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Holiday Inn Kuwait Al Thuraya City

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Holiday Inn Kuwait Al Thuraya City
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486 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Jacksonville, Florida
Reviewed October 20, 2016

This last trip was the second time I've stayed at the property. I've always had a pleasant experience there. It was for a longer than usual stay, and I had access to a vehicle, so the location wasn't as big of an issue if I had to walk everywhere.

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Helpful?
Thank TravelingDs35220
AlThurayaCityKuwait, Public Relations Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review

Dear TravelingDs35220, Thank you so much for sharing your positive feedback with us. We are glad you enjoyed your stay at Holiday Inn Kuwait Al Thuraya City and look forward to welcoming you back soon. Warm regards.

Thallichtenberg, Germany
Reviewed October 15, 2016 via mobile

Excellent customer service! Super friendly and helpful staff. They exceeded my expectations and went out of their way several times. Executive lounge is very nice, food was excellent and the lady that works the evening shift there is very friendly and helpful. Fitness center is large and the weight room is the nicest I have seen at a hotel. I...

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Helpful?
Thank scjjmm
AlThurayaCityKuwait, Public Relations Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review

Dear scjjmm, Thank you so much for sharing your positive feedback with the TripAdvisor community. We are glad that you had an excellent stay at Holiday Inn Kuwait Al Thuraya City and truly appreciate your kind words about our staff, dining outlets, executive lounge, and fitness center. We look forward to welcoming you back soon. Warm regards.

Dubai, United Arab Emirates
Reviewed October 7, 2016

I visited Holiday Inn Al Thuraya City early October 2016. Hotel proximity to the airport is a plus for sure. I had some problem explaining the hotel with the airport taxi drivers who did not seem to know where the hotel was (as there are two other Holiday Inn hotels in Kuwait city). Hotel lobby was massive as it combines...

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Helpful?
Thank Sami_Halfawi
AlThurayaCityKuwait, Public Relations Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review

Dear Sami_Halfawi, Thank you so much for sharing your positive review with the TripAdvisor community. We are glad you enjoyed your stay at Holiday Inn Kuwait Al Thuraya City and truly appreciate your kind words about our staff, rooms, and facilities. We look forward to welcoming you back soon. Warm regards.

Switzerland
Reviewed September 29, 2016 via mobile

The Crown Plaza hotel has friendly staff with clean and new rooms in Crown Plaza addition. The hotel is close to airport and offers good variety and quality of restaurants. My outside facing room had quite some early morning traffic noise.

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Helpful?
Thank Alex G
AlThurayaCityKuwait, Public Relations Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review

Dear Alex, Thank you for sharing your positive feedback with the TripAdvisor community. We are glad you enjoyed your stay at Crowne Plaza Kuwait Al Thuraya City and look forward to welcoming you back soon. Warm regards.

Farnham, United Kingdom
Reviewed September 29, 2016 via mobile

I only stayed a couple of nights and the rooms are well appointed. The Indian restaurant at the hotel was great. It is a nice all round hotel. The hotel is very handy for the airport. It was about 30 minutes by taxi into the city centre.

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Thank Dadsrus
AlThurayaCityKuwait, Public Relations Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review

Dear Dadsrus, Thank you for sharing your positive feedback with the TripAdvisor community. We are glad you enjoyed your stay with us and appreciate your kind words about our Indian restaurant. We look forward to welcoming you back soon. Warm regards.

Dubai, United Arab Emirates
Reviewed September 26, 2016 via mobile

Very decent hotel, with godd facilities, room is very clean, bathroom little bit small, but managable. Room service is good quality, with complimentary mini bar. Wide selection of pillows. I do recommend to stay couple of nights.

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Thank kardotib
Coventry, United Kingdom
Reviewed September 23, 2016

I stayed at the Crowne Plaza which is part of the Holiday Inn and had a great stay, very close to the airport but bit too far out of the city. Rooms were excellent and staff very helpful, 8 restaurants to choose from and all of them very good choice. Taxis from the hotel are very expensive though but the...

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1Thank CovSam80
IHGService, Guest Relations Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review

Dear CovSam80, Thank you for your review regarding your recent stay at Holiday Inn Kuwait Al Thuraya City. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and...

Kuwait City, Kuwait
Reviewed September 18, 2016

The hotel is in a very good location, with easy access to the airport and away from the traffic of the city centre … Loved your hotel, the hotel lobby is the first thing that I as a guest will see when I visit any Hotel, first impression leaves the greatest impression … Felt very safe in the hotel, the...

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Thank fatoooooom
Davidson P, Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review

Dear fatoom, Thank you for sharing your feedback with us. We are glad you had a good stay at Holiday Inn Kuwait Al Thuraya City and appreciate your kind words about our staff, rooms, and variety of facilities. We have also taken note of your comment about our services and communicated the same to respective departments. We look forward to...

Reviewed September 14, 2016 via mobile

Rooms Old style furnished but well maintained.Minibar very poor due to the country conditions. Lobby The lobby has a very nice atmosphere during evenings there is a pianist playing lovely music. Restaurants There are different kinds of restaurants at different levels in the lobby. I tried the steakhouse the food and service not bad. Business center Business center is very...

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Helpful?
Thank Barbaros Y
AlThurayaCityKuwait, Manager at Holiday Inn Kuwait Al Thuraya City, responded to this review

Dear Barbaros Y, Thank you for sharing your feedback with us. Kindly accept our apology for not being able to exceed your expectations. We have taken note of the details of your stay at Holiday Inn Kuwait Al Thuraya City and communicated to respective departments. If given an opportunity we will work towards making your next stay more memorable. Warm...

Yorkshire, United Kingdom
Reviewed September 12, 2016

As with all hotels of this type in the Middle East. It was well run clean with good staff with very good food and service. I was in Kuwait attending a trade show for 3 days as the event did not open until 11.30 am I had time to explore the hotel and make use of the pool and health...

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Helpful?
Thank MCMB1971
Davidson P, Media Executive at Holiday Inn Kuwait Al Thuraya City, responded to this review

Dear Saracen B, Thank you so much for sharing your glowing review with TripAdvisor community. We are glad you had a good stay at Crowne Plaza Kuwait Al Thuraya City and appreciate your kind words about our rooms and staff. Your detailed feedback gives us an opportunity to improve our services further. We look forward to welcoming you back soon....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Kuwait Al Thuraya City is the authentic urban resort and business hotel in Kuwait. We are conveniently located within 20 minutes from the major government & corporate offices, and only 5 minutes to Avenues, 360 Shopping Mall and Golf Club. Kuwait International Airport is only a 5-minute drive away. Business and leisure travelers alike will appreciate the lush grounds and the prestigious High ways in which you will find many experiences to last a lifetime. Enjoy the largest free-form swimming pool. Holiday Inn Kuwait Al Thuraya City offers 300 guestrooms with a variety of Pool view, suites and club floor rooms. The Hotel is equipped to host business meetings & social gatherings with eighteen flexible function rooms, and three grand ballrooms that accommodates up to 500 guests. 24-hour business centre with high-speed Internet access and Free Wi-Fi in all the guest rooms and meeting rooms that make doing business a snap. We offer wide choice of restaurants serving International cuisine, Iranian, Japanese, Middle Eastern, Far Eastern, American and seafood specialties. The renowned Spa and health Club invites guests to a variety of marvelous experiences with outstanding recreational facilities including a 24-hour gym, tennis, squash, swimming pools and numerous massage treatments. ... more   less 

Additional Information about Holiday Inn Kuwait Al Thuraya City

Address: P.O. Box 18544 Farwaniya, Kuwait City 81006, Kuwait (Formerly Crowne Plaza Kuwait City)
Location: Kuwait > Kuwait City
Price Range: $222 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn Kuwait Al Thuraya City 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Kuwait City
Crowne Plaza Kuwait City
Holiday Inn Kuwait Al Thuraya City Kuwait City
Hotel Style:
#3 Family Hotel in Kuwait City
#5 Business Hotel in Kuwait City
#6 Spa Hotel in Kuwait City
#9 Luxury Hotel in Kuwait City
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Questions & Answers

Questions? Get answers from Holiday Inn Kuwait Al Thuraya City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a 4 or 5 floor pool facing room”
 of 5 bubbles ashitpatel, 3 weeks ago | Read review
“Good place for Group Parties”
 of 5 bubbles thomasoO4633LJ, Nov 1, 2016 | Read review
“Rooms overlooking the pool offer a better view”
 of 5 bubbles Sami_Halfawi, Oct 7, 2016 | Read review
“Rooms towards the pool side are good”
 of 5 bubbles Craxcy0078, Aug 31, 2016 | Read review
“Top floors facing the main road”
 of 5 bubbles ribsong, Aug 30, 2016 | Read review
5 of 5
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