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Elaf Almashaer

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Elaf Almashaer
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33 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Birmingham, United Kingdom
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel itself is good, nice clean, but not many amenities around. The buildings around the hotel are either being knocked down or closed. The hotel only had wifi in the lobby and none in the rooms. Staff are very friendly and accommodating. Breakfast is very nice, they change it every now and then. Room service and laundry service also... More 

Helpful?
1 Thank v1pa
Sidon, Lebanon
Level Contributor
3 reviews
3 of 5 stars Reviewed May 20, 2016

Good furniture,refrigerator, tea &coffee, ironing facilities are provided, very good and clean bathroom hair dryer and good mirror (for shavers), hotel is ~7 minutes walking to the first haram door . Furniture needs to be changed or at least cleaned. Room delivery is quick. A disavantage is that bathroom maintenance (heater...etc)is not done prior to room delivery.

Helpful?
Thank sihamdaher
1 review
5 of 5 stars Reviewed May 17, 2016 via mobile

We performed umrah as a family (2 Adults and 2 children under 4 years). Our stay at Elaf Al Mashaer was quite pleasant. The checkin process was straightforward and to our surprise we were provided an upgrade thanks to GM Mr Ala Rizq. We stayed 4 nights and the close proximity to the Haram was a big bonus. I would... More 

Helpful?
Thank Raiz M
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 22, 2016

This hotel is very handy, to my opinion, for people who come solely for umrah purpose. The walking distance to the Haram is so close, just under 5 minutes I must say. I stayed for a night in hotel Elaf after a no-fuss online booking, the price was reasonable for a small family. We didn't have the chance to go... More 

Helpful?
Thank Evi Y
Dubai, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 9, 2016 via mobile

Worst experience in my life. They knock the door even if the "don't disturb" mark is there. The reception guys are the rudest ever. Moreover, they don't have any information that can help you. A simple question like "is the room electricity sockets 110v or 220v?" Is answered by "no idea, call the maintainance tomorrow morning to find out". They... More 

Helpful?
Thank melessawy

Travelers are raving about these Mecca hotels

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 23, 2016

The staff is friendly, and I liked the daily call I receive from the hotel asking I need anything or I have any issues, even during my round trip to Al-Maddina, they called me on mobile asking if everything was fine! The hotel is close to Al-Masjed, and you can even pray in the prayer in the mosque as if... More 

Helpful?
Thank Khaled Y
London, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 7, 2016 via mobile

Our stay at this hotel was comfortable and staff were helpful however I would not call this a 5* hotel. Buffet breakfast was nice but not too many options like other 5* hotels I have been to. Lifts were a bit of a problem as they would take very long to get hold of one and it didn't help that... More 

Helpful?
Thank Tanzeela P
Level Contributor
108 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 3, 2016 via mobile

The place is nice, and close to Haram. Price is excellent, service acceptable, free WiFi in the lobby only. The main good thinks, the good price includes free breakfast and CAR PARKING. Really enjoyed.

Helpful?
Thank UAE_Adventure
1 review
3 of 5 stars Reviewed January 12, 2016

Worst room service first of all, second no internet was provided in room even with lan cable as ot was said tht it will work with laptop bt it did not work, quad room size is poor, Again worst room service, we ordered a karahai and lamb chops bt gt us deleivered soup and curry which tasted (thumbs down)

Helpful?
Thank Abdullah B
Karachi, Pakistan
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed December 29, 2015

I stayed there during the Haj season 2013 for around 25 days. The hotel is not that near, its around 5-10 min walk to get to Haram gate. Wifi works only in lobby. Rooms were good sized but cleanliness and was not up to 5 star standard. You really have to adjust your timings since if you are at middle... More 

Helpful?
Thank muhammadnoman1
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Elaf Almashaer

Address: Ajyad Road, Mecca, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Price Range: $50 - $2,568 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Elaf Almashaer 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Elaf Almashaer Makkah/Mecca
Hotel Style:
#24 Luxury Hotel in Mecca
#24 Best Value Hotel in Mecca
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