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Hilton Beirut Metropolitan Palace

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Hilton Beirut Metropolitan Palace
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81 Reviews from our TripAdvisor Community

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Showing 69: English reviews
2 reviews
5 of 5 stars Reviewed 2 weeks ago

i had an excellent experience, all the staff are so helpfull and i would definetly recommend it to everyone, i enjoyed my stay, where everything was available whenever needed. A special thanks go to reception, Breakfast and Banquet team.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elie H
NZureikat, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Dear Elie H, Thank you for sharing with us your excellent rating and for recommending our hotel to other travelers. We are happy to read that you enjoyed our dedicated service as well as our breakfast buffet . We look forward to hosting you again soon. Best Regards, Naif Zureikat, Cluster General Manager. More 

Santa Ana, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

WOW, don't stay here unless you like a really bad hotel. I sincerely believe I was the only person staying there. 2 days and never saw another guest. Arrived and asked He said go over but called first and it was closed. Finally they said go to the sister hotel and they have the 31st floor open. Have to walk... More 

Helpful?
Thank chris0951
NZureikat, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Dear chris0951, Thank you for taking the time to share your experience about your recent stay at our hotel. Our hotel is committed to providing our guests with the highest quality services and facilities and I regret to read your disappointment. We apologize that we fell short of your expectations and you were not able to enjoy your time with... More 

Gatineau, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

helpful staff, mind blowing breakfast and a great gym. the laundry service is almost always same day and the cleaning staff is extremely hard working. the only complaint is the length of time it takes to pick up laundry and the quality of the WIFI.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tarek A
NZureikat, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Dear Tarek A, thank you for sharing with us this lovely review and for your beautiful comments about our team members, breakfast and other services. We look forward to hosting you back soon. Best Regards, Naif Zureikat, Cluster General Manager. More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
10 hotel reviews
5 of 5 stars Reviewed June 20, 2016

This time I choose the other one... Hilton Metropolitan. This one very calm vs Grand Habtoor, which has mall, restaurants, Spa and bar. Service is much personalized in Metropolitan, lobby and view is amazing. prefer higher floor to have uninterrupted view of the city and mountains. Be ready to walk through the bridge for most of the amenities if you... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank ashu9262
NZureikat, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Dear ashu9262, thank you for sharing with us your beautiful review and for recommending our hotel to other travelers! We are very happy you appreciated our dedicated service and amazing city view from your room! Thank you for your complimenting comments about our team members and especially Rami who was delighted to receive them! Best regards, Naif Zureikat. More 

Salmiyah, Kuwait
1 review
5 of 5 stars Reviewed February 19, 2016

The location was fantastic, the staff were helped : Ahmad Baydoun & Ihab from Concierge, Bassem from the front desk,my room was great the breakfast was amazing every things was great & fantastic completely

Helpful?
Thank Amirah M
NZureikat, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Dear Amirah M, thank you for sharing with us this perfect rating on Tripadvisor and particularly for praising efforts of our Team members on their outstanding service. We are looking forward to welcoming you back among us in the near future. Naif Zureikat, Cluster General Manager More 

Englewood
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 18, 2016

Outstanding stay at this welcoming property. The service was fantastic. Ihab and Hussain at the Concierge Desk were extremely helpful and accommodating. Suewyln at the Reception Desk met our every need. A special shout out to Zaid and Cynthia, who made our daily breakfasts a treat to look forward to-- they made us feel so welcome. Each morning Zaid went... More 

Helpful?
Thank DMJ123
NZureikat, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hello DMJ123, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you appreciated the professionalism of our team members at the Front Office as well as our devoted breakfast team. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able... More 

Dubai, Dubai, United Arab Emirates
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

An outstanding experience at 5 stars Hilton hotel. It started with an excellent smooth check in with a gentleman, his name for the credit is Suleiman who knows how to treat Hilton guests well in general and how to give you all other upgrades as Hilton diamond member in specific. The concierge guy Hassan was so helpful and welcoming as... More 

Helpful?
1 Thank Lady Rima Y
NZureikat, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Dear Lady Rima Y, thank you for sharing with us this amazing review and for this great recommendation to other travelers. At Hilton Hotels Beirut, we are always committed to providing exceptional service, and it is our promise to every guest to make him feel cared for valued and respected. Zaid and his team are truly glad to have made... More 

Lebanon
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 7, 2015 via mobile

Worst valet parking service ever !! Personnel not trained at all .. They scream .. Not formal at all .. Bad attitude and bad language .. Not recommended to anyone !! There's better and nicer place to visit !! Will never come back again to this chaotic place !

