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Novotel Abu Dhabi Al Bustan

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#43 of 128 Hotels in Abu Dhabi
Certificate of Excellence
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Novotel Abu Dhabi Al Bustan
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374 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Guildford, England, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed today NEW via mobile

I quite like these new Novotels. Rooms are well designed and the bathrooms are nice size with bith bathtub and shower. Check in was smooth but their restaurant staff need some training as they come across a bit rude at times. My steak was good though. Overall very good value for money.

Helpful?
Thank Kostas N
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Hotel had very welcoming stuff. They had a large option for breakfast. The room service was excellent, where the kind Srijana did a such great job by fulfilling our requests. Looking forward to come back in my next booking.

Helpful?
Thank Beautiful A
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am pleased to read that you had a delightful stay with us. Glad that the buffet breakfast, housekeeping service and warm hospitality have met your expectations. Your compliments will definitely be shared with the entire team especially Srijana for her remarkable... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Highly recommended for families who have kids as they will enjoy the pool. Pleasant hotel ambiance as you arrive..only thing is reception area,so many counters available but only 1 receptionist and 1 counter is available.took us almost an hour waiting...very slow in accomodating guest🤔 but hospitable employess😊

Helpful?
Thank Aereyn D
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am delighted to read that you and your family have enjoyed your stay and glad that you were impressed with the staff's warm hospitality. Nevertheless, I am sorry about your experience during check-in. Please accept our apologies for the inconvenience caused.... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great service, very nice room and bathroom, great pool and jacuzzi. We had a car so it's location wasn't really an issue for us. Great underground car park facility. Would certainly return to this hotel.

Helpful?
Thank xaoifsx
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted to have exceed your expectations with our facilities, rooms and services. Your positive feedback is greatly appreciated and it will be our pleasure to welcome you back to another pleasant stay. Best Regards, Bruno Debray General Manager More 

Dubai, United Arab Emirates
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I had stayed here for the last night of our out of town in Abu Dhabi and it was an unplanned booking. I do not have a choice but to picked this up because our previous hotel costs more. Price for Novotel is very reasonable and the fact that I have visited this property before it still surprised me that... More 

Helpful?
Thank Toni Rose B
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am sorry that your overall stay did not meet your expectations. It is regrettable that you find our rooms and single beds small. If we may suggest, we have superior rooms with queen sized beds as an option. Your comment regarding... More 

Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great for atmosphere, friendliness of employees and price. The rooms are nice as well. There is an outdoor pool and a jacuzzi next to it outdoors. The have a steak restaurant that offers all-you-can-eat steak and chicken for around 99 dhs, and this includes a good salad bar. The location is great, between Carrefour and Mushrif Mall,... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank francois117
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted to learn that you were happy with your stay with us. Glad that you were impressed the atmosphere, location, rooms, wellness facilities and warm hospitality. Likewise, thank you for trying our unlimited steaks at Choicecut Steakhouse. We appreciate your... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Hotel had many missing necessities. It didn't provide toothpaste, iron press, shoe polish in the room. Also it removed everything from room fridge so we don't consume anything. Generally food related payments are done while checking out however hotel asked for immediate payment while serving food through room service. Overall it was an average stay except few hiccups mentioned above.

Helpful?
Thank Hozefa P
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am sorry to read that we fell below your expectations during your stay with us. Your comments will be shared with my team to see to appropriate actions to improve on our shortfalls. We very much appreciate your kind feedback as it will help... More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

The AccorHotels has more than 1 hotels , Novotel is one of the best hotel in term of service , location , and much more . I have visited the hotel with my family in July during Eid and it was amazing experience . Thank you Novotel and I'm happy for being a member in AccorHotels

Helpful?
Thank Ali K
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for writing us a TripAdvisor review following your stay at Novotel Abu Dhabi Al Bustan. It is a delight to read that you had an amazing experience during your stay with us. Glad that you were pleased with our location and services. We appreciate your positive feedback and look forward to welcoming you on your... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

I am a long term guest at Novotel Al Bustan and have been here for 1.5 years. The location of the hotel is ideal for me as it central to the work locations where I need to go almost daily and it is close to Zayed Sports City where I regular have football sessions. Amenities include gym, swimming pool, bars.... More 

Helpful?
Thank RFJC18
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel & Adagio Abu Dhabi Al Bustan here on TripAdvisor. We would like to take this opportunity to thank you for choosing to stay with us. I am delighted to read that the hotel location is ideal to your requirements. Glad that you are happy with our accommodation features as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Ideally situated near the business and leisure hubs in Abu Dhabi, Novotel Abu Dhabi Al Bustan is a perfect place to stay. This midscale property features 361 rooms and suites suitably designed either for business or leisure travellers. Guests can choose from 6 on-site food & beverage outlets offering several dining options from “à la carte”, buffet, steakhouse or healthy selections. The hotel also features a well-equipped mixed gym, outdoor temperature controlled swimming pool for kids and adults with outdoor Jacuzzi, treatment rooms for men and ladies, offering diverse massage choices, sauna, steam bath, indoor Jacuzzi, and kids gaming area. 7 spacious meeting rooms and 1 big ballroom are also available for events, weddings, and banquets with free high speed internet access available in all areas. A web corner featuring Mac computers is available in the lobby for easy access to Internet for hotel guests. ... more   less 

Additional Information about Novotel Abu Dhabi Al Bustan

Address: Shk. Rashid Bin Saeed | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $71 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Abu Dhabi Al Bustan 4*
Number of rooms: 361
Reservation Options:
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Hotel Style:
#26 Spa Hotel in Abu Dhabi
#39 Luxury Hotel in Abu Dhabi
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