Ramada by Wyndham Abu Dhabi Downtown
Ramada by Wyndham Abu Dhabi Downtown
8th Street, Abu Dhabi E16-01 United Arab Emirates
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Avg. $135 /night, 10/8 - 10/9
$354
per night
$210
per night
$65
per night
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Cheaper
Average
Higher
About
4.5
#71 of 153 hotels in Abu DhabiLocation
4.4
Cleanliness
4.7
Service
4.6
Value
4.6
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Ramada Downtown Abu Dhabi an exciting new hotel in the heart of the downtown banking district. Our 108 rooms & suites have been designed with contemporary luxury in mind. Enjoy Korean cuisine or beverages at Sura, let your hair down at our Karoake rooms & savour specially selected cuts of Meat from our Steak menu at Vertical, the city's only Wine Bar & Restuarant while you take in the panoramic views of Abu Dhabi's skyline at night.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Fitness / spa locker rooms
Sauna
Pool / beach towels
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Rooftop bar
Taxi service
Meeting rooms
Spa
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Air conditioning
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighborhood
Classic
Languages Spoken
English, Arabic, Filipino, Hindi
Location
8th Street, Abu Dhabi E16-01 United Arab Emirates
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Abu Dhabi Intl Airport
17.5 mi•
See all flights
Rental Cars
252 Restaurants
within 0.75 miles
1,460Reviews28Q+A100Room tips
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Detailed Reviews
This 4 star Hotel is a good choice if you are looking for a not so pricey place to stay in a good location in Abu Dhabi Downtown. This suited our purpose as it was close to the places we wanted to go.
Though the hotel looks a bit old, the rooms are maintained well. Housekeeping service is very good and is very responsive. Inside our room, the wallpapers at some places shows a tendency to break free from the walls, but it is not a major minus. The lifts do not sense the room key (card) easily and this was an irritant at times when we had to use the lifts.
We did not opt for breakfast as it was not great. There are plenty of eating options all around the hotel, and one can find any cuisine within a very short walking distance.
The basement parking ensured that our car did not have to be parked in the open, out in the sun.
Though the hotel looks a bit old, the rooms are maintained well. Housekeeping service is very good and is very responsive. Inside our room, the wallpapers at some places shows a tendency to break free from the walls, but it is not a major minus. The lifts do not sense the room key (card) easily and this was an irritant at times when we had to use the lifts.
We did not opt for breakfast as it was not great. There are plenty of eating options all around the hotel, and one can find any cuisine within a very short walking distance.
The basement parking ensured that our car did not have to be parked in the open, out in the sun.
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramada By Wyndham Abu Dhabi Downtown i, General Manager at Ramada by Wyndham Abu Dhabi Downtown
Responded Mar 1, 2023
Dear Valued Guest, Greetings from Ramada by Wyndham Abu Dhabi Downtown. Thank you for sharing your feedback following your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you for staying with us and we are thrilled to welcome you back on your next visit. Sincerely, Junaid Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to pandemic its hard to travel and scary but as always Ramada downtown always makes me feel safe as i know that they are sanitizing the rooms and all of the facilities.
Thank you to the always welcoming front desk Ms Thea and to the waiter Suman they are always accommodating. Will definitely come back again!
Thank you to the always welcoming front desk Ms Thea and to the waiter Suman they are always accommodating. Will definitely come back again!
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Date of stay: April 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ismail Ibrahim i, General Manager at Ramada by Wyndham Abu Dhabi Downtown
Responded May 1, 2021
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Abu Dhabi Downtown. It is always a pleasure to receive a positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Ismail Ibrahim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying in this hotel almost every week cause im quite satisfied with the staffs from the reception they are very nice specially Thea and the rooms are well sanitised and it makes me feel safe and comfortable. The sura restaurant serves good iftar meal that satisfy me and my friend. I highly recommend this hotel.
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Date of stay: April 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ismail Ibrahim i, General Manager at Ramada by Wyndham Abu Dhabi Downtown
Responded Apr 18, 2021
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Abu Dhabi Downtown. It is always a pleasure to receive a positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Ismail Ibrahim General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was staying last week in Ramada Downtown everything was very amazing even from hotel entrance reception was very polite and humble. I get my room key within two minutes. Room was very clean all amenities placed that were expecting
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Date of stay: August 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ismail Ibrahim i, General Manager at Ramada by Wyndham Abu Dhabi Downtown
Responded Aug 6, 2020
Dear Valued Guest, Greetings from Ramada By Wyndham Abu Dhabi Downtown. Thank you for sharing your wonderful feedback following your stay with us. We are extremely happy that you had a comfortable stay. Thank you for staying with us and we are thrilled to welcome you back on your next visit. Sincerely, Ismail Ibrahim General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was our first time to travel to abu dhabi and we chose Ramada Hotel for our stay.. when we approached the receptionist I forgot the name , we pay 300 for our 1 night and supposed to be he should charge 300 but he charged us 808 ,thanks god that time i don't put that much money in that bank so it will be denied,the problem is what if we have money in that account? what he will do is charge more than 2 nights, be responsible enough to double check the card machine when you are putting the amount because that time i was talking to someone on my phone that's why i didn't check it.. when we enter our room,there was no tissue, when we open the window full of poop so we decided to close the window,😞 the toilet was blocked, it's so hard to call the housekeeping they don't answer the phone,they don't even check or ask or feedback how was your room are you comfortable,the bed was so dirty ,there are so many stain in the bed cover and it's broken 😞😞😞 i felt so much disappointed that time... i couldn't imagine i will experienced that 😞😞😞 so please don't waste people money because we are paying, it's waste of time to go in ramada hotel , you will regret it .. that was so old hotel.. please be mindful for this .. I don't like to disappoint anyone who will read this comment but it was my experience in ramada.. so disappointed..
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramada By Wyndham Abu Dhabi Downtown i, General Manager at Ramada by Wyndham Abu Dhabi Downtown
Responded Jul 27, 2023
Dear Valued Guest, Greetings from Ramada By Wyndham Abu Dhabi Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Junaid Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Day 1
Checkin was pleasant and the staff were excellent. Room was average for a 4 star hotel. Room a/c system would not warm up and maintained room temp at 17degrees. Called reception to get maintenance to look at Aircon and the guys came did something and said it will warm to 22 degrees in about 30 min. Never happened. We turned the A/C off and slept the night.
Day 2
Complaint was lodged with front desk. They sent engineers again and same as day before. We went out for the day and came back to a freezing room. Called front desk and they decided to change room at about 1030pm. Next room smelt so bad that we went in and out. Apparently the carpet was cleaned and didn’t dry properly.
Next room allocated on the 8th floor. This room smelt of cigarette smell but I was told it was a non-smoking room. As it was about 11.30pm, we accepted the room and thought we could make do.
However, this room had the same temperature issue. The room was freezing and now smelt of cigarette. Issue didn’t stop here as now the laud music from the night club could be heard in the room and the base was very prominent. This went on till 4.45am. Hence didn’t get any sleep.
Day 3
Complaint to manager who was very apologetic and eventually shifted us to another room which was not perfect but doable. Hot water shower had no temp control, there was a big step into bath to have a shower but the Aircon worked and the room was clean so after the first couple of days experience, I was just happy.
Manager was very apologetic and offered dinner on the house. Great gesture but for the inconvenience we had to stand, I feel was not enough.
UAE prides on service and hospitality in the tourism market and this hotel by far is not a 4 star hotel. In its day, it may have been but not any more. Staff are excellent but there is a limited amount they can do. What I didn’t appreciate was being listed to for the smoking room. They were fully booked and I guess they had to put a guest somewhere.
Breakfast is average and probably not worth paying the extra amount for it.
One of the worst experience in an Abu Dhabi hotel.
Checkin was pleasant and the staff were excellent. Room was average for a 4 star hotel. Room a/c system would not warm up and maintained room temp at 17degrees. Called reception to get maintenance to look at Aircon and the guys came did something and said it will warm to 22 degrees in about 30 min. Never happened. We turned the A/C off and slept the night.
Day 2
Complaint was lodged with front desk. They sent engineers again and same as day before. We went out for the day and came back to a freezing room. Called front desk and they decided to change room at about 1030pm. Next room smelt so bad that we went in and out. Apparently the carpet was cleaned and didn’t dry properly.
Next room allocated on the 8th floor. This room smelt of cigarette smell but I was told it was a non-smoking room. As it was about 11.30pm, we accepted the room and thought we could make do.
However, this room had the same temperature issue. The room was freezing and now smelt of cigarette. Issue didn’t stop here as now the laud music from the night club could be heard in the room and the base was very prominent. This went on till 4.45am. Hence didn’t get any sleep.
Day 3
Complaint to manager who was very apologetic and eventually shifted us to another room which was not perfect but doable. Hot water shower had no temp control, there was a big step into bath to have a shower but the Aircon worked and the room was clean so after the first couple of days experience, I was just happy.
Manager was very apologetic and offered dinner on the house. Great gesture but for the inconvenience we had to stand, I feel was not enough.
UAE prides on service and hospitality in the tourism market and this hotel by far is not a 4 star hotel. In its day, it may have been but not any more. Staff are excellent but there is a limited amount they can do. What I didn’t appreciate was being listed to for the smoking room. They were fully booked and I guess they had to put a guest somewhere.
Breakfast is average and probably not worth paying the extra amount for it.
One of the worst experience in an Abu Dhabi hotel.
