We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fraser Suites Riyadh

Traveler (77)
Room & Suite (17)
Videos (1)
Certificate of Excellence

About

#6 of 313 hotels in Riyadh
Location
Cleanliness
Service
Value
Certificate of Excellence
Perfect for the center of Saudi Arabia’s capital city, Fraser Suites Riyadh offer a range of studio, one and two-bedroom luxury apartments. These spacious apartments are exquisitely decorated and can provide accommodation for one to five business or leisure travelers looking to stay for a long or short period. As well as open-plan living areas, fully equipped kitchen or kitchenette, digital adjustable air conditioning system, Flat-screen TVs, spacious dining area, working desk, bathroom with a bathtub and premium amenities, complimentary Wi-Fi access, tea making facilities and Nespresso machine.
Read more
Property amenities
Pool
Room service
Free parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Airport transportation
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Sauna
Self-Serve Laundry
Wheelchair access
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quaint
Hotel links
Visit hotel website
Hotel deals

Location

Full view
114Reviews
0Q+A
12Room tips
Traveler rating
  • 95
  • 9
  • 4
  • 5
  • 2
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
The best and most luxurious accomodation in riyadh with excellent quality enviroment and staff especially Mr. Naser who have been really helpful round the clock and coperative during our long stay. Loving the breakfast and amazing people.
Read more
Hotel's Favorite
I am a frequent guest at the hotel and need to recognise the outstanding service provided Ezabul Haque - Ezabul consistently goes out of his way to ensure that my meals are prepared to my particular dietary requirements, my dry cleaning is delivered on time, my newspapers are delivered early, and that I have plenty of Nespresso capsules in my room. His commitment, and that of other staff members, is the reason I return to the hotel again and again - thank you Ezabul!
Read more
Response from Navigate742779, Manager at Fraser Suites Riyadh
Responded Feb 21, 2019
Dear Brett, Thank you for the amazing review that you have shared. We are delighted to know that you had a wonderful experience. Your heart-warming praise and words of appreciation of our employee have been received with humble gratitude and genuine delight. I have conveyed your compliments to the entire team, including Ezabul, for whom it has been a great source of inspiration. Our endeavor at the hotel is to provide best-in-class service to our guests and we are glad to learn that we could create this experience for you. We value your patronage and will remain hopeful of your continued support. Kindest Regards, Manager
Read more
I have been here for almost a week and the service was amazing. The foods,gym, swimming and housing keeping was really fantastic. I would like to really thankful to mr. Nasser, fiaz and mehdi hassan for their services
Read more
Response from Navigate742779, Manager at Fraser Suites Riyadh
Responded 5 days ago
Dear Valued Guest, Thank you for the amazing review that you have shared. We are delighted to know that you had a wonderful experience. Your heart-warming praise and words of appreciation for our hotel, facilities and services have been received with humble gratitude and genuine delight. I have conveyed your compliments to the entire team, including Nasser, Fiaz, and Mehdi for whom it has been a great source of inspiration. Our endeavor at the hotel is to provide best-in-class service to our guests and we are glad to learn that we could create this experience for you. We value your patronage and will remain hopeful of your continued support. Kindest regards, The Management
Read more
So decided to try out the rooftop restaurant at Fraser Suites as it advertises that they are open till midnight. When entering the reception area there was no welcome from any of the staff, we headed to the reception desk where a gentleman was writing something down on a piece of paper. He did not make any eye contact with my husband and ignored us completely then ran off . We then went to who I think was a porter and he showed us the way to the restaurant. When arriving at the restaurant at 23:20 the waiters were standing around the buffet area chatting, we then asked for assistance as we wanted to dine. We were then informed that we may only have from the buffet which was appalling the platters were all half empty and the presentation distasteful. The buffet consisted of fruits, sandwiches, burgers and dessert foods that I could probably make at home myself or get from a fast food restaurant. I asked the waiter about their operating hours and he informed me that they close at 23:30 however they advertise at the entrance of the restaurant and online that operating hours are from 19:00- 00:00. I was quite confused by this, from what I could see they were trying not to serve guest as they probably wanted to go home early. I asked the waiter if they had a a la carte menu and he said yes, are you staying in the hotel ? I replied no and he said this menu is only for hotel guest, outside guest has to eat from the buffet which he was by the way clearing while I was chatting to him. Now what confused me even more, when we entered the restaurant why didn’t they ask if we are in-house guest? They didn’t know whether we are staying in the hotel or not and yet told us to eat from the buffet? There was a gentleman who I assumed was the manager sitting outside having a bit of a chill with another staff member, he saw that I was asking questions and not once got up to assist. This place has so much great potential and the location and decor is amazing but the service lacked professionalism. I will definitely not be writing home about this one.
Read more
Response from Navigate742779, Manager at Fraser Suites Riyadh
Responded 3 weeks ago
Dear Nora, Thank you for your stay at Fraser Suites Riyadh and for sharing your experience here. We note your feedback with great concern, and I would like to express my most sincere apologies for the inconvenience caused. I want to assure you that we completely understand and appreciate how you feel about this. I am personally taking this up with my team to ensure that similar situations do not reoccur. I know that we cannot undo your experience, however may I urge you to consider this incident in isolation, we always endeavor to offer our guests efficient services with personal care and attention and regret the experience this time. Once again, my personal apologies for this experience, do allow us another opportunity to serve you better. Best regards, Manager
Read more
A great hotel in all the services and reception is excellent and there was a delay checkout from hotel and Security at the entrance to the parking lot as well as the restaurant in the sixth floor view of the wonderful city of Riyadh
Read more
Review collected in partnership with Frasers Hospitality
Response from Navigate742779, Manager at Fraser Suites Riyadh
Responded 3 weeks ago
Dear Valued Guest, Thank you for this positive evaluation and choosing Fraser Suites Riyadh. We are pleased that you have enjoyed your stay, at the same time your comments have been sent to the relevant departments for more improvement. We look forward to welcoming you again. Regards and respect, Hotel Management.
Read more
Previous
PRICE RANGE
$157 - $335 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaRiyadh ProvinceRiyadh
NUMBER OF ROOMS
95
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing