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Novotel Abu Dhabi Al Bustan

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Novotel Abu Dhabi Al Bustan
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449 Reviews from our TripAdvisor Community

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Showing 374: English reviews
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Abu Dhabi, United Arab Emirates
Reviewed 5 days ago NEW

The employees here are always very friendly. At the reception desk, they are all great, but at the moment I can only remember the names of three of them: Salka, Mandeetha and Honey. The employees at the Choice Cut Restaurant, the Pepper Restaurant, Carmel Cafe, and the Concierge are all very nice. So are the employees at In Balance Spa....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank francois117
HOTEL’S FAVORITE REVIEW
Reviewed January 20, 2017

First of all I don't usualyy make comments on websites like these, but I cannot compliment Novotel for the service they gave me. I go to UAE almost every months and every time I try a different hotel. I stayed at Novotel in Dubai couple of months ago and it was just okay, I stayed in Novotel in Abu Dhabi...

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4Thank AminVg
About Hotel's Favorite Review
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am delighted to read that you had a great stay with us. It is such a pleasure to read when an associate is recognized for their exemplary guest service and how it impacts the guest experience. I will definitely commend Kaiser...

Mumbai (Bombay), India
Reviewed 1 week ago

This is the first time i came here and only for one night but it was a good stay. The rooms were clean and the service was perfect. I went to their restaurant and the food was fine. The breakfast spread was very good. A very clean and nice hotel. Will stay again

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Helpful?
Thank Creativegene
GM_AdagioAlBustan, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are happy to read that you were overall pleased with your stay. Glad that the rooms, services, food and breakfast have met your expectations. Positive feedback is always an inspiration for us to continue our efforts to provide our superb experience to our guests....

Ajman, United Arab Emirates
Reviewed 1 week ago via mobile

I stayed in this hotel many times and always happy with the service and value of money. Amazing super friendly staff, very good restaurant and very quite environment which I really like. Special thanks to the new manager Moh'd for the room upgrade in my last stay :). Definitely will come back again with probably my family.

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Helpful?
Thank nalshehhi23
GM_AdagioAlBustan, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted to know that you were pleased with the warm hospitality of the associates during your stay. Glad as well that the hotel atmosphere and restaurant were to your satisfaction. It will also be my pleasure to pass on your...

Reviewed 1 week ago via mobile

So this is was our first visit to Abu Dhabi. And we booked Novotel via trip advisor, we loved every minute of our few days stay. Our checking in time was 12 noon but we were given our rooms at 8am thank you Haidiyah and Honey the friendly lovely receptionist. And of course the lovely Salka who allowed us to...

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Helpful?
Thank FazSha
GM_AdagioAlBustan, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Novotel Abu Dhabi Al Bustan here on TripAdvisor. It is a delight to read that you had a fantastic stay with us and also a pleasure to see that a our associates have contributed to making your stay a pleasant one. Your kind compliments will be passed on to Haidiyah,...

Paris, France
Reviewed 1 week ago

stay there 3 nites for business good food and nice room but excellence in service at the restaurant with the nepalese / srilanka dream team good location between tje mosk and the corniche - modern and arty design

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Thank Dan92500
GM_AdagioAlBustan, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are happy to read that you were satisfied with your stay and was impressed with the guest service attitude of the team at Pepper Restaurant. Glad to note as well that you were pleased with our the hotel design concept and...

Reviewed 1 week ago via mobile

I have already left UAE, but I still remember that great gym and p&b area full of facilities. I have bought membership in this gym for 4 months and I was really happy and satisfied with everything. Receptionists were always smiling and helpful. Once I forgot my apartment key and and they returned it to me. Recreation manager Mr. Musaffa...

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Helpful?
Thank Anastasia R
GM_AdagioAlBustan, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing Novotel Abu Dhabi Al Bustan here on TripAdvisor. It is a delight to read that you were pleased with our InBalance by Novotel wellness facilities. I will pass on your kind words to the receptionists and Mr. Moustafa. We very much appreciate your positive feedback and hope that you will have the opportunity...

Muscat, Oman
Reviewed 2 weeks ago

rooms are little small but different then novotel i visit no sleeper in the room that was big problem because floor was very cold location for qibla direction not in good place. door to inter hotel from parking is no clear sing on it

Review collected in partnership with Accorhotels.com
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Thank AbuqusaiMuscat_Oman
GM_AdagioAlBustan, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am glad to note that you were overall pleased with your stay. Kindly be informed that slippers are available upon request through the housekeeping. We very much appreciate your valuable feedback as it will assist us in our continuous efforts to...

Reviewed 2 weeks ago

Being a frequent traveler stayed in this wonderful hotel first time,the stay was memorable,every staff of this hotel is professional worth mentioning reception,house keeping,bell boys,lady incharge of pepper restaurant her name may be i am not mentioning correct sherryl is extremely professional and kind,i recommend every one who wana stay in Abu Dhabi not to miss this wonderful hotel with...

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Thank Rahim M
GM_AdagioAlBustan, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for taking the time review your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am delighted to read that you had a memorable stay with us. It is truly a pleasure to read that you were impressed with the professionalism and warm hospitality of the team. Your kind compliments serve as an...

Kuwait City, Kuwait
Reviewed 3 weeks ago

I really like the Novotel Brand it is just excellent. I love staying at this hotel chain and do so when ever I can when I am traveling in and through Europe, specifically Munich, Germany by the international airport. This Novotel Hotel and it's staff is just outstanding. Excellent customer service from the time you check in and until you...

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Helpful?
Thank jewhitt1
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. It is a pleasure to read such positive feedback. I am delighted that you were very much impressed with the hospitality, dining and guest services during your stay. Your compliments will be gladly passed on to Roshan, Imran, Akash, Fatine and Tethum...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Ideally situated near the business and leisure hubs in Abu Dhabi, Novotel Abu Dhabi Al Bustan is a perfect place to stay. This midscale property features 361 rooms and suites suitably designed either for business or leisure travellers. Guests can choose from 6 on-site food & beverage outlets offering several dining options from “à la carte”, buffet, steakhouse or healthy selections. The hotel also features a well-equipped mixed gym, outdoor temperature controlled swimming pool for kids and adults with outdoor Jacuzzi, treatment rooms for men and ladies, offering diverse massage choices, sauna, steam bath, indoor Jacuzzi, and kids gaming area. 7 spacious meeting rooms and 1 big ballroom are also available for events, weddings, and banquets with free high speed internet access available in all areas. A web corner featuring Mac computers is available in the lobby for easy access to Internet for hotel guests. ... more   less 

Additional Information about Novotel Abu Dhabi Al Bustan

Address: Shk. Rashid Bin Saeed | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $63 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Abu Dhabi Al Bustan 4*
Number of rooms: 361
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and ACCOR so you can book your Novotel Abu Dhabi Al Bustan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Best Value Hotel in Abu Dhabi
#24 Spa Hotel in Abu Dhabi
#38 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Abu Dhabi Al Bustan staff and other travelers.
19 questions
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Glenmore Park, Australia
Burgess Hill, United Kingdom
3 months ago
4 months ago
United Kingdom

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Questions? Get answers from Novotel Abu Dhabi Al Bustan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“try to ask for city view during check in or booking”
 of 5 bubbles 391rahimm, 2 weeks ago | Read review
“Make a reservation with the confidence your stay will be well worth the time and expense.”
 of 5 bubbles jewhitt1, 3 weeks ago | Read review
“warm welcome”
 of 5 bubbles AminVg, Jan 20, 2017 | Read review
“Corner top rooms offer good views and more space”
 of 5 bubbles 850duanem, Jan 11, 2017 | Read review
“Rooms facing the grand mosque have a good view”
 of 5 bubbles nikolasstephant, Dec 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question