was one area i felt required the most improvement. Our daughter is 3 and so parent supervision is required and that is completely understandable. However as it was off peak, there were times when we were the only ones there. In which case, the staff could have spent time engaging my daughter in the activities with us there. Instead, they sat at the reception and we were left to figure things out ourself and were in fact what felt like being chastised when we went looking for more colouring pencils.
Outside the hotel there is a cafe del mar - mostly for adults but at time they do allow families to go and as hilton guests we got to make use of the family pool. Annoyingly they don't allow you to bring water and you have to pay an extortionate price for a bottle but then they expect you to bring your own towels. The view from the infinity pool was awesome.
There are ample restaurants along the waterfront so there are options to eat out if desired and also go for a walk after dinner.
The hotel also provides tickets to go to the local parks which was great. The shuttle is a bit odd. Going to a park is fairly reliable but coming back was a bit hit and miss so we ended up booking an Carim taxi which wasn't that extortionate and perhaps quicker.
All in all, i loved this holiday. I would love to go back.
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Date of stay: November 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tashila kanchana, Guest Services / Front Office at Hilton Abu Dhabi Yas Island
Responded Dec 1, 2024
Dear Guest, We are thrilled to hear that you had a fantastic stay at Hilton Abu Dhabi Yas Island. Our team take great joy in delivering a superior service to all of our valued guests and we are heartened to know that Team have hit the mark for you. We are grateful for your kind words, and we hope to have the opportunity to host you again soon. Best Regards!
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After a disastrous journey from London we checked in to Hilton Abu Dhabi a day later then we should have.
Tired and relieved we walked into the reception area. WOW! This was definitely worth the wait. The shiny floors, grand/tasteful decor and welcoming staff we were so happy to have arrived.
Check in - Harry welcomed our group and got us checked in very swiftly. Very professional and a seamless check in. Exactly what you need after being so tired and delayed with young children.
Then lovely Ashwin from concierge took our luggage showed us to our rooms.
We had 2 rooms booked.
We were absolutely blown away when entering our king deluxe one bedroom suite. We couldn’t have asked for any more. It was just perfect in everyway.
King guest room was perfect for us too.
The rooms are such a high standard.
Everywhere in this hotel is absolutely pristine. Can’t fault one thing.
We went straight to breakfast after checkin because of the time we arrived.
We were greeted by Stella. She was so welcoming and smiley. Such a great way to be greeted.
OH MY GOODNESS! The selection and quality of food at breakfast was outstanding. We travel to a lot of hotels in the world and this was definitely up there in being one of the best. Hat off to the chef Gambheer! He was really friendly and made sure we were ok.
After breakfast and a long sleep we ventured to the executive lounge. All the staff in there are top class. A special thank you to Francisco and Diane thank you for looking after us so well.
The lounge has so much choice for afternoon tea and the cocktail hour. We didn’t have breakfast there so can’t comment on that. The views from the executive lounge are stunning. And it never seems busy as there is so much space for everyone which makes you feel really relaxed.
We went to the swimming pool which had a substantial amount of sun loungers and didn’t have any problem getting a spot even though we came down late.
The kids loved the pool and we made the most of the time we had there.
You have access to 4 parks INCLUSIVE of your stay. Warner brothers, Ferrari world, Sea world and Yas waterworld. Such an amazing perk to stay at the hotel. You can visit no more than one per day.
Unfortunately we only managed to visit one (Warner brothers) because we were so delayed. But we are returning in August for a couple of nights and will definitely return in the future for a longer period of time.
They also offer a free shuttle service to all the parks that run every 15 mins. Anthony (security guard) helped us with this and made sure we didn’t miss the bus. Thank you for going out of your way to help us Anthony.
I had the absolute pleasure to meet Tashila (duty manager) who helped me with some questions I had. Her customer service was exceptional and nothing was too much.
