Room allocated upon checkin was different than what was booked owing to non availability. No alternatives proposed. Front desk staff not empowered to resolve the situation despite very late checkin and multiple options suggested.
Good for staycation or short stay. The egyptian staff duty last 5 June 2019 in the morning in the health club need to treat customer with respect. Very good receptionist in the lobby make us feel welcome and great breakfast.
Overall is great for business segment, especially the location and the value for money. Had a small issue with the laundry and house keeping but I’m sure the management will fix it soon! Very good location close to my appointments and easy to reach from everywhere.
Hotel located in remote area where there is no much shops near by. Currently streets are closed for Metro works. Very difficult to explore near by. Suhoor food was very poor, even felt that they served balance food from Iftar. Housekeeper Dipak was extremely good service.
The hotel was neat and clean. Location was really nice and peaceful. Only thing I didn't like was there food as they had served us Suhoor mostly from the dishes leftover from iftaar. During check-in I had requested for a smoking room, unfortunately the rooms were full. so I…
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