Khalidiya Palace Rayhaan by Rotana
Khalidiya Palace Rayhaan by Rotana
Corniche Road Al Khubeirah, Sector W-32, Abu Dhabi 4010 United Arab Emirates
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Room & Suite (1114)
Dining (195)
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Avg. $185 /night, 12/11 - 12/12
$347
per night
$257
per night
$167
per night
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About
4.5
#39 of 154 hotels in Abu DhabiLocation
4.6
Rooms
4.6
Value
4.5
Cleanliness
4.7
Service
4.6
Sleep Quality
4.6
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Cast away in the turquoise waters of the Arabian Gulf Sea, Khalidiya Palace Rayhaan is the first property in the UAE under the new brand mark Rayhaan Hotels & Resorts by Rotana, offering 443 splendid rooms and serviced apartments with their modern design complementing the values of the contemporary Arabian culture, in an alcohol-free environment. Situated in the prime area of Abu Dhabi overlooking the beautiful shores of the Arabian Gulf, this fabulous city resort is only a 30 minutes drive from the Abu Dhabi International Airport and a few minutes away from various choices of the largest malls in the capital and points of cultural interest.
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Fitness / spa locker rooms
Fitness classes
Sauna
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private beach
Additional bathroom
Interconnected rooms available
Private balcony
Kitchenette
Minibar
Flatscreen TV
Room service
Safe
VIP room facilities
Refrigerator
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, Russian, Arabic and 2 more
Location
Corniche Road Al Khubeirah, Sector W-32, Abu Dhabi 4010 United Arab Emirates
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Abu Dhabi Intl Airport
20.9 mi•
See all flights
Rental Cars
31 Restaurants
within 0.3 miles
Reviews
4.5
7,948 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime location, Khalidiya Palace Rayhaan by Rotana is lauded for its proximity to local attractions and beaches, creating a welcoming retreat for guests. The hotel's spacious, well-appointed rooms with stunning views receive high marks, although some guests suggest a modern update is due.
The comprehensive amenities, including a large pool, private beach, and diverse dining options, are popular among visitors. While the hotel's cleanliness and service are often commended, opinions on value vary, with some finding it budget-friendly and others considering it pricey.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Comprehensive
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Detailed Reviews
We stayed 4 nights with our 2-year old daughter and really enjoyed the hotel and its facilities. Room was great, only thing was that the bed was a bit too soft for us. We had half board included and both breakfast and dinner buffet were great and varied. I suggests the hotel place a sanitizer stand as there are so many guests who eat at the buffet and share the same cutlery when filling their plates. Will recommend half or full board as there aren't many restaurants nearby without a taxi ride and the prices in the cafe at the reception and the hotel restaurants aren't cheap!
Will definitely recommend the hotel to everyone planning af holiday vacation in Abu Dhabi
Will definitely recommend the hotel to everyone planning af holiday vacation in Abu Dhabi
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Review collected in partnership with Rotana Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana
Responded Feb 23, 2020
Dear TripAdvisor Member, Thank you for staying with us and sharing your valuable feedback on TripAdvisor. It is with delight to know you had a wonderful family holiday with us and you enjoyed our facilities. We truly appreciate your flattering feedback and rest assured that this has been passed on to the team. Your comment about the comfort of the bed and suggestion of having a sanitizer stand in the restaurant have been noted. Once again, thank you for your feedback and highly recommending us to the other travelers. We can’t wait to welcome your family again in Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Chadi Nicolas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stayed here between Christmas and New Year for some much needed sun.
The hotel is around a 30 minutes taxi ride from Abu Dhabi airport (around 100AED from airport and 80AED to airport).
We arrived early in the morning around 7am and were lucky to get our room by 10am. Our flight home was also very early and they kindly let us swap our breakfast from our last morning to our check in date which let us have breakfast while our room was being prepared.
Our room was on the 14th floor and included an amazing view of the Presidential Palace and Emirates Palace. Room was very clean and the king sized bed also had the most comfortable pillows I’ve ever slept on. Bathroom had both bath and shower enclosure. Room service also ensured that we were never short of toiletries or bottles of water. Turn down service was also provided but we found that this was hit and miss, with some nights not being done.
