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2/4/2018 2/5/2018
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    Pullman ZamZam Makkah

    Abraj Al Bait Complex | King Abdel Aziz Endowment, Mecca 21955, Saudi Arabia
    011 966 12 571 5555
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    2/4/2018 2/5/2018
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    Traveler (432)
    Room & Suite (115)
    Dining (24)
    Overview
    • Excellent56%
    • Very good21%
    • Average12%
    • Poor6%
    • Terrible5%
    Travelers talk about
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    “room service” (57 reviews)
    “kaaba view” (41 reviews)
    Wifi
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    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
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    5.0 Star Hotel
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,052)
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    1 - 5 of 824 reviews

    Reviewed 4 days ago

    Stayed during Umrah trip for 4 nights with family in January 2018. - Location 10/10 (Clock tower, right in face of Bab Abdul Aziz, also there is massive food court on 4th and 5th level of tower) - Breakfast 8/10 (Decent continental range) - Room...More

    Thank Usman A
    Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded yesterday

    Dear Mr. Usman, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive evaluation and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to...More

    Hotel's Favorite
    Reviewed November 26, 2017

    My favorite in Mecca and now I am doing free word of mouth about them to my friends and family as I am pretty sure they will have unbeatable customer experience there. Pullman Zamzam never stops impressing me each time I stay there.The sense of...More

    1  Thank Mahmoud19792
    Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded December 10, 2017

    Dear Mr. Muhammed, Al Salam Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding...More

    Reviewed 4 days ago

    Far from a true 5 star hotel. Rooms were ok. Beds were comfortable enough. Conveniently located for the main purpose of our visit. The view from our room was ok. It was a side view. However housekeeping had to be called on more than one...More

    Thank Diana S
    Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded yesterday

    Dear Mr. Diana, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive evaluation and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to...More

    Reviewed 4 days ago

    The hotel of course is very conveniently located in the Abraj (Clock Tower) complex, right in front of the King Abdul Aziz Gate. When arriving by road, the entrance is located below at the tunnel. Check-in was smooth, however, they could't provide us adjoining rooms...More

    Thank ShoaibShawoo
    Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded yesterday

    Dear Mr. Shoaib, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive evaluation and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to...More

    Reviewed 6 days ago via mobile

    Fully satisfied. The room is so nice, the cleaner/staff is very hardworking and friendly. Even the receptionist not so friendly but they are very helpful. We faced some problems about key card and they change fastly. As we just know, they card cannot be stored...More

    Thank siti_salwa_wawa
    Response from Ahmed B, Manager at Pullman ZamZam MakkahResponded yesterday

    Dear Mrs. Siti Salwa, Al Salam Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    Details
    • Price range
    • $116 - $233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Mecca
    • #15 Best Value Hotel in Mecca
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 1315
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Pullman ZamZam Makkah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Saudi Arabia >
    • Makkah Province >
    • Mecca
    • Also Known As
    • Pullman ZamZam Makkah Mecca
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    Traveler (432)
    Room & Suite (115)
    Dining (24)
    Hotel & Grounds (303)
    Bathroom (28)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    UniqueNR
    January 18, 2018|
    AnswerShow all 5 answers
    Response from Kmaksoud | Reviewed this property |
    Yes, they do have electric kettle in the room in addition to bottles of water. Tea & coffee as well!
    1
    Vote
    miss s
    December 24, 2017|
    Answer
    Response from sadatrashid | Reviewed this property |
    Yes cash machine is outside of the hotel, shopping mall level two once out of escalators turn towards escalators nearby and there are cash machines which can be used
    1
    Vote
    muqarab j
    November 17, 2017|
    AnswerShow all 2 answers
    Response from BuNawaf | Reviewed this property |
    Then?
    0
    Votes
    Room Tips
    "Choose a room with Haram view"
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    "I advice you to opt for another choice"
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    "Backyard View"
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    "if you are concerned about location than this place good but there other hotels with better services and easy..."
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