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Raouche Arjaan by Rotana

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Chouran, Beirut Lebanon
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Traveler (232)
360
Panoramas (7)
Room & Suite (212)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#25 of 147 hotels in Beirut
Location
Cleanliness
Service
Value
Travelers' Choice
Raouche Arjaan by Rotana is an upscale 4-star property. Nestled on the Raouche Boulevard, facing the historical Pigeon Rock, minutes away from the airport and the bustling downtown area and close to the main exhibition grounds. The 175 equipped studios & suites are overlooking the city or the sea, provide parking & room service. In addition to 2 elegantly appointed meeting rooms, with 3 outlets to feed your appetite, modern gym & rooftop swimming pool.
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Full view
Property amenities
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Paid wifi
Hot tub
Rooftop pool
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Private balcony
Room service
Safe
Kitchenette
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
1063Reviews12Q+A95Room tips
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Popular mentions
chrissyable wrote a review Oct 2020
New York City, New York21 contributions1 helpful vote
While the hotel is beautiful and has wonderful amenities, the service is absolutely horrendous, and I will never patronize a Rotana hotel again. I paid for a package deal that included breakfast, dinner and room for 2 people for 3 nights. Every morning and every night they harassed me to pay for the meal bill even though it was included in our deal and had already been paid for. We had to argue with the staff twice a day, and none of them seemed to have a clue how to perform their duties as if they never received any guidance or training. And there didn't seem to be any food available for dinner as they had maybe only 1 or 2 options and it took 2 hours to delivery raw vegetables. I understand the situation in general there is not great, but if you cannot provide services then please do not offer them! To make matters worse, the email confirmation said the total charge would be $586 USD, and they charged my credit card $1,366 USD! I returned to the hotel a few days later and paid in Lebanese pounds, and they told me they would reverse the charge in 25-30 days. It has been well over a month, and we have called them again, and they seem to have no clue what we are talking about as if the accounting apartment was not informed that I essentially paid twice for a crappy stay. I recommend never to stay here!! It's been an awful experience, and I am still trying to get reimbursed in October for a stay in August.
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Date of stay: August 2020
Location
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Response from Aquarius Pool Bar, General Manager at Raouche Arjaan by Rotana
Responded Oct 13, 2020
Dear Ms. Burbach, Allow me first to thank you for choosing to stay at the Raouche Ajraan by Rotana Hotel. Your comments were well received and addressed to the concerned departments for full investigation. I would like to apologize for the inconvenience caused, and assure you that we will get back to you as soon as possible. Thank you again. Sincere Regards, Hala C. Massaad General Manager Raouche Arjaan by Rotana
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Declanz wrote a review Feb 2020
Baghdad, Iraq61 contributions51 helpful votes
Having stayed at a number of Rotana hotels this was the worst experience right from check in. There was only one member of staff on duty, who lacked experience it appeared. There was nobody available to take orders in the bar area and it was a Saturday night!. Room facilities and decor were dated with the kettle not working and the refrigerator not sealed.
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Review collected in partnership with Rotana Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from RaoucheArjaan, General Manager at Raouche Arjaan by Rotana
Responded Feb 27, 2020
Dear Valued Guest, Thank you for choosing to stay at the Raouche Arjaan by Rotana Hotel. I am concerned to know that your stay was not as expected. Your feedback will be shared with the concerned departments in order to do the necessary actions to enhance any shortfall. I am looking forward to welcome you again in the not too distant future and make sure to have a better experience. Yours Sincerely, Hala C. Massaad General Manager
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murtadahhaddad wrote a review Feb 2020
Basrah, Iraq1 contribution
Great Overall Services, Staff was very friendly location was great especially with all sounding cafes and restaurants, ocean view was one of the best privilege's that the hotel offer. We would diffentily come back ,
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Review collected in partnership with Rotana Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from RaoucheArjaan, General Manager at Raouche Arjaan by Rotana
Responded Feb 25, 2020
Dear Valued Guest, Thank you for staying at the Raouche Arjaan by Rotana recently. I am very happy and pleased to know that our services, staff behavior and the location near many restaurants and coffee shops were up to your expectations. I am looking forward to welcome you again in the not too distant future at your home in Beirut. Yours Sincerely, Hala C. Massaad General Manager
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omarnene wrote a review Feb 2020
2 contributions
have a great stay at Rotana - the view was wonderful and the room was super comfortable but the the team was great helpful and all the requested were accommodated thanks wish to stay more nights here soon
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Review collected in partnership with Rotana Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from RaoucheArjaan, General Manager at Raouche Arjaan by Rotana
Responded Feb 25, 2020
Dear Valued Guest, Thank you for staying at the Raouche Arjaan by Rotana recently. I am very happy to know that our services, rooms, staff and the view were up to your expectations. I am looking forward to welcome you again in the not too distant future at your home in Beirut. Yours Sincerely, Hala C. Massaad General Manager
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biren2810 wrote a review Feb 2020
Dubai, United Arab Emirates1 contribution
All the staff were very helpful.... right from the check in until check out.... specially Dana from the reservation, she was very nice and polite.... The location is excellent with a nice Lebanese restaurant across the street!!
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Review collected in partnership with Rotana Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
Share
Response from RaoucheArjaan, General Manager at Raouche Arjaan by Rotana
Responded Feb 25, 2020
Dear Valued Guest, Thank you for staying at the Raouche Arjaan by Rotana recently. I am very happy to know that our services, staff behavior and the location near many restaurants were up to your expectations. I am looking forward to welcome you again in the not too distant future at your home in Beirut. Yours Sincerely, Hala C. Massaad General Manager
Read more
Previous
PRICE RANGE
$89 - $214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raouche arjaan by rotana hotel beirut
LOCATION
LebanonBeirut
NUMBER OF ROOMS
175
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Frequently Asked Questions about Raouche Arjaan by Rotana
Which popular attractions are close to Raouche Arjaan by Rotana?
Nearby attractions include Rouche Sea Rock (0.1 miles), Pigeon Rocks in Raouche (0.1 miles), and Corniche Beirut (0.07 miles).
What are some of the property amenities at Raouche Arjaan by Rotana?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Raouche Arjaan by Rotana?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Raouche Arjaan by Rotana?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Raouche Arjaan by Rotana?
Conveniently located restaurants include Feluka Seafood Restaurant and Wine Bar, Bay Rock Cafe, and Abou Hassan.
Are there opportunities to exercise at Raouche Arjaan by Rotana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Raouche Arjaan by Rotana have an airport shuttle?
Yes, Raouche Arjaan by Rotana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Raouche Arjaan by Rotana?
Yes, dry cleaning and laundry service are offered to guests.
Does Raouche Arjaan by Rotana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Raouche Arjaan by Rotana?
Many travelers enjoy visiting Martyr's Square (2.1 miles).
Does Raouche Arjaan by Rotana have any great views?
Yes, guests often enjoy the ocean view available here.