Food at their main restaurant, Horizons, is good but not a stand out. Breakfast had a good selection of hot and continental dishes. However I did find the cooked eggs queue to be irritating long. There should be more chefs cooking. Hash browns, which are my favourites, were also consistently bad each morning. Dry and not at all crispy. We also had Friday Brunch at Horizons which was also good but nothing special.
You do need to try their middle eastern restaurant, Kamoon, though which does excellent meat grills.
Given the limited food options available at this hotel we opted to eat out most nights. The nearby Marina Mall (a 30 minute walk or 10 AED taxi ride) has a variety of restaurants. We also dined at Etihad Towers and at the Intercontinental (Fishmarket is a must visit for seafood lovers).
The pool area is very large. However, a lot of sun beds are “reserved” very early on in morning which really annoys me. The pool staff should do more to stop this.
Overall we enjoyed our stay at Khalidiya Palace. Whilst there are some annoyances this is still a great hotel.
The hotel is around a 30 minutes taxi ride from Abu Dhabi airport (around 100AED from airport and 80AED to airport).
We arrived early in the morning around 7am and were lucky to get our room by 10am. Our flight home was also very early and they kindly let us swap our breakfast from our last morning to our check in date which let us have breakfast while our room was being prepared.
Our room was on the 14th floor and included an amazing view of the Presidential Palace and Emirates Palace. Room was very clean and the king sized bed also had the most comfortable pillows I’ve ever slept on. Bathroom had both bath and shower enclosure. Room service also ensured that we were never short of toiletries or bottles of water. Turn down service was also provided but we found that this was hit and miss, with some nights not being done.
Food at their main restaurant, Horizons, is good but not a stand out. Breakfast had a good selection of hot and continental dishes. However I did find the cooked eggs queue to be irritating long. There should be more chefs cooking. Hash browns, which are my favourites, were also consistently bad each morning. Dry and not at all crispy. We also had Friday Brunch at Horizons which was also good but nothing special.
You do need to try their middle eastern restaurant, Kamoon, though which does excellent meat grills.
Given the limited food options available at this hotel we opted to eat out most nights. The nearby Marina Mall (a 30 minute walk or 10 AED taxi ride) has a variety of restaurants. We also dined at Etihad Towers and at the Intercontinental (Fishmarket is a must visit for seafood lovers).
The pool area is very large. However, a lot of sun beds are “reserved” very early on in morning which really annoys me. The pool staff should do more to stop this.
Overall we enjoyed our stay at Khalidiya Palace. Whilst there are some annoyances this is still a great hotel.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana
Responded Jan 15, 2020
Dear TripAdvisor Member, Thank you for taking the time to post your heartwarming review on TripAdvisor. We are happy to know that you had an enjoyable Festive holiday with us. Your flattering comments have been passed on to the team and this will surely encourage us to continually provide exemplary service and facilities to our valued guests. On the other hand, we regret that you were not fully satisfied with your breakfast experience in Horizon. While our culinary team strives to provide the highest quality of dining experience to our valued guests, please accept our apologies that we did not meet your expectation. Please be informed that our housekeeping team is offering daily turn down service except for rooms on “Do not disturb” status. Nevertheless, your comment has been addressed to the concerned department head. Moreover, we would like to assure you that as a policy we do not allow sun lounger reservation in The Beach Club and sun loungers are being cleared if not occupied for 30 minutes. Nevertheless, your comment has been noted and we will certainly ensure that the policy is well implemented and followed. We greatly appreciate your feedback and look forward to welcoming you again in Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Chadi Nicolas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Stayed here for a long weekend in early March. From the moment we checked in the staff were very attentive and helpful. Our room was on the 17th floor with a balcony looking over the beach area. The room was large and had usual basics of minibar, ironing board, robes, safe, small kitchen area etc etc.
The hotel and grounds as a whole were very well presented and clean.
Food was also very good and plenty of choice.
We chose to eat out at the Marina Mall some nights which is about a 20 minute walk or 5 minutes in a taxi (approx 10-15 dirhams).
Transfer by taxi to/from airport is around 90-100 dirhams.
The break at the hotel was excellent and would recommend.
A few points to note are that the is a DRY hotel and does not serve alcohol.