I was so impressed with EVERY single member of staff we came across on our stay I personally told Saif our positive comments. You could see by his face how proud he was of his team and he was so nice too. With Management like that you can see why the staff are so hard working and happy in their role.
I was fortunate to have just enough time to visit the spa to use the facilities and got a 30 min massage. I pulled a muscle and they fitted me in. The Masseuse Rinkey really worked her magic. And I managed to travel with very little pain because of her. She was exceptional. Thank you.
Saif I can’t thank you enough for organising this for meat such short notice. You really went above and beyond and I very much appreciate it.
Bina from the spa was so helpful and friendly. It was lovely to meet you and thank you again.
I also can’t forget to thank and mention Vanis from the front desk who organised our late check out and Fabian who checked us out.
Robin thank you for helping us to our transfer with our luggage and making sure we got off ok.
We were only at Hilton Abu Dhabi for one night. We felt so welcome by everyone and can’t believe what a fantastic time we had in such a short space of time. This shows how phenomenal this hotel is and I HIGHLY recommend it.
Thank you so much to everyone for making our stay so memorable. We can’t wait to come back in a couple of weeks. And will definitely book again as soon as we can. I already have a group of friends and family that want to come after my raving review.
Anyone thinking of staying here I highly recommend it. I’m happy to answer any questions that I am able to.
See you soon Hilton Abu Dhabi
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ahmed Keshk, Guest Services / Front Office at Hilton Abu Dhabi Yas Island
Responded Aug 2, 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We are very pleased to read your appreciation regarding the service that our team had provided. We will personally convey your commendations and on behalf of Hilton team THANK YOU for your valuable and motivating feedback. We all look forward to welcome you and your family back again in the near future! Best Regards, Hilton Abu Dhabi Yas Island
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Having travelled a lot, I haven’t ever for some reason ever written a review but this time feels inclined to because of the amazing experience we had. We booked this holiday a month or so in advance and stayed here because it was a good deal. I was relatively dubious at first having stayed at the WB Hilton 1.5 years ago- I saw this hotel as being functional. However I was so pleasantly proved wrong.
The lobby/ hotel area looked more like a resort hotel, was beautifully decorated for Christmas with a large beautiful tree and the Osmo bar transformed into a giant gingerbread house. We arrived at 2am local time having taken a daytime flight and the staff were still so attentive and friendly. The housekeeping staff were accommodating and arranged whatever we asked promptly. This sums up our whole trip really- there was nothing that the staff would stay no to and they were all so super friendly especially to my children which made us feel so special- especially Samyya in Graphos and Wanaca as well as all the pool staff.
The buffet restaurant was smaller than other resort hotels would be but it was quality over quantity and was still large enough without being ridiculous. We are vegetarian (my children pescatarians) and the choice was fantastic- several Indian dishes each night like Paneer masala, aloo mattar, daal, with a large pan Asian section including vegetable maki, dim sum and a good selection of desserts including an ice cream machine, chocolate fountain, cheesecakes, cakes and homemade chocolates. We were also treated to masala tea each time. The staff were attentive and friendly and the food restaurant quality.
Housekeeping was immaculate and cleaned and tidied our room very well every day and also extremely friendly. We also had a laundry emergency with our baby’s blanket one night and they collected at and returned at 10am the next morning.
The pool was large enough and again was quality over quantity- the water was actually warm and there was a small baby area and jacuzzi too.
McCafferty’s is an Irish pub setting showing the football- this was but that’s personal preference.
The hotel itself was immaculately clean and the staff took pride in this too and were constantly doing something to maintain the look.
The location was excellent- the back of the hotel is right on the marina which gets bigger each time we return to Abu Dhabi which has a Christmas market and a large selection of excellent restaurants if you fancy a change. It is 5 mins walk along the marina to the Etihad stadium and they are building a beach there too.
The Yas express runs a free bus service around the island and goes to theme parks.
So happy we stayed here and given we have paid triple the amount at other hotels and received not even half the quality of customer service before, I would come back here each time.
