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Blue Tower Hotel

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06/04/2017 06/05/2017
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22 Reviews from our TripAdvisor Community

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Showing 17: English reviews
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Reviewed December 29, 2015

We planned to spend 2 weeks but we couldn't stay in the hotel for more than one night!! The staff were unhelpful, unpleasant and non-friendly. Dirty rooms, poor service, no water, no AC, old furniture... Please do NOT visit this hotel.

1Thank Nordleo
Reviewed September 5, 2014 via mobile

I stayed in this hotel for ten days and it was a lovely stay.. The people are very helpful and kind .The rooms are clean and the service is great.The hotel is in the center of the city where you can go easily anywhere.I would love to stay in this hotel again❤️

4Thank Maya A
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed July 30, 2012

I stayed around 10 days in this hotel during my business trip to Syria. It is very nice and clean with very good management in the heart of Damascus. I stayed in a small room but very cozy and clean. Breakfast is fantastic and very tempting. You can reach to the busy and nice Damascus night within minuts.

1Thank iBehzad
York, United Kingdom
Reviewed October 17, 2011

Stayed here for 3 nights whilst in Syria last year - what a great hotel! Firstly the staff are excellent and very friendly, always willing to help. Secondly: The room! superbly appointed with a lovely big comfortable bed, a great TV and plenty of space for luggage etc. The bathroom was also great, with a jacuzzi bath and personal steamer...

Thank bh518
Washington DC
Reviewed June 18, 2011

My wife and I stayed at this hotel for 2 nights. The staff were very friendly. The hotel is very clean. The location is great since it's in the middle of the city and it's in a safe part. It's a 4 star hotel but I would honestly rate it as 5 considering that I've stayed at another 5 start...

Thank haniakil
Abu Dhabi
Reviewed April 24, 2011

The hotel's location is superb - on hamra street its very close to Souk Al Hamidiya and all the amazing cultural niches in Damascus. Service of hotel is really good - only annoying this is that they dont have king beds - apparently they push the double beds together to make them a single bed.

Thank ymas2010
London, United Kingdom
Reviewed October 19, 2010

The hotel expereince was unfortuate in the sense that it ruined what would otherwise would have been a joyful and enjoyable trip to Damascus. We stayed int he hotel for four nights and only had hot water on one occassion! The rest of the time we had to shower in cold water! The staff were unhelpful and not in any...

5Thank KenHighSt
Sarasota, Florida
Reviewed October 19, 2010

If you want a hotel where nothing works then choose the Blue Tower. No hot water for three days,bare wires in the shower area,blinds inoperatiive, there were three couples in our party,we all changed rooms because of problems only to inherit new ones. Management told us repeadidly that hot water would be available in one hour...out right lies - finally...

2Thank ascconsulting
Abu Dhabi, United Arab Emirates
Reviewed January 18, 2010

The hotel location is good and that is about it. The rooms are very old and shabby. Absolutely no maintenance to the furniture and the bed sheets were dirty with many holes in them. Our room's AC was not working and the AC tech spent more than 4 hours trying to fix it with no joy. When asked manager for...

4Thank Gevara
Kent, UK
Reviewed September 30, 2009

We had visited Damascus coming from Jordan and were originally booked to stay in another hotel - the crown plaza or something or other which was filthy, disgustng... yuk! So we made a very last minute transfer to The Blue Tower... aaah :) much better! The place had only just opened and they were still getting the hang of their...

1Thank kirsteebelle
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28 photos of this hotel

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Room/Suite (2)
Hotel & Grounds (1)
Dining (1)
Other (5)

Management photos: Courtesy of the property manager

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Dining (4)
Room/Suite (7)
Hotel & Grounds (5)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Room Service
  • Concierge

Additional Information about Blue Tower Hotel

Address: Arnos Square Hamra Street | PO Box 6051, Damascus, Syria
Location: Syria > Damascus
Hotel Class:4 star — Blue Tower Hotel 4*
Number of rooms: 59
Also Known As:
Blue Hotel Damascus
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?