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Lancaster Hotel Raouche

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#36 of 120 Hotels in Beirut
Certificate of Excellence
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Lancaster Hotel Raouche
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106 Reviews from our TripAdvisor Community

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Showing 93: English reviews
1 review
3 of 5 stars Reviewed 1 week ago

First of all the three receptionists available at the hotel " Rammi, Lamiss and Nada " were exceptional also " khaled " after 5 night stay they became more like friends than employees to help their guests other wise i would left the hotel. first i was waiting for someone to be expecting me at the airport but i couldn't... More 

Helpful?
Thank mohamed o
Cairo, Egypt
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We had an upgrade to a junior suite which was a pleasant surprise, however what followed was not good. The air condition was not switching off which was the reason that I caught cold in the very first day of the vacation - and so I wasn't able to taste and enjoy any of the great Lebanese food I was... More 

Helpful?
Thank Miral R
Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for 2 night last week with my husband. The room was just fine. The room was big and had everything that we needed, nothing extra-ordinary. However, the breakfast buffet was terrible, no choice and even disgusting. Nothing tasted good! I don't think I will stay there again.

Helpful?
Thank gkhalidi977
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Unfortunately this hotel was on the top of my list for hotels to stay at in beirut. However I booked a room there for two nights and after a 4 hour drive they told me that the hotel was over booked and they gave me a room at a different location which was about 8 km inland. I expressed my... More 

Helpful?
Thank Munsoor K
Aarhus, Denmark
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 8, 2016

If one of the channels on your TV is missing sound then it is NOT the duty of maintenance department to investigate. You would simply hear the excuse that "It is the cable company's fault" and no further investigation should ensue. Nespresso capsules are NOT listed on the mini bar's list nor are they complimentary and you will be charged... More 

Helpful?
1 Thank Basba2a
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed March 7, 2016

This Hotel is just Awesome. Enjoyed each and every moment. Feel like a home!!! The sea view from the hotel is amazing. The calm and quiet atmosphere make me feel relaxed. Breakfast is more than I expected and a superb one. Hatsoff to the staffs because there service has been excellent. I am thankful to all the staffs especially Sawsan,... More 

Helpful?
Thank kevinanoop
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Kevinanoop, Thank you for posting your positive review and recommending Lancaster Hotel to Trip Advisor community. We are so delighted to know that your stay was wonderful and that you have enjoyed the hotel breakfast, location, and on top the hospitable staff. We value your patronage and will be looking forward to hosting you again at Lancaster Hotel Raouche...... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed February 8, 2016

We had the pleasure of staying at Lancaster hotel. I love this place. Everything here was just the way we wanted it to be. The staff are extremely helpful and kind, the front desk clerks greeted us with smiles and the front desk manager Moussa made us feel so welcomed. I thank each and every single one of you. Can't... More 

Helpful?
Thank Samira A
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Samira A, Thank you for sharing your positive experience with trip advisor community. We are so much delighted to know that your experience with us was amazing in terms of every aspect. Your kind words about our hospitable staff will definitely be shared with the entire team. We look forward to hosting you again at Lancaster Hotel Raouche, Best... More 

Lebanon
Level Contributor
174 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

I stayed 5 days for a conference, the service and staff are good, the food (breakfast and lunch) is diverse and delicious. The rooms are clean. It's located near Raouche, and the seaside corniche. It's a bit far from the famous Hamra street and the downtown. Free Wifi in the lobby and rooms.

Helpful?
Thank Bechara C
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Bechara C, Thank you so much for the wonderful review posted on trip advisor following your recent stay. We greatly appreciate your kind words about the hotel cleanness, room view and food served. We value your patronage and will be looking forward to hosting you again at Lancaster hotel Raouche. Sincerely, Bilal Arnaout Deputy General Manager More 

Istanbul, Turkey
Level Contributor
106 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed December 13, 2015

I stayed there for 3 nights for business purposes. It has perfect location. Fast check in & check out. Perfect wireless. The staff was excellent so as the shuttle bus service to/from airport. The breakfast was more than I expected. I will definetely stay there next time I visit Beirut. Clean rooms and bathrooms.

Helpful?
Thank myserdar
Cairo, Egypt
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 26, 2015 via mobile

we were very disappointed with this hotel. they didnt accept to give us late check out so we were waiting in the lobby for our flight , someone told us in a very rude way that we cant sit or have a rest in the lobby as we left our room from 12 pm until 4 pm. which was very... More 

Helpful?
Thank maria_emad
B_Arnaout, Deputy General Manager at Lancaster Hotel Raouche, responded to this review

Dear Maria_Emad, We deeply regret the unusual occurence as you weren't provided with free late check out. Please rest assured that corrective measures would be taken with concerned personnel to avoid recurrence. On behalf of the entire team at Lancaster Plaza, we do apologize for the inconvenience caused, hoping this bad experience won't deter you from staying with us in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Management photos: Courtesy of the property manager

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Business Center/Function Rooms (2)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Lancaster Hotel is a newly renovated property finely tuned to best serve guests with the utmost of comfort and care. With 100 rooms and suites embracing both modern and trendy styles, Lancaster Hotel creates a balance between elegance and comfort. ... more   less 

Additional Information about Lancaster Hotel Raouche

Address: Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
Location: Lebanon > Beirut
Price Range: $93 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster Hotel Raouche 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Lancaster Beirut Hotel Beirut
Hotel Style:
#6 Family Hotel in Beirut
#18 Business Hotel in Beirut
#34 Luxury Hotel in Beirut
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