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Safir Airport Hotel

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Traveler (47)
Dining (7)
Room & Suite (6)
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Overview
  • Excellent11%
  • Very good22%
  • Average15%
  • Poor22%
  • Terrible30%
3 weeks ago
“F.O staff attitude needs improvement ”
Jan 30, 2018
“Poor facilities”
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star Hotel
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Reviews (59)
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1 - 5 of 53 reviews
Reviewed 5 days ago via mobile

After last weeks review of Dome in Dubai what a pleasure to come to Kuwait and get great service with no attitude. Airport coffee is a must but where I choose Starbucks due to availability of seating and I was not disappointed. Upstairs top level...More

Thank Bali271
Response from gamal h, Manager at Safir Airport HotelResponded 2 days ago

Dear sir, thank for your drop lines you made at Kuwait International Airport , as you mention is a great experience and priority.. Thanks and regards. Gamal Helmi Front Office Manager

Reviewed 2 weeks ago via mobile

I was to stay for about 6 hours in this hotel while traveling from Delhi to Amaan as transit passenger. As per Kuwait airways ticketing provisions, anyone who has a wait period of more than 8 hours for connecting flight, is entitled for stay with...More

1  Thank shailesh D
Response from gamal h, Manager at Safir Airport HotelResponded 2 weeks ago

Dear Shailesh D , it's our pleasure to have you stayed in our hotel, rest to assure that we will comply and up-grading our service to our value guests.. Thank you for your comments . Kind regards, Gamal Helmi

Reviewed 3 weeks ago via mobile

Usually we see people smile at the door of any hotel, but it seems like they haven’t got enough training about how to smile and treat the guests. We had a flight delay for more than 12 hours then the airline company sent us to...More

Thank Ibrahem A
Response from gamal h, Manager at Safir Airport HotelResponded 2 weeks ago

Dear Mr. Ibrahim thank you for your value comments regarding our hotels staff first of all we have to apologize for the incident & we will take necessary regarding your mention point and we wish if we will be positive on your next stay with...More

Reviewed March 8, 2018

Everything was perfect: Pick up, food, room, facilities, services etc We enjoyed the transit time. Especially my 2-year-old son. The staffs were very helpful, especially those who were in the restaurant.

Thank anu411
Response from gamal h, Manager at Safir Airport HotelResponded March 15, 2018

Thank for your comments and appreciate very much and hoping to stay with sooner or later. Gamal Helmi

Reviewed February 17, 2018

Charged me twice for a single dinner. When E-mailed them to give my money back they got disappeared ! Also would like to mention the pickup service, I had to wait two hours before someone came to pick me up everytime!

1  Thank Tanvir A
Response from gamal h, Front Office Manager at Safir Airport HotelResponded March 12, 2018

Dear Mr. tanvir kindly send us the hotel bill copy for investigation on email safirairport@safirhotels.com kindly regards gamal helmi

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Room Service
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Details
Hotel class
Room types
Non-Smoking Rooms
Details
Hotel class
Room types
Non-Smoking Rooms
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Traveler (47)
Dining (7)
Room & Suite (6)
Pool & Beach (3)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Priyam K
March 11, 2018|
Answer
Response from Ibrahim G | Reviewed this property |
Go to the transit desk but be fast as if theres many people with layovers it maybe first come first serve. Food is also included with hotel in for of a either buffer service for breakfast lunch or dinner. The Kuwaiti air... More
0
Votes
Stephen L
January 5, 2018|
AnswerShow all 2 answers
Response from ASLAM A | Reviewed this property |
This Hotel in the Airport not permitted go out side select runway side room and enjoy flight takeoff and landing
0
Votes
S7816JQrahuls
November 14, 2017|
Answer
Response from Ibrahim G | Reviewed this property |
Hi you should get a free room, upon arrival to airport walk to the transit desk and give them your documents.
1
Vote
Room Tips
"Look carefully before flying with Kuwait Airlines, if there is any transit of more than 8 hrs then do not..."
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"All of the rooms offer a view of the runway. Its surreal but lovely."
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"run way side room good"
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"Ask for airport field view, other side is just a building wall."
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