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Lancaster Hotel Raouche

#32 of 122 Hotels in Beirut
Certificate of Excellence
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101 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Aarhus, Denmark
Level Contributor
4 reviews
2 of 5 stars Reviewed June 8, 2016

If one of the channels on your TV is missing sound then it is NOT the duty of maintenance department to investigate. You would simply hear the excuse that "It is the cable company's fault" and no further investigation should ensue. Nespresso capsules are NOT listed on the mini bar's list nor are they complimentary and you will be charged... More 

Helpful?
Thank Basba2a
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed March 7, 2016

This Hotel is just Awesome. Enjoyed each and every moment. Feel like a home!!! The sea view from the hotel is amazing. The calm and quiet atmosphere make me feel relaxed. Breakfast is more than I expected and a superb one. Hatsoff to the staffs because there service has been excellent. I am thankful to all the staffs especially Sawsan,... More 

Helpful?
Thank kevinanoop
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Kevinanoop, Thank you for posting your positive review and recommending Lancaster Hotel to Trip Advisor community. We are so delighted to know that your stay was wonderful and that you have enjoyed the hotel breakfast, location, and on top the hospitable staff. We value your patronage and will be looking forward to hosting you again at Lancaster Hotel Raouche...... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed February 8, 2016

We had the pleasure of staying at Lancaster hotel. I love this place. Everything here was just the way we wanted it to be. The staff are extremely helpful and kind, the front desk clerks greeted us with smiles and the front desk manager Moussa made us feel so welcomed. I thank each and every single one of you. Can't... More 

Helpful?
Thank Samira A
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Samira A, Thank you for sharing your positive experience with trip advisor community. We are so much delighted to know that your experience with us was amazing in terms of every aspect. Your kind words about our hospitable staff will definitely be shared with the entire team. We look forward to hosting you again at Lancaster Hotel Raouche, Best... More 

Lebanon
Level Contributor
157 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

I stayed 5 days for a conference, the service and staff are good, the food (breakfast and lunch) is diverse and delicious. The rooms are clean. It's located near Raouche, and the seaside corniche. It's a bit far from the famous Hamra street and the downtown. Free Wifi in the lobby and rooms.

Helpful?
Thank Bechara C
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Bechara C, Thank you so much for the wonderful review posted on trip advisor following your recent stay. We greatly appreciate your kind words about the hotel cleanness, room view and food served. We value your patronage and will be looking forward to hosting you again at Lancaster hotel Raouche. Sincerely, Bilal Arnaout Deputy General Manager More 

Istanbul, Turkey
Level Contributor
100 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed December 13, 2015

I stayed there for 3 nights for business purposes. It has perfect location. Fast check in & check out. Perfect wireless. The staff was excellent so as the shuttle bus service to/from airport. The breakfast was more than I expected. I will definetely stay there next time I visit Beirut. Clean rooms and bathrooms.

Helpful?
Thank myserdar
Cairo, Egypt
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 26, 2015 via mobile

we were very disappointed with this hotel. they didnt accept to give us late check out so we were waiting in the lobby for our flight , someone told us in a very rude way that we cant sit or have a rest in the lobby as we left our room from 12 pm until 4 pm. which was very... More 

Helpful?
Thank maria_emad
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Maria_Emad, We deeply regret the unusual occurence as you weren't provided with free late check out. Please rest assured that corrective measures would be taken with concerned personnel to avoid recurrence. On behalf of the entire team at Lancaster Plaza, we do apologize for the inconvenience caused, hoping this bad experience won't deter you from staying with us in... More 

Cairo, Egypt
2 reviews
5 of 5 stars Reviewed October 11, 2015 via mobile

I had a very positive experience there. The hotel is very clean, the decorations of the room, the reception, and the restaurant are tranquilizing and very elegant. The hotel's location is startegic, close to Elhamra area and El Raouche rock formations. You can move from there to almost every spot in Lebanon. My only comment is that the front disc... More 

Helpful?
Thank Ahmed L
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Ahmad L, Thank you for taking the time and posting your review on Trip Advisor. We are so much delighted to know your stay was just perfect and that you have enjoyed the hotel location, view, cleanliness and on top our hospitable staff. Thank you for staying with us and will be looking forward to hosting you again at... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 19, 2015 via mobile

We had very nice stay in the heart of Beirut at the Lancaster hotel. The room is very cozy and nice, and the staff are very polite and helpful, and the prices are good. Highly recommended for a good stay in Beirut.

Helpful?
Thank Joanna D
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Joanna A, Thank you for the positive review posted on trip Advisor following your recent stay. We are happy to know that your stay was memorable and that everything was up to your expectation. we as well appreciate you recommending our Hotel to trip advisor community and appraising our staff for their professional service. We look forward to welcoming... More 

Amman, Jordan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 16, 2015

i have been to Lancaster Rouche with my sister (only 2 ladies) for 2 nights, it was very pleasent stay, very nice breakfast, sooo helpful staff very close to Rouche, & Hamra street so you can easly reach the beach then go for shopping, I highly recommend this hotel

Helpful?
Thank dana028
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Dana028, Thank you for posting your positive review and recommending Lancaster Hotel to Trip Advisor community. We are so delighted to know that your stay was wonderful and that you have enjoyed the hotel breakfast, location, and on top the hospitable staff. We value your patronage and will be looking forward to hosting you again at Lancaster Hotel Raouche.... More 

Beirut, Lebanon
1 review
5 of 5 stars Reviewed August 30, 2015 via mobile

The service was amazing and the staff are friendly!!!!!!!!!!!!!! The rooms are very comfy and the location and the view of the hotel is awesome !!!!!!!!!!!!!!!! . I really recommend for couples , families it is a great place to be in:))))))))

Helpful?
Thank nadtaha
Saad Z, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Nadtaha, Thank you for the wonderful and lovely review posted on Trip advisor. We are so much delighted to know that your stay was excellent in every aspect and that you found our rooms comfortable and the location ideal. Your lovely words about the staff will definitely be shared among team. We look forward to hosting you again at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Management photos: Courtesy of the property manager

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Room/Suite (14)
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Bathroom (2)
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Dining (7)
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Hotel & Grounds (8)
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Business Center/Function Rooms (2)
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Other (4)
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Lancaster Hotel is a newly renovated property finely tuned to best serve guests with the utmost of comfort and care. With 100 rooms and suites embracing both modern and trendy styles, Lancaster Hotel creates a balance between elegance and comfort. ... more   less 

Additional Information about Lancaster Hotel Raouche

Address: Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
Location: Lebanon > Beirut
Price Range: $92 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster Hotel Raouche 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Lancaster Beirut Hotel Beirut
Hotel Style:
#6 Family Hotel in Beirut
#18 Business Hotel in Beirut
#31 Luxury Hotel in Beirut
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