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Date of stay: December 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ksenia Dovzhenko, Guest Services / Front Office at Hilton Abu Dhabi Yas Island
Responded Dec 20, 2024
Dear Guest, Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that your stay exceeded expectations and that you enjoyed every aspect, from the festive decorations and attentive staff to the delicious dining options and impeccable housekeeping. Your kind words about our team, especially Samyya and Wanaca, will surely motivate them further. We’re delighted your family felt special and cared for during your stay. It’s fantastic that you appreciated the warm pool, convenient location, and quality service. We’re honored to have made your holiday memorable and look forward to welcoming you back in the future. Warm regards,
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We travelled here as a family, Two adults and two children, Staying in a king, Deluxe room, which was more than adequate, Room was cleaned daily by the friendly housekeeper to a high standard.
The hotel is beautiful and welcoming with it being Christmas, The hotel lobby was decorated beautifully, With a stunning Christmas tree as a central focal point 🤩
We stayed on an all inclusive basis which was fantastic and definitely value for money.
Plenty of food and restaurants available and a large variety of drinks which were included in the all inclusive package, including cocktails, wine and beer,
The Christmas gala meals on Christmas Eve and Christmas Day were of a very high standard, An array of choices available from curries to vegan, fish to traditional Christmas dinner options with some lovely festive drinks included too,
Staff were cheerful and chatty and really made us feel welcome, It really was a wonderful Christmas away.
The food was beautifully presented and delicious our little boy has a serious nut allergy and the chefs went above and beyond in caring for him and preparing fresh food safely for him at every single meal time, Excellent service, keeping our little boy safe during our holiday, much gratitude to all the chefs involved. ❤️
The weather was gorgeous during our stay.
We enjoyed the pool area every day, Pool is large and it never felt busy even over the Christmas period.
Our children both enjoyed the children’s club the staff were friendly and worked well with organising children activities etc..
Staying here at the Hilton we also received the free Yas Island tickets which gained us access to the theme parks, including Warner Brothers studios, SeaWorld, Ferrari world, and yas Waterworld.
All of which were fantastic,
You could easily spend a full day at each park, We hope to return and I’m sure we’ll do different things at each park again as there was so much we missed.
There is a lovely promenade at the back of the hotel, We walked up and down this a few times during our stay, There’s lots of bars, restaurants and shops, Including the Etihad Arena, it’s definitely worth a stroll along here.
The hotel also offers free access to Yaz beach, A short drive away, We visited only once during our stay, It was nice to visit the beach, They were some water sports available here, However, it is worth pointing out that access is free, but food and drink is not included, Perhaps this is something the hotel can look out for the future as it would be nice to offer its guests on an all inclusive basis Access to food and drinks whilst at the beach.
Special mentions to Apollo, Who served this regularly around the pool area, He was extremely friendly and we enjoyed chatting with him Every day.
We hope to return again this Christmas.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip:Just ask staff they’re very helpful indeed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Islam El Moezz, Guest Services / Front Office at Hilton Abu Dhabi Yas Island
Responded Feb 2, 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We are very pleased to read your appreciation regarding the service that our team had provided. We will personally convey your commendations and on behalf of Hilton team THANK YOU for your valuable and motivating feedback. We all look forward to welcome you and your family back again in the near future! Best Regards, Hilton Abu Dhabi Yas Island
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Staff were very friendly and helpful and the whole hotel had really good facilities and was clean. November was a good time to go as the hotel was quite empty - no problem getting a sunbed in fact, you could easily move to other sunbeds.
Our room was a great size and perfect for a family of 3-4. It had two double beds and a sofa bed, which was comfy to sleep on. There was a safe and nice closet area to hang up your clothes which was also a perfect size area to leave suitcases. The toilet was in a separate cubical to the bath / shower and there was a nice closet area to hang up your clothes. The only down side to the room is that there although there was a washing line in the shower, it was very limited to use.
