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Kempinski Summerland Hotel & Resort Beirut

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Al Akhtal Al Saghir, Beirut 1103 Lebanon
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Traveler (388)
Pool & Beach (92)
Room & Suite (82)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kempinski Summerland Hotel & Resort Beirut
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 151 hotels in Beirut
Location
4.3
Cleanliness
4.6
Service
4.5
Value
4.3
Travelers' Choice
Welcome to Kempinski Summerland Hotel & Resort, the exclusive five-star luxury hotel and beach resort in Beirut. A distinguished location on the coast of the Mediterranean Sea, a hotel and resort uniquely famous in Beirut for Summerland Bay's own private beach and marina, a labyrinth of pools with pool-bars and private Jacuzzi bungalows. An ideal getaway for creating memories worth a lifetime. The facility embraces 153 rooms and suites elegantly designed with breathtaking views, a refined Cigar and Single Malt lounge, and substantial outdoor garden venues. Accompanied by the renowned European luxury Resense Spa, a renaissance of the classical European spa, a fusion of modern and traditional design, art, music, therapies, and bathing. Resense Spa is the ultimate five-star luxury spa that leaves no detail to chance.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Internet
Hot tub
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Concierge
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Romantic
Languages Spoken
Arabic
389Reviews7Q+A44Room tips
Traveler rating
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Popular mentions
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Most Recent
Maher G wrote a review Sep 21
1 contribution
I went with my family for a 2 night stay, I have to say it was an amazing experience from the door step till the last minute right after checkout! Over the top service, 5 stars all the way. Thank you!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager Kempinski Summerland Hotel and Resort Beirut, General Manager at Kempinski Summerland Hotel & Resort Beirut
Responded 5 days ago
Dear Mr. Ghazale, It was our great pleasure that we had the opportunity to host you and your family at Kempinski Summerland Hotel and Resort Beirut. We are delighted to learn you had an amazing experience throughout your stay. Feedback such as you have provided is the best motivation tool to all of us and I will proudly share it with the team as a token of appreciation for their hard work. We hope that we will have another opportunity to welcome you back soon. Kind regards, Markus Iseli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dr Ahmad Abou Saleh wrote a review Sep 6
2 contributions1 helpful vote
Its one of the most luxurious hotel i have ever visited The staff were amazing with a beautiful smile welcoming the guests. Amazing service too at Le Beach Pop Up restaurant with excellent service especially from Mr Abbas. I really truly recommend this beautiful hotel.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager Kempinski Summerland Hotel and Resort Beirut, General Manager at Kempinski Summerland Hotel & Resort Beirut
Responded 2 weeks ago
Dear Mr. Ahmad, Thank you for choosing to celebrate your anniversary at Kempinski Summerland and for taking the time to share with us your valuable review. We ware very pleased to note that you found our hotel to be "the most luxurious hotel you have ever visited". I would like to thank you for your praising comment related to the service at Le Beach pop Up and to the staff, Abbas in particular. Feedback such as you have provided is the best motivation tool to all of us and I will proudly share it with the entire team as a token of appreciation for their hard work and efforts. We are looking forward to welcoming you back soon. Kind regards, Markus Iseli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly S wrote a review Sep 1
11 contributions6 helpful votes
I had 5 days at the hotel and overall my stay was very comfortable. The pool and gym were top notch and very clean. The staff in the gym, room service and cleaning your rooms were very friendly and thorough, always meeting you with a smile. And I felt safe as a solo female traveller. I did have an issue I wouldn’t have expected from a 5 star hotel. My second day I tried to arrange a private guide of the city. The front desk staff told me to come back later at 2pm when the concierge arrived. When I came back, I was told he wasn’t in and come back tomorrow. Tried again the next day - no concierge. In short, over the course of 3 days - there was no concierge and front desk kept giving me excuses. Finally, they told me they sorted the tour and to contact the guide to arrange a time. I meet the guide the next day and he asks me if I arranged the Kempinski car for the tour. What? The hotel did not inform me cars have to be booked on top of the tour separately which also doubles the price. This is the hotel’s responsibility to communicate that information to the guest. The concierge would have known this. The hotel manager came out and did apologize but I felt it was not authentic nor did she take accountability that this was the hotel’s mistake or acknowledge that the concierge was out all week. In the end, the tour was cancelled and I did not see the city and was leaving the next day. Additionally, the guide was very rude - I couldn’t believe the hotel would recommend this person. This is a mistake I would expect from a 3 star hotel not a 5 star hotel. My advice to the Kempinski - hire a backup concierge. All your operations fell apart due to 1 person being out of office. Talk about single point of failure.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager Kempinski Summerland Hotel and Resort Beirut, General Manager at Kempinski Summerland Hotel & Resort Beirut
Responded 3 weeks ago
