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Saadiyat Island, Abu Dhabi 643660 United Arab Emirates
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$402
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rixos Premium Saadiyat Island
Updated 06/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 163 in Abu Dhabi
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.5
Rixos Premium Saadiyat Island invites you to experience pure luxury in a sublime, opulent palace setting. Situated on the pristine white sands of Saadiyat Island in Abu Dhabi, what really sets Rixos Premium Saadiyat apart is the fact that it is the first All- Inclusive concept in Abu Dhabi and the most successful fully integrated resort in U.A.E. Before immersing yourself in the awe-inspiring attractions of the UAE's capital city, why not venture through a culinary journey and experience flavours from around the world from one of the many on-site restaurants. Take in the unique live entertainment offerings seamlessly blended into the resort and catering to the preferences of guests of all ages. Whether you'd rather invigorate your senses in the tranquillity of the spa, tread footprints in the sand along the pristine private beach or make a splash in the water park, adventures at the hotel are limitless.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Kids stay free
Internet
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, French, Russian, Spanish and 9 more
Hotel links
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
37Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
Saadiyat Island, Abu Dhabi 643660 United Arab Emirates
Name/address in local language
Getting there
Rental CarsSee rental cars from $29/day
2924Reviews354Q+A100Room tips
Reviews
Traveler rating
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+1
A perfect 8 days. The food was great, the room spacious, the team accommodating and friendly and the beach beautiful. It was a welcomed break after 2 years without travel and the hotel is covid safe with all staff wearing masks and guests required to wear masks in the hotel too. I want to give a special thanks to Patricia Vizcaino who helped me with birthday arrangements for my husband and was incredibly helpful and prompt with her email comms ahead of our arrival. He had a wonderful dinner that evening thanks to you. It was also lovely to finally meet you when we checked out.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Room 3205 has a great view and outdoor space
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Helpful
Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded today
Dear Guest dacia360, First of all, we congratulate your husband for his birthday celebration and we thank you for choosing our hotel for such a special occasion. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions, and we are glad to know that our team was able to make the celebration a complete success. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards Burcak Orak General Manager
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+1
We spent 8 nights at the hotel, on an ultra all inclusive basis in room 3205, which was a nice central room along the stretch of deluxe sea view rooms on the 3rd floor. The room was well laid out, and had a large outdoor patio with 2 loungers, a parasol, a small table a chairs, plus a bean bag. It was well maintained by housekeeping, but that’s a theme across the whole hotel. We didn’t see anything that was broken or in need of repair / touch up / clean up etc. The room has a complementary mini bar, with beer, soft drinks and water, which was restocked daily. The super king bed was really comfortable and there was a small sofa in it too. There was plenty of wardrobe space, in which you could find the safe. The bathroom was also a good size with both a bath and shower. There’s sliding opaque, green, glass ‘patio’ door arrangement that separates the bedroom and bathroom. When pulled open you would be able to bath and see out to the sea, but we left it closed throughout. The check-in and check-out processes were all pretty simple and quick. It was also easy to book dinner at the a la carte restaurants the hotel has. The key to 8 nights is you get 4 visits to the a la cartes. 7 nights equals 3 trips. Not that you really need to go to them though as the food in the buffet restaurant was excellent. Unlike other Abu Dhabi hotels, this one didn’t prepare much by way of Chinese food, not that we missed it, but it’s testament to the mix of nationalities at the hotel. The hotel guests were predominantly Russian and European with all pallets catered for. We only tried 2 of the a la cartes in the end; the Greek and the Italian. Both were really good. The service at the Greek was a little slow but the food was excellent, including the many taster plates you get before your staters arrive. They also prepared a cake for my birthday which was appreciated. The Italian was also excellent. The food was tasty and the service pretty much spot on for speed and efficiency. We didn’t spend any time around the pool area as that looked pretty busy each day as our stay coincided with school holidays and Eid. There was plenty of space but there was music playing from some pretty sizeable speakers, along with plenty of children. Since we prefer our lounger time to be a bit more relaxed and quieter we headed to the beach each day, which has an adults-only side. The negative is the drink service isn’t as good as by the pool where you have a buzzer to request what you want. The beach itself was great. It is many kilometres long and you’re free to walk in both directions for a long distance. It’s also pretty spotless with a lifeguard on duty all day. There were classical musicians set up in lobby late afternoon each day and a live music act in the main bar each night. The bar itself is pretty enormous but served excellent cocktails, and it’s a nice place to end the evening after some delicious food. We used Careem regularly whilst at the hotel. It was around 20 mins to Galleria Mall, downtown and the mangroves we visited. It takes around 45 minutes to get to and from the airport. There is nothing I can criticise the hotel for, nor the staff, food or grounds. The things that annoyed us were wholly to do with a few guests who seemed fine with their children running around the main restaurant as people are carrying plates of food, or physically handling the fresh fruit or honeycomb (yes, we saw a child shove his hand straight in to that and walk off with some, dribbling the honey across the floor). We need to say a special thanks to Valeria who arranged a birthday dinner with my wife ahead of our arrival and who we were happy to have met on our last day. Nothing was too much trouble and she was always prompt with her email communication ahead of travel. Susma Nagar in the main restaurant was also very helpful and great to chat to over breakfast and lunch. She always made sure to check in on us and ask how we were doing. She was always so pleasant irrespective of how busy she was. A huge thank you to the entire Rixos team for making our holiday a relaxing and memorable one. We look forward to returning.…
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded 4 days ago
Dear Guest SE18Dweller, We were delighted to read your gracious feedback regarding your stay at Rixos Premium Saadiyat Island Abu Dhabi. it's a great pleasure for us to read that you were pleasantly satisfied and that we were able to exceed your expectations. Your compliments are really encouraging us to keep delivering genuine hospitality both in products and services to our guests. Your nice comments motivate all our team member. We would be very happy to share your words of praise on to the relevant departments. We would like to emphasize that your opinions about our hotel are of great importance to all our staff and as Rixos Team. We are all together striving to provide all our guests with the highest level of service. It is also good to know that you have enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We're really happy to be part of a great memory of your holiday and look forward to hosting you in our hotel again and again. On behalf of our team, we wish you all the very best! Burcak Orak General Manager
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The positive review i planned to write about this hotel has unfortunately been overshadowed by absolutely terrible customer service after leaving the hotel (it was pretty poor from front of house whilst we stayed there but the experience post has completely ruined any positives we had about our holiday). This hotel does not care about its staff and it is actually horrifying that guests are subjected to emotional blackmail. During our stay we were encouraged by many staff to tip them and leave good reviews for them as they needed extra money. We let this slide because the majority of the F&B staff were excellent and attentive and we felt they deserved recognition. We extended our stay by an extra day due to our flight time being in the middle of the night and we wanted to be able to use our room and the facilities for the full day - we were charged a full nights rate. We paid some of this in cash and the rest on card. On check out we were informed we had been overcharged on the card and so was handed our cash back. Off we went home happy with our holiday. Last week the harrassment started. I have received emails, phone calls, text messages and even messages on Whatsapp saying there had been an error and we shouldnt have been given our cash back and that we must immediately pay 800AED. My first thought was why should we, we never asked for the money back it was given to us, we never made the mistake. After stating i was not happy about this experience i agreed to send the cash back in the post but i am still awaiting a postal address for this. Because i still hadnt paid via the link the harrassment started again and i was informed via email that if i didnt pay immediately then it would be taken out of the person who made the mistakes wages. I am absolutely appalled and horrified that this is the way the staff are being treated for making a mistake - and the emotional blackmail used on a guest. Terrible customer service but even worse treatment of staff. I have asked to speak to the most senior person about this. And I await a phone call from them. I am sharing this review as a caution to anyone travelling that this luxury hotel clearly does not value its guests to treat them in this way - you will not get luxury service. I need a holiday to get over the stress going on this holiday has caused!…
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Date of stay: May 2022
Value
Rooms
Service
Helpful
THANK YOU ! Was amazing.. It was not the first time and for sure, it will not be the last.. My mother really enjoyed the SPA & Massage session. The atmosphere is amazing. Thank you Marina, Leila and all the staff. See you soon.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded 6 days ago
Dear Mr. Adam Zoukar, Thank you for sharing your experience at Rixos Premium Saadiyat Island Resort. We do our best to provide a wonderful holiday according to our high quality standards with the warmest Rixos hospitality, great to hear that your vacation with us was enjoyable. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards, Burcak Orak General Manager
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That has been perfect 2 weeks stay because of 2 Villa asistants - Hassan and Emrulah. Hotel itself nice and clean , huge sandy beach and hot sea. Great place for people looking for to do nothing. Kids could be entertained in Kids Club or at amusement Parks which are 15 min away by Taxi.
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded 1 week ago
Dear Guest alexanderm776, Thank you for choosing Rixos Premium Saadiyat Island as a destination for your vacation and taking your precious time to write a comment regarding your recent stay. We are truly happy to read your gracious feedback and see the highest marks, it’s the greatest motivation for all our team. We always try to find a personal approach to each client and satisfy their deepest desires. That is why we provide a wide spectrum of services and activities for all age categories of travelers. We wish to see you soon for another visit worth remembering. Best regards, Burcak Orak General Manager
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Amazing hospitality, service and atmosphere! The staff are incredibly accommodating, providing choices of cocktails and drinks to your liking and offering so much support on your stay. Special thanks to Irene our lovely waitress and Gayan the most impressive bar man! Highly recommend this hotel and chilling at this bar during your stay!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded 1 week ago
Dear Valued Guest 31Tiara, Thank you for choosing Rixos Premium Saadiyat Island! We sincerely appreciate your kindest words about our property, team, and service. We delighted to hear that you enjoyed your stay with us! We assure to give our guests the finest personal service and create unique, memorable experiences. It is a great pleasure that you liked cocktails by Gayan and service by Irene. They are important members of our team! We are just there to assist you with whatever you need for a perfect vacation. We always try to provide facilities for our guests who will always enjoy a warm, relaxed, refined ambiance. We look forward to hosting you again soon for another fantastic experience! Have a wonderful day! Warmest regards, Burcak Orak General Manager
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+1
My Wife and I visited Abu Dhabi for the 4th time as we were very keen to experience the Louvre on Saadiyat Island. We booked the Rixos Premium Hotel, which is on Saadiyat Island, for a week and had a fabulous holiday. The room was a Deluxe Sea View on the 5th floor, lots of space, multiple wardrobes, free mini bar, gowns and slippers, balcony, etc. Breakfast is buffet style with choices from Turkey, Arabia, Asian and Western cultures. There are 3 A la Carte restaurants, Seafood, Italian and Asian and we tried them all. Absolutely great food and service with wine included. The service staff all work together in a happy manner with a great attitude to all guests. However we have to shout out a very special mention to one of the Lobby food and beverage team called Ayse who is the fastest on two legs. Ayse works non-stop in fact whilst sitting there indulging in a cup of tea or something stronger, you will get tired just watching her. She has brilliant service skills, a very friendly and professional manner and is a pleasure to know. Normally we are not keen on All Inclusive as we are not big drinkers and prefer a more relaxed dining arrangement than a buffet, but the Rixos has put together a very successful and attractive alternative. …
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Date of stay: May 2022Trip type: Traveled
Room Tip: Pool busy in the morning, quieter at lunch and afternoon.
People's restaurant great for lunch...
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2 Helpful votes
Helpful
Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded 1 week ago
Dear Guest FoodCultureFun, Thank you very much for sharing your detailed positive emotions with us. Every member of the Rixos Premium Saadiyat Island Family does their best to create the most relaxing environment for you to enjoy your vacation. We are thrilled that you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board. Also we would like to express our sincerest gratitude for your kind words toward our lobby bar staff as they strive to deliver an excellent service at all times to ensure our guest enjoy their experience. It makes us happy to hear that we succeeded in making your vacation full of pleasant memories and emotions and we hope that you will come back soon. With best regards, Burcak Orak General Manager
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+1
Having a fantastic time at the Rixos. The cocktails in the lobby bar are fantastic. The natural, friendly service from Irene & Ayse makes us feel welcome. They are knowledgeable, attentive and above all very welcoming. I hope the management of the hotel recognise and value these wonderful ladies.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded 1 week ago
Dear Guest Richard C, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are glad to know that you were satisfied with the hospitality of our colleagues. It is our duty to make your vacation the most memorable and leave you with a desire to come back. The whole team of the Rixos Premium Saadiyat Island is glad to be part of a great memory of your trip and looks forward to the pleasure to be your host again. Best regards Burcak Orak General Manager
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We are currently staying at the Rixos Saadiyat Island hotel and this has been our favourite hotel to date, the food, cleanliness and service is impeccable, particularly from Irene at the lobby who is extremely attentive!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded 1 week ago
Dear Guest 244olir, Thank you for taking the time for highly rating the Rixos Premium Saadiyat Island. We really appreciate the comment you have shared with us, and mentioning that you were satisfied with cleanliness, food as well as the services from our staff. We always try to find a personal approach to each client and satisfy their deepest desires. We wish to see you soon for another visit worth remembering. Sincerely, Burcak Orak General Manager
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We used the lounge bar for our morning coffee and evening drinks/cocktails. Both were exquisite and the staff are extremely tentative and knowledgable. A special mention goes to Irene who is the most lovely staff member, she’s so kind and always goes that extra mile. Really pleasant staff all round that make you feel like home.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Burcak Orak, General Manager at Rixos Premium Saadiyat Island
Responded 1 week ago
Dear Guest avinap2022, Your high appreciation of the service of our colleagues from lobby bar is an honor for us. Our gratitude for your kind comments and high rating. We look forward to having the pleasure of welcoming you back to Rixos Premium Saadiyat Island. Kind regards, Burcak Orak General Manager
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PRICE RANGE
$374 - $693 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
378
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Claim Your Listing Frequently Asked Questions about Rixos Premium Saadiyat Island
Which popular attractions are close to Rixos Premium Saadiyat Island?
Nearby attractions include Saadiyat Beach (0.4 miles).
What are some of the property amenities at Rixos Premium Saadiyat Island?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Rixos Premium Saadiyat Island?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rixos Premium Saadiyat Island?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Rixos Premium Saadiyat Island?
Yes, free parking is available to guests.
What are some restaurants close to Rixos Premium Saadiyat Island?
Conveniently located restaurants include Olea, Sontaya, and Buddha-Bar Beach Abu Dhabi.
Are there opportunities to exercise at Rixos Premium Saadiyat Island?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Rixos Premium Saadiyat Island have airport transportation?
Yes, Rixos Premium Saadiyat Island offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rixos Premium Saadiyat Island?
Yes, dry cleaning and laundry service are offered to guests.
Does Rixos Premium Saadiyat Island offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Rixos Premium Saadiyat Island?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.