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Jabal Omar Hyatt Regency Makkah

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Traveler (640)
Room & Suite (137)
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About

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Travelers' Choice 2019 Winner
Certificate of Excellence
Discover All That Hyatt's Luxurious Makkah Hotel Has to Offer Situated at the heart of the holy city of Makkah, Jabal Omar Hyatt Regency Makkah offers visitors and pilgrims alike a unique hospitality experience, blending comfort and convenience in an elegant atmosphere. The hotel is just a one-minute walk to Al-Masjid Al-Haram. It is readily accessible by road, with seamless connectivity to and from Jeddah, the region’s urban center and main port city, as well as King Abdulaziz International Airport. What Makes a Seamless Stay: Modern rooms: 656 spacious guestrooms and suites, feature plush Hyatt Grand Beds™ as well as panoramic views of the holy city Best location in the holy city: For your comfort, an ideal location just one-minute walk to Al-Masjid Al-Haram Inspired dining: Enjoy a wide range of dining experiences at our on-site-restaurants or get together with your beloved ones in the Tea Lounge Ample amenities: Stay connected with complimentary Wi-Fi, work out in the 24-hour fitness centre, and more
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Property amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
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1,082Reviews
673Photos
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65Room tips
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Popular mentions
Hotel staff went above and beyond to provide their best service. They called me so many times and will to anything to make stay enjoyable! May God bless staff for their dedication and hard work! Buffet breakfast was very vast and amazing selections!
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Review collected in partnership with Hyatt Hotels
Response from Sz1989, Manager at Jabal Omar Hyatt Regency Makkah
Responded today
Dear Guest, Thank you for taking the time to post such a positive review following your stay with us at Jabal Omar Hyatt Regency Makkah. We are glad to know that you had such a positive experience with us all throughout the length of stay with us and we look forward to welcoming you back again soon! Best regards,
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Hotel's Favorite
I am very satisfied with the level of service I received during my recent stay at Hyatt Regency Makkah. The room I stayed were very clean and well maintained. Hotel staff were very friendly, welcoming and always ready to help, especially Aisha at reception and house keeping
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Response from Zajal S, Manager at Jabal Omar Hyatt Regency Makkah
Responded Jul 11, 2018
Dear Muhibur32, On behalf of all of us at Jabal Omar Hyatt Regency Makkah, thank you so much for choosing our hotel during your journey in Makkah. It is great to know that you enjoyed your stay. The entire team is very happy to see such a feedback. We certainly hope to welcome you back again soon. Sincerely,
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Our room was Quad, very spacious, clean and nicely equipped room. Location is very close to Haram,. Breakfast was also good with lots of variety and types. Rooms are more spacious than other five stars hotels nearby..
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Review collected in partnership with Hyatt Hotels
Response from Zajal S, Marketing Communication Assistant Manager at Jabal Omar Hyatt Regency Makkah
Responded 1 week ago
Thank you for taking the time to post such a positive review following your stay with us at Jabal Omar Hyatt Regency Makkah. I am pleased to know that you had such positive experience with us all throughout the length of stay with us. Thank you for recommending us and we look forward to welcoming you back again soon! Best regards,
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This was a second visit of many of our trips to this Area. Each other time we had chosen a different Hotel for the Experience Our choice to Use this Venue for a second time was due to the impeccable service we had received previously. If I can use the term "add salt to wound"
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Response from Zajal S, Marketing Communication Assistant Manager at Jabal Omar Hyatt Regency Makkah
Responded 1 week ago
Dear guest, Thank you for taking the time to review our hotel. We sincerely apologize for this. We take guest feedback very seriously and for that reason, this review has been forwarded to the team to take action and ensure a better service next time. We would be happy to see you again soon to have the possibility to provide you with an enjoyable and satisfactory experience at Jabal Omar Hyatt Regency Makkah. Warm regards,
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Hotel is really nice and clean. But customer services are horrible. They didn’t even greet or explain anything. We had to ask them which way is the lift to room. Had to wait till 5 pm for checking in what a joke. Tried to call the reception early morning to check out 4 times
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Response from Zajal S, Marketing Communication Assistant Manager at Jabal Omar Hyatt Regency Makkah
Responded 1 week ago
ear guest, Thank you for taking the time to review our hotel. We sincerely apologize for this. We take guest feedback very seriously and for that reason, this review has been forwarded to the team to take action and ensure a better service next time. We would be happy to see you again soon to have the possibility to provide you with an enjoyable and satisfactory experience at Jabal Omar Hyatt Regency Makkah. Warm regards,
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All photosTravelerRoom & SuiteDining Business Center & Event Rooms
Photo provided by managementJabal Omar Hyatt Regency Makkah
Royal Suite Bedroom
Photo provided by managementJabal Omar Hyatt Regency Makkah
King Bedroom with view
Photo provided by managementJabal Omar Hyatt Regency Makkah
Guest Room - Twin Bed with View
Room from inside; very nice
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12345628
Do the rooms have an iorn
The rooms in the Hyatt Regency has an iron and ironing board for your convenience.
1 vote
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hi sorry we were 3 in room and the room was quite big
0 votes
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Kids club is free or charged?
Dear Guest, We pleased to welcome our young guests at the “Kids Club,” while you are staying at Jabal Omar Hyatt Regency Makkah. Our goal is to provide special care for children while families are preparing themselves physically and spiritually to perform their religious duties. “Kids’ Club” is dedicated to children between the ages of 4 to 12 years, supervised by qualified staff from 11 am to 8 pm. Prices 1 Hour 35.SAR 2 Hours 70.SAR 3 Hours 85.SAR Above rate are subject to 5%VAT We are looking forward to welcoming you soon at Jabal Omar Hyatt Regency Makkah. Sincerely,
1 vote
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1234567
"Not really any advantage differences"
"Quieter rooms would be not facing the mosque. All I could see was the ugly clock tower."
"13th floor- Regency suite. The room is phenomenal which also includes a jacuzzi"
"Avoid Haram view rooms in my opinion as you want to see the Kaba first time (and make duas) while approaching from inside the Masjid."
"Suite on the 11th floor was bright and sunny with a beautiful view of the Holy Mosque"
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PRICE RANGE
$101 - $491 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
656
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