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Gefinor Rotana Hotel

#20 of 118 Hotels in Beirut
Certificate of Excellence
Clemenceau Street | Hamra, Beirut 5202, Lebanon
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373 Reviews from our TripAdvisor Community

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Dubai, United Arab Emirates
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Checked out today though i need to stay in beirut for 10 more days. Pros: downtown hamra is walking distance and reasonable pricing Cons: only one italian restaurant, no choice at all. Room was facing other building. 100 sq ft room. Same breakfast everyday. Internet connection is like of 1980s telephone wired connection with worst connectivity and speed. Poor housekeeping... More 

Helpful?
Thank Nikhil_Khetan
Cairo
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in gefinor for 5 nights, I really enjoyed my stay, good food Location is near downtown, the sea view from my 10s floor was awesome. Reception was very informative on hotel facilities, rooms are a bet old but comfortable.

Helpful?
Thank FidoMido
Beirut
1 review
4 of 5 stars Reviewed 2 weeks ago

Perfect location at walking distance from AUB and Hamra, Souks, etc. Excellent airport transfer service. Comfortable even if shower could be renovated and breakfast buffer improved. Personnel very friendly!

Review collected in partnership with this hotel

Helpful?
Thank demian_battaglia
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments. Thank you for your patronage and support to Gefinor Rotana Beirut. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we... More 

London, United Kingdom
Level Contributor
53 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My visit to Beirut only lasted for one evening and the following morning, so I was thankful for the fact that the Gefinor was a very accommodating and relaxing stop given the hectic nature of my trip. When colleague and I arrived, we were treated to an upgrade to the presidential suites. The young lady that was dealing with was... More 

Helpful?
Thank NettyChetty
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with your one night stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know... More 

Durban, South Africa
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Arrived with a super friendly welcome by miss itani , she really made me feel am home , took my key and went to my room, as usual rotana standard never fails with many detailed notes about handeling the air condition and all room utensils , internet was quick food was great and especially the Lebanese style club sandwich .... More 

Helpful?
1 Thank David99_12
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that... More 

Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 3, 2016

there are better hotels within this range, however if your here for quick business then this isn't a bad option. The hotel is clean but a bit outdated and needs a renovation. I was disappointing i had no WiFi in the room.

Helpful?
Thank TommA2012
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you very much for staying at the Gefinor Rotana . First of all, please accept my apologies for the inconveniences that we may have caused. I have noted all your comments. I have addressed the matters with all the department heads concerned and we are looking to improve on the areas mentioned. Also we would like to... More 

Cairo, Egypt
1 review
3 of 5 stars Reviewed January 2, 2016

the stuff amazing and helpful specially hassan he help us a lot to enjoy in Beirut but the rooms not good no facilities bad bathroom i went to 4 stars and 3 stars hotels but better than gefinor you will surprise how come this hotel 5 stars hotel

Review collected in partnership with this hotel

Helpful?
Thank TamerElBaz
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you very much for staying at the Gefinor Rotana .First of all, please accept my apologies for the inconveniences that we may have caused. I have noted all your comments. We value our customers and ask you to please feel free to continue to provide feedback about our services. . I am very pleased to know that... More 

Singapore, Singapore
Level Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 31, 2015

Was in Beirut for a conference (first time in the Middle East) and the organizers held the meetings and booked the participants in this hotel. Hotel is in a central location. Easy access to restaurants. I was very satisfied with the stay. Felt safe and well looked after. Large and clean rooms. Very bright windows, well insulated from street noise.... More 

Helpful?
Thank tcllee
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services. Thank you for your patronage and support to Gefinor Rotana Beirut. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and... More 

1 review
5 of 5 stars Reviewed December 29, 2015 via mobile

Great hotel... Room much better than expected... Reasonable prices with high quality... Friendly stuff... Well equipped meeting room... Tasty food... Perfect location in the centre of Beirut near shops and pubs... Walking distance to down town...

Helpful?
Thank Chady M
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services. Thank you for your patronage and support to Gefinor Rotana Beirut. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and... More 

Dammam, Saudi Arabia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 24, 2015 via mobile

Very nice location and friendly staff, nice room with privacy High rates but compared to the city I find it quite acceptable to stay there for short time, excellent food and house keeping, wonderful view to if you got higher floors, I recommend to my friends

Helpful?
Thank ahmad_alsawi
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your comments and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that... More 

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