I have been there with my wife for a week in july The location is excellent , room size is fine and electricity is available 100% Breakfast buffet has limited options , room is not 100% clean we can say 90% Supplies are so limited like soap but they change the towels daily and provide you with one big bottle of mineral water daily Water temp . İs not consistent Room is equiped by a microwave and a good fridge The electric safe did not open People are friendly and nice Generally it is a budget hotel with a brilliant location
Nice place in down town with a friendly staff, haven’t sea but near to the beach, room cleaned well but you have to ask every day for supplements it is so limited supplies. Despite the crisis in the country. The staff try hard to give you a happy and comfortable stay
The Gems hotel is a great place to stay in Beirut. It is in a good area and has exemplary service and efficiency. The rooms are clean and well appointed. My home away from home when I am in Beirut. I look forward to returning.
The hotel is well located near the shopping streets and about 10 minutes walk to the seafront. In front of the hotel there are several bars where there is music in the evening and people spend the night (if you want peace at night you have to ask for the room on the opposite side). The rooms are beautiful, as well as the bathroom, and during the stay the floor was not changed, as was the floor - he did not see a vacuum cleaner or a cloth to wipe. Sour staff, don't greet, you don't even seem to exist. Poor, poor breakfast ... but you have coffee and tea. It's good to come home with the shampoo, I asked for two days in a row, so I gave up and bought from the store. Too bad for this hotel!
Nice hotel to stay Pros: Location: Considered in an active area. Staff: polite and helpful Rooms: clean and tidy Cons: Noises: a lot of pubs around the hotel and they make a lot of noise, so as an advice stay in the higher floors. The breakfast: no much variety.
The worst hotel i’ve ever dealt with ! They’ve canceled my booking few hours before my arrival to lebanon !! I’ve made my reservation through their website and entered my debit card number with the first night money in it as their policy and they sent me a confirmation mail with my reservation confirmation number ! And the night before my flight to lebanon I’ve emailed them to ask if they withdrew the first night price from the debit card or not and they answered my email only few hours before my flight that my reservation is canceled ! And i tried to contact them on their Facebook page and they were so rude and didn’t help me ! Their team are soooo unprofessional and will never recommend their hotel to anyone !
To start off completely honest, the family room/suite was spacious and fairly clean but the AC wasn’t working well in the room, it was either not working at all or very cold and the fans were directing towards the bed so u would wake up with a cold the next day. Breakfast was the same very limited plate each day and there wasn’t an open buffet.On our last day, after our room got cleaned, i noticed that a clothing set was missing from the wardrobe, searched the whole room upside down and it wasn’t there, and i was completely sure that it was in the wardrobe before the room got cleaned. So basically it got stolen, and we complained to the receptionist. Honestly i would never set foot again in a hotel where i’m not sure if my personal stuff are safe in my own room!!!
Thank you marwan Thank you front office team Thank you hk team I loved the Palace Sorry I forgot the names It was a pleasant stay Staff are helpful Clean and tidy place Rooms are big Food is delicious Again thank you marwan u made my stay nice and easy
Stayed here for a few nights. The location was great as it is just a stone throw from Hamra Street where there are lots of restaurants. It is also within walkable distance to the beach. Had a room which faced a residential building and hence there's no much view which was a pity. Perhaps rooms facing the other side will have a better view. The room was spacious, clean and has a big comfortable bed. It also has a microwave and pot for boiling hot water. Basic bathroom amenities are provided and it came with a the rain shower. Loved it. Staff were friendly and also helpful with giving directions to places of interests around the area.
Very clean place with affordable prices with a great location. The staff was really helpful and friendly. The breakfast was good enough, but I believe they can make it better. And definitely I'm booking it again in future.