Dear Ms. Kelly, Thank you for choosing to stay at Kempinski Summerland Hotel and Resort and for taking the time to share with us your observations about your most recent stay. We are glad to know that you felt safe in the property and that your overall experience was very comfortable. We, as well, very much value the comments you shared with Ms. Carine Hattouni, our Quality Manager, over the phone. There is no excuse we can offer but ask you for forgiveness for any inconveniences caused, please accept our sincere apologies. Guest feedback such as you have provided is our most valuable means of monitoring our service quality and is the only way of achieving and improving service excellence. Please note that your concerns have been discussed with the concerned departments and the needed actions have been put in place. Thank you again for sharing your valuable review. It is with such constructive feedback that we are able to enhance the quality of our service. I would also like to thank you for your word of praise about the professionalism and friendliness of our team members in the gym, the room service and the housekeeping. I will gladly share your positive comments about their friendly attitude with all the teams. I look forward to having the pleasure to welcome you back in the near future to have the opportunity to redeem ourselves and provide you with a memorable luxurious journey. Please do not hesitate to contact me personally for any assistance needed. Best regards, Markus W. Iseli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nisaky wrote a review Aug 2022
Beirut, Lebanon26 contributions8 helpful votes
I had a business meeting at the lobby with several Executives, and I cannot but mention the professional service at the lobby and the quality of drinks served. We also met the F&B Director who helped one of the managers to book a room at the hotel. Excellent hospitality, and looking forward for many other meetings to be held there. Keep it up ;)
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager Kempinski Summerland Hotel and Resort Beirut, General Manager at Kempinski Summerland Hotel & Resort Beirut
Responded 3 weeks ago
Dear Valued Guest, Greetings from Kempinski Summerland Hotel and Resort Beirut! Thank you for taking the time to share your valuable feedback, we are glad to know that you have enjoyed your experience with us. We are thrilled to learn that the service and quality of drinks served met your expectations. We would also like to thank you for sharing your comments regarding the assistance that the F&B Director. Feedback such as you have provided is the best motivation tool to all of us. We are looking forward to having the opportunity to welcome you back soon and be of service to you. With kindest regards, Markus Iseli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charleine wrote a review Aug 2022
1 contribution
The service was amazing, I was really excited about visiting The Jet Bar at Kempinski Beirut. The place is so elegant with an awesome vibe, delicious food, wine wow. Plus, the staff was really helpful and friendly. Loved this place and can totally recommend it, ideal for those who want a romantic dinner. At the end, I want to mention Mrs Cheryl Makhlouf in this review! She is so kind! She really made us feel welcomed and gave us an amazing experience.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager Kempinski Summerland Hotel and Resort Beirut, General Manager at Kempinski Summerland Hotel & Resort Beirut
Responded 4 weeks ago
Dear Ms. Chami, It was a real pleasure welcoming you at Kempinski Summerland Hotel and Resort and thank you for taking the time to share your kind feedback. We are delighted to read your praise on your dining experience at the Jet Bar and that you enjoyed the awesome vibe, the food and wine. We are particularly thrilled to hear your encouraging comments about the staff who was helpful and friendly. I will proudly cascade your review with the entire team and with Cheryl Makhlouf in particular. We are looking forward to host you for another amazing experience with us. Kind regards, Markus Iseli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grace G wrote a review Aug 2022
Beirut, Lebanon3 contributions
Thank u kempenski for this great stay that we enjoyed too much. The staff is amazing and well trained.The hotel room is clean abd spacious with resort view. The food is good, the breakfast buffet is varied and delicious.the overall experience there was wonderdul.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager Kempinski Summerland Hotel and Resort Beirut, General Manager at Kempinski Summerland Hotel & Resort Beirut
Responded Aug 22, 2022
Dear Ms. Gebran, Greetings from Kempinski Summerland Hotel and Resort Beirut! We are very glad that we had the opportunity of hosting you with us. Thank you for taking the time to provide us with your valuable feedback. I am so glad to learn that you enjoyed a great stay and had a wonderful experience with us. I am delighted to hear your encouraging comments on the cleanliness and view of the room and on the variety and taste of the buffet breakfast and food. Moreover, I am particularly pleased to read that our staff was amazing. We work hard on meeting our guests' expectations and your word of praise about them makes us really proud. I will make sure to share with the entire team your encouraging comments as a token of appreciation for their efforts in providing guests such as yourself with a memorable experience. We are looking forward to welcoming you back soon! With kindest regards, Markus Iseli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mahmoud Ayoub wrote a review Aug 2022
Riyadh, Saudi Arabia1 contribution
An (A+) for everything… Location, Luxury, Quality, Service, Staff, Rooms, Amenities, and many more… We enjoyed our stay to the maximum, and definitely we will repeat it every summer! Thanks, And keep it up 👍🏻
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager Kempinski Summerland Hotel and Resort Beirut, General Manager at Kempinski Summerland Hotel & Resort Beirut
Responded Aug 22, 2022
Dear Mr. Ayoub, It was a real pleasure welcoming you in Lebanon and at Kempinski Summerland Hotel and Resort. Thank you for taking the time to share your kind feedback. We were delighted to read your praise on the staff, location, quality, service, rooms, and amenities. We are thrilled to know that you enjoyed your stay with us and that you will be visiting us every summer. We are looking forward to be of service to you next summer. Kind regards, Markus Iseli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Samir A wrote a review Aug 2022
1 contribution
I stayed for one night and prePaid extra for Sea View room and got a lower category without compensation. Rip off, their Excuse was hotel was full. Otherwise location, overall cleanliness, swimming pool were ok. Rooms are smart equipped and comfortable.
