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Sheraton Riyadh Hotel & Towers

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#14 of 189 Hotels in Riyadh
Certificate of Excellence
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Sheraton Riyadh Hotel & Towers
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305 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Al Khobar, Saudi Arabia
Level Contributor
145 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I was visiting Riyadh to attend a family wedding last month. I prefer the Sheraton in Riyadh because of its Location. Riyadh is a very big and crowded city. So you have to be very careful where to stay to avoid traffic. The Sheraton is in very good location. It's close to city centre, Airport, and Diplomatic Quarter. The hotel... More 

Helpful?
Thank Alhodaithy
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Alhodaithy, Thanks for your review here on Tripadvisor; it is always a pleasure hearing that our valued guests enjoyed their stay. We were especially happy to hear that you enjoyed the friendly and helpful approach of our staff, which is for us the key to make your stay memorable. We are looking forward to have you back in our... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 3, 2016 via mobile

this maybe a 2nd hotel i visit in this city, but i dont know why i always have great experience from this city and always have a great and quick service from hotel staff. i would like to thanks to all staff for helping me during my stay and set up a meeting room for me. keep it up.

Helpful?
Thank ahmedalms
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear ahmedalms, Thank you so much for your feedback on this platform! We are sincerely happy to hear that you enjoyed the quick service and, especially, the staff. Rest assured that we will share your comments with our teams to show the appreciation of their hard work. Hope to see you soon back! Warm regards, Matthias Paans Director of Rooms... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 18, 2016

As I have been here for last months for more nights than home, this place has really become my second home. The facilities are great, offering everything you need, meals, snacks, pool, gym, sauna, you name it. I'm thankful going there again this week :)

Helpful?
Thank Michael Å
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Michael A, So great to hear from you and thank you for sharing your great experience with all the other travelers coming to Riyadh! It is truly the greatest compliment that we can get... Although we try to make everybody feel at home as much as possible, it is the biggest challenge to come even close. We are sincerely... More 

Level Contributor
69 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed June 3, 2016 via mobile

During our business stay we checked into the hotel with no problem. The decor is average and the hotel for a 5 star in now aging. The rooms a spaces with all the nessary facilities. The bedding and rooms service is nice , especially the thin based pizza. The fitness centre is well equip and have well maintained facilities .... More 

Helpful?
Thank Louis D
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Louis D, Thank you for sharing your experience with us and the community! While we were glad to hear that you overall had a good experience, especially with the Room Service, Fitness Center and the pool, we would love to hear more from your side in regards to the breakfast. Unfortunately we were not able to give you the... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed May 29, 2016

I came here with my friend for lunch last month.Food was excellent as well the quality of service was good.Location is good.Staff very attentive and professional . I am planning to visit again.best of luck.

Helpful?
Thank nitin376
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear nitin376, Thank you so much for sharing your Lunch Experience! We are really happy to hear that you sincerely enjoyed it throughout all elements, food quality, location and staff! We are looking forward to see you soon again!! Warm regards, Matthias Paans Director of Rooms Sheraton Riyadh Hotel and Towers More 

2 reviews
4 of 5 stars Reviewed May 28, 2016 via mobile

Good hotel with good facilities and SPG recognition , business center a little small and understaffed but overall a good choice especially for the position in the olaya district and the decent Italian restaurant

Helpful?
Thank Arabiantravelr
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Arabiantravelr, Thank you so much for sharing your experience here on Tripadvisor! We are glad that you enjoyed your stay with us and especially the recognition of our loyal SPG members and the Italian restaurant La Piazza! Rest assured that I will be delighted to share your positive comments with the staff there! Would be great to have you... More 

Dubai, United Arab Emirates
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 28, 2016

I've stayed there a couple of times - both times for 2 nights. I land typically in the early evening and both times the room was not ready (we're talking 8pm arrival!). But this does not faze me much as I am used to business travel. Rooms are reasonable but the hotel sits on a very busy intersection so expect... More 

Helpful?
Thank T M
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear T M, Great to hear from you on this platform and thanks for sharing your experience with everyone! I am always delighted to hear objective feedback and love some of the pointers that you have shared with us here. Rest assured that we will take them to heart and work towards improvement on these, so that next time you... More 

Shanghai Region, China
Level Contributor
83 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 23, 2016

Good location and clean premises. the 'Towers' is misleading, as the hotel is only a couple of floors high. Rooms are comfortable but basic, with very small windows. Breakfast buffet is rather limited and quality is average. Again, from an international point a view, as I'm not familiar with the Saudi hotel standards. Gym facilities are good and well equipped,... More 

Helpful?
Thank 19261977
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear 19261977, Thank you for sharing your experience with the community and with us. Please accept my apologies that we were not able to completely meet the expectations that you had prior to traveling to Riyadh. The "Towers" reference has been a legacy from the rich history of the hotel, when the building was one of the highest buildings in... More 

Cairo, Egypt
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

Thank you very much for Sheraton Riyadh Team for the amazing hospitality and express check in Rooms are very nice Breakfast has a lot of variety Hotel is accessible for the business area Only the Internet speed improved since last stay Moreover, special thanks Director of Rooms Division for the great wecolming and hospitality. I would recommend Sheraton Riyadh for... More 

Helpful?
Thank Ahmedabbas1
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Ahmedabbas1, It was a sincere pleasure having you stay with us in the Sheraton and thank you for sharing your experience with the great Tripadvisor community! I will be glad to share your comments about the various services that you mention with the teams in the hotel. We are looking sincerely forward to your next stay, please reach out... More 

Wien
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 18, 2016

Stayer here for almost two months. Although it doesn't look to great from the outside the hotel is well kept inside and offers all comforts expected from a 5 star hotel. The service was excellent and especially better that the service of other competitors in Riyadh. Ask for Adil at the front desk, he was always very helpful and will... More 

Helpful?
Thank pip1306
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Pip1306, Thank you so much for your glowing review of our hotel! I was sincerely happy to read that you enjoyed your stay over the last two months in our hotel and found the service to be better than the competitors in the city. Rest assured that I will share your comments with the rest of the team and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Riyadh Hotel & Towers is one of the leading hotels in Riyadh with 193 spacious rooms & suites. Warm and comforting, our rooms are Arabian yet international, traditional yet contemporary. Each will keep you connected to what is most important to you. Located in the heart of the city centre and modern business district, Sheraton Riyadh is two kilometers from the Riyadh Exhibition Center, five kilometers from the diplomatic quarter, and only 30 kilometers from King Khalid International Airport. We are also convenient to the city’s bustling commercial centers and industrial areas – making us a great choice for international business travelers.We look forward to your stay with us at the Sheraton Riyadh ... more   less 

Additional Information about Sheraton Riyadh Hotel & Towers

Address: King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range: $170 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Riyadh Hotel & Towers 5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Sheraton Riyadh Hotel And Towers
Riyadh Sheraton
Hotel Style:
#12 Luxury Hotel in Riyadh
#15 Business Hotel in Riyadh
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