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Narcissus Hotel & Spa Riyadh

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Olaya Street Olaya Area, Riyadh 11372 Saudi Arabia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Honeymoon Package
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$267
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (165)
Dining (33)
Room & Suite (20)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Narcissus Hotel & Spa Riyadh
Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 451 hotels in Riyadh
Location
Cleanliness
Service
Value
Truly unique not only defines the location and the style but as well as the service of this new hotel complex.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Squash
Children's television networks
Kids pool
Valet parking
Wifi
Indoor pool
Heated pool
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
ATM on site
Butler service
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Spanish, Arabic and 2 more
Hotel links
Special Offer:Honeymoon Package
318Reviews7Q+A26Room tips
Traveler rating
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Time of year
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Popular mentions
Figo007 wrote a review Sep 2020
Istanbul, Turkey4 contributions1 helpful vote
The hotel looks like a luxury brand of an international chain but in 2 minutes after you get in you see the reality! You should wait min. 45 minutes to get your room and probably you won’t get the one which you booked! They need to fix cleaning problem as soon as possible as it is minimum dicipline to be a hotel. My overall experience is terrible and i do not reccomend this hotel to anyone! They need another 20 years to catch other luxury hotels. It was my worst hotel experience ever. Keep out!
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Date of stay: March 2020Trip type: Traveled on business
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Response from Hatem Aloul, Marketing at Narcissus Hotel & Spa Riyadh
Responded 1 week ago
Dear Mr. Figo 007 We would like to thank you for taking some time to share your experience about your stay at our Hotel with tripadvisor members. We deeply apologize for any inconvenient situation occurred. I tried to investigate the case, but I didn't find any booking under your name or and Turkish citizen that visited us during March 2020. Kindly send us your booking details to investigate with our management, otherwise, we will consider it a fake comment !! Thank you for your understanding. Hatem Aloul
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ProfYasir wrote a review Feb 2020
6 contributions
Hotel's Favorite
Very clean and LUXURY hotel, at center of Riyadh close to main Hospitals and shopping Friendly welcoming staff Breakfast fast is Great with many varieties I also tried the transportation to airport and it was Excellent
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Date of stay: February 2020Trip type: Traveled on business
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Response from Hatem Aloul, Sales at Narcissus Hotel & Spa Riyadh
Responded Jul 20, 2020
Dear Mr. Yasir Bahadur, We would like to thank you for taking some time to share your experience with TripAdvisor members. Your comments were very valued for us to measure our standards and quality of services to meet our guest's satisfaction. Thank you again for your positive feed back, and we will be delighted to welcoming you at your second home "Narcissus Hotel Riyadh". Best regards Hatem Aloul DOSM
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jim wrote a review Aug 2020
Columbia, Missouri21 contributions7 helpful votes
So I write this review with a heavy heart I decided I would wait until I returned to this spa for a second time before I started with my long list. On arrival staff are welcoming and friendly 👍 My saudi friend and I had booked a few treatments 3 different ones each. no more than myself she has been to multiple spa centres and was expecting huge things from this 5 ⭐ establishment but that was short lived. From our booking we were asked in which order we wanted our treatments by the reception staff as we went through and changed into our dressing gowns the staff had told us we had to do it in another order - that was fine but why ask which order then? The facilities were not open then a lot of time was wasted laying around and I felt our day was too long here due to no time structure eventough the staff were plentiful and the spa was quiet so why was there a huge gap between treatments? There was no relaxing music expect during the massage but the smell of garlic fingers didn't help me relax.. my pal had a manicure in which she said it was the worst she had ever had..i thought she was high maintenance until i did look at her nails😔 and no polish..apparently manicures don't come with polish these days??? Thirdly I had a facial, in which the lady would put some treatment on my face and then take out her phone and show me her kids and take about them etc it was nice but really i am trying yo have a relaxing experience. What got me the most was the facial was rushed, the brand was not good considering I have sensitive skin which is clear from the get go and the fact each time that phone came out she didn't wash her hands before she touched my skin....! The staff were good but a lot of work and effort is required in this place if it is to be 5.star.. just the layout lack of a relaxing atmosphere etc. I also came back here with some other friends the experience was yet again much the same disappointingly, we raised a few issues regarding some of the treatments, didn't feel our complaints were listened too and my friend was awaiting a call from Ahmed downstairs with too never materialised. Girls, if you want a nice relaxing afternoon please avoid this place its overpriced and overrated thats coming from both of my experiences with saudis and once with europeans! Again the syrian lady with the little english was super, amazing and totally friendly and the lovely lia who did our baths really made our bad experience good do thank you to you girls😍 but please sort out your spa it has the ability to be something amazing but the work is needed...
