I would like to give 10/10 rating to Ms Alyssa Magnaye for the excellent customer service. She’s so friendly and accommodating. Really a gem in the company. Also 5 stars rating to Conrad AbuDhabi Etihad towers for such a nice room, great breakfast and all at its finest! It was such a wonderful experience and definitely will be back and recommend it to our friends. More power Alyssa. God bless.
We spent the weekend at this amazing hotel with my friends...Rooms are great with breathtaking view, clean and shining , very spacious, impressive bath amenities! Small but very cozy beach with 2 pools, great selection and taste of food at the pool restaurant. Breakfast is the best I tried in UAE so far, so well organized and planned, huge variety of food, and very good service. However the biggest asset of the hotel is the team, I also work in the hotel and know how important such small touches are. Before arrival I received a call from concierge Rizvan who noted down all the preferences and assisted with all requests, after arrival I received a call from his as well to check if anything else is needed. Thank you to all Front office team, hostess Alina, Catherina from reception, Dymytro from bell team for great welcome and smooth check in, front office manager Sven, assistant Front office manager Mrudu and Guest relation manager Lamia for personalized greetings, arranged fruits, wine and card upon arrival and such a great effort to make our arrival experience and stay so comfortable and memorable. Thank you to restaurant manager Paolo and his team at Italian restaurant for great service during our dinner and the most tasty salmon. Special thank you to Housekeeping team and specially to Nalin for being so kind and offering turn down service and extra water even at the check out day, checking feedback about cleaning and being very polite and helpful.. I would like to tell big thank you to all staff who made our stay so special, you are the reason why we would like to come back. Also hotel is following all safety protocols, there are masks, sanitizers, social distancing signs everywhere and you feel safe. Highly recommended!!!!…
Excellent service and excellent care and the food perfect everything was amazing moreover the staff was helpful and friendly Can’t wait to visit the hotel again with my family and spend more nights highly recommend to try the food in al naham restaurant and lobby area it’s very place
It was a very pleasant visit, my friends and I had a lot of fun and we will definitely come back again many times. Thank you so much Raymond for your kind hospitality! We cannot wait to come back and enjoy another day
The hotel room was excellent with new furniture and everything in the room is available for guest comfort. High quality products and excellent view. Regarding service the staff are all very well trained and professional. Very courteous and guest oriented. I stayed a week and extended because one reason which is I was very comfortable. The hotel is very clean and of high standard. Special thanks to concierge taybout, Peter, front desk Rak, room service Thomas and others that I don’t recall their names. Excellent cleanness, fantastic view, amazing restaurants, nice mall, and quest oriented.
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