Also, there are water sports available on the beach - predominantly jet skis ... a few of these are VERY loud and can become an annoyance whilst relaxing on the beach (these are not standard jet skis ... they have been modified and sound like F1 cars !!).
The hotel and grounds as a whole were very well presented and clean.
Food was also very good and plenty of choice.
We chose to eat out at the Marina Mall some nights which is about a 20 minute walk or 5 minutes in a taxi (approx 10-15 dirhams).
Transfer by taxi to/from airport is around 90-100 dirhams.
The break at the hotel was excellent and would recommend.
A few points to note are that the is a DRY hotel and does not serve alcohol.
Also, there are water sports available on the beach - predominantly jet skis ... a few of these are VERY loud and can become an annoyance whilst relaxing on the beach (these are not standard jet skis ... they have been modified and sound like F1 cars !!).
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana
Responded Mar 11, 2020
Dear TripAdvisor Member, Thank you for staying with Khalidiya Palace Rayhaan by Rotana and posting your review on TripAdvisor. I am grateful to know that you had a wonderful stay with us and you felt looked after during your visit. Thank you for highlighting our excellent colleagues’ hospitality and customer service, room, cleanliness, and food. On the other hand, I would like to apologize for the inconvenience you encountered whilst using the beach facility. Indeed, we have a 3rd party company running jet ski rental in the property, however, all renters are briefed and instructed to drive on the open water and away from the buoy line for safety reason, and to avoid disturbing the other guests. Unfortunately the local jet skiers are the difficult ones to control but please rest assured that we take all possible actions to stop reckless behavior of water skis by addressing this issue to the concerned authorities. Once again, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon. Yours sincerely, Chadi Nicolas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited the Khalidiya Palace Rayhaan a few days ago and experience just awesome services from the moment we arrived. I would suggest you take the rooms on the Palace side to avoid the sun blaring down on your room. We even managed to fall sleep without the ac being on. The little private beach and amenities are in pristine condition. The pool area are shaded by lush green palm trees and the areas were in tip top class.
Restaurant services for breakfast were of a high standard given that we currently all have to abide by the Covid rules. The restaurant staffs eagerness to assist you were greatly appreciated.
Restaurant services for breakfast were of a high standard given that we currently all have to abide by the Covid rules. The restaurant staffs eagerness to assist you were greatly appreciated.
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Date of stay: October 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chadi Nicolas, General Manager at Khalidiya Palace Rayhaan by Rotana
Responded Nov 1, 2020
Dear TripAdvisor Member, Thank you for taking the time to post your review on this platform and it was indeed our pleasure having you as our valued guest. We at Khalidiya Palace Rayhaan by Rotana are wholeheartedly touched by your endearing compliments and are sincerely pleased to know that you had a memorable stay with us. Your feedback will surely serve as an encouragement for us to keep exceeding our guests’ expectations at all times. Once again, thank you for your time and we look forward to welcoming you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for one night on a weekend. it was our main choice because of the beach facilities.
On arrival the receptionist upgraded our room to a room with balcony on the 16th floor, with amazing views of the emirates palace.
we had our dinner at the horizon restaurant and it was lovely too, the burger in the red bun was fantastic, the tomatoes soups and they even made my kid the pizza he asked for which wasn't in the menu, similarly the breakfast was delicious. All staff were very friendly. As for hygiene they check for hygiene, masks and temperature whenever you will access the beach, or enter the hotel,
comfortable and clean rooms , and beds
they provide towels but we had our own , because we are a bit phobic from the virus.
my kid enjoyed the beach a lot
it was our first stay there and we would definitely return :)
On arrival the receptionist upgraded our room to a room with balcony on the 16th floor, with amazing views of the emirates palace.
we had our dinner at the horizon restaurant and it was lovely too, the burger in the red bun was fantastic, the tomatoes soups and they even made my kid the pizza he asked for which wasn't in the menu, similarly the breakfast was delicious. All staff were very friendly. As for hygiene they check for hygiene, masks and temperature whenever you will access the beach, or enter the hotel,
comfortable and clean rooms , and beds
they provide towels but we had our own , because we are a bit phobic from the virus.
my kid enjoyed the beach a lot
it was our first stay there and we would definitely return :)
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Room Tip: we had a room on the 16the floor, fantastic emirates palace views, quiet, large and clean
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chadi Nicolas, General Manager at Khalidiya Palace Rayhaan by Rotana
Responded Jul 15, 2020
Dear TripAdvisor Member, Thank you for posting your review on this platform and it was indeed our pleasure having you as our valued guest. It warms our heart to know that you and your family had an enjoyable first stay with us and thank you for your positive comments about your room and dining experience and our beach facility. Moreover, I am glad that you appreciated the measures we have undertaken to safeguard the health and wellbeing of all our guests and ensure that you feel at ease during your stay with us. At Rotana, your comfort, safety and wellbeing is our top priority. Once again, thank you for your feedback and we hope to welcome you again in Khalidiya Palace Rayhaan by Rotana soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved the measures that have been implemented to keep every safe. It is clear staff have been trained to a high standard in these new measures, a great team effort. The room was sealed after cleaning and no one else entered before your arrival.
The pool and beach are both stunning and I loved my room that looked onto them. My room had a large balcony that was a safe space to sit and relax. At both the pool and the beach the loungers have safe seals so you knew it had been sanitized before proceeding to sit. I really enjoyed the food, it was so tasty and even though all of the restaurants weren’t open there was a great selection to choose from.
There were only two small things about my stay the first that my online check-in I completed the day before arrival on the Rotana app never updated on the hotels system so I spent longer at the check in desk and had to complete the check-in process online again. Secondly, you can’t park your car until check in was completed, the front of the hotel was busy where you had to leave the car while you waited for check-in.
The pool and beach are both stunning and I loved my room that looked onto them. My room had a large balcony that was a safe space to sit and relax. At both the pool and the beach the loungers have safe seals so you knew it had been sanitized before proceeding to sit. I really enjoyed the food, it was so tasty and even though all of the restaurants weren’t open there was a great selection to choose from.
There were only two small things about my stay the first that my online check-in I completed the day before arrival on the Rotana app never updated on the hotels system so I spent longer at the check in desk and had to complete the check-in process online again. Secondly, you can’t park your car until check in was completed, the front of the hotel was busy where you had to leave the car while you waited for check-in.
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Review collected in partnership with Rotana Hotels
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chadi Nicolas, General Manager at Khalidiya Palace Rayhaan by Rotana
Responded Jul 29, 2020
Dear TripAdvisor Member, Thank you for posting your review on this platform and it was indeed our pleasure having you as our valued guest. We are delighted to know that you had a wonderful stay with us, and you loved the measures we have undertaken to safeguard the health and wellbeing of all our guests and ensure that you feel at ease during your stay with us. At Rotana, your comfort, safety and wellbeing is our top priority. Moreover, thank you for your positive comments about the room, pool and beach facility and food. With regard to your online check-in experience, we would like to apologize for the inconvenience you encountered as we had a system error during your stay. Nevertheless, we have escalated the issue to our Information Technology team to resolve and avoid this from happening again. Once again, thank you for your feedback and we hope to welcome you again in Khalidiya Palace Rayhaan by Rotana soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I stayed for two nights at the khalidiya palace rayhaan by rotana - as soon as we arrived the service from guest service but also the rest of the staff was perfect. We were given a room with a balcony overlooking the presidential palace, the rooms are spacious and very clean. We appreciated the huge pool and private beach which enabled us to enjoy the facilities that were not crowded and were calm.
Staff was very attentive to details, giving us water since it was hot and complimentary treats during the afternoon. Finally, the hotel is safe regarding covid-19 - everything is sanitized and everybody respects wearing of masks, hand gel …
Special thanks to the general manager who has been more thank kind to us as he helped with our Covid 19 green pass registration and went the extra mile by resolving a slight issue we had with TV
Great location, service, food and room
Many thanks
Staff was very attentive to details, giving us water since it was hot and complimentary treats during the afternoon. Finally, the hotel is safe regarding covid-19 - everything is sanitized and everybody respects wearing of masks, hand gel …
Special thanks to the general manager who has been more thank kind to us as he helped with our Covid 19 green pass registration and went the extra mile by resolving a slight issue we had with TV
Great location, service, food and room
Many thanks
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chadi Nicolas, General Manager at Khalidiya Palace Rayhaan by Rotana
Responded Sep 27, 2021
Dear Ms. Claire, Thank you for sharing your review on TripAdvisor. We are glad that we were able to provide you a wonderful family getaway. We appreciate your compliments about our colleagues’ hospitality and customer service, our pool & beach facility, rooms, the cleanliness, excellent location and our safety procedures to prevent the spread of Covid-19. It is my and our pleasure to be at your service. Once again, thank you for staying with us and we hope to welcome you and your family back to Khalidiya Palace Rayhaan by Rotana, always assuring you of our personalized service and attention. Yours sincerely, Chadi Nicolas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 2 nights 3 days in the hotel for me and my boyfriend. I booked a room which is a premium room plus king bed coz it has a kitchenette & I need to cook foods as I am celebrating my 24th birthday. The night before our check in I called the hotel. First, they said the room will be available after 6pm! And there’s nothing they can do! So I told them that i need the room before 6pm bec i need to cook foods before 5pm! After how many minutes of giving them time how they can resolve this... they said that they will put us in the temporary room first. the guy from reception told me that the temporary room (classic room) has a kitchenette so i can prep & cook foods there and transfer later on to the room category that i booked. But when we arrived in the morning, Youssef from front office told us that it has no kitchenette. As i dont want to ruin the day and dont want to argue anymore i just said okay. We checked-in to temporary room around 11 pm.. He said that they will call us once the room is ready and we can transfer.. But after 2pm we didnt receive any calls from the front office. Me and my boyfriend are the one who went down to the lobby and asked them if its ready and if we can transfer. I also put a note in my reservation that I am celebrating my birthday so a small cake will be highly appreciated. But when we arrived in our room there was no cake. You need to call them to ask again if they can give you one.🤦🏻♀️🤦🏻♀️🤦🏻♀️ Lastly, the lady from the pool side, I think her name is Esther, I asked her many times if my 2 friends can go with me in the pool/beach side just to roam. Just to show them the nice view of the area. Bec we also want to try the water activities. But she didn’t allow us! I needed to ask the lady from the front office if she can talk to her colleague and allow us to roam around the area only for 5 minutes. Knowing that this is a 5 star hotel, there’s no initiative from the staff! But there are some people who showed their excellent customer service, i just want to give thanks to Christian (from front office) who helped us with our things! Moved from one room to another. Debbie (from front office) thank you for the smooth check out! And for allowing us to late check-out till 2pm. Julie (from front office) for the birthday greeting and being so friendly. There is also a Filipino guy which I forgot the name from the pool side who assisted us at the pool and the way where we will pay for the water activities! Milan (from housekeeping) Thank you for the birthday note and cute towels! Aside from that, we stayed in 1019 and we had the nice view from our balcony!
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Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chadi Nicolas, General Manager at Khalidiya Palace Rayhaan by Rotana
Responded Dec 17, 2020
Dear TripAdvisor Member, We wish to thank you for taking the time to convey your comments about your stay with us. Thank you for highlighting the exceptional service provided to you by Christian, Debbie and Julie and they were truly pleased with your gesture. On the other hand, we regret about the inconvenience you encountered in certain aspects of your stay and thank you for your valuable feedback as this helps us understand the areas we need to improve upon. Rest assured that your feedback has been addressed to the concerned department heads for corrective action. Meanwhile, we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon. Please let me know when you are coming back to stay with us so I can personally take care of your requirements and ensure your memorable experience. Yours sincerely, Chadi Nicolas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms were large, spacious, clean. Beds were comfortable. There is a bathroom and a shower. The dining, reception areas, family areas, cafe on the ground floor are always clean and it all looks very grand. There is always space to dine and the breakfast buffet is regular filled up and stuff is made fresh. Outdoor seating is also an option and something we did everyday. All staff were great especially Ram who was so friendly and helped us find and arrange places to eat in Abu Dhabi. The swimming pools are always clean, there were always lifeguards there watching and making sure everything was safe. The pools are big enough and kid friendly. The baby pool is covered which is great and its next to the playground. You can order drinks and food for lunch by the pool and beach. Its good food - standard beach type food. The staff always quickly cleaned up empty bottles from tables. There were enough swimming pool side seats although we had to go grab them first thing in the morning to get the best spots. The cafe is open late. Every member of staff from reception, taxi/valet, cleaners were so helpful and polite. One of our rooms got upgraded to a beach front view because they didn't realise we had booked 2 rooms on the same floor, so they upgraded to ensure our rooms were near each other.
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chadi Nicolas, General Manager at Khalidiya Palace Rayhaan by Rotana
Responded Apr 18, 2022
Dearest Veebee42014, Thank you for sharing your review regarding your stay with Khalidiya Palace Rayhaan by Rotana. We are delighted to know that we were able to exceed your expectations and provide you with a wonderful time with us. Thank you for your great compliments about the hotel's facilities, products, cleanliness, food quality and especially to our colleague’s exceptional customer service and warm hospitality. Likewise, your special commendation for Ram and our Lifeguard team has been shared with them and they are very thankful for your kind words. Your review is truly a testament to all our efforts in making sure that valuable guests like you will have a great experience in the hotel. We are happy that you enjoyed every single day of your stay. Once again thank you for your time and we look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All was great (staffs,foods in horizon,facilities,room,location and ambiance) except the breakfast menu on our 2nd time which is on our 3rd day was exactly the same from the 1st one.All the food that was serve was delicious but hoping that you change your menu everyday for more great experience. I am not sure for dinner and lunch because we only had 2 breakfast,1 Lunch and 1 Dinner during our stay.
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Review collected in partnership with Rotana Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana
Responded Feb 1, 2020
Dear TripAdvisor Member, We would like to thank you for taking the time to share your wonderful review on TripAdvisor. Your flattering comments about our colleagues’ hospitality and customer service, facilities, room location, and location are truly appreciated. It delights us to know that we were able to exceed your expectations during your visit. With regard to your comment about the breakfast, please be informed that we do offer different daily menus and our selection is based on comprehensive market research amongst other 5-star hotels in the city. Nevertheless, your comment has been noted and addressed to the concerned department head. Thank you once again for your feedback and more importantly, for choosing Khalidiya Palace Rayhaan by Rotana for your stay in Abu Dhabi. We look forward to welcoming you back soon. Yours sincerely, Chadi Nicolas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room we were in did not have a balcony, however the view over Emirates palace was amazing. I'm used to having a balcony but not sure how much we would have used it with the high temperatures.
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"Try to ask for higher floors Even though we were in the 4th it was still beautiful"Read full review
"Always remember to carry the card with you as you can not use the lift/elevator or access the pool without it. "Read full review
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PRICE RANGE
$178 - $319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
khalidiya palace rayhaan by rotana hotel abu dhabi
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
443
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingKHALIDIYA PALACE RAYHAAN BY ROTANA - Updated 2024
Frequently Asked Questions about Khalidiya Palace Rayhaan by Rotana
Which popular attractions are close to Khalidiya Palace Rayhaan by Rotana?
Nearby attractions include Etihad Towers (0.3 miles), Observation Deck At 300 (0.3 miles), and Avenue at Etihad Towers (0.3 miles).
What are some of the property amenities at Khalidiya Palace Rayhaan by Rotana?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Khalidiya Palace Rayhaan by Rotana?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Khalidiya Palace Rayhaan by Rotana?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Khalidiya Palace Rayhaan by Rotana?
Yes, free parking is available to guests.
What are some restaurants close to Khalidiya Palace Rayhaan by Rotana?
Conveniently located restaurants include Lexx, Sahha, and Verso.
Are there opportunities to exercise at Khalidiya Palace Rayhaan by Rotana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Khalidiya Palace Rayhaan by Rotana have airport transportation?
Yes, Khalidiya Palace Rayhaan by Rotana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Khalidiya Palace Rayhaan by Rotana?
Yes, dry cleaning and laundry service are offered to guests.
Does Khalidiya Palace Rayhaan by Rotana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Khalidiya Palace Rayhaan by Rotana?
The staff speaks multiple languages, including English, French, German, Russian, Portuguese, and Arabic.