Helpful?
Thank leamak
NZureikat, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Dear Lea Maksoud, I truly regret to learn that your recent experience with the Valet Parking at Hilton did not meet your expectations. Please accept our most sincere apologies for the inconvenience caused, and on that note I would like to point out that the Valet is only a third party company we are dealing with. Although corrective measures will... More 

Dubai, Dubai, United Arab Emirates
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 6, 2015

Rooms are very spacious well furnished mine was with Jacuzzi, premium location just beside the mall. good sleep quality and nice view if you book an upper floor Delicious buffet breakfast. The lounge wasn't a good experience though

Helpful?
Thank Lady Rima Y
NZureikat, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Dear Lady Rima Y, Thank you for staying with us and for taking the time to write this lovely review. It makes us really happy to learn that you valued our location, amenities and quality of food. Yet we apologize if your experience at the lounge didn’t meet your expectations. We’d be more than happy to receive further details about... More 

Greve, Denmark
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 5, 2015

Located in the heart of the Sin El Fil district. Just ten minutes from Beirut Rafic Hariri International Airport (BEY). Stylish suites and penthouse collection. Onsite health club and spa with swimming pool. Take in stunning views of Beirut from every Guest Room at the Hilton Beirut Metropolitan Palace hotel. Modern hotel overlooks the striking city skyline. Great food and... More 

Helpful?
Thank Lythen
NZureikat, General Manager at Hilton Beirut Metropolitan Palace, responded to this review

Hi Lythen, thank you for choosing Hilton Beirut Metropolitan Palace during your last visit to Beirut and for taking the time to share your opinion with us on Tripadvisor. Allow me to thank you first of all for your impressive review! I am really proud to learn that we have marked an excellent stay in your calendar, having appreciated our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Stay at the remarkable Hilton Beirut Metropolitan Palace and enjoy stunning views of Beirut from all guest rooms. Enjoy authentic Italian cuisine at Venezia, sample all-day dining in Al Shindagah offering an international selection, savor Asian dishes in Summer Place or retire for the evening in the hotel's lobby lounge Tea Garden. Situated in the heart of Sin El Fil and overlooking the city skyline, this Beirut hotel has a health club and spa. Visit Beirut's attractions like the Mohammad Al-Am Mosque and the National Museum or take a stroll in the famous Beirut Souks. Shopping is easy at Le Mall which is within walking distance of the hotel offering a wide range of shops and entertainment. The Mediterranean beaches are just a short drive away and the ski slopes of Faraya can be reached within an hour. Jeita Grotto and many historical sites are in easy reach too. Hilton Beirut Metropolitan Palace has nine function rooms for 2-800 guests, including six multi-purpose meetings rooms practically located on one floor, a 24-hour business center and a dedicated Meetings Manager. The hotel boasts an Executive Lounge and wireless internet access in all public areas. All Hilton Beirut Metropolitan Palace hotel rooms are equipped with the very latest facilities, including wireless internet access and flat screen televisions. This Beirut hotel offers 20 elegant suites ranging from one-bedroom suites to the ultimate in luxury - the four-bedroom Penthouse Suite boasting spacious lounges, dining room, kitchen and a private terrace. All suites and Executive Rooms have exclusive access to the Executive Lounge with complimentary food and beverages served throughout the day. Beirut City Center is only a five-minute drive away from the hotel. ... more   less 

Additional Information about Hilton Beirut Metropolitan Palace

Address: Dimitri Hayek | Sin El Fil - Horsh Tabet, Beirut, Lebanon
Location: Lebanon > Beirut
Price Range: $153 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Beirut Metropolitan Palace 5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotwire, Expedia, Travelocity, Booking.com, HotelTravel.com, Priceline, Hotels.com and Agoda so you can book your Hilton Beirut Metropolitan Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Spa Hotel in Beirut
#28 Business Hotel in Beirut
#47 Luxury Hotel in Beirut
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