My family and I were all inclusive. The food was nice and there was a good range of foods. The pudding was one of the best I have seen at a hotel, practically the doughnuts! The down side of the hotel being quite empty was that on a couple of days there was no buffet lunch, instead it was a menu (but didn't have to pay extra).
I think the only downside of being all inclusive on the food side of things is that there wasn't anywhere to get food / snacks during the day. Other all inclusive I have stayed at have had a place to get food / snacks outside of meal hours. It would have also been nice to see something like either smoothies, milkshakes or slushies available during the day.
The hotel is a great location, its about a 15-20 minute drive to the airport, and 5-10 minute drive / taxi ride to all the attractions on Yas Island. There was also a bus that went from the hotel to all the attractions, which was free, but does take longer than a taxi.
Overall it was such a lovely hotel and I would certainly stay here again.
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Date of stay: November 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nina Nadarevic, Guest Services / Front Office at Hilton Abu Dhabi Yas Island
Responded Dec 29, 2024
Dear Guest, Thank you for choosing the Hilton Abu Dhabi Yas Island and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the near future. Best Regards, Guest Relations Team
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We have just returned from a weeks all inclusive stay with the family. I cannot speak any more highly of this place , we all had an amazing time thanks to Hilton. We had booked two rooms on the 6th floor. We had arrived very early at the hotel due our flights landing at 630am and even though check in was at 3pm they had managed to get us to our rooms by 12pm. The rooms were very clean, spacious and every item inside was to a high standard. The rooms had a nice large tv, coffe/tea making facilities , hair dryer, ironing board etc . The room was also serviced every day , the cleaners would wait patiently every day for us to leave the hotel room and then clean the room to a high standard. The hotel was beautiful, and was spotless. Even though a UFC event was happening on the weekend and it appears most the fighters were staying there it did not seem busy , also it was pretty surreal getting photos with so many UFC stars. The all inclusive package is not the same as you would find elsewhere such as in Turkey , Egypt etc where food is served all day and drinks until around midnight. Once breakfast is finished you have around two hours for the snack bar/restaurant to open and then between 330pm to 630pm there is no food . However, the food quality and taste was exceptional , hands down the best we have ever had and we have been on holiday at least once a year for the past 20 plus years around the world. Also my children are adults who regularly go to the gym and they never once moaned that they were hungry. Plenty of variety even for the fussiest eater . The breakfast was brilliant , very quiet compared to other places we had stayed at. We ate our afternoon meal at the grill bar which served the most delicious meals we have had in any snack bar before , the pizzas , burgers , club sandwiches were all made to such a high gourmet level not your usual cheap fast food type. Evening meal was at the graphos restaurant and again so much variety (maybe not as much as other all inclusive hotels) and made with such authenticity, the Indian dishes were made just as you would expect to be made by an Indian chef and the same with all the rest of the dishes. The coffees were better than Starbucks. The gym was great , met plenty of UFC stars going for a morning work out . The staff were all lovely, polite and would go the extra mile just to help , from the cleaners to the managers each one of them deserve all the praise. Overall best holiday we have had and thank you Hilton we will definitely be returning. PS you get free tickets to all the theme parks as well as a free shuttle bus to reach them , Themes parks were out of this world .
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ksenia Dovzhenko, Guest Services / Front Office at Hilton Abu Dhabi Yas Island
Responded Aug 4, 2024
Dear 968shaks, Thank you for choosing the Hilton Abu Dhabi Yas Island and for taking the time to offer your feedback. We are grateful for your kind words, and we hope to have the opportunity to host you again soon. Best Regards, Guest Relations Team
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We often stay there when going to Etihad Arena due to the perfect location right next to it.
Positive:
Plenty of self parking spaces, great rooms which allow even 2 adults and 2 children below 18 years, really appreciated. Big breakfast with a lot of choices, pleasant pool deck. The friendliest and most attentive team members are in the restaurants and cafe.
