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Crowne Plaza Riyadh RDC Hotel & Convention Center

Imam Saud Ibn Abdul Aziz Road Wady Al Muaydin Street Unit 4, Riyadh 12382 Saudi Arabia
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Traveler (90)
Room & Suite (25)
Dining (5)
Certificate of Excellence

About

#38 of 313 hotels in Riyadh
Location
Cleanliness
Service
Value
Certificate of Excellence
Crowne Plaza Riyadh-RDC Hotel & Convention Center is the largest Crowne Plaza hotel worldwide, It Includes 326 rooms and suites exquisitely furnished and equipped with the latest technologies. Strategically located in Al Raidah Digital City reflecting the modern lifestyle. Close to commercial districts, universities, government offices & only 25 minutes away from King Khalid International Airport.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Business Center with Internet Access
Dry Cleaning
Laundry Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
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63Reviews
2Q+A
6Room tips
Traveler rating
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Popular mentions
Very good business hotel with a good gym, conference facilities and restaurant. Staff were efficient and friendly and the rooms were well appointed. Located next to digital city so the hotel is convenient for those working in the area.
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We attended a wedding party in this place.The venue is spacious and with accommodating staff .well recommended for event such as this.Food is great and if International variety.We enjoy the entire event and will be coming back
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On arrival they explained that somehow their reservation system screwed up and they had to put me in a smoking room instead of non smoking. This was OK I suppose as the oder was no too bad. My belief is that they just didn't have a non-smoking room available and didn't want to upgrade me to meet my request. Food was good. Rooms were very nice, clean and modern, although the television didn't work due to some IT problem. Beds very comfortable. Bathrooms modern, clean and very nice. Bit caveat with this hotel is that you shouldn't stay here unless you are within a few hundred meters of where you want to be. They run some sort of scam with a local limousine company. When you ask for a taxi they tell you that Taxis refuse to come to the hotel (Never have I ever heard of something so ridiculous) ... but they will provide you with a wildly overpriced limousine to take you where you want to go! When I complained, they just had me walk in the heat with my luggage to the main road to flag down a taxi. Was quite sweaty on arrival at my meeting thanks to Crowne. Once I reached the main road (1KM walk) it took about 30 seconds to flag one down. I asked the driver about refusing to go to the Crowne, and he told me that was complete BS.
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Response from IHGService, Guest Relations Manager at Crowne Plaza Riyadh RDC Hotel & Convention Center
Responded May 13, 2019
Hello gruetzi, Thank you for your feedback regarding your stay at Crowne Plaza Riyadh RDC Hotel & Convention, Saudi Arabia. I appreciate your nice comment about the room, bed and the bathroom. On behalf of the hotel, I'm sorry we fell below your expectation regarding the room assignment, transportation and customer service. This is definitely not the way we want you feeling and I'm sorry we failed you on these areas. I have shared your comment to the hotel's management for review and for service improvement. I hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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The hotel rooms and service is excellent. The only issue I have is that there isn't much to do nearby. I was upgraded to the club floor which gave me access to the club lounge which had amazing food and soft drinks.
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Lovely hotel but on our first night, myself and a colleague had the issue that lights would not switch off in our room. When I called reception for help, someone came to my room and told me that it was a feature - if I took my key card out of the slot (which also turns off the air-conditioning) then eventually the battery would run out and the light would go off. Also the automatic light in the wardrobe was clicking on and off (flashing and clicking audibly) all night. The next morning I complained at reception and the fault was fixed immediately. Also, power sockets in the room were faulty - these were also fixed but failed again before the end of my stay. On the plus side - this is a beautiful hotel, excellent facilities and otherwise incredibly comfortable and good value. Breakfast is excellent with a massive and wide ranging buffet of high quality food. Would recommend - but make sure that any faults are rectified as soon as you notice them.
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PRICE RANGE
$180 - $249 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaRiyadh ProvinceRiyadh
NUMBER OF ROOMS
326
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