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Novotel Abu Dhabi Al Bustan

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#45 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Novotel Abu Dhabi Al Bustan
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417 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Dubai, United Arab Emirates
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 days ago NEW via mobile

We were a bit hesitant at first when we were told that we'd have to be the billeted at Novotel- not cause we're snobs, but the event we were attending have been done at more 'iconic' places. Anyways, we were pleasantly surprised not with the room size or the amenities, but with the attitude of all their staff that we... More 

Helpful?
Thank DubaiJoy
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are pleased that you were impressed with the teams guest service attitude during your stay. It will be a delight for me to share with them your wonderful comments and I am sure that it will serve as an inspiration for... More 

London, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW

My stay at novotel hotel staff very friendly and meet all your needs. Answer any question you have about city. Great advise on local transportation and costings,starbucks coffee and cakes, good restaurant in house and bars open till late. Would recommend a stay.

Helpful?
Thank Kevin A
GM_AdagioAlBustan, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted to have met expectations, glad that you were impressed with the hotel's services and facilities. I will share your comments with our team. I am sure that this feedback will serve as an inspiration to all of our staff... More 

Burgess Hill, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW via mobile

I am very pleased to say the service and comfort of the hotel made our stay in Abu Dhabi very pleasurable. The stay we're extremely helpful and accommodating even though the local travel agent dropped the ball at the start. Great to see we shared the hotel with two of the GP teams mechanics. I would highly recommend as a... More 

Helpful?
Thank David R
GM_AdagioAlBustan, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted that you had a wonderful stay with us; glad that the service and comfort were to your satisfaction. I will share your comments with our team. I am sure that this feedback will serve as an inspiration to all... More 

Level Contributor
5 reviews
Reviewed 1 week ago via mobile

Room very well cleaned by Sameera Sriram Thapa and checked in by his Supervisor Tirak Ram Sharma They are very clean, kindly and customer friendly. Hotel well located, reception is spacious, food diversity.

Helpful?
Thank Nabil K
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Novotel Abu Dhabi Al Bustan here on TripAdvisor. It is a pleasure to learn that you had a comfortable stay with us. It will be my pleasure to pass on you compliments to Sameera and Tilak for their remarkable guest service. We very much appreciate your positive review and look... More 

Kampala, Uganda
1 review
Reviewed 1 week ago

The plcae is very clean, in an excellent eviroment and with good customer care The place has a variety of dishes to cater for the diferent cultures all over the world And I would like to appriciate the following people that made my stay in novotel albustan aperiod of good memories and made me feel at home. 1. Mildred and... More 

Helpful?
Thank isikosam2002
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am delighted to learn that you had a wonderful stay with us and was impressed with the services. I will definitely share your compliments to the entire team especially to Mildred, Charity and Hammad for their great hospitality and to Maya... More 

1 review
Reviewed 2 weeks ago via mobile

Have been here since almost 10 days in room 926. Everythings perfect, whole staff is polite and welcoming Housekeeping staff Srijana and Chef Sujata did a commendable job. Will surely recomend for bussiness or personal travel.

Helpful?
Thank nitesh s
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted to have met your expectations during your stay with us and it will be my pleasure to pass on your commendations to the entire team especially Srijana and Sujita for their remarkable guest service. Your recommendation is very much... More 

Pakistan
Level Contributor
5 reviews
5 hotel reviews
Reviewed 2 weeks ago via mobile

Stayed in room 1214 from 17 to 19th November 2016. Excellent service and wonderful breakfast at The pepper on Mezzanine floor. Very welcoming resturaunt staff especially Mumtaz Khan. Took care of my every need. Rooms are nice and clean with bathrooms having walk in showers and bathtub. Modernly equipped elevators and locks. Virtual conceirge was fast and accurate. Temperature control... More 

Helpful?
Thank drkashifaziz
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am delighted to learn that you had a wonderful breakfast at Pepper Restaurant and was impressed with the services. I will definitely share your compliments to the entire team especially Mumtaj Khan for his remarkable service. Likewise, I am glad that... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

This business hotel is conveniently located close to Abu Dhabi exhibition center. Reasonably priced during exhibition period , it was very good stay , modern style which I like it , food is great and tasty

Helpful?
Thank Rami K
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted to have met expectations, glad that you were impressed with the hotel's location and modern design. Likewise, I am pleased that you were satisfied with your meals during your stay with us. Your positive feedback is highly appreciated and... More 

Dubai, United Arab Emirates
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

This business hotel is conveniently located close to Abu Dhabi exhibition center. Reasonably priced during exhibition period, otherwise looks overpriced. Rooms are pretty new and quite big, comfortable beds, big bathroom. Restaurant selection is around average, breakfast needs improvement, selection was quite basic. The same restaurant offers curry night and that was OK. Had a few drinks at the bar... More 

Helpful?
Thank Andi R
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We very much appreciate your feedback regarding your stay. Glad that you were pleased with our room features, gym and pool as well our staff's friendly and professional service attitude. I have noted your comments on the food... More 

Kuwait
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago via mobile

This is a lovely quiet hotel that is off the beaten path. That appeals to me as in a large city the noise can be overwhelming. It has excellent dining at the pepper restaurant. A wonderful breakfast buffet. A lovely way to spend the late afternoon or early evening is to sit out by the pool in the grass. The... More 

Helpful?
Thank marykatef2013
GM_NovAuhAB, General Manager at Novotel Abu Dhabi Al Bustan, responded to this review

Dear Valued Guest, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. I am delighted that you had a relaxing stay with us and happy to know that you have enjoyed our wellness facilities. Likewise, glad to read that you had an excellent dining experience at our Pepper Restaurant and was satisfied with our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Ideally situated near the business and leisure hubs in Abu Dhabi, Novotel Abu Dhabi Al Bustan is a perfect place to stay. This midscale property features 361 rooms and suites suitably designed either for business or leisure travellers. Guests can choose from 6 on-site food & beverage outlets offering several dining options from “à la carte”, buffet, steakhouse or healthy selections. The hotel also features a well-equipped mixed gym, outdoor temperature controlled swimming pool for kids and adults with outdoor Jacuzzi, treatment rooms for men and ladies, offering diverse massage choices, sauna, steam bath, indoor Jacuzzi, and kids gaming area. 7 spacious meeting rooms and 1 big ballroom are also available for events, weddings, and banquets with free high speed internet access available in all areas. A web corner featuring Mac computers is available in the lobby for easy access to Internet for hotel guests. ... more   less 

Additional Information about Novotel Abu Dhabi Al Bustan

Address: Shk. Rashid Bin Saeed | Rabdan St. (29th St.), Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $71 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Abu Dhabi Al Bustan 4*
Number of rooms: 361
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, HotelTravel.com, Odigeo, Travelocity, Priceline and ACCOR so you can book your Novotel Abu Dhabi Al Bustan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#12 Best Value Hotel in Abu Dhabi
#26 Spa Hotel in Abu Dhabi
#41 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Abu Dhabi Al Bustan staff and other travelers.
18 questions
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Glenmore Park, Australia
Burgess Hill, United Kingdom
29 days ago
2 months ago
United Kingdom
United Kingdom

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Questions? Get answers from Novotel Abu Dhabi Al Bustan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to stay from road side a little noisy”
 of 5 bubbles J3290VLkevina, 5 days ago | Read review
“located in a city, view to all rooms is the same, will suggest 12th floor and above”
 of 5 bubbles briper1, 3 weeks ago | Read review
“Ask the side facing the grand mosque if you are to have a beautiful view”
 of 5 bubbles simonkeys2016, 4 weeks ago | Read review
“Good Price very affordable”
 of 5 bubbles bhew0421, Oct 4, 2016 | Read review
“The taxes make this hotel not such a good deal”
 of 5 bubbles ddfabrick, Aug 19, 2016 | Read review
5 of 5
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