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Swissotel Makkah

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Traveler (582)
Room & Suite (149)
Traveler (582)
Room & Suite (149)
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About
  • Excellent53%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible7%
Certificate of Excellence
Swissotel Makkah is not only the first Swissotel to be opened in Saudi Arabia, but is also the first to commence in the entire Middle East. As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba, as well as the entire Masjid. The Swissotel Makkah offers 1,487 elegant rooms and suites with modern contemporary design that complements the rich, hospitable values of Arab culture. The hotel includes two restaurants, one meeting room, and one business centre. With private entrances that make it easier for pilgrims to reach the Masjid Al Haram, Swissotel is also the only Makkah hotel with a direct entrance through Ajyad Street.
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Property amenities
Paid Wifi
Free Internet
Room Service
Wheelchair access
Restaurant
Public Wifi
Dry Cleaning
Meeting Rooms
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Quiet
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages
Location
Full view
Getting there
King Abdulaziz Intl Airport47 mi
Taif Airport46 mi
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Nearby restaurants
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Nearby attractions
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Reviews (1,971)
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1,430 results
Traveler rating
747
364
165
58
96
Traveler type
Time of year
LanguageEnglish
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747
364
165
58
96
Show reviews that mention
All reviews swiss hotel floor supervisor room attendant clock tower kaaba view excellent hotel room service recommend this hotel triple room excellent service breakfast buffet al haram other hotels shopping mall abraj al bait housekeeping staff special thanks
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1 - 5 of 1,430 reviews
Reviewed 5 days ago via mobile

we recently visited swissotel,we had a nice stay there,good breakfast,room not that spacious but ok,near to haram..staff friendly especially brother Hasnain and rafiq which made our stay more comfortable..highly recommended and surely will be back to swiss again inshallah.. zubair from mauritiusMore

Thank Noorie K
Response from AccorMakkah H, Manager at Swissotel MakkahResponded 4 days ago

Dear Noorie K, Thank you for reviewing us on TripAdvisor. It was our absolute pleasure to have gotten the opportunity to host you upon your serene journey to Makkah. We are very much delighted at your comments. Our excellence as a hotel is mainly thanks...More

Hotel's Favorite
Reviewed September 28, 2018 via mobile

We moved in Swissotel in distress as we were not satisfied with Le Meriden Makkah. It was a great experience to have been assisted for reservation when you are totally exhausted after Umrah. Mr. Saud AlQuraishi was so helpful and kind. We were satisfied on...More

Thank ejaz_nahri
Response from AccorMakkah H, Manager at Swissotel MakkahResponded September 28, 2018

Dear ejaz_nahri, Thank you for reviewing us on TripAdvisor. It was our privilege to have accommodated your stay upon your serene visit to Makkah. We are truly enthralled by your amazing review. Wow! Your review would undoubtedly serve as a great motivation for our staff,...More

Reviewed 5 days ago via mobile

Great hotel close to haram reception staff were very helpful clean room bathroom were very well maintined fast internet free breackfast buffet fast elevators confortable beds and great servises 5* hotelMore

Thank Ali M
Response from AccorMakkah H, Manager at Swissotel MakkahResponded 4 days ago

Dear Ali M, Thank you for reviewing us on TripAdvisor. It was our absolute pleasure to have gotten the opportunity to host you upon your serene journey to Makkah. We are very much delighted at your comment. Our excellence as a hotel is mainly thanks...More

Reviewed 6 days ago

Positives; Two ways to Haram; 1. First from Ajyad Road which takes only 5 minutes to first floor of Haram. First floor has tawaf area and nice view of Kaaba & Mataf. 2. Second from Makkah Royal Clock Tower which goes to King Fahd area...More

Review collected in partnership with swissotel.com
Thank Bylal58
Response from AccorMakkah H, Manager at Swissotel MakkahResponded 6 days ago

Dear Bylal58, Thank you for your experiential review. We are very much pleased to have hosted you upon your serene journey to Makkah. It delights us to learn that you liked our location and the wide array of scrumptious delicacies we serve in our breakfast...More

Reviewed 1 week ago via mobile

The trip was excellent. I was in the room number 2013.every thing is best and good stay staff is very friendly brackfast is very nice I will come back again in Sha Allah. Best regards room boy very friendly thank you for Mr sufyan he...More

1  Thank Samir E
Response from AccorMakkah H, Manager at Swissotel MakkahResponded 1 week ago

Dear Samir E, Thank you for your kind review. We are very much pleased that we got the opportunity to host you. We would like to identify our staff as Heartists (Heart + Artists) for the heartier service they extend from heart to each and...More

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Questions & Answers
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Zubair-A-786
October 24, 2018|
Answer
Response from sametahir | Reviewed this property |
Prices are different depending what you ordering The staff is very good. Ask for managers when you arrive there and ask them to help you with room. They are very accomodating. You will have a good experience
0
Votes
Shaban I
October 14, 2018|
AnswerShow all 2 answers
Response from ismat32 | Reviewed this property |
It is about5 minutes walk from masjid haram .
2
Votes
Parveen N
September 28, 2018|
AnswerShow all 2 answers
Response from SalimKarreem | Reviewed this property |
All rooms have coffee and tea The quickest access is to take the lifts that goes to the reception (not all do) and go through the mall into the musjid WiFi is free
1
Vote
Room Tips
"Higher floors have less A/C unit noise"
travelt0haram
4 weeks ago
Read review
"Kaaba View/High Floor rooms are a must"
LooqyP
Sep 6, 2018
Read review
"best view : I can see Kabah"
662rudyk
Aug 11, 2018
Read review
"Panorama Kaaba View Rooms are amazing"
822sherifd
Aug 6, 2018
Read review
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PRICE RANGE
$108 - $359 (Based on Average Rates for a Standard Room)
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
1487
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