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Date of stay: August 2022Trip type: Traveled solo
Room Tip: Caution with front desk ripping you off
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager Kempinski Summerland Hotel and Resort Beirut, General Manager at Kempinski Summerland Hotel & Resort Beirut
Responded Aug 16, 2022
Dear Mr. AbuKhadra, Allow me to thank you for staying at Kempinski Summerland Hotel and Resort Beirut and for taking the time to send us your feedback about your recent stay. We are glad to know that you enjoyed the location, the well-equipped and comfortable room and the swimming pools. On the other hand, we would like to clarify that we have upgraded you from a Sea View room to a Pool room which is of a higher category and with a price difference of 90$ more than the Sea View room. Rest assured that whenever the hotel is full, we always accommodate our guests in their benefits and we never downgrade their reservations. We are looking forward to welcome you again. Best regards, Markus Iseli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abimbola B wrote a review Aug 2022
1 contribution
+1
Where do I start? From the moment we arrived and until we left, the experience was stellar. We were given a free upgrade to a deluxe room with a resort facing view by the lovely lady in red, Elise. Our room was perfect and rose petals had been laid out on the bed. All the amenities were excellent. Razan was also quite helpful in helping my husband order a beautiful bouquet of flowers for me (it was our anniversary). From housekeeping to room service, at the pool side, beach front or the different restaurants, it was a 5-star experience all the way. Summerland resort itself was another vibe. The sangria, the music, the large pools and waterfront! Indeed a perfect summer’s day. Kempinski Summerland made our vacation special and we cannot wait to visit again!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager Kempinski Summerland Hotel and Resort Beirut, General Manager at Kempinski Summerland Hotel & Resort Beirut
Responded Aug 16, 2022
Dear Valued Guest, It was a real pleasure welcoming you at Kempinski Summerland Beirut and thank you for taking the time to share your encouraging feedback with us. We were delighted to know that we succeeded in making your vacation special from the moment you arrived and we are thrilled to learn that all services experience met your expectations. I will proudly share your word of praise with the entire team for delivering a 5-star experience from housekeeping team to rooms service and restaurants team. I will particularly thank Elise and Razan for their assistance. We hope that we will have another opportunity to welcome you back in the future for another magical stay. Kind regards, Markus Iseli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nb25872 wrote a review Aug 2022
Dubai, United Arab Emirates5 contributions3 helpful votes
Unfortunately, I had cash that was inside my duffle stolen, approx. $750 USD. The duffle never left my room and the only one who entered my room was housekeeping. I made a report but the security at the hotel did nothing about it. Merely conducted a ruse of an investigation and I was then informed that the person that cleaned my room denied taking any money...not that I would think they would admit. The hotel then told me it was my word against theirs and left it at that. I would not recommend, what five star hotel allows theft occur and without any consequences after the fact...Kempinski Beirut. *Reviewed this hotel on google and received a very passive aggressive response from their general manager Markus Iseli stating their "investigation found nothing" and they provide "safety deposit boxes" ...or maybe just dont have your employees steal from guests..thats also a suggestion for you.... And maybe actually try to help your guest instead of spewing generic lines "our investigation" what investigation? I was literally told its your word against theirs. Stay away from this hotel.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$221 - $261 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Summerland Hotel
LOCATION
LebanonBeirut
NUMBER OF ROOMS
153
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Frequently Asked Questions about Kempinski Summerland Hotel & Resort Beirut
Which popular attractions are close to Kempinski Summerland Hotel & Resort Beirut?
Nearby attractions include Escape Plan (0.5 miles) and Centro Mall (0.6 miles).
What are some of the property amenities at Kempinski Summerland Hotel & Resort Beirut?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Kempinski Summerland Hotel & Resort Beirut?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kempinski Summerland Hotel & Resort Beirut?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Kempinski Summerland Hotel & Resort Beirut?
Conveniently located restaurants include Mediterranee, AL-Ajami, and Candelabra Restaurant.
Are there opportunities to exercise at Kempinski Summerland Hotel & Resort Beirut?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Kempinski Summerland Hotel & Resort Beirut have an airport shuttle?
Yes, Kempinski Summerland Hotel & Resort Beirut offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Kempinski Summerland Hotel & Resort Beirut have airport transportation?
Yes, Kempinski Summerland Hotel & Resort Beirut offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kempinski Summerland Hotel & Resort Beirut?
Yes, dry cleaning and laundry service are offered to guests.
Does Kempinski Summerland Hotel & Resort Beirut offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Kempinski Summerland Hotel & Resort Beirut?
Many travelers enjoy visiting Hammam Al-Jadeed (2.5 miles) and Martyr's Square (2.5 miles).