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Conrad Makkah

Traveler (637)
Room & Suite (93)
Video (2)

About

#2 of 452 hotels in Mecca
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
See why so many travelers make Conrad Makkah their hotel of choice when visiting Mecca. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travelers like you. Close to Station of Ibrahim (2.9 mi), a popular Mecca landmark, Conrad Makkah is a great destination for tourists. Free wifi is offered to guests, and rooms at Conrad Makkah offer a flat screen TV, air conditioning, and a minibar. During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of Conrad Makkah are also welcome to enjoy a fitness center and breakfast, located on site. While staying in Mecca, you can check out a popular Mediterranean restaurant like Al Shorfa, which is serving up some great dishes. If you are interested in exploring Mecca, check out one of the architectural buildings, such as Abraj Al-Bait Towers and Kaaba. At Conrad Makkah, your comfort and satisfaction come first, and they look forward to welcoming you to Mecca.
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Property amenities
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
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951Reviews
81Q+A
61Room tips
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Popular mentions
An excellent hotel near Haram with great customer service in a 'hotel busy' city like Makkah. I have visiting Makkah every year for 10 years now and very few hotels strive for excellence where Conrad is an exception!
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Review collected in partnership with Conrad Hotels & Resorts
Response from YudaL21, Guest Relations Manager at Conrad Makkah
Responded yesterday
Dear Seaside32270089036, Greetings from Conrad Makkah! Thank for staying with us and for sharing your experience with other traveler. We were delighted to learn that you find our customer service to be of such a high standard. We are looking forward to welcoming you back at the property in the near future and please share any additional comments or suggestions with us any time. Kind regards, Yuda Laksana Guest Relations Manager
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+1
Hotel's Favorite
Magnificent stay   Jabal Omar Conrad Mecca has to be rated as one of the luxurious hotels I have stayed at. It has to be one of the best hotels in Mecca.  My family and I had the most memorable experience. On our arrival,  the hotel staff welcomed us all so beautifully with
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Response from YudaL21, Guest Relations Manager at Conrad Makkah
Responded May 12, 2019
Dear Snk2228, Greetings from Conrad Makkah! Thank you for staying with and for your kind comment here on Tripadvisor. It gives me great pleasure to learn that our team members were integral to your memorable and comfortable experience with us, we are heartened to receive such compliments on our hospitality and service. Mr. Tayab, Mr. Tariq and Ms. Hameeda have received your kind mentioned with their gratitude and together with the rest of the team, we look forward to welcoming you back to your home away from home in the future. Best regards, Yuda Laksana Guest Relations Manager
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Best hotel I ever been to..best experience ever..especially the Egyptian manager he was so so helpful he wouldn't let us go without making sure that everything was perfect..loved every minute .highly recommended
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Response from YudaL21, Guest Relations Manager at Conrad Makkah
Responded 6 days ago
Dear Ayah F, Greetings from Conrad Makkah! Thank you for staying with us and for recommending our hotel for our future traveler and guest, we truly appreciate it. It gives me great pleasure to learn that our team members were integral to your memorable and comfortable experience at Conrad Makkah. We are heartened to receive such compliments on our hospitality and service, and we look forward to welcoming you back to your home away from home in the future. Best regrads, Yuda Laksana Guest Relations Manager
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+1
I booked a Grand Premier Suite Kaaba. The description of the suite : " ...a fabulous panoramic view of Kaaba from your window." You see only the rooftop of the Kaaba from suite 1411. I booked the suite one year ago. The rate was 4 525 SAR (698 USD) per night. Just before
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Response from YudaL21, Guest Relations Manager at Conrad Makkah
Responded 1 week ago
Dear CARCAILLOUX, Greetings from Conrad Makkah! Thank you for staying at Conrad Makkah and for the time taken to share your comments with us is most appreciated. We’re very sorry you were unhappy with the view from your Grand Premier Suite. We are pleased to reconfirm that the room you were staying at was the same room type. During the peak season of Ramadan, the rate of the Grand Premier Suite was approximately SAR.12.000++ / night, however as our repeater and Diamond guest, you are among our most valued guests and we honored you with the same rate. Once again thank you for being loyal as Hilton Honors member and we look forward to welcoming you back to our hotel. Best regards, Yuda Laksana Guest Relations Manager.
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VERY close to Haram, rooms were massive with additional place for luggage and tea area, walk in closest and very comfortable beds. The BEST thing in Conrad is the SERVICE. From check in desk to Room service. We were on floor 8 and Abul Kalam (Bangladeshi guy) was fantastic. He
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Response from YudaL21, Guest Relations Manager at Conrad Makkah
Responded 1 week ago
Dear AlamLondon, Greetings from Conrad Makkah! Thank you for choosing Conrad during your last Omra visit to the Holy City Makkah and for being able to share your feedback. My team and I are delighted that you enjoyed your recent experience at Conrad Makkah. As a Hilton Honors Gold member, you are among our most valued guests and your positive comments on our service and facilities are very much appreciated. However, we're very sorry you were unhappy with the overall experience at our Executive Lounge during the holy month of Ramadan. We are taking your comments into consideration as we take the steps necessary to make it right for you and our future guests. We look forward to welcoming you back to our hotel, please let us know should you need further information and assistance. Best regards, Yuda Laksana Guest Relations Manager
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PRICE RANGE
$77 - $1,062 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
438
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