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InterContinental Riyadh

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InterContinental Riyadh
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267 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Level Contributor
284 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I come to this hotel on a regular bases for business trips. The rooms are fairly old, but spacious and clean. They always provide free fruits water and coffee, but the coffeemaker is so hard to operate, it never works for me. The business lounge services drinks and snacks. Recently they opened the renovated/new build gym, which is amazing, such... More 

Helpful?
Thank Jeropa67
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Jeropa, Thank you for your time in making this review. I am very happy to note that you find our New Gym “amazing” and “wonderful”. Indeed, we made it a point that all our equipment are new with the latest cutting edge technology. I have taken notes of your other issues and rest assured that they are included... More 

Dubai, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night for Business. Great, spacious room (club intercontinental category), well controlable AC (not always the case in the middle east). Plenty of free water and fruits in the room. Large bathroom, very good amenities. They have a Club Lounge to eat and drink (6th floor) with nice view over the City, pleasant to relax. (I did not try... More 

Helpful?
Thank North_Expats
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest, Thank you for your review and really grateful to your loyalty to the InterContinental Hotels Group. At the InterContinental Riyadh, we strive for the highest guest satisfaction possible. We are truly committed to keeping you as part of our InterContinental Hotels & Resorts family. We strive to build a “home away from home” and I am glad to... More 

Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This is an old hotel and hence the rooms seem to be ancient. The TV's in the rooms are quite old(its so old, they have a CD/DVD player in each room in the modern age of smart TV's). They are very courteous in service and the room was always clean and never ran out of supplies except for laundry bags.... More 

Helpful?
Thank Moulie S
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Moulie, Thank you for your time in making this review. I am very glad to learn that our staff have been helpful and courteous in their delivery of our services during your recent stay with us. Please accept, meanwhile, my apology for the inconveniences that have caused you concerning the conditions of our rooms and equipment in our... More 

Riyadh, Saudi Arabia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

the restaurant serves different cuisines (international) in an open buffet style. they open for dinner at 7:00pm, and we were there the moment they opened, yet many dishes were already cold! the meat is barely edible, and some other basic dishes tasted funny. the service is 5 stars one though. there are many other options for better food in the... More 

Helpful?
Thank Radwan A
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Radwan, Thank you for your time in making this review. Foremost, we would like to extend our deep apology for the sorry experience you had in our Al Bustan Restaurant. I have instructed our Executive Chef and our F&B Manager to look into your concerns and to ensure that the buffet dinner experience be delivered in a way... More 

Jeddah, Saudi Arabia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this property years ago and again last June. It is a good intercontinental property however it is really old. The room is outdated, old furniture, old systems and they can certainly invest in making the rooms better. The bathroom is also very old and small. I was welcomed as an IHG Platinum Ambassador member and that... More 

Helpful?
1 Thank Hussein M
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Hussein, Thank you for your time in making this review. I am sorry to note of your experience during your recent stay specifically on the conditions of the rooms. By way of explanation but surely not an excuse, I would like to advise you that the renovation of the hotel is on process. We have just completed the... More 

Dubai, United Arab Emirates
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 18, 2016

Personally, I felt it not to be the best of locations for simply walking out and grabbing a bite. However, the in-house dining is fantastic. The standard rooms are extremely large and well appointed. Very luxurious !

Helpful?
Thank deepakbiswas
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Biswas, I am truly grateful to your kind comments. I take pride for considering the InterContinental Riyadh as “very luxurious”. It’s been our ultimate goal to be branded as a hotel with glamour and luxury, and I am very glad that we’re getting to that status with your nice feedback. We look forward to have the pleasure of... More 

Dubai, United Arab Emirates
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

One of the best stays I have ever had within IHG they make you feel that you own the hotel, will recommend it anytime near to businesses and you should enroll with their Ambassador program totally worth it, room spacious and their club lounge is very good

Helpful?
Thank GixXxo
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest GixXxo, Thank you for your time in making this nice review. I am extremely glad to note of your excellent comments regarding our services and facilities including the benefits and privileges of our Ambassador program. Please be assured that we will continue to AIM HIGHER, all for your comfort and memorable experience. With my sincere regards. Tariq Dowidar... More 

Dubai, United Arab Emirates
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 5, 2016

I was in Riyadh for brief business trip. Having lived and stayed in Riyadh for a number of years I never really considered staying in the intercontinental, mainly because its quite isolated from the newer areas of the city and the mad traffic always puts me off. However, on this trip I was convinced as my college was an avid... More 

Helpful?
Thank Ulfat B
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Ulfat, Thank you for your time in making this review. Foremost, we were really happy to have you and had the opportunity of showing you our services and facilities. I am glad that we met your expectations except the distance from your company contacts including the inconveniences of heavy traffic. I am sure, however, that within a period... More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 22, 2016 via mobile

Rooms are extremely old back to 90s. Price/ value is extremely high. As a spire elite member I should get a free access to lounge and an executive room upgrade, However the front desk team refused to grant such upgrade. Never recommend it for any kind of trip.

Helpful?
Thank Ahmed700
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Ahmed, Thank you for your time in making this review. I am sorry to note that you had an unpleasant experience during your recent stay with us on account of the condition of the room. Please accept my sincere apology for the inconveniences this have caused you. I am pleased to inform you, however, that the renovation of... More 

Frankfurt, Germany
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 16, 2016

Stayed here a couple of times. The hotel is fine, just the rooms could do with a make over. Sadly the last room i stayed in lacked of hot water in the shower and the water pressure was not brilliant either. Rooms are specious and offer everything you need. Staff is attentive. Executive lounge is huge and offers enough seating... More 

Helpful?
Thank Petungsan
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest MJG76, Thank you for your time in making this review. I am glad to know that you find our staff attentive to your needs and enjoyed the facilities and services of our Executive lounge. I do understand your observation about the condition of the rooms to which I extend my sincere apology. I wish to inform you that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
InterContinental Riyadh brings rare treasures to the heart of the city: a 9-hole golf course, a 12-lane bowling alley, tennis and squash courts, two pools and 100 acres of mature gardens. The business district is five minutes away, and the concierge can direct you to sights such as ancient Diriyah, Masmak Fortress and Al Murabba a Palace. ... more   less 

Additional Information about InterContinental Riyadh

Address: Mazaar Street | Po Box 3636, Riyadh 11481, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range: $240 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Riyadh 5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Intercontinental Riyadh Hotel Riyadh
Hotel Style:
#10 Business Hotel in Riyadh
#16 Luxury Hotel in Riyadh
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