To be improved:
Most of the time the electric car park spaces with charging sockets are blocked by petrol cars and we saw even valet drivers parking petrol cars over there.
It seems that Management has never been to the pool deck on a weekend as guests face 3 different music types. 1st the pool background music which fine, 2nd loud base from DJ at Cafe del Mar club which is connected to Hilton, 3rd loud live music of the Irish Pub with doors wide open and drunk people yelling on the terrace next to kids playing on the grass lawn! Please change such experience.
Please stop preparing dozens of omlets and fried eggs at 7 am when there are hardly guests at breakfast and storing them for the later crowd. Instead, increase the capacity for live stations. Fresh tasts so much better.
As a regular guest and HH member, I never understood why there is not a simple 'welcome back' like many other 5 star brands do. Reception service is very static, no memorable experience, but I believe that's typical for Hilton hotels.
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Date of stay: January 2025Trip type: Traveled with family
Room Tip:Book the standard category, the rooms are quieter. Pool view rooms are noisy if close to the pub.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ksenia Dovzhenko, Guest Services / Front Office at Hilton Abu Dhabi Yas Island
Responded 2 weeks ago
Dear Guest, Thank you for your detailed feedback and for being a valued regular guest. We’re delighted to hear you enjoy our location, spacious rooms, breakfast variety, and the friendly service from our restaurant and café teams. We sincerely apologize for the issues you mentioned, including the misuse of electric car parking spaces, the noise on the pool deck, and the breakfast preparation concerns. Your observations about reception service and personalized welcomes are also noted. These are areas we will address to enhance your experience. We truly appreciate your loyalty and look forward to making your next stay even better. Best regards,
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Just returned from one of the best holidays ever at HADYI. Our room was upgraded on arrival to a bay view king bed with a wonderful view of the bay and the pool. No matter what time of day the view from the balcony was stunning. We were also left a delicious chocolate cake and balloons to celebrate our anniversary. The room layout itself was excellent …so much space, storage and everything we needed for a very comfortable stay. We especially liked the comfortable king bed, the dressing area and the bathroom and the fact that the toilet was separate….very convenient .The room was kept spotlessly clean the whole time by the very hardworking housekeeping staff. We were staying on an all inclusive basis which we did not find at all restrictive and we mostly ate at Graphos Kitchen although we did try Capila Pool Bar a few times for lunch. The food at each was excellent we never had any trouble finding something delicious to eat and the catering and serving staff are a credit to the hotel. We’d like to especially mention the pastry chefs as the desserts were fabulous every day.The hotel social areas and pool and gardens were spotlessly clean and very well cared for by the hardworking hotel team who always seemed to be enjoying their work and were friendly every single time we engaged with them. We attended the special restaurant event Flavours of 50 Best (at an extra charge) and the whole evening was very well put together and made for an extra special dining and drinking treat during our stay. Congratulations to everyone in the hotel who worked hard for this event, preparing the food…serving and re organising the whole restaurant and then reinstating everything the next day with hardly any inconvenience to guests at all. We loved Abu Dhabi itself, much quieter, but still an excellent place to holiday than its neighbour Dubai. Yas Island was a revelation and we definitely hope to revisit soon. We would thoroughly recommend HADYI without hesitation and would like to thank everyone who made it such a fabulous holiday. The following are just a few of the staff who stood out to us but really the whole team are a credit to the management and we can only hope the standards remain this high for our next visit.
Hermie- Graphos Sumayya - Graphos Amer - Graphos Waruna - Capila pool Watson - Capila pool Richard - Pool
Thank you everyone….see you next time !!
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ksenia Dovzhenko, Guest Services / Front Office at Hilton Abu Dhabi Yas Island
Responded 6 days ago
Dear Guest, Thank you for your heartfelt review! We are delighted to hear that you had such a fantastic stay at Hilton Abu Dhabi Yas Island and that our team could make your anniversary extra special. Your kind words mean a lot to us, and we will gladly share your appreciation with the team members you mentioned. We’re so pleased you enjoyed the facilities, dining, and overall experience. We look forward to welcoming you back for another memorable stay! Best regards,
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Well appointed hotel with many cafes, as well as water taxi, around. Excellent service and cleanliness are the things that stood out. Nang at reception provided warm welcome, ensured the preferred room was arranged and promptly informed once it got ready. Extra items that were requested to the room were delivered quickly and competently. Rooms as well the rest of hotel premises are clean and tidy. Breakfast was well organised with buffet items being continuously replenished. The waiters were quick and efficient. Overall, the stay was enjoyable, though short. Will definitely recommend this hotel.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ksenia Dovzhenko, Guest Services / Front Office at Hilton Abu Dhabi Yas Island
Responded 4 weeks ago
Dear Guest, Thank you so much for your thoughtful review. We’re delighted to hear that you had such a positive experience with us. It’s wonderful to know that Nang and our team made your stay memorable and that you enjoyed the service, cleanliness, and our breakfast offering. We truly appreciate your recommendation, and we look forward to welcoming you back for another enjoyable stay in the future. Kind regards,
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Hilton Yas Abu Dhabi, a part of the esteemed Hilton Hotels & Resorts brand, is renowned for its luxurious accommodations and exceptional service. The hotel boasts a diverse range of room types, catering to various preferences and needs, from standard guest rooms to elegant suites.
During our first stay here, we were thoroughly impressed and would highly recommend this hotel to anyone visiting Abu Dhabi, especially those planning to explore the parks on Yas Island.
The staff went above and beyond, and we'd like to extend a special thanks to Mr. Ahmed, the Duty Manager, for his kind hospitality and making special arrangements for our stay. The check-in process was handled with utmost professionalism and warmth by the hotel's reception team.
The housekeeping team was incredibly efficient and promptly attended to our requests despite the hotel's size. We experienced exceptional service when a minor power issue arose in our living room, and they quickly resolved it.
The main hotel restaurant offered an extensive selection of delectable dishes from various cuisines. We enjoyed breakfast and dinner there, and the restaurant team, including Ms. Sunita, the receptionist, along with Mr. Anup, Mr. Ashis, and Mr. Abdul, provided attentive and caring service, constantly checking in on our table and ensuring it was well-taken care of.
As for the hotel's features and amenities, here are some highlights you can look forward to at Hilton Yas Abu Dhabi:
1. Yas Beach Access: Guests can revel in the sun, sand, and sea at Yas Beach, a private beach located conveniently nearby.
2. Outdoor Pool: The hotel offers a delightful outdoor swimming pool, perfect for refreshing dips and relaxation.
3. Dining Options: Hilton Yas Abu Dhabi boasts several dining outlets, including restaurants and bars, serving a diverse range of cuisines in various settings.
4. Fitness and Wellness Facilities: Staying active and rejuvenated is easy with the hotel's fitness center and spa.
5. Business Facilities: Business travelers can make use of meeting rooms and other business services provided by the hotel.
6. Yas Island Attractions: The hotel's prime location on Yas Island grants easy access to exciting attractions like Yas Marina Circuit, home to thrilling Formula 1 racing, and Ferrari World Abu Dhabi, an unforgettable theme park.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tashila kanchana, Guest Services / Front Office at Hilton Abu Dhabi Yas Island
Responded Aug 1, 2023
Thank you for taking the time and effort in sharing your rating, following your recent stay at the Hilton Abu Dhabi Yas Island. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We are very pleased to read your appreciation regarding the service that our team had provided. We will personally convey your commendations and on behalf of Hilton team THANK YOU for your valuable and motivating feedback. We all look forward to welcome you and your family back again in the near future! Best Regards, Hilton Abu Dhabi Yas Island
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There are more places to choose from in the Abu Dhabi area.
PRICE RANGE
$271 - $537 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
545
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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