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Ibis Riyadh Olaya Street

Traveler (121)
Room & Suite (50)
Dining (10)

About

#27 of 313 hotels in Riyadh
Location
Cleanliness
Service
Value
Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located

Location

Full view
Contact
Al Olaya Street Opposite to the Kingdom Tower, Riyadh 11565 Saudi Arabia
E-mail hotel
Getting there
King Khaled Intl Airport18 mi
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330Reviews
1Q+A
53Room tips
Traveler rating
  • 67
  • 163
  • 74
  • 16
  • 10
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Popular mentions
Good bed. Good restaurant. Helpful staff. I spent nine days here, and have no complaints. Uber service is prompt, and cabs are always available. The location is great -- but the city is at time of writing torn up with public works construction (which is no fault of the hotel's), so walking to the Kingdom Tower is a bit of a challenge.
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Review collected in partnership with Accorhotels.com
Response from Mohsin K, General Manager at Ibis Riyadh Olaya Street
Responded Apr 27, 2019
Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Mohsin Khalil General Manager Ibis Riyadh Olaya Street
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Fit to purpose property. Perfect for one night - come in and out. Not very fancy, but functional. Not much to have as F&B but ok in room. Location is very good in terms of city and airport. All in all good to work.
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Response from Mohsin K, General Manager at Ibis Riyadh Olaya Street
Responded Apr 27, 2019
Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Mohsin Khalil General Manager Ibis Riyadh Olaya Street
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Ibis It is my favorite hotel in Riyadh, nice clean rooms, convenient location, friendly & courteous staff, generous and wide variety breakfast & great experience in all means. Car park available for free.
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Response from Mohsin K, General Manager at Ibis Riyadh Olaya Street
Responded Apr 18, 2019
Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Mohsin Khalil General Manager Ibis Riyadh Olaya Street
Read more
One of my worst hotel experiences, probably the only good thing is its prime location and closeness to kingdom tower, but everything else went south. 1. I was given 3rd level room, back view, basically facing a wall, so felt like a prison, immediately took my keys and asked to change it, I was given one on the fifth level, back view, but it was higher than the wall 2. Although it says none smoking room, but I smelt ciggerates regardless, and not just a light smell but disturbing one 3. Water pressure in the shower isnt good, and the drainage was terrible, the shower floated. 4. I left my salad in the fridge and left, once back it went bad, because the fridge wasn't working, at room temperature, as if it was one of the drawers. 5. the room is small, closet has no door and doesn't fit much clothes 6. I could hear people in the next rooms as well, no sound proofing so in overall I wouldn't come back and I wouldnt recommend it if one is seeking comfortable stay.
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Response from Mohsin K, Public Relations Manager at Ibis Riyadh Olaya Street
Responded Feb 8, 2019
Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Although we have to accept that mistakes do happen, it is equally important that we state how sorry we are for the inconvenience experienced on this occasion. We genuinely regret those occasions when the service does not meet expectations. I wish to assure you that we are constantly monitoring our services, training and administration procedures to ensure that an efficient and reliable service is supplied. I do hope that you will look upon this breakdown in service as a one off and not indicative of the customer care we wish to provide at all times. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil General Manager Ibis Riyadh Olaya Street
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Noisy room place, shower water level goes high without drainage. The bed was not so clean and the room ground also. usually, it is fine but this time it was a bad experience. I think about going to other hotel next time
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Review collected in partnership with Accorhotels.com
Response from Mohsin K, General Manager at Ibis Riyadh Olaya Street
Responded Feb 5, 2019
Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Although we have to accept that mistakes do happen, it is equally important that we state how sorry we are for the inconvenience experienced on this occasion. We genuinely regret those occasions when the service does not meet expectations. I wish to assure you that we are constantly monitoring our services, training and administration procedures to ensure that an efficient and reliable service is supplied. I do hope that you will look upon this breakdown in service as a one off and not indicative of the customer care we wish to provide at all times. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil General Manager Ibis Riyadh Olaya Street
Read more
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PRICE RANGE
$62 - $80 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaRiyadh ProvinceRiyadh
NUMBER OF ROOMS
176
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