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Date of stay: January 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Hatem Aloul, Sales at Narcissus Hotel & Spa Riyadh
Responded Aug 18, 2020
Dear Ms. 881tinan, We would like to thank you for talking some time to share your experience at our Spa with tripadvisor members. I and management reviewed your comments and we were disappointed to hear that your experience was not up to the standards of our Hotel and services at the Spa were below your expectations. We shared your comments with the Spa Manager and it looks there are some areas of the service needs more training and attention from our Spa Team. Your comments were helpful for us to improve our services and keep it beyond our guests expectations. If you can contact us again to get more details and to give us another chance to serve you again at our Spa. Again, thank you for your feed back and we will do our best to keep our Spa standards and services. Best Regards Hatem Aloul
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Fadi K wrote a review Mar 2020
Beirut, Lebanon28 contributions4 helpful votes
The hotel is opulent and beautifully maintained. Overall impression the staff are helpful, very friendly and attentive. Rooms are well laid out and attractive. They are well maintained with minor dust issues. The breakfast had wide variety. Highly recommended.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Hatem Aloul, Sales at Narcissus Hotel & Spa Riyadh
Responded Jul 20, 2020
Dear Ms. LLInn, We would like to thank you for taking some time to share your experience with TripAdvisor members. I and the team were delighted to hear that you enjoyed your accommodation and our hotel facilities during your last visit. Your comments were very valued for us to measure our standards and quality of services to meet our guest's satisfaction. Thank you again for your positive feed back, and we will be delighted to welcoming you at your second home "Narcissus Hotel Riyadh". Best regards Hatem Aloul DOSM
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BvonBlix wrote a review Mar 2020
New York City, New York13 contributions2 helpful votes
You might want to keep your sunglasses on when you enter the lobby. There is a lot going on, from the massive chandelier to the grand piano and countless different types and colors of lighting. The rooms similarly have a lot happening, with different fabrics and colors all over the place. Oddly, the bathroom lighting is dim and the shower was awkward. The staff are very friendly, but when a group of 5 of us arrived at the same time, the front desk was totally overwhelmed. It took about half an hour to get us checked in after entirely too much confusion. The breakfast buffet has a huge range of options and is convenient. We had a light dinner one evening in the lobby lounge, which was also quite good. This was my first stay and a change from the Al Faisaliah Hotel, where I stayed last year and whose rooms are in serious need of a renovation. We also attended an event in the meeting space and the banquet team were excellent. The hotel's location is excellent. Overall, Narcissus is a solid option and great value compared to the very high end hotels in Riyadh. Be prepared to have your senses a little overwhelmed by the decor, but perhaps that adds a little to the experience, too. Give the hotel a try...
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Date of stay: January 2020
Location
Cleanliness
Service
Trip type: Traveled on business
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Response from Hatem Aloul, Sales at Narcissus Hotel & Spa Riyadh
Responded Jul 20, 2020
Dear BvonBlix, We would like to thank you for taking some time to share your experience with TripAdvisor members. I and the team were delighted to hear that you enjoyed your accommodation and our hotel facilities during your last visit. Your comments were very valued for us to measure our standards and quality of services to meet our guest's satisfaction. The hotel is stylish and colorful to touch your luxury spirit. Regarding the Front Office comment, I met the manager and asked for more staff and preparations to avoid such situation when we have a group of check in. Thank you again for your positive feed back, and we will be delighted to welcoming you at your second home "Narcissus Hotel Riyadh". Best regards Hatem Aloul DOSM
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PRICE RANGE
$264 - $618 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Narcissus Hotel & Residence Riyadh
LOCATION
Saudi ArabiaRiyadh ProvinceRiyadh
NUMBER OF ROOMS
280
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Frequently Asked Questions about Narcissus Hotel & Spa Riyadh
Which popular attractions are close to Narcissus Hotel & Spa Riyadh?
Nearby attractions include Al Faisaliyah Centre (0.4 miles), Centria (0.1 miles), and Volker Enders (0.6 miles).
What are some of the property amenities at Narcissus Hotel & Spa Riyadh?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Narcissus Hotel & Spa Riyadh?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Narcissus Hotel & Spa Riyadh?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Narcissus Hotel & Spa Riyadh?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Narcissus Hotel & Spa Riyadh?
Conveniently located restaurants include Azure Restaurant, The Globe, and Lusin.
Are there opportunities to exercise at Narcissus Hotel & Spa Riyadh?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Narcissus Hotel & Spa Riyadh have an airport shuttle?
Yes, Narcissus Hotel & Spa Riyadh offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Narcissus Hotel & Spa Riyadh?
Yes, dry cleaning and laundry service are offered to guests.
Does Narcissus Hotel & Spa Riyadh offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Narcissus Hotel & Spa Riyadh?
The staff speaks multiple languages, including English, Spanish, French, Hindi, Arabic, and Filipino.