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The Ritz-Carlton, Riyadh

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The Ritz-Carlton, Riyadh
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313 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

If you want the luxury stay in this hotel which is very expensive. Priced too high while in Riyadh you need less price with almost the same quality. Off course no sea view or hill view. Mostly because people want to show up there, anyway live in another hotel and stay in the coffee shop during evenings. And the extra... More 

Helpful?
Thank Bahar9733
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Guest, Greetings from the Ritz-Carlton, Riyadh Palace, Thank you for sharing your wonderful review of our property with the Trip Advisory community. Yes indeed our hotel is a palace. I am, really happy you liked our rooms and enjoyed the stay. We look forward to welcome you soon at the Palace ! Thank you once again ! Sincerely, Gerrit... More 

Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location, nice loopy and with many relax area Indoor pool Clean room with high sealing Staff are friendly Many options for food Great place for business and relax Rate a bit high but worth it Strongly recommend to visit

Helpful?
Thank halawa102
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Guest Thank you for sharing your wonderful review of our property with the Trip Advisory community. The Club Level is one of my favorite experiences at the hotel and I am thrilled you enjoyed the amenities and services. We strive to be your “home away from home” when traveling and hope to welcome you back again soon. Sincerely, Gerrit... More 

Dubai, United Arab Emirates
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was fortunate to be able to spend about 24hrs in Riyadh and I am so glad I chose The Ritz-Carlton. It was a toss up between this, the Four Seasons and Al Faisaliyah. It is slightly away from the City Centre which was perfect and once we drove up the entrance I knew I had made the right choice.... More 

Helpful?
Thank Madcatuk
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Guest Thank you for sharing your wonderful review of our property with the Trip Advisory community. I am really that you had chosen our hotel in Riyadh for your stay, and we lived up to your expectation. It will be great if you could plan your visit for few days at the Palace. Chorisia Lounge is my favorite too.... More 

Lot-et-Garonne, France
Level Contributor
462 reviews
242 hotel reviews
common_n_hotel_reviews_1bd8 366 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a great weekend buffet lunch in the main restaurant at the Ritz Carlton today. The room is incredible and the food choice and quality exceptional. It was all delicious. The reasons for not giving a top score are twofold. Firstly, the air con is brutal. We were freezing cold. Secondly, the service was haphazard and inconsistent. I would... More 

Helpful?
Thank francophileonthemove
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Guest, Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations, We have noted your concern regarding the Air Condition at the restaurant. And would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Our staying was Amazing and I can't forget it.. They gave us the Royal Suite(A big hall, master room, small bed room, saloon , dining room, office room and a kitchen) as a gift for our wedding night(honeymoon package) For sure we will come back enshaallah

Helpful?
Thank Hatun S
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Ms. Hatun, Greetings from The Ritz-Carlton, Riyadh Palace Thank you for sharing your feedback with The TripAdvisor community. Yes indeed our hotel is "amazing" as you mentioned. Iam really happy that you liked our Royal Suite. It is one of its own kind in Riyadh the best in town and is well appreciated by all our guests. I am... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The Ritz is one of my favorite hotels to stay at. The reservation is easy, the staff are super friendly, the buffet is always generous and the rooms are really tidy. The only negative thing i can think of is the in room dinning waiting time.

Helpful?
Thank Toufic K
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Guest, Greetings from The Ritz-Carlton, Riyadh Palace Thank you for sharing your feedback with the TripAdvisor community. I am happy to know that you considered our Palace as one of your favorite place to stay. I am sorry to hear that you experienced a delay in service in in-room dining. Thank you for bringing it to our attention. We... More 

Alexandria Governorate, Egypt
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is one of the best hotels in the kingdom, staff are friendly, food is so good with huge number of varieties, service is available around the clock. It is a bit out of town but easy to reach in so many ways.

Helpful?
Thank Mohammed S
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mr. Mohammed, Thank you for sharing your feedback with the TripAdvisor Community. I am so happy you called our hotel as the "Best Hotel in Kingdom" Our Ladies & Gentlemen are indeed friendly and always try to go above and beyond the Guest Expectation. Our Variety is our strength as you mentioned. Thank you once again and we look... More 

Jeddah, Saudi Arabia
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very large hotels sits next to the diplomatic quarter off Jeddah road highway. It has one of the richest lobbies with water-jet-cut marbles, large chandeliers, nice furniture. Rooms are nice but not as expensive as the lobby. Corridors are well ornamented. Foods are great and has the largest selection of food buffet in Riyadh. The service is... More 

Helpful?
Thank DrMajdi
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Dr. Majdi, Greetings from The Ritz-Carlton, Riyadh Palace ! Thank you for sharing your Feedback with the TripAdvisor Community. I really liked the way you described our hotel. It is indeed magnificent and we are so proud to serve our guest and exceed their expectation with Palatial experience. As you mentioned our Buffet is the largest and best in... More 

Amman, Jordan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel staff appeared to have been well mentored to ensure proper customer experience. I was delighted with the facility, the staff and the room comfort. Although my stay was brief, I was plenty impressed.

Helpful?
Thank khalidmansour11
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mr. Mansour, Greetings from The Ritz-Carlton, Riyadh Palace Thank you for sharing your Feedback with the TripAdvisor Community. Iam really happy that you like our hotel and used the word "Totally Classy". We at The Ritz-Carlton, always try and exceed our guest experience. Thank you once again for sharing your feedback and i look forward to welcome you soon... More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The place looks like a massive grand castle from the outside with interiors to match. Friendly staff and beautiful rooms. Had dinner at the Italian restaurant, which was excellent. Being in Saudi, you'll have to be careful and observe local customs where it is not a place to lounge around the pool comfortably for example.

Helpful?
Thank Hassan J
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mr. Hassan, Thank you for sharing your Feedback with The Tripadvisor community. It is nice to hear that you liked our hotel. Azzurro- our Italian restaurant is my favorite too, we have great chefs who always crafts a new culinary experience for our guests. Thank you for sharing your feedback regarding location of the swimming pool. I look forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Ritz-Carlton, Riyadh

Address: AlHada Area | Mekkah Road, Riyadh 11493, Saudi Arabia (Formerly The Ritz Carlton Riyadh)
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range: $256 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Riyadh 5*
Number of rooms: 493
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Riyadh
#2 Luxury Hotel in Riyadh
#3 Business Hotel in Riyadh
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