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Makkah Clock Royal Tower, A Fairmont Hotel

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Traveler (1303)
Room & Suite (486)
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Overview
  • Excellent49%
  • Very good24%
  • Average11%
  • Poor6%
  • Terrible10%
Travelers talk about
“prayer room”(56 reviews)
“kaaba view”(73 reviews)
“shopping mall”(42 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
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Reviews (2,249)
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All reviewsprayer roomkaaba viewshopping mallmemorable staythe ground floorjunior suitein room diningprayer areaexcellent hotelhotel lobbyroom service isprayer timesholy citymasjid al haramfood courthouse keepingumrah trip
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1 - 5 of 1,424 reviews
Reviewed 4 days ago

I stayed in a fairmont hotel for two days. I experienced good hospitality, when I left the hotel, that moment was very emotional for me because I was feeling like, that something is left behind, thanx for superb hospitalityMore

Review collected in partnership with fairmont.com
Thank zkhan891340
Response from AccorMakkah H, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 3 days ago

Hello Guest, Thank you for your feedback and positive recommendation of your recent stay at Makkah Clock Royal Tower. We believe in providing superior services and it is a pleasure to know that we have been able to craft a memorable experience for you. Your...More

Hotel's Favorite
Reviewed 3 weeks ago

From the wonderful staff like Mohamed El Sayed and our butler, Muhammad Hussein (who amazed the kids with his to towel creations and pampered them with daily refrreshments), and the funniest bellboy from egypt (shadi) to the convenient location, the VIP lifts to your room...More

Thank DrHameed
Response from AccorMakkah H, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 3 weeks ago

Hello Dr Hameed, Thank you for choosing to stay with us at Makkah Clock Royal Tower and for posting your recommendations and feedback. However, we have noted the concerns with your culinary experience and have taken this up with our chefs on high priority. Your...More

Reviewed 5 days ago via mobile

The Mekka Clock Hotel the Fairmont is located at the center of the clock tower. The location can not be better, just a short walk to the Grand Masjid The rooms are good. The food is nice. the service is excellent.More

Thank drjsaleh
Response from AccorMakkah H, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 3 days ago

Hello Guest, Thank you for choosing to stay with Fairmont and are glad you experienced luxury at its finest during your Holy trip. Our location sets us apart and we are truly lucky to be located in the heart of the Holy City of Makkah,...More

Reviewed 1 week ago

I stayed in this hotel for Ummra on Feb 2016 in a Kabbah view room. The view was like a dream. The hotel is so nice and clean yet a little bit crowded. the breakfast was very good but again very crowded. there was a...More

Thank EgyptHoneymooner
Response from AccorMakkah H, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 1 week ago

Hello Guest, Thank you for taking the time to review your stay at Makkah Clock Royal Tower, A Fairmont Hotel. It is always our highest priority to ensure that our guests and customers leave the hotel happy and satisfied at all times. Your recommendations will...More

Reviewed 2 weeks ago

over all perfect since day one until we lest staff location food room bathroom budding safe all was okay we wish to visit you again and rate also was great we dream to have Haram view next time thank you so muchMore

Review collected in partnership with fairmont.com
Thank shelal214287
Response from AccorMakkah H, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 2 weeks ago

Hello Guest, Thank you for choosing to stay with us at Makkah Clock Royal Tower and for posting your recommendations and feedback. It's always our utmost priority that our guests get to experience the best of our hospitality. We are glad you enjoyed your stay...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Spa
Details
Price range
$110 - $981 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mecca
#5 Romantic Hotel in Mecca
#17 Luxury Hotel in Mecca
#29 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$110 - $981 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mecca
#5 Romantic Hotel in Mecca
#17 Luxury Hotel in Mecca
#29 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1303)
Room & Suite (486)
Dining (45)
Business Center & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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Far7861
May 22, 2018|
AnswerShow all 4 answers
Response from Silenttraveller2009 | Reviewed this property |
Well the Fairmont is right at the door step of the Haram, opposite King Abdul Aziz gate. It is based in the Clock Tower Abraj Bait complex (mall) which is an endowment project to fund the running costs of the Haram, as I've... More
1
Vote
Silenttraveller2009
March 19, 2018|
AnswerShow all 2 answers
Response from _svahow | Reviewed this property |
i know that it includes and excellent breakfast and most travel package include dinner also, myself i like to enjoy the local food how i get to me the locals, hope this helps also check hotel website has tones of info. happy... More
1
Vote
shaikh52
March 18, 2018|
AnswerShow all 2 answers
Response from Sol P | Reviewed this property |
I think this question is more for the hotel management but if you become a Fairmont President club member then you can have breakfast on executive floor.
1
Vote
Room Tips
"Haram view and a high floor"
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"You can get a bird's eye view of the Kaaba if you go to the floor that has the masjid."
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"Trey find a room on upper floors so the Kaaba view is clear & good."
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"Ask for low floor room, given the length of time it takes using the lifts - if outside Haram view isn't..."
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