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Location is excellent but don’t expect too much. It’s not 4 star worthy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramada By Wyndham Abu Dhabi Downtown i, General Manager at Ramada by Wyndham Abu Dhabi Downtown
Responded Mar 1, 2023
Dear Valued Guest, Greetings from Ramada By Wyndham Abu Dhabi Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Junaid Ashraf General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very well trained staff, a warm welcomed reception . It gave me a homely feelings during my stay there. All cooperative staff with pleasant faces and examplory personality. The morning breakfast was always of top quality and round the clock lemon water with dates available there
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ismail Ibrahim i, General Manager at Ramada by Wyndham Abu Dhabi Downtown
Responded Mar 6, 2020
Dear Valued Guest, Greetings from Ramada By Wyndham Abu Dhabi Downtown. Thank you for sharing your wonderful feedback following your stay with us. We are extremely happy that you had a comfortable stay. Thank you for staying with us and we are thrilled to welcome you back on your next visit. Sincerely, Ismail Ibrahim General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
We stayed in this hotel for a week. Large triple room equipped with every comfort. Everything absolutely spotless and well-kept. Excellent breakfast, we had it included. The location of the hotel is excellent for getting around, close to the bus stop and taxis outside the hotel are always available (the average cost of a taxi journey to reach the main attractions was 5 euros). The hotel is located in a "lively" area of Abu Dhabi with many restaurants where you can eat at cheap prices. On foot in 10 minutes you arrive at the Abu Dhabi Mall.
Very helpful staff, they booked both the Ferrari world and the dinner in the desert for us at no extra charge. For any problem available and quick to resolve it.
Very helpful staff, they booked both the Ferrari world and the dinner in the desert for us at no extra charge. For any problem available and quick to resolve it.
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: L’hotel ha anche un servizio di parcheggio.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They allow us to check-in very early as our flight reach 6am and we are in hotel at 7am and they allow us to check in at 9.15am
We was fully tied and they us favour to check-in early. And same at the time of check out they give us a time till 2.30pm.
We are very much satisfied with the cooperation and best services.
We was fully tied and they us favour to check-in early. And same at the time of check out they give us a time till 2.30pm.
We are very much satisfied with the cooperation and best services.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramada By Wyndham Abu Dhabi Downtown i, General Manager at Ramada by Wyndham Abu Dhabi Downtown
Responded Mar 1, 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Ramada By Wyndham Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Junaid Ashraf General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were very approachable and helpful and they helped me with alot of stuff. The breakfast was good and tasty and the dinning room made my breakfast peaceful. The bellboy who assisted us on our luggage ajimon us very helpful. The suite was very good with comfortable furniture and the bed was comfortable too and the house keeping were doing their work perfectly helping without any doubts and the staffs in the reception Ms. Thea and Mr. shehab were always there wen we wanted them the most. I had a wonderful time in the bar too which made my stay way better and comfortable. This experiece made me soo happy and i would definitely stay here again everytime i revist abudhabi
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Date of stay: July 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ismail Ibrahim i, General Manager at Ramada by Wyndham Abu Dhabi Downtown
Responded Jul 14, 2020
Dear Valued Guest, Greetings from Ramada By Wyndham Abu Dhabi Downtown. Thank you for sharing your wonderful feedback following your stay with us. We are extremely happy that you had a comfortable stay. Thank you for staying with us and we are thrilled to welcome you back on your next visit. Sincerely, Ismail Ibrahim General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you have a confirmed booking at the property, I am assuming that it will not be an issue.
You may anyway make an enquiry with the Hotel before landing in AUH, to be on the safer side.
I don’t think they care if you are married or not.
They had parking spaces for cars. Think a bike or 2 would fit in each car space.
Dear Valued Guest ,
reference to your inquiry kindly be informed that our Front Desk working 24 Hours kindly note that the check-in time is 14:00 PM .
and the check out time is 12:01 PM.
reference to your inquiry regarding the transportation kindly be informed that the hotel can arrange it with charges of 150 AED per way From Abu Dhabi Airport and 450 From Dubai Airport kindly be informed that the rates is per way and payment should be done in advance .
please contact us any time for any inquiry .
Thanks and Regards
"rooms are without shattaf (bidet), you can request for a provision of same upon check in."Read full review
"The bar at the 10th floor is great. But real party start at 1am. Higly recommend to be there atleast by 1am"Read full review
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PRICE RANGE
$60 - $134 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cristal Salam Hotel
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingRAMADA BY WYNDHAM ABU DHABI DOWNTOWN - Updated 2024
Frequently Asked Questions about Ramada by Wyndham Abu Dhabi Downtown
Which popular attractions are close to Ramada by Wyndham Abu Dhabi Downtown?
Nearby attractions include Prison Island Abu Dhabi (0.4 miles), State Of Art Jewellery Designers LLC (0.5 miles), and Abu Dhabi Mall (0.4 miles).
What are some of the property amenities at Ramada by Wyndham Abu Dhabi Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Ramada by Wyndham Abu Dhabi Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ramada by Wyndham Abu Dhabi Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ramada by Wyndham Abu Dhabi Downtown?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Ramada by Wyndham Abu Dhabi Downtown?
Conveniently located restaurants include Alya Restaurant, Indigo, and Bosporus Turkish Cuisine - Abu Dhabi Mall.
Are there opportunities to exercise at Ramada by Wyndham Abu Dhabi Downtown?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Ramada by Wyndham Abu Dhabi Downtown have airport transportation?
Yes, Ramada by Wyndham Abu Dhabi Downtown offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ramada by Wyndham Abu Dhabi Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Ramada by Wyndham Abu Dhabi Downtown offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Ramada by Wyndham Abu Dhabi Downtown?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.