My money ($1,900) was stolen in my room (301) at Cavalier hotel Beirut on 18th July 2022 between the hrs of 10pm & 12.05 midnight. My colleague staying in room 305 and I left the hotel that faithful night around 10pm to eat and return to the hotel after 12 midnight, and the next morning at 7am when I was ready for the airport to catch my flight at 10.15am on Turkish airline I then realised the money I placed in my hand luggage was gone so I alerted the reception immediately and requested to see CCTV camera. It took them about 15 minutes to find the password to access the camara and unfortunately most part of the Video looks blank ( I watch the Video about 5 minutes) and because I was in the hurry to catch my flight I have to leave to avoid missing my flight so there was not much time to scrutinise the CCTV . Upon my arrival in my home country I contacted the Beirut police to lodge a formal complaint and hoping for the best outcome. I strongly recommend do not leave your valuables items including money at Cavalier hotel Beirut whiles you're away from your room. This sad situation is my first time money has been stolen from me at a hotel.…
Great hotel. Staff all amazing especially Bashar at Reception who is an absolute hero. We arrived after a difficult trip and he was so helpful on so many fronts. Where and how to get money and the best exchange rates (especially with financial problems) where to eat, what to do, advise on what to do on our short stay, taxis, day trips and more. He was so helpful. Thank you so much Bashar, best reception ever! Hotel location was perfecy to walk to central site and a 20 minute drive to the airport. Room was big and clean. Breakfast option would have been good. Amazing restaurant across the road with the best local food.
I really enjoyed my stay at the hotel the stuff weree super friendly and i want to thank tamer so much helping us there he was super friendly the hotel was clean and near to many stuff at hamara I totally recommend to stay there we stayed 6 nights room 704
Booked two different days at the cavalier, but we need to shift the dates due to the unexpected civil unrest. Asked to call the next day every day through orbitz, which we did, but in the end it wasn’t a good faith effort to shift our days even though hotels in Beirut were running a very low occupancy rate due to the sudden determination of the security situation. In the end we cancelled and booked at a hotel further away from the demonstrations. Unlike the hotel, and orbitz, the airlines had no issues with cancelling our tickets and changing dates since it was plainly obvious that there was a significant change in the country in dec 2019. We requested a refund which was denied, but only after they dragged their feet for 3 weeks. Very Poor customer service and zero empathy for their customers at a time when they need their businesses most.…
Great location,clean and neat rooms, great service... amazing staff.. double glazed glass so no noise is heard... 1 min to the center of hamra... the breakfast is very good.. really enjoyed our stay to the max
Nice cozy hotel in hamra area down town Beirut, wide and spacious room with small balcony overlooking the city , dekecious breakfast with wide selection to choose from, friendly staff, highly recommended for family and business trips
We stayed for 9 night and felt like home. We were super well treated. One staff person (Zaina) lived in Brazil and speaks perfect Portuguese and English. They negotiated good deals with drivers to wherever we wanted to go. We felt safe. The breakfast is delicious.
We arrived early about 4:30 am. We booked 2 deluxe rooms for 5 nights + the first ½ night. The man at the reception desk tried to lie to us twice in 5 minutes. First - We had previously ordered an airport transfer for 4 people / with a confirmed price of $ 27 /. He asked us to pay $ 54 for 10 km. (after a short dispute he lowered the price to $ 47, which was a robbery) because he had sent us two cars - his explanation was that we would not get together. We travel often together, and this happens to us for the first time. Second - When paying for the room, he tried to convince us to pay 11% VAT extra. Our booking through Booking.com was all taxes included, and it was written on booking confirmation in large letters. The guy at the reception was very unfair and it was an insult to us as tourists. That's why we did not use any other hotel services - we went out into the street and found a good and honest driver. With him we went around the country for four days and he took us back to the airport. Despite the initial bad impression, Lebanon is a wonderful country with incredibly good and nice people, and we will certainly visit it again. The hotel has a good location and the rooms are very clean and spacious. …
Walking distance to most sites in Beirut.Helpful staff and taxi service easy to arrange.Very clean bathrooms as well.Breakfast had lots of options and a friendly gentleman serving.Small patio overlooking the street.I would stay again.
the hotel is nearby to many destinations including shopping, medical, and recreation. I recommend that one should include the hotel breakfast being delicious and good value for money. The room was comfortable and clean, though a bit small. The staff were very friendly.