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Novotel Abu Dhabi Al Bustan

#47 of 128 Hotels in Abu Dhabi
Certificate of Excellence
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Novotel Abu Dhabi Al Bustan
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333 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Abu Dhabi, United Arab Emirates
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was very attentive and the amenities were great. Beds were very comfortable to sleep in. This Novotel Al Bustan hotel is in a good, fairly central location for your stay in Abu Dhabi if you are a tourist. Free valet parking, gym equipment very current, hot and cold saunas were clean and very sizable. My only qualm would... More 

Review collected in partnership with this hotel

Helpful?
Thank Marcus W
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. It is a delight to read that you were overall satisfied with your stay. I am delighted that you were happy with our amenities, bed comfort, location, wellness facilities and most of all impressed with the staff's warm hospitality. I have noted... More 

Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Did a "staycation" for long weekend. Room was nice with Grand Mosque view. The hotel location is slightly out of the city center area , so having own car or taxi is better to explore city (but getting parking in Abu Dhabi is a challenge especially after 9 pm where certain areas are reserved for residents only). Breakfast was good... More 

Helpful?
Thank George V
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am delighted to read that you've had a comfortable and nice experience during your stay with us. Likewise, I am glad that you were happy with our breakfast spread. Your recommendation is highly appreciated and we look forward to welcoming you... More 

Emirate of Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Every thing was really good ,, staff very friendly and respectfull .. Room is very small but its comfortable. Also they are very fast with cheack in and cheack out . Hotel is very clean and new. There is one thing I dont like it is The smell of cigarettes you've asked for a room for non-smokers, but the smell... More 

Review collected in partnership with this hotel

Helpful?
1 Thank mariam5959
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing us here on TripAdvisor. I am elated to read that you've had an overall pleasant stay with us and delighted that you were comfortable with our rooms and pleased with the staff's hospitality. Please rest assured that we are taking steps to address cigarette smells in non-smoking floors. Allow me to express my... More 

Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

If you have kids and you need to spend sometime at the pool, look at this photo, you will change your mind. Staff has no clue what courtesy is as they don't listen to understand, they only listen to react. 1- Informed the pool attendant about the same extension cable shown in the 1st photo and all what he slid... More 

Helpful?
Thank ramyregalo
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Firstly, we very much appreciate that you have taken the time to share with us your unfortunate experience during your stay. Allow us to express our sincerest apologies for the inconvenience caused. Upon reading your review, our Rooms Division Manager had called you directly as we were very much concerned about your experience and at the same... More 

Dubai, United Arab Emirates
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights at this hotel during Public holidays. Room was ready upon arrival earlier than expected. Higher floors are good for a city view. Good food and service. Health club needs more towels! Good Jacuzzi but too crowded and sand filled in. Very good rates and always a family friendly hotel brand. Nice and clean bath rooms, comfortable enough... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank ArunaLS
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am glad to read that your stay was overall pleasant and your expectations have been met in most areas. We are also grateful that you were happy with the facilities, food and warm hospitality. Nevertheless, I have noted your comment on... More 

Abu Dhabi, United Arab Emirates
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked a one night stay with my family at the Novotel Abu Dhabi Al Bustan during the EID holidays. Check-in was time consuming as there were lot of guests during that time and as it was a public holiday that was expected. However, what I found surprising is that despite seeing the rush for the check-in the lobby was... More 

Helpful?
Thank Baiju80
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing with us your Novotel Abu Dhabi Al Bustan experience here on TripAdvisor. We are deeply sorry that the check-in took some time during your stay and we very much appreciate your kind understanding on the circumstance of that time. Despite the above, I am glad that your were happy with our room features,... More 

Sharjah, United Arab Emirates
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was good. The pools are perfect for the kids. The breakfast has lot of selections though. Though there was too much crowd, given that its was a holiday, the service was still excellent and the staff are all accomodating and friendly during our entire stay. We'll definitely come back.

Helpful?
Thank Maricar L
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Novotel Abu Dhabi Al Bustan here on TripAdvisor. It is great to read that we have exceeded your expectations during your stay. Glad that you were pleased with our buffet breakfast, pool, rooms and warm hospitality. We look forward to welcoming you again and provide you another "perfect stay" on... More 

Abu Dhabi, United Arab Emirates
Level Contributor
134 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

A new hotel with good recreational facilities, and good service. What makes it more a 3 star hotel are it's smallish rooms with very narrow twin beds. The rooms are more of an Ibis standard than Novotel.

Helpful?
Thank AngmohofArabia
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing us here on TripAdvisor following your stay at Novotel Abu Dhabi Al Bustan. We are delighted to read that our recreational facilities and services have met your expectations. I am sorry that you find our rooms size small. We try to be as honest about the room sizes prior to booking to manage... More 

Singapore, Singapore
Level Contributor
116 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was good and the service good as well. The breakfast was fantastic with a lot of choices. Rooms are clean and the facilities like the swimming pool and gym make this hotel looks like an 5 starts hotel. Is it a bit far from town but is near from airport.

Helpful?
Thank tormm77
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am delighted to read that you were happy with your stay and was impressed with our facilities and rooms. Likewise, I am glad that you have highlighted our breakfast buffet. We very much appreciate your positive review and look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Ideally situated near the business and leisure hubs in Abu Dhabi, Novotel Abu Dhabi Al Bustan is a perfect place to stay. This midscale property features 361 rooms and suites suitably designed either for business or leisure travellers. Guests can choose from 6 on-site food & beverage outlets offering several dining options from “à la carte”, buffet, steakhouse or healthy selections. The hotel also features a well-equipped mixed gym, outdoor temperature controlled swimming pool for kids and adults with outdoor Jacuzzi, treatment rooms for men and ladies, offering diverse massage choices, sauna, steam bath, indoor Jacuzzi, and kids gaming area. 7 spacious meeting rooms and 1 big ballroom are also available for events, weddings, and banquets with free high speed internet access available in all areas. A web corner featuring Mac computers is available in the lobby for easy access to Internet for hotel guests. ... more   less 

Additional Information about Novotel Abu Dhabi Al Bustan

Address: Intersection Shk. Rashid Bin Saeed St. (Airport Rd.) | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $70 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Abu Dhabi Al Bustan 4*
Number of rooms: 361
Reservation Options:
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Hotel Style:
#11 Best Value Hotel in Abu Dhabi
#26 Spa Hotel in Abu Dhabi
#43 Luxury Hotel in